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Defined Contribution / 401(k) Fee Study Inside the Structure of Defined Contribution / 401(k) Plan Fees: A Study Assessing the Mechanics of What Drives the 'All-In' Fee Conducted by Deloitte for the Investment Company Institute Spring 2009 - updated June 2009
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Page 1: Defined Contribution/401(k) Fee Study...three-quarters (74%) of defined contribution / 401(k) plan fees and expenses for the plans in the Survey. Asset-based investment expenses generally

Defined Contribution / 401(k) Fee Study

Inside the Structure of Defined Contribution / 401(k) Plan Fees: A Study Assessing the Mechanics of What Drives the 'All-In' Fee

Conducted by Deloitte for the Investment Company InstituteSpring 2009 - updated June 2009

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Page 2: Defined Contribution/401(k) Fee Study...three-quarters (74%) of defined contribution / 401(k) plan fees and expenses for the plans in the Survey. Asset-based investment expenses generally

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I. Background 3

• Report Disclosure 4

II. Executive Summary 5

• Many Fee Arrangements Exist 5

• A Means to Compare: The 'All-In' Fee 6

• Apparent 'All-In' Fee Drivers – Primary and Secondary 7

• Summary 8

III. Survey Respondents 9

Plan Sponsor Demographics 9•

Retirement Service Providers 10•

Retirement Service Provider / Plan Sponsor Relationships 11•

Participant Accounts 12•

Plan Design Features 13•

Investment Options 14•

IV. The Mechanics of Plan Fees 15

V. The 'All-In' Fee 16

Composition of the 'All-In' Fee 16•

Payer of Fees 17•

Summary 'All-In' Fee Results 18•

VI. 'All-In' Fee Drivers 19

Primary 'All-In' Fee Drivers 19•

Secondary 'All-In' Fee Drivers 22•

VII. Summary 31

Appendix: Glossary of Terms 32

Table of Contents

Page 3: Defined Contribution/401(k) Fee Study...three-quarters (74%) of defined contribution / 401(k) plan fees and expenses for the plans in the Survey. Asset-based investment expenses generally

Defined Contribution / 401(k) Fee Study 3

I. Background

BecauserelianceondefinedcontributionplansasaretirementsavingsvehicleintheUnitedStateshasgrown,theseplanshavecomeundergreaterscrutinytoensurethattheywillhelpprovideasecureretirementforthemillionsofworkingAmericanswhohaveaccesstothem.Recently,bothregulatorsandmembersofCongresshavebeenlookingcloselyathowserviceprovidersdisclosefeesandtheDepartmentofLaborhasproposedfeedisclosureregulationstohelpplansponsorsandparticipantsbetterunderstandwhattheirplanscost.Acrossthemarketplace,heightenedattentiontoplancostshasincreasedinterestinhowfeestructuresworkandthekeyvariablesthatdrivefees.

Aspartofanongoingcomprehensiveresearchprogram,theInvestmentCompanyInstitute(ICI)engagedDeloittetoconductaSurveyofdefinedcontributionplansponsorsandcreatethisreporttoshedlightonhowfeestructuresworkwithinthedefinedcontributionplanmarket.Specifically,thisreportaddresses:

Themechanicsofplanfeestructures;•Componentsofplanfees;and•Primaryandsecondaryfactorsthatimpactfees•("feedrivers").

ApproachToaccomplishtheobjectivesoftheStudy,DeloitteandICIsupplementedtheircollectiveindustryexperiencewithaconfidential,no-cost,web-basedSurveyconductedbyDeloitteinlate2008.ThepurposeoftheSurveywastocollectmarketdatatoexploreandunderstandhowfeesworkwithinthedefinedcontributionplanmarket.Intotal,130plansparticipatedintheSurveyproviding•detailedinformationregardingplancharacteristics,design,demographics,products,servicesandtheirassociatedfees.Over1,000dataelementsweregatheredfromeach•plan,coveringplandesign,investmentoptionsandplan,participantandinvestmentfeeinformation.Subsequenttothecompletionoftheweb-basedSurvey,•Deloitteassessedtheinformationforcompletenessandapparentaccuracy.Inaddition,Deloitteconductedpost-Survey•conversationswiththemajorityofplansponsorstoclarifyresponses.Sixretirementserviceproviderswerealsointerviewed•togainaninstitutionalperspectiveontheresults.Commentsandfeedbackreceivedfromtheseretirementserviceproviderwereconsideredandaddressedthroughoutthisreport.However,aformalsurveyofretirementserviceproviderswasnotconductedaspartoftheSurvey.Insomeinstances,resultsoftheSurveywerecompared•toother401(k)industrystudiestoassessfindingsandinterpretresults.

Increasing understanding of the mechanics of plan fees is a top priority within the retirement marketplace.

Asusedinthisdocument,“Deloitte”meansDeloitteConsultingLLP,asubsidiaryofDeloitteLLP.Pleaseseewww.deloitte.com/us/aboutforadetaileddescriptionofthelegalstructureofDeloitteLLPanditssubsidiaries.

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WhiletheSurveyisnotintendedtobeastatisticalrepresentationofthedefinedcontribution/401(k)marketplace,thedemographicsoftheplansparticipatingintheSurveyappeartobesimilartothebroaderdefinedcontributionplanmarket(e.g.,averageaccountbalance,numberofinvestmentoptions,averageparticipantcontributionrate,assetallocation,plandesign).AlthoughDeloitteandICIbelievetheSurveyresultsarerepresentative,theycannotbeprojectedtotheentirepopulationofU.S.401(k)plans.1

TheSurveyresultswerepreparedutilizingprimarydataobtainedfromsourcesdeemedtobereliable,includingindividualsattheparticipatingplansponsorandretirementserviceproviderorganizations.Itisimportanttonotethatsomeplansponsorsdidnotrespondtoeveryquestion.DeloitteandICImakenorepresentationorwarrantyregardingtheaccuracyofdataprovided.

Inseveralinstances,thereportincludesobservationsandinterpretationsoftheSurveyresultsbasedonthecollectiveresearchandmarketplaceexperienceofbothDeloitteandICI.

TheSurveyreportisdesignedtomaintainplanrespondentconfidentiality.ParticipatingplansponsorandproviderdatawillnotbedisclosedorusedinanywayoutsideofthisStudy.

TheSurveydoesnotevaluatequalityorvalueofservicesprovided–bothofwhichcanimpactfees.Qualityofservicevarieswithrespecttotherangeofplanningandguidancetoolsavailabletotheplansponsorand

Report Disclosure

participants;educationalmaterials;employeemeetings;andothercomponentsofcustomerservice.Qualitativedifferencesinservicesmayaffectfeesbutarenoteasilyquantifiedandarenotaddressedinthisreport.

NopartofthisreportmaybereproducedinanyformorbyanymeanswithoutthewrittenpermissionofDeloitte.

TheInvestmentCompanyInstitute(ICI)isthenationalassociationofU.S.investmentcompanies.Pleaseseewww.ici.orgformoreinformationonICI.

***ThisreportwasoriginallypostedinApril2009,however,correctionoftwominorerrorsonpages24and30resultedinre-postinginJune2009.

Page24:“Basedontheanalysisperformed,a10percentagepointhigherassetallocationtoequities(e.g.,equityassetsrisefrom40%to50%ofplanassets)resultedin0.4 basis point or 0.004% higher 'all-in' fee.”Thecorrectedamountis“…resulted in a 3.9 basis point or 0.039 percentage point higher ‘all-in’ fee.”

Page30:“Despitetherelativelylargedifferencein'all-in'feesbetweenplanswithandwithoutauto-enrollmentthatisdisplayedacrosssmallerplansizes,theresultsoftheregressionanalysissuggestasmallerimpactof16 basis points or 0.16 percentage points.” Thecorrectedamountis“14 basis points or 0.14 percentage points.”

Forthecompleteregressionanalysis,seetheappendix.

1 DepartmentofLaborForm5500dataforplan-year2006indicatethatthemicroplansegment(planswithlessthan$1millioninassets)represent62%ofall401(k)plans,4%ofall401(k)planassets,and10%ofactive401(k)planparticipants.Thesmallplansegment(planswith$1milliontolessthan$10millioninassets)accountfor30%ofplans,14%ofassets,and20%ofactiveparticipants.Mid-sizedplans(thosewith$10milliontolessthan$100millioninassets)are4%ofplans,16%ofassets,and23%ofactiveparticipants.Largerplans(thosewith$100millionormoreinassets)wereonly1%ofplans,butincluded66%ofall401(k)planassets,and46%ofallactive401(k)participants.(Form5500dataindicate3%ofplanscovering0.4%ofactiveparticipantsdidnotreportassets.)SeeU.S.DepartmentofLabor,EmployeeBenefitsSecurityAdministration, Private Pension Plan Bulletin: Abstract of 2006 Form 5500 Annual Reports (Dec.2008),availableatwww.dol.gov/ebsa/PDF/2006pensionplanbulletin.PDF.

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Defined Contribution / 401(k) Fee Study 5

II. Executive Summary

DefinedcontributionplansareanimportantcomponentofAmericans'retirementsavings.Theirimportanceinhouseholds'savingforretirementhasledtoincreasedscrutinyofdefinedcontributionplansattheregulatoryandlegislativelevel–withafocusonmoretransparencyinfeedisclosure.Therippleeffectofthisscrutinyinthemarketplacehasbeenanincreasedneedforplansponsorstomorefullyunderstandthefeestructuresandkeyfeedriversindefinedcontributionplans.

Aspartofongoingresearchprograms,ICIandDeloittecombinedeffortstoconductresearchintofeestructureswithinthedefinedcontributionplanmarket.ThedataandobservationsinthisreportarebasedontheSurveyresponsesof130plans.TheSurveywasconductedonlineandthroughplansponsorinterviewsbetweenNovember1andDecember31,2008.

Many Fee Arrangements ExistOnthesurface,aSurveyondefinedcontribution/401(k)feesmightseemstraight-forwardconsideringtheservicesrequiredbyaplanarerelativelyconsistentacrossthemarket.Forexample,definedcontributionplansgenerallyrequirecompliance(tomakesuretheplanisadministeredproperly),audit,Form5500,andtrusteeservices.Inaddition,recordkeeping,whichmaintainsparticipants’accountsandprocessesparticipants’transactions,oftenalsoincludeseducationalservices,materialsandcommunications.However,theStudyfoundtheretobevariationonhowfeesarechargedfordefinedcontributionplanservices.

Recordkeepingandadministrativeservicescanbechargeddirectlytotheplanorparticipantorcanbeassessedasanasset-basedfee.Also,aportionoftheexpenseratioofaninvestmentoptioncanbeusedtocoversomeoftherecordkeepingandadministrativecosts.Asset-basedinvestment-relatedfeesrepresentaboutthree-quarters(74%)ofdefinedcontribution/401(k)planfeesandexpensesfortheplansintheSurvey.Asset-basedinvestmentexpensesgenerallyincludethreebasiccomponents:(1)investmentmanagementfees,which

Exhibit1

RecordkeepingPlanandParticipantServicing

ComplianceLegalAudit

Form5500Trustee

CompanyStockCommunications

Education

InvestmentManagers

InvestmentConsultantFinancialAdvice

Defined Contribution Total ‘All-in’ Fees

Per Plan Charges Asset-Based FeesAsset-BasedInvestment

ExpensesOther

Per Participant Charges

arepaidtotheinvestment'sportfoliomanagers(oftenreferredtoasinvestmentadvisers);(2)distributionand/orservicefees(inthecaseofmutualfunds,theseinclude12b-1fees);and(3)otherfeesoftheinvestmentoption,includingfeestocovercustodial,legal,transferagent(inthecaseofmutualfunds),recordkeeping,andotheroperatingexpenses.Portionsofthedistributionand/orservicefeesandotherfeesmaybeusedtocompensatethefinancialprofessional(e.g.individualbrokerorinvestmentmanagementfirm)fortheservicesprovidedtotheplananditsparticipantsandtooffsetrecordkeepingandadministrationcosts.

Allofthedifferentservicesandassociatedfeescanbecombinedtogetherinavarietyofdifferentwaysbasedontherequirementsoftheplansponsor.Asplansponsorsnegotiatewithretirementserviceproviderstoobtainservicesfortheirplans,arangeofscenariosorarrangementsisgenerallyconsidered(e.g.,numberandtypesofinvestmentoptions,proprietaryversusnon-proprietaryfunds,rangeofparticipantcommunicationsandeducationalservicesthatwillbeprovided).Plansponsorsgenerallyarenotpresentedasinglefeequote,butratherarangeofoptionsfromeachserviceprovidercompetingfortheplansponsor'sbusiness.

Exhibit1

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A Means to Compare: The 'All-in' FeeDuetothevarietyoffeeandservicestructuresthatexistinthedefinedcontribution/401(k)market,thisStudycreatedabasisofcomparisonwhichnormalizedthefeestructurevariation.TheStudycreatedananalyticaltoolthatrepresentsthebottom-lineintermsofalladministrativeandinvestment-relatedfeesindefinedcontribution/401(k)plans.ThroughthedatacollectedandanalyzedinthisSurvey,an'all-in'feewascalculatedforeachplan.The'all-in'feeincorporatesalladministration,recordkeepingandinvestmentfeeswhetherassessedataplanlevel,participantlevelorasanasset-basedfee,acrossallmultiplepartiesprovidingservicestotheplan.

The'all-in'feeexcludesparticipantactivity-relatedfeesthatonlyapplytoparticularparticipantsengagedintheactivity(e.g.,loanfees).

Totalingalladministration,recordkeepingandinvestmentfees,themedian‘all-in’feefortheplansintheSurveywas0.72%ofassetsorapproximately$350perparticipantforaparticipantwithanaccountbalanceof$48,522(themedianparticipantaverageaccountbalanceamongplansinthisSurvey).Thedatashow10%ofplansintheStudyhadan'all-in'feeof0.35%ofassetsorless,while10%ofplanshadan'all-in'feeof1.72%ofassetsormore.

'All-in' Fee: % of Assets (All Plans)

0.93%

0.72%

0.35%

1.72%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

1.80%

2.00%

Mean Median 10thPercentile 90thPercentile

Exhibit2Exhibit2

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Defined Contribution / 401(k) Fee Study 7

Apparent 'All-In' Fee Drivers – Primary and SecondaryThe'all-in'feevariedwidelyduetoanumberofplan-relatedvariables.However,totalplanassetsappearedtobethemostsignificantdriveroffees.Withthatsaid,furtheranalysisshowsthatamoremeaningfulwaytoviewplanassetsizeisthroughtwoindependentfactors:

Numberofparticipants;and•Averageaccountbalance.•

Thenumberofparticipantsandtheaverageaccountbalancearebothnegativelycorrelatedwiththe'all-in'fee.Moreparticipantsandhigheraverageaccountbalancesbothtendedtobeassociatedwithlowerfeesasapercentageofassets.Includingbothmeasuresoftheplansizeinthestatisticalregressionanalysismoreaccuratelypredictsthedifferencesinthe'all-in'feeofplansacrosstheSurveypopulation.

Withinany401(k)plan,therearefixedcostsrequiredtostartupandruntheplan,muchofwhichisdrivenbylegalandregulatoryrequirements.Forexample,thereareregulationsrequiringnondiscriminationtesting,thatmoniesarecreditedtoaccountsinatimelymatter,planaudits,creatingsummaryplandescriptions,andannualForm5500filing,amongothers.TheSurveyresultsappeartoindicateeconomiesaregainedasaplangrowsinsize,becausethesefixedcostscanbespreadovermoreparticipantsand/oralargerassetbase.

Inadditiontoplansize,anumberofotherfactorshelpexplainthevariabilityinplanfees.Usingalinearregressionanalysis,theStudyidentifiedthesevariablesandtheyareconsideredsecondarydriversinthisStudy.

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

1.4%

1.6%

1.8%

2.0%

$10,000 $30,000 $50,000 $70,000 $90,000 $110,000 $130,000 $150,000

FeesasaPercentofAssets

AverageAccountBalance

10Participants 100 1000 10,000 50,000

Exhibit3

Predicted Fees as a Percent of Assets by Average Account Size and Number of Participants (All Other Explanatory Variables = Means)

1,000

Thesesecondarydriverscanhelpexplainwhyplansofsimilarassetorparticipantsizemayhavedifferentoverallcosts.Oneormoreofthefollowingcharacteristicsappearstoberelatedtolower'all-in'fees:

Higherparticipantandemployercontributionrates;•Lowerallocationofassetsinequity-orientedassetclasses;•Useofauto-enrollment;•Fewerplansponsorbusinesslocationsreducingtheservicingcomplexity;•Otherplansponsorbusinessrelationshipswiththeserviceprovider(e.g.,definedbenefit•planorhealthandwelfareplan).

Whencombiningtheprimaryandsecondarydriversinaregressionanalysis,theresultsshowedarelativelyhighcorrelationwiththe'all-in'fee(R2of0.6269)whentreatingthe'all-in'fee(measuredasapercentageofassets)asthedependentvariable.Combiningplansize2withthesecondarydrivervariables,apredictivechartcanbecreatedthatdisplaysan'all-in'feebyplansizethatisconsistentwiththeSurveyresults.

Exhibit3

2PlanSizeenteredtheregressionequationastwovariables:LN(averageaccountbalance)andLN(numberofparticipants).

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SummaryThisreportwasdevelopedtoprovidemarketplaceSurveydatathatcanhelpexplainthemechanics,componentsanddriversofdefinedcontribution/401(k)planfees.ThisStudycreatedananalyticalbottom-linemeasure—an'all-in'fee—tocomparetotalplancostsacrossthevariedpricingpractices(per-planfees,per-participantfees,asset-basedfees)usedindefinedcontribution/401(k)plans.

Tofacilitateamoredirectcomparisonofplanfees,an'all-in'feewascreatedbasedontheSurveyresponses.Theresultsshowedthatthe'all-in'feevariesacrossplansofdifferentplansizemarketsegments.TheSurveyfoundthatasset-basedinvestment-relatedfeesrepresentaboutthree-quarters(74%)ofdefinedcontribution/401(k)planfeesandexpenses.Inmanyplans,aportionofthesefeesisusedtopayforsomeoralloftheadministrativeandrecordkeepingservicesoftheplans,inadditiontoinvestmentmanagement.

Theprimarydriversoffeesareaverageaccountbalanceandnumberofparticipants,whichcombined,representplansize.Fees,measuredasapercentageofassets,tendtodeclineasaccountbalancesandnumberofparticipantsincrease.Definedcontribution/401(k)planshavefixedadministrativecostsnecessarytorunaplanthattendtocausesmallerplanstohavehigherrelativefeesasapercentageofassetsorperparticipant.Asaplangrowsinsize,economiesaregainedwhichspreadthefixedcostsovermoreparticipantsandalargerassetbase.

Additionalinfluencersoffeesthatwerefoundtoappeartofurtherhelpexplainvariancesinthe'all-in'feeincludeparticipantandemployercontributionrates,aplan'sassetallocation,complexity,additionalplansponsorrelationshipswiththeserviceprovider,andplandesign(autoenrollment).

Anumberofothervariablesweretestedandappearnottobedirectdriversofthe'all-in'fee.Thenumberofpayrolls,whichmighthaveincreasedcomplexity,wasnotfoundtobeadriveroffees.Thetypeofserviceprovider(mutualfundcompany,lifeinsurancecompany,bank,thirdpartyadministrator)andtenurewiththeserviceprovideralsowerenotfoundtobesignificantfactors.Inaddition,thepercentageofassetsinvestedintheinvestmentproductsoftheserviceprovider(proprietaryinvestments)didnotappeartohaveasignificantimpactonfees.

TheremainderofthisreportdiscussestherangeofplansponsorsandretirementserviceprovidersrepresentedbytheSurvey;theconstructionandanalysisofthetotalfeesindefinedcontribution/401(k)plans;andthefactorsthatinfluencefees,referredtoas“drivers.”SectionIIIdescribesthecharacteristicsoftheplansponsorsthatparticipatedintheSurvey.SectionIVexplainsthemechanicsofhowfeesarechargedandtheservicesthattheplansandtheirparticipantsreceiveforthefees.SectionVintroducestheconceptofthecomprehensivebottom-lineor'all-in'fee,andhowthismeasurefacilitatescomparisonsacrossplans.SectionVIidentifiesthekeydriversthatexplainfeedifferencesamongplans.SectionVIIsummarizestheStudy’sfindings.

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Defined Contribution / 401(k) Fee Study 9

III. Survey Respondents

ThissectionhighlightsthecharacteristicsoftheplansponsorsthatparticipatedintheSurveyincludingtheirdemographics,providerrelationships,sizeandplandesignfeatures.ThepurposeistoprovidecontextwhenassessingplanfeesastotheSurveyparticipants.

Plan Sponsor DemographicsAtotalof117employersrepresenting130definedcontributionplansparticipatedintheDefinedContribution/401(k)FeeStudyin2008.ForpurposesofthisStudy,thedemographicinformationonthefollowingpageswasusedtohelpunderstandwhatspecificcharacteristics,ifany,driveplanfees.

Plansponsorrespondentsrepresentedmultiplegeographicregions,industriesandplansizesasmeasuredbyassetsandnumberofparticipants.

Toallowforadetailedviewintovariationoffeesbymarketsizesegment,plansponsorresponsesweregroupedandanalyzedacrossfiveplansizesegmentsasmeasuredbyplanassets.

Plans by Asset Size Segment

# of Plans

% of Plans

Micro<$1M 15 12%

Small$1M–<$10M 11 8%

Mid$10M–<$100M 41 32%

Large$100M–$500M 37 28%

Mega>$500M 26 20%

Exhibit4

Plans by Participant Size Segment

# of Plans

% of Plans

<100 20 15%

100–499 14 11%

500–999 10 8%

1,000–4,999 41 32%

5,000–9,999 24 18%

10,000+ 21 16%

Note:Basedontotalparticipantswithabalance(activeandterminated).

Exhibit5

Geographical Location by Percent of Plans

38%

22%

21%

19%

Midwest South West Northeast

37

1513 12

97 7 6

4 4 4 3 3 3 2 1

0

5

10

15

20

25

30

35

40

Count of Plans in Survey by Industry

Exhibit7Exhibit7

Exhibit6

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Retirement Service Providers Theemployer,orplansponsor,offersthedefinedcontributionplantoitsemployeesaspartofitsemployeebenefitandcompensationpackage.Theplansponsorthenengagesserviceprovidersthatseetothefunctionaloperationoftheplan.TheSurveyconsideredthefirmhiredtohandletheplanrecordkeepingtobethe“retirementserviceprovider”totheplan.Recordkeepingservicesareperformedbyavarietyofserviceproviders,includingmutualfundcompanies,insurancecompanies,banksorthirdpartyadministrators(TPAs).

Recordkeepingservicesincludepostingpayrollcontributions,planpayments,earningsandadjustments;planandparticipantservicingandcommunications;compliancetestingandotherregulatoryrequirements;andeducationalmaterialsandservices.Withrespecttosomeactivities,plansponsorsmayselectvaryingdegreesofrecordkeepingserviceoptions.Forexample,amongSurveyrespondents75%heldgroupemployeemeetings,22%offeredindividualemployeemeetings,and19%offeredboth.Morethanone-third(36%)ofrespondingplanshadfinancialadvice/guidancethroughthird-partysoftwareavailablefortheirparticipants.Whilenearlyall(91%ofplans)procuredenrollmentkitsthroughtheirretirementserviceprovider,abouttwo-thirds(69%ofplans)arrangedforparticipantnewslettersand/orvideos.

Recordkeepingservicesforplansweredeliveredby31differentretirementserviceproviders.Theprovidersrepresented18ofthetop25recordkeepersasmeasuredbydefinedcontributionplanassets(Plan Sponsor, America’s Top Recordkeepers / June 2008).Atleastsixdifferentproviderswererepresentedwithineachplanassetsegmentanalyzed.

53%

18%

19%

11%

MutualFundCo. InsuranceCo. Banks TPAs

Type of Retirement Service Provider by Percent of Plans

Exhibit9Note:Retirementserviceproviderswerecategorizedbyprimarylineofbusiness.

Number of Retirement Service Providers Represented in Survey by Plan Asset Segment

Plan Asset Segment

Total Providers

Mutual Fund Companies

Insurance Companies

Banks TPAs

Micro <$1M 6 4 1 0 1

Small $1M–<$10M 8 2 3 1 2

Mid $10M–<$100M 17 4 3 7 3

Large $100M–$500M 16 4 4 5 3

Mega >$500M 10 5 2 2 1

Exhibit8

Exhibit9

More than half (53%) of plan sponsors in the Survey utilized mutual fund companies as their recordkeeper.

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Defined Contribution / 401(k) Fee Study 11

Exhibit10

Other Relationships with Service Provider by Percent of Plans

65%

13%9%

4% 2% 0%

15%

0%

10%

20%

30%

40%

50%

60%

70%

None DefinedBenefitPlan

BankingServices

Health&WelfarePlan

PayrollProcessing

HumanResourceServices

Other

Note:Otherrelationshipsincludedinsurance,non-qualifiedplans,actuarial,ESOP,stockplansandoutsourcing.

28

10

3

11

3 1

14

1 2 3 5 3

43

3 4

18

9 9

45

1 2

9

20

13

AllPlans <$1M $1M- <$10M $10M- <$100M $100M- $500M >$500M

<3years 3to<5years 5to<10years 10+years Exhibit12

Number of Years with Retirement Service Provider by Number of Plans

Retirement Service Provider / Plan Sponsor RelationshipsTherelationshipsplansponsorshavewiththeirserviceproviderswereexaminedtodetermineanyimpactonoverallplanfees(e.g.,tenureoftheplanwiththeserviceproviderandancillarybusinessrelationships).

Ingeneral,therelationshipsbetweentheretirementserviceproviderandplansponsortendtobelong-term.Accordingtoplansponsorrespondents,eightyearswastheaveragetermwiththeircurrentserviceprovider.TheaverageterminthisSurveyisin-linewiththe2008 Deloitte 401(k) Benchmarking Survey3of436employers,wheretheaveragetenurewassevenyears.Acrossplansizes,amajority(68%)ofproviderrelationshipshaveexistedforfiveyearsorlonger.

Themajority(65%)ofplansinthisStudydidnothaveanyotherrelationshipswiththeirretirementserviceprovider,suchasdefinedbenefitplan,healthandwelfareplan,payroll,humanresourceorbankingservices.

WhilesecondaryrelationshipswerenotprevalentintheStudy,77%ofSurveyparticipantsindicatedtheplanutilizesoneormoreoftherecordkeeper’sproprietaryinvestmentsamonginvestmentoptionsofferedintheplan(e.g.,ABCmutualfundcompanyistherecordkeeperandtheplanutilizesABCmutualfunds;DEFbankistherecordkeeperandtheplanusesDEFmutualfundsorDEFcommingledtrustorseparateaccounts;XYZinsurancecompanyistherecordkeeperandtheplanusesXYZmutualfundsorXYZseparateaccounts).Amongrespondentswithproprietaryinvestmentsoffered,95%ofplanshadamixofproprietaryandnon-proprietaryinvestmentsandonly5%ofSurveyparticipantsexclusivelyhadproprietaryinvestmentoptionsintheirline-ups.

3401(k) Benchmarking Survey: 2008 Edition,DeloitteConsultingLLPandtheInternationalFoundationofEmployeeBenefitPlans,andtheInternationalSocietyofCertifiedEmployeeBenefitsSpecialists(ISCEBS)

Exhibit10

77%

23%

Useaproprietaryfundinplan'sinvestmentline-up

Donotuseaproprietaryfund

Percent of Plans Using At Least One Proprietary Investment Option

Exhibit11

Exhibit12

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$48,522

$24,410

$34,607$31,079

$58,534

$75,432

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

AllPlans <$1M $1M- $10M $10M- $100M $100M-$500M

>$500M

Exhibit14

Median of Plan-Level Participant Average Account Balances by Asset Segment

$1M- <$10M $10M- <$100M

Participant AccountsTheSurveycapturedawiderangeofaverageparticipantaccountbalances,providinganopportunitytogaininsightintotheeconomicsofdefinedcontributionplans.Averageparticipantaccountbalancesvariedwidelyacrossplansponsorrespondentsandplansizesegments.Forexample,acrossallplansponsorrespondents,the10thpercentileplanhadanaverageparticipantaccountbalanceof$15,386,whilethe90thpercentileplanhadanaverageparticipantaccountbalanceseven-foldhigher($107,941).Similartootherdefinedcontributionplanreports,4theSurveyfoundanaverageparticipantaccountbalanceof$56,874(2008reporteddata).

Intermsofparticipantcontributions,theaverageratewas6.4%;morethanhalf(53%)ofplansreportedaverageparticipantcontributionratesbetween6%and10%.Plansponsorsalsoreportedarangeofemployercontributionactivity.Amongrespondentplans,92%hademployercontributions,typicallyintheformofamatchformula.Many(34%ofplans)matchedatleast100%uptoatleast3%ofpay,oftenthenmatchingat100%oralowerrateadditionalemployeecontributions.Another18%ofplansmatched50centsonthedollar(i.e.,50%)upto6%ofpay.

4ForexampletheEBRI/ICI401(k)database,reportingon21.8million401(k)participantsin56,232plansholding$1.4trillioninassets,hasanaverageparticipantaccountbalanceof$65,454atyear-end2007.FormoreinformationontheEBRI/ICIDatabase,seeHolden,VanDerhei,Alonso,andCopeland,"401(k)PlanAssetAllocation,AccountBalances,andLoanActivityin2007", ICIPerspective,vol.14,no.3,andEBRI Issue Brief,InvestmentCompanyInstituteandEmployeeBenefitResearchInstitute(Dec.2008),availableatwww.ici.org/pdf/per14-03.pdf.

Participant Average Account Balances – Plan Level Averages

$56,874

$48,522

$15,386

$107,941

$0

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

Mean Median 10thPercentile 90thPercentile

Exhibit13

Average Participant Contribution Rate Per Plan by Percent of Plans

7%

31%

53%

9%

<3% 3%to<6% 6%to<10% 10%+

Exhibit15

Exhibit13

Exhibit14

Exhibit15

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Defined Contribution / 401(k) Fee Study 13

Plan Design FeaturesTheSurveyexaminedanumberofplandesignfeaturesincludingautomaticenrollment,automaticincreasesincontributions(alsocalledautostep-up),managedaccountsandcompanystock.

Themostcommonplandesignfeaturewasauto-enrollmentwith45%ofplansofferingthiscomponent(similartothe42%reportedintheDeloitte 2008 Annual 401(k) Benchmarking Survey).Ofthoseplanswithauto-enrollment,71%defaulttoalifecycletargetdateinvestmentoptionwithanaveragedefaultcontributionrateof3%.Automaticstep-uporincreaseisalessutilizedplandesignfeature;25%ofallplansintheSurveyhadautomaticstep-uporincrease.

TheSurveyfoundthatmost(82%)plansponsorsdonotoffermanagedaccounts.Aboutone-third(34%)ofrespondentshavecompanystockwithintheirplan.

Althoughnottechnicallypartofplandesign,additionalplancharacteristicswereanalyzed(numberoflocations,numberofpayrollsandmethodofsubmittingpayrolls),togaininsightastowhetherbusinesscomplexityimpactedplanfees.

Intermsofcomplexity,42%ofplansindicatedtheyhavemorethan20businesslocationswhile24%reportedone.TheSurveyalsofoundthat49%ofplansponsorsprocessonlyonepayrollandofthose,95%submittheirpayrollelectronically.Theimpactofsuchbusinesscomplexityonfeeswillbediscussedlaterinthisreport.

58

32 2444

72

98 10686

Auto-Enrollment AutoStep-Up ManagedAccounts CompanyStock

Yes No

Plan Design Feature Utilization by Number of Plans

Exhibit16

Number of Business Locations by Number of Plans

31

1513

16

55

0

10

20

30

40

50

60

1 2- 4 5- 9 10- 19 20+

Exhibit17

Number of Payrolls by Percent of Plans

49%

19%

32%

1 2 3ormoreExhibit18

Exhibit16

Exhibit17

Exhibit18

45% 25%18%

34%

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14

Investment OptionsThenumberofinvestmentoptionsofferedvariedwidelyfromthreeinvestmentoptionstoapproximately100differentchoices.Theaveragenumberofinvestmentoptionsofferedperplanwas15(similartotheaverageof17investmentoptionsreportedintheDeloitte 2008 Annual 401(k) Benchmarking Survey).5

With91%ofplansofferingthem,mutualfundswerethemostcommoninvestmentvehicleusedbyplans.However,whenreviewinginvestmentvehicleusebyplansize,theStudyshowedagreaterutilizationofseparateandcommingledaccountsbylargerplans.

Equity(99%ofplans)andfixedincome(92%ofplans)investmentoptionsrepresentedthemostcommonassetclasstypesofferedamongplanswithintheSurvey.Thenextmostcommonassetclasstypesofferedweretargetdateinvestmentoptions(72%ofplans)andguaranteedinvestmentcontracts(GICs)andotherstablevaluefunds(70%ofplans).

Investment Vehicle Use

Percent of Total Assets in Survey

Percent of Plans Utilizing

MutualFund 41% 91%

SeparateAccount 25% 37%

CommingledTrust 25% 56%

Other* 9% 36%

Exhibit19

*OtherprimarilyincludedCompanyStock

Asset Class Use

Percent of Total Assets in Survey

Percent of Plans Utilizing

Equity 39% 99%

TargetDate 12% 72%

StableValue/GICs 12% 70%

FixedIncome 11% 92%

CompanyStock 8% 34%

Balanced 6% 49%

MoneyMarket 5% 45%

Lifestyle 2% 27%

Other* 6% 21%

Exhibit20

*Otherincludedloans,self-directedbrokeragebalances

The number of plan investment options varied around an average of 15.

5Countsasuiteoftargetdateinvestmentoptionsasoneinvestmentoption.

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Defined Contribution / 401(k) Fee Study 15

Recordkeeping&AdministrationPlanServiceandConsulting

Legal,ComplianceandRegulatory

DirectFees:$PerParticipant;%AssetBased;TransactionalFees

Defined Contribution / 401(k) Plan Fee M echanics

ServicesProvidedFeePayment/FormofFeePayment

ParticipantService,Education,AdviceandCommunication

Employer / Plan

Participants

Recordkeeper / Retirement Service

Provider

Investment M anager

Recordkeeping/administrative

payment(%ofassets)

ExpenseRatio(%ofassets)

DirectFees:$PerParticipant;%AssetBased;TransactionalFees

AssetManagement

Recordkeeping;Distribution

Exhibit22

IV. The Mechanics of Plan Fees

Understandingthemechanicsofhowfeesarechargedisimportantwhenassessingplanfeesanddrivers.Definedcontribution/401(k)feescanbedividedintotwobasicparts:investmentfeesandadministrativefees.

Attheircore,definedcontribution/401(k)plansareatax-advantagedsavingsvehicleinwhichindividualstypicallyselecttheassetallocationoftheiraccountsgiventherangeofinvestmentoptionsofferedbytheirplans.Akeycomponentofa401(k)planistheassetmanagementservicesthattheinvestmentmanagerprovides.Theseasset-basedfeesarereportedasanexpenseratioofthemutualfund,separateaccount,commingledaccount,orotherinvestmentproductintheplan.

Unlikearetailinvestmentaccount,definedcontribution/401(k)plansmustcomplywithcertainregulationstoensurethattheyareequitableintheircoverageofworkers.Theseregulationscreateadditionaladministrativeneedsbeyondwhatonemightrequireinaretailinvestmentaccount.Administrativesupportservicesoftheplanareprovidedtotheemployerandparticipantintheformofrecordkeeping,consulting,legal,regulatory,compliance,communicationandeducationservices.

Paymentfortheseadministrativeservicescanbehandledinanumberofways.Theplansponsorwilldeterminewhopaysthefee(employerorparticipant)andhowitisassessed.Paymentforadministrativeservicesisgenerallyhandledthroughoneormoreofthefollowingmethods:

Dollarperparticipantfeesthatarepaidforbythe•employer,participantorboth;Dollarperplanfeesthatarepaidbytheemployer,•participantorboth;Asset-basedfees(basedonapercentageofplanor•investmentassets)thatarepaidforbytheemployer,participantorboth;andSpecializedparticipantactivityrelatedfees,mostoften•paidforbyparticipantsengagingintheactivity(e.g.loans).

Withindefinedcontribution/401(k)plans,themanagerofaninvestmentoptionmayagreetopayaportionofitsinvestmentfeetoaserviceprovider(inthecaseof401(k)plans,generallytherecordkeeper).Theamount(oftenreferredtoasrevenuesharing)isusedtohelpoffsetthecostoftheadministrativeserviceswhichwouldotherwisebechargeddirectlytotheplansand/orparticipants.Theinvestmentproviders'paymenttotherecordkeeperhelpscoverthecostsofrecordkeepingmultipleaccounts,whiletheinvestmentproviderservicesonelargeaccount.

Thesefeespresentthemselvesinavarietyofwaysincluding12b-1fees,sub-transferagencyfees,andshareholderservicingfees.Additionally,theyaresometimesnegotiatedbetweentheinvestmentmanagerandtheretirementserviceprovider(recordkeeper).Whenplansuseproprietaryinvestmentoptions—thatistheinvestmentproviderisaffiliatedwiththeplan’srecordkeeper—someofthoseasset-basedinvestmentfeescanbeusedtocoveradministrativeservices.

Exhibit22

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16

V. The 'All-In' Fee

Toclearlyunderstandthetotalfeesofeachplan,thisStudycalculatedan'all-in'feetoallowforamoredirectcomparisonoffeesbeingpaidbytheplansparticipatingintheSurvey.Viewingfeesfroman'all-in'feeperspectiveaddressestherangeofvaryingstructuresandarrangementsforservicepaymentsdueto1)differentservicedeliverymechanismsandassociatedfeesand2)perplan,perparticipantandasset-basedfeetypes.Byrollingallservicesandfeetypesintoan'all-in'fee,thedatacanbeanalyzedmoreconsistentlyacrossplansandwithinsegmentstocompareanddiscerndifferentfeelevels.

Composition of the 'All-In' FeeForthepurposeofthisStudy,the'all-in'feewasbasedonfourprimaryserviceelements:

Investmentmanagement;1.Administration,recordkeeping,communicationand2.education;Financialadvicetoparticipants;and3.Plansponsorinvestmentconsulting.4.

Thetotalfeeelementsweredominatedbythefeesandexpensesofinvestments(74%)andseparatelychargedrecordkeeping/administrative(23%)fees.

Additionalhighlightsofthe'all-in'feecompositioninclude:

Plansponsorinvestmentadvisorfees−externaltothe•recordkeeper–werereportedby21%ofplans;andSeparatelychargedplanfeesforindependentfinancial•adviceforparticipantsexistedin8%ofplans.

Asset-based charges on investments make up the majority of the 'all-in' fee.

'All-in' Fee Service and Fee Components

Service Fee Component

Investmentmanagement1. Asset-basedchargestothemutualfund,commingledorseparateaccountusedtopayformanagingtheinvestment.

Administration,recordkeeping,2.communicationandeducation

Perparticipant,perplan,orasset-basedfeesusedtopayforrecordkeeping,planandparticipantservicing,communications,education,compliancetesting,Form5500,planaudit,legalandtrusteeservices.

Financialadvicetoparticipants3. Asset-basedorperparticipantfeesassociatedwithprovidingparticipantswithfinancialadviceandguidance(oftenprovidedthroughathirdparty'ssoftwaremodel).

Plansponsorinvestmentconsulting4. Feespaidtoanoutsideconsultanthiredbytheplansponsortoassistwithplanset-up,investmentdesign,searchandselectionofinvestmentmanagersandotherplanadvisoryservices.

Transactions and Other Items Not Included

Loaninitiationandmaintenance,qualifieddomesticrelationsorder,distributions,self-directedbrokerage,managedaccountsandothertransactionsdrivenbyparticipantelectionsandtypicallypaidforbytheindividualparticipantengagedinthespecializedactivity.

Exhibit23

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Defined Contribution / 401(k) Fee Study 17

Payer of FeesWithregardtoplanfees,participantsbearthemajorityof401(k)costs.Similartoanyotheremployeebenefit(e.g.,healthinsurance),theemployerdetermineswhethertheemployee,employer,orbothwillpayforthebenefit.AccordingtoSurveyrespondents,planparticipantspay83%ofthetotalplanfeeswhileemployerscover13%andtheplanscover4%.*Oftheparticipantfees,amajorityisderivedfromtheinvestmentholdingsandtheasset-basedchargesprimarilyassociatedwithininvestmentexpenseratios(someofwhichmaybeusedtocoverrecordkeepingandadministration).

Employersthatsponsorplanswithlessthan$10millioninassets,onaverage,carriedalargershareofplanfeesthanemployerssponsoringplansof$10millionorgreaterinassets.Plansponsorsofplanswithlessthan$10millionin

Participants pay the majority of plan fees in the form of investment expense ratios.

83%

66% 66%

83%90%

86%

13%

31% 34%

11%

3%

13%

4% 3% 0%5% 6%

1%

AllPlans <$1M $1M- <$10M $10M- <$100M $100M- $500M >$500M

Participant Employer Plan

Payer of 'All-In' Fees - By Percent of Plans in Asset Segment

Exhibit24*

83%

13%

4%

Participant Employer Plan

Payer of Fees - All Plans

*

*OtherSurveyresultssuggestthisisgenerallyachievedthroughforfeitedemployercontributions.

assetspaidaboutone-thirdoftheirplans'all-in'fees;plansponsorswithlargerplanassets,onaverage,paidabout10%ofthe'all-in'fees.Thisbreakinbehavioracrossplansizemayreflectplansponsors’coveringthefixedcostsofrunningtheplaninthesmallplanspace,wheretherearefewerparticipantsandassetsoverwhichtospreadthecosts.

Exhibit25

Exhibit24

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18

0.93%

0.72%

0.35%

1.72%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

1.80%

2.00%

Mean Median 10thPercentile 90thPercentile

Exhibit27

'All-in' Fee: % of Assets (All Plans)

$397$346

$103

$842

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

Mean Median 10thPercentile 90thPercentile

'All-in' Fee: Annual Plan-Level Dollar Per Participant (All Plans)

Exhibit26

Exhibit27

Summary 'All-In' Fee ResultsForthisSurvey,the'all-in'feewasanalyzedintwoways,asapercentageofplanassetsandasanannualper-participantdollaramount.

Themedian'all-in'feewhichincludestherecordkeeping,administrativeandinvestmentfeesacrossallplansintheStudywas:

Percentageofplanassets–0.72%;or•Annualper-participantdollaramount–$346.•

Feesof401(k)plansvarygreatlyduetouniqueplancharacteristics,plan/investmentdesign,rangeandqualityofservicesprovided,andpricingstrategiesemployedbyretirementproviders.Assuch,therearealargenumberofvariablesimpactingthefeesthatplansandparticipantspay.Theremainingsectionsofthisreportexplorewhatappeartobepossibledriversofthisvariationatamacrolevel(allplans)andwithinindividualsegments(micro,small,mid,largeandmega-plansizemarkets).

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Defined Contribution / 401(k) Fee Study 19

VI. 'All-In' Fee Drivers

InresponsetotheSurvey,plansponsorssupplieddataforavarietyofplanrelated,serviceproviderrelated,andplandesignvariables.Deloittelookedtoidentifywhatappearedtobetheprimarydriversoffeesacrossallplans(macroview)andapparentsecondarydriversoffeeswithinsimilarsizedplans(microview).

Theanalysisincludedassessingtheimpactandcorrelationofmultipleindependentvariablesonthedependentvariable–the'all-in'fee.Thedependentvariable(fees)wasassessedintwodifferentmethodsorcalculationsofthe'all-in'fee:1)the'all-in'feeasapercentageofassets,and2)annualdollarper-participantfee.

Primary 'All-In' Fee DriversPrimarydriversincludethekeyvariable(s)impactingfeesacrossplansintheSurvey.Theresultsofthestatisticalregressionanalysispointedtothesizeoftheplanasaprimarydriverofplanfees.Morespecifically,thenumberofparticipantsandaverageaccountbalanceweresignificantandhadindependenteffects:astheaverageaccountbalanceandnumberofparticipantsrise,feesasapercentageofassetstendtofall.

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

1.80%

2.00%

$1M-$10M

$10M-$100M

Median All-In Fee by Plan Asset Segment (% of Assets)

Exhibit28

Averageaccountbalance

Numberofparticipants

Yearswithcurrentprovider

Providerindustrytype

Providersize

Plansponsorindustry

Geographiclocation

Employercontribution

Numberofinvestmentoptions

Numberofpayrolls

Participantcontributionrates

Companystock

Investmentvehicles

Investmentallocation

Proprietary/non-proprietary

Auto-enrollment/step-up

Numberoflocations

Planassetsize

Plan Related

Potential Drivers

Service Provider Related

Plan Design

Variables

Providerrelationship

Influencer of Fees

Exhibit28

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20

Plan Asset SizeAtthemacrolevel,theprimarydriveroffeesappearstobeplanassetsize,withthenumberofparticipantsandaverageaccountbalancecontributingsignificantlyandindependentlytothefeelevels.

Keypointsabouttheprimarydriveroffees:Asplansizeincreasesinassetsandparticipants,the'all-in'•fee(measuredasapercentageofassets)decreases.Onaverage,themedian'all-in'feewithinanassetsegment•was20%lessforplanswithaverageaccountbalancesover$100,000.Whilethemedianplan's'all-in'feewas0.72%ofassets,•medianfeesamongplanswithlessthan$1millioninassetswere1.89%ofplanassetsandforplanswithmorethan$500millioninassets,themedian'all-in'feewaslessthan0.50%.TheSurveydataindicatethatonceaplanreaches$10•millionintotalassets,or1,000participants,themedianfeedropstolessthan1%ofassets-suggestingthatalevelofeconomiesofscaleisobtained.Planswithsmallertotalassetstendtohavesmalleraverage•accountbalancescomparedtolargerplans,whichalsocontributestothehigherrelativecostsasapercentageofassetsofsmallerplans.

Economies of scale appear to be gained as a plan grows in size, lowering its 'all-in' fee.

1.89%

1.27%

0.78%0.61%

0.41%

2.37%

1.18%

0.89%0.69%

0.42%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

<$1M $1M- $10M $10M- $100M $100M- $500M >$500M

Median Average Median:AllPlans

'All-In' Fee by Asset Segment (% of Assets)

Exhibit30

$1M- <$10M $10M- <$100M

1.77%

0.81% 0.73%0.58%

0.49%

2.03%

0.89% 0.84%0.65%

0.48%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

<100 100- 999 1,000- 4,999 5,000- 9,999 10,000+

Median Average Median:AllPlans

Exhibit29

'All-In' Fee by Participant Count (% of Assets)

1.10%

2.20%

1.36%

0.99%0.77%

0.50%0.66%

1.77%

1.36%

0.73%0.63%

0.44%0.46%0.61%

0.75%

0.53%0.35%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

AllPlans <$1M $1M- $10M $10M- $100M $100M- $500M >$500M

<$25k $25k-$100k >$100k

Median 'All-In' Fee vs. Average Account Balance by Asset Segment (% of Assets)

Exhibit31

$1M- <$10M $10M- <$100M

<$25,000 $25,000- $100,000 >$100,000

Exhibit29

Exhibit30

Exhibit31

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Defined Contribution / 401(k) Fee Study 21

Fixed vs. Variable Costs of PlansWhetherrequiredbylawordeemednecessarytorunaplan,therearefixedcostsforoperatinganyplan.Thesecostsincludeplanaccountingandaudit,legaladvice(suchasplandocumentservices),plancompliancetestingandbasicset-upcosts.Whiletherearesomevariablecomponentstothesecostsastheplansbecomelargerandmorecomplicated,thesenecessary/fixedaspectsarerequiredforallplans.

Aswithanyfixedcosts,themoreassetsoverwhichthesecostscanbespread,thelowerthelevelofcostsperdollarofassets.Hence,plansthathavefewerassetstospreadthesecostsovertendtohaveonaveragehigherfeeswhenmeasuredasapercentageofassets.Also,asthecostisspreadovermoreparticipants,thefixedcostsofaplandeclineperparticipant.

Investment Fees Investmentfeefindingsinclude:

Asset-basedfeesoninvestmentsrepresent74%ofthe•total'all-in'fees.Asplansizegrows,thedecliningfixedcostsasa•percentageofassetsallowsplanstomovetolowerexpenseratioinvestmentoptionssuchasinstitutionalshareclassmutualfundsandcommingledtrusts.ThisphenomenonwasseenintheStudyparticularlyinplanswithmorethan$250millioninassets.TheStudyfoundthatplanslargerthan$500millionin•assetshaddirectrecordkeepingchargesrepresenting

ahigherpercentageofthe'all-in'fee,suggestingachangeinpricingstructureinwhichthelargestplansuseinvestmentoptionsthatdonotsubsidizerecordkeepingandthenpayforrecordkeepingseparately.

Recordkeeping FeesRecordkeepingfeefindingsinclude:

Themicromarket(planassetslessthan$1millionin•assets)onaveragebearsthehighestrecordkeepingfees(measuredasapercentageofplanassets)believedtobeduetofixedrecordkeepingcostsassociatedwithaplan.Plansandassociatedrecordkeepingfeesappeartofallas•fixedcostsbecomealowerpercentageofassetsasplanassetsgrowlargerinsize.

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22

0.35%

1.42%

0.87%

0.61%0.35%

0.14%

1.72%

2.30%

1.62%

1.30%

1.09%

0.61%

0.00%

1.00%

2.00%

3.00%

AllPlans <$1M $1M- $10M $10M- $100M $100M-$500M

>$500M

Exhibit32

$1M-<$10M

$10M-<$100M

Secondary 'All-In' Fee DriversRegressionanalysiswasusedtoidentifysecondarydriversthathelpexplainvariabilityoffeesinsimilarplans.Variabilityinfeesexistsbothacrossandwithinsimilarlysizedsegmentsoftheplanmarket.ThedatawithintheSurveythatappearedtohelpexplainthesevariancesaresummarizedonthefollowingpages.

SecondarydriversfromtheSurveyresultsappeartoinclude:

Participant and employer contribution rates• :Planswithhigherparticipantcontributionrateshadlowerfees.Plan asset allocation• :Thepercentageofassetsinvestedinequity-relatedassetclasseswaspositivelycorrelatedwiththe'all-in'fee.Complexity• :Thenumberofemployerlocationsimpactedthefeesinselectmarketsegments.Retirement service provider relationship• :Broaderbenefitrelationshipswithaproviderimpactedcostsinselectmarketsegments.Plan design:• Planswithautoenrollmentappearedtohavealower'all-in'feelevel.

Exhibit32

'All-In' Fee Range (% of Assets) - 10th and 90th Percentile of Plans

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Defined Contribution / 401(k) Fee Study 23

Participant and Employer Contribution Rates Fromtheretirementserviceprovider’sperspective,planswithhighlevelsofparticipantoremployercontributions,whichmayleadtoplangrowth,aregenerallyviewedasmoreattractivethanthosewithlowerexpectedassetgrowth.Assuch,expectedplanassetgrowthmaybeakeyelementforserviceproviderstoconsiderwhendeterminingfees.

Plans with higher participant or employer contribution rates tended to have slightly lower 'all-in' fees.

1.46%

0.91%

0.65%0.60%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

<3% 3%to<6% 6%to<10% 10%+

Median 'All-In' Fee vs. Plan-Level Average Participant Contribution Rate (% of Assets)

Exhibit33

Providerscanplanforhigherexpectedinvestmentrevenuefromtheseplansoverlonger-termperiods,andassuch,mayofferpricing(andbeartherisk)alignedwiththoseexpectations.Thestatisticalregressionanalysisfoundthatbothparticipantcontributionratesandtheemployercontributionformulaoramount(asapercentageofparticipantpay)werenegativelyrelatedto'all-in'fees.Focusingonparticipantcontributionrates,acrossallplansizesintheSurvey,thereisamedian'all-in'feeof1.45%amongplanswithaverageparticipantcontributionratesof

1.45%

2.00%

1.20%

1.03%

1.47%

0.04%

0.91%

2.14%

1.49%

0.99%

0.74%

0.31%

0.64%

1.85%

1.14%

0.72%0.58%

0.44%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

AllPlans <$1M $1M- $10M $10M- $100M $100M- $500M >$500M

<3% 3%- 6% 6%+

Median 'All-In' Fee vs. Plan-Level Average Participant Contribution Rate by Asset Segment (% of Assets)

3%to<6% Exhibit34

lessthan3%ofpay,comparedwithamedian'all-in'feeof0.64%amongplanswithaverageparticipantcontributionratesof6%ormore.

Whenplansaregroupedbyplansizesegment,theaverageparticipantcontributionrateappearstoslightlyimpactthe'all-in'fee;however,thiseffectdoesnotappearconsistentlyacrossallmarketsizesegments.Inparticular,resultsofthe'all-in'feeanalysisshowthatthemegaplansizemarketdoesnotappeartobeinfluencedbyparticipantcontributionrates.

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24

Plan Asset AllocationAsdescribedearlierinthisStudy,asignificantshareofthe'all-in'feewasattributabletoasset-basedinvestment-relatedfees.Analyzingtheinvestmentcostscanhelpexplainthevariancesinfeeswithinplanssimilarinsize.

Equityinvestmentoptionsaremorecostlytomanagethannon-equityorfixed-incomeinvestments.Asexpected,theSurveydatadisplayedhigheraverageasset-basedfeesforequityorientedinvestmentsversusothers.Asplanallocationtoequityinvestmentsincreases,thetotalinvestmentcostwillcorrespondinglytypicallyincrease.

Basedontheanalysisperformed,a10percentagepointhigherassetallocationtoequities(e.g.,equityassetsrisefrom40%to50%ofplanassets)resultedina3.9basispointor0.039percentagepointhigher'all-in'fee.

Conversely,asplanallocationtocashorfixed-incomestyleoptionsincreasestotalinvestmentfeestendtodecrease.Whencomparedtothemedianaverageexpenseratioofequities(0.77%),theSurveyshowed,medianinvestmentfeesfor:

Targetdateinvestmentoptions,whichholdamixof•equitiesandfixed-incomeinvestments,were12%lower(withamedianplan-levelaverageexpenseratioof0.68%).Fixed-incomeinvestmentoptionswere43%lower(with•amedianexpenseratioof0.44%),andMoneymarketinvestmentoptionswere45%lower•(withamedianexpenseratioof0.42%).

Plans with higher allocation of assets in equities tend to have higher investment fees.

Exhibit35

0.77%

0.44% 0.42%

0.34%

0.68%

0.60%0.57%

0.00%

0.10%

0.20%

0.30%

0.40%

0.50%

0.60%

0.70%

0.80%

0.90%

Equity Fixed-Income MoneyMarket

GICsandOtherStable

Value

TargetDate Balanced Lifestyle

Median of Plan-Level Average Expense Ratio by Asset Class

Exhibit35

Moneymarketinvestmentoptionsandstablevaluefundsperformsimilarfunctionsascapitalpresentationvehiclesininvestmentline-upsinplans.IntheStudy,stablevaluefundsaremorefrequentlyusedbylargerplans,whichtend,ingeneral,tohavelower'all-in'feesandlowerinvestmentexpenses.Inaddition,stablevaluefunds,whicharenotregisteredundertheInvestmentCompanyActof1940,arenotsubjecttothestandardizedreportingofexpensesthatmutualfundsprovideinfundprospectuses.Thefeeformanagingastablevaluefund’sportfolioholdings,whichincludeGICsandsimilarinstruments,isoftenreportedasa“trusteefee”orsimilarfee.(Nevertheless,afewSurveyrespondentsreportednoexpensesfortheirstablevaluefund,andthesewereexcludedincalculatingthemedianfeereportedinExhibit35).

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Defined Contribution / 401(k) Fee Study 25

Complexity AccordingtotheSurvey,thenumberofplansponsorlocationsincreasesboththecomplexityofservicingtheplanandthefeescharged(presumablyfortheaddedadministrativecost).

Asthenumberoflocationsincreases,typicallysodotheadministrativefees,specificallythoserelatedtoonsiteservices(e.g.,enrollmentmeetings,grouporindividualemployeemeetings).Thisfactoraccountsforsomevariationinfeesforplansofsimilarsizewithinthesmall-andmedium-sizedsegments.Forexample,feedifferencesaremostpronouncedinthoseplanswith$1milliontolessthan$10millioninassets.

More locations requiring service appears to increase fees in the small market segment.

Thefeesforthelargeandmegaplansizemarket(morethan$100millioninassets)aretheexceptionastheydonotappeartobeimpactedbyasponsor'snumberoflocations.

Additionally,theSurveyfoundanothertraditionalmeasureofcomplexity–numberofpayrolls–nottobeanindicatoroftotalplanfees.Planswithhighernumbersofpayrollswerenotfoundtohavehigherrecordkeepingcosts.Theelectronicnatureofacceptingpayrollsandprovidersrequiringinformationinstandardformatsappeartohavecreatedgreaterefficienciesthathelpoffsetthepotentialincreasedcomplexity.

0.94%

0.78% 0.81%

0.42%

1.44%

0.71%

0.58%

0.34%

1.60%

0.88%

0.66%

0.42%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

1.80%

$1M- <$10M $10M- <$100M $100M- $500M >$500M

1- 4 5- 19 20+

Median 'All-In' Fee vs. Number of Locations

Exhibit36Exhibit36

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26

1.26%

1.98%

1.14%

0.95%

0.70%

0.04%

0.70%

1.31%

0.72%0.61%

0.35%

0.72%

1.35% 1.41%

0.83%0.72%

0.42%

0.59%

1.51%

1.07%

0.69%0.59%

0.45%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

AllPlans <$1M $1M- $10M $10M- $100M $100M- $500M >$500M

<3 3+and<5 5+and<10 10+Exhibit37

<3years 3yearsto<5years 5yearsto<10years 10+years

$1M- <$10M $10M- <$100M

Median ‘All-In’ Fee vs. Years with Retirement Service Provider (% of Assets)

Retirement Service Provider RelationshipSomeaspectsoftheproviderrelationshipappeartoplayafactorinthefeespaidbyaplansponsorbasedontheresultsoftheSurvey.Asdiscussedearlier,thequalityofaprovider’sproductandserviceofferingwasnotcontemplatedaspartofthisStudy.However,thedatacapturedwithintheStudyhelpclarifysomeelementsoftherelationshipthatmayormaynotimpactfees.Theanalysisexploredthepotentialimpactofretirementserviceprovidertenure,retirementserviceprovidertypeandbroaderplanrelationships.

Retirement Service Provider TenureThereisnoclearconnectionbetweenhowlongaplan•hasbeenwithaserviceproviderandthetotalfeesofaplan.Thiscouldbearesultofmorefrequentcompetitivereviewsand/orcompetitivelyadjustingplanpricinginthemarketplaceduringthecourseoftherelationship(note:theSurveydidnotaskthefrequencyofreviewingplanfees).Largeplansappeartohavelongertenurewiththeir•currentproviderthansmallerplans.Theaveragetenure

A plan’s tenure with its current service provider does not appear to be an indicator of fee levels.

Exhibit37

ofplansunder$1millioninassetswasfouryears,whiletheaveragetenureofplansover$500millionwas13years.Changingprovidersinvolvesconversioncostanda•disruptiontoparticipants.Basedonexperienceinthemarketplace,plansmayelecttostaywiththeircurrentvendor(assumingfeesandservicesareotherwisecompetitive)toavoidtheburdenandcomplexityofchangingproviders.

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Defined Contribution / 401(k) Fee Study 27

Retirement Service Provider TypeThe'all-in'feebyprovidertype(mutualfundcompany,•insurancecompany,bankorTPA)wasnotanidentifieddriverbasedontheresultsoftheSurvey.Thesizeoftheproviderwasnotanindicatoroftotal•feesbymarketsegment.Whenmeasuredintermsofparticipantsontherecordkeepingsystem,theSurveydatadidnotconsistentlyfindevidenceofsmallerfeesforthelargestproviders.Aprovider'smarketfocuscanbeadriveroffeelevels.•BasedontheresultsoftheSurvey,aprovider’sfocusandspecializationinaparticularmarket(e.g.,smallorlarge)isabetterindicatoroffeelevelsthansolelythoseproviderswiththelargestnumberofparticipantsontheirrecordkeepingsystem.Thismaybearesultof:

Aprovider’spricingstrategyforwinningin–particularmarkets.Operating/businessmodelsbuiltforservinga–particularsegment(e.g.,thehighlycustomizedmegaplanmarket).Possibledifficultyinmovingdownmarketforthe–largestprovidersandupmarketforthesmallerplanserviceproviders.Possibleuniqueserviceofferingsofproviders.–Brandstrengthorqualityofaparticularprovidermay–justifyhigherfees.

Segmentingserviceprovidersintotiersbasedonthenumberofparticipantsontheirrecordkeepingsystemsprovidesaconcisesnapshottocomparevolumewithmedian'all-in'planfeesbytheprovidertier.Thisanalysisdoesnotattempttodescribetherangeofservicesprovidedanddoesnotfactorintherangeorqualityofservicesprovided:

Tier1:greaterthan3,000,000participants•Tier2:between1,000,000and3,000,000participants•Tier3:lessthan1,000,000participants•

The type or size of the retirement service provider does not appear to be an indicator of the 'all-in' fee.

1.62%

0.80%0.66%

0.29%

1.51%

1.12% 1.06%

0.75%

0.26%

1.89%

1.20%

0.76%

0.52% 0.46%

2.03%

1.13%

0.81%

0.62%

0.23%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

<$1M $1M- $10M $10M- $100M $100M- $500M >$500M

Bank Insurance MutualFund TPA

Median 'All-In' Fee (% of Assets) by Retirement Service Provider Type

Exhibit38

$1M- <$10M $10M- <$100M

0.59%

1.36%

1.04%

0.47%0.39%

0.68%

2.03%

0.91%

0.72% 0.66%

0.34%

1.60%

1.87%

1.39%

1.14%

0.97%

0.50%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

AllPlans <$1M $1M- <$10M $10M- <$100M $100M- $500M >$500M

Tier1 Tier2 Tier3

Median 'All-In' Fee (% of Assets) by Retirement Service Provider Tier

Exhibit39

Exhibit38

Exhibit39

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28

Broader Plan RelationshipsIngeneral,plansponsorsthathavemultiplerelationshipswiththeirserviceproviderhavelowerpercentageofassetsdefinedcontribution/401(k)fees.Thissuggeststhatitmaybeadvantageousfromapricingperspectiveforaplansponsortoobtainretirementandotherbenefitofferingsfromanentitywithwhichithasanexistingbusinessrelationship.Thiscouldreducestart-upandongoingcosts(e.g.,serviceproviderworkswithpayrolldataforanotherpurpose).

Specifically,basedonthedatacollectedintheSurveyandwhenholdingallothervariablesconstant,havingadefinedbenefitorhealthandwelfareplanrelationshipwiththesameserviceproviderappearstolowerthe'all-in'feeby14basispointsor0.14percentagepoints.

Whileitwasnotconsistentineveryplansizesegment,planswithmultipledefinedcontributionrelationshipswiththesameproviderseemtohavelowerrelativefees.

0.87%

0.68%

0.72%

0.36%

1.89%

1.38%

0.80%

0.60%

0.42%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

<$1M $1M- $10M $10M- $100M $100M- $500M >$500M

DefinedBenefit/Health&WelfareRelationship

NoDefinedBenefit/Health&WelfareRelationship

Median 'All-In' Fee: Additional DB / H&W Provider Relationships

Exhibit40

$1M- <$10M $10M- <$100M

Median All-In Fee: Multiple DC Plans with Retirement Service Provider

Exhibit41

1.27%

0.70%

0.46% 0.14%

1.87%

1.25%

0.79%0.68%

0.44%

0.00%

0.50%

1.00%

1.50%

2.00%

<$1M $1M- $10M $10M- $100M $100M- $500M >$500M

MultipleDCPlans OneDCPlan

$1M- <$10M $10M- <$100M

Exhibit40

Exhibit41

Page 29: Defined Contribution/401(k) Fee Study...three-quarters (74%) of defined contribution / 401(k) plan fees and expenses for the plans in the Survey. Asset-based investment expenses generally

Defined Contribution / 401(k) Fee Study 29

Proprietary vs. Non-Proprietary Investment OptionsWithintheretirementplanmarket,itiscommonforinvestmentline-upstohaveacombinationofbothproprietaryandnon-proprietaryinvestmentoptions.Asstatedearlier,themajorityofplansintheSurvey(77%)useatleastoneproprietaryinvestmentfromtheirserviceprovider.Theprevalenceofproprietaryornon-proprietaryoptionswithinaplandoesnotappeartobeasignificantdriverof'all-in'fees:

Ahigherallocationofassetstoproprietaryinvestment•optionsdidnotappeartocausehigher'all-in'feesacrossplansizesegments.Theregressionanalysisdidnotidentifyproprietaryor•non-proprietaryinvestmentuseasasignificantdriverofthe'all-in'fee.TheSurveyresultsindicatethatproprietaryand•non-proprietaryinvestmentfeesarenotsignificantlydifferent.

The use of proprietary investment options does not appear to be a driver of the 'all-in' fee.

0.61%

2.03%

0.87%0.78%

0.59%

0.34%

0.76%

1.97%

1.32%

0.91%

0.66%0.51%

0.76%

1.87%

1.20%

0.69%0.62%

0.42%

0.00%

0.50%

1.00%

1.50%

2.00%

2.50%

AllPlans <$1M $1M- $10M $10M- $100M $100M- $500M >$500M

<25% 25%- 75% 75%+Exhibit42

Median 'All-In' Fee vs. Proprietary Investment Percentage (% of Assets)

25%to<75%

$10M- <$100M$1M- <$10M

0.66%

0.77%

0.62%0.63%

0.82%

0.43%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

AllInvestmentOptions EquityInvestmentOptions Non-EquityInvestmentOptions

Proprietary Non-Proprietary Exhibit43

Median of Average Expense Ratio: Proprietary vs. Non-Proprietary Investments

Investmentexpensesappeartodrivecosts,regardlessofwhetherornottheyareproprietaryornon-proprietary(e.g.large/megaplansgenerallyhaveaccesstolessexpensiveshareclassesofbothproprietaryandnon-proprietaryinvestmentoptions).

Exhibit43

Exhibit42

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30

Plan Design Auto-enrollmentisdesignedtoenrollparticipantsintheplanatasetcontributionrate.Anotherautomaticdesignfeatureistheoptiontoescalatetheparticipantcontributionpercentageinthefuture.ThepassageofthePensionProtectionActof2006furtheracceleratedtheadoptionofthesefeaturesinthemarketplace.TheSurveydatasuggestthatthoseplanswithauto-enrollmenthavelowertotalfees(measuredbypercentageofassets)thanthosewithoutthefeature.

Despitetherelativelylargedifferencein'all-in'feesbetweenplanswithandwithoutauto-enrollmentthatisdisplayedacrosssmallerplansizes,theresultsoftheregressionanalysissuggestasmallerimpactof14basispointsor0.14percentagepoints.

Althoughtheauto-enrollmentfeaturecanhaveapositiveimpactonincreasingassetsintheplan,italsotypicallyincreasesthenumberofparticipantswithlowbalancesandthereforeincreasestheadministrativecostofrunningtheplan.Asaresultofthecombinationofthesetwoimpacts,auto-enrollmentmaynotbeinandofitselfdrivingthe'all-in'feelower,butmayratherbereflectingsomeotherfactorssuchastheageoftheplan,thelengthofthetimeoverwhichauto-enrollmenthasbeeninplace,orotherplanfeaturesthatwerenotcapturedintheSurvey.

Additionally,providersmayanticipatethatauto-enrollmentwillleadtomoreadvantages(increasedassetsundermanagement)thandisadvantages(costofsmallbalanceparticipants).Similarlyplanswithautostep-up,whichincreasesthecontributionsovertime,alsotendedtohavelower'all-in'fees.

1.34%

1.00%

0.73%

0.59%

0.38%

1.89%

1.36%

0.99%

0.64%

0.42%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

1.80%

2.00%

<$1M $1M- $10M $10M- $100M $100M- $500M >$500M

PlanswithAuto-Enrollment NoAuto-Enrollment

Median 'All-In' Fee by Auto-Enrollment Use

Exhibit44

$1M- <$10M $10M- <$100M

1.14%

0.72%

0.52%0.42%

1.89%

1.32%

0.91%

0.63%

0.39%

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

1.80%

2.00%

<$1M $1M- $10M $10M- $100M $100M- $500M >$500M

PlanswithAutoStep-Up NoAutoStep-Up

Median 'All-In' Fee by Auto Step-Up Use

Exhibit45

$1M- <$10M $10M- <$100M

Exhibit44

Exhibit45

The use of auto-enrollment is a characteristic of plans with lower 'all-in' fees.

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Defined Contribution / 401(k) Fee Study 31

VII. Summary

Range of Fee ArrangementsDefinedContribution/401(k)feesarechargedinavarietyofwaysfortheservicesprovided.Typicalfeestructuresincludeasset-basedinvestmentfees,per-participantrecordkeepingfees,per-planrecordkeepingandadministrationfees,andper-planadvisoryfees.Asplansponsorsworkwithretirementserviceproviderstosetuporadministertheirplans,arangeofscenariosorarrangementsisgenerallyconsidered.Thisreportdoesnotaimtoassessthoseranges,buttocalculateanex-postcomprehensiveplanfee.Tocomparefeesacrossplans,thisbottom-lineor'all-in'feewascalculatedcombiningalladministration,recordkeeping,andasset-basedinvestmentfees.Attheendoftheday,whetheraplansponsorisaddingupcomponentfeesorlookingatamorecomprehensivepackage,the'all-in'feeallowsforamoredirectcomparisonacrossplans.

The 'All-In' FeeThe'all-in'feewhichincludesrecordkeeping,administration,andinvestmentmanagement,wasevaluatedintwoways:(1)percentageoftotalplanassets,and(2)annualdollarperparticipantamount.AcrossallplansintheSurvey:

The'all-in'feevariedfrom0.35%ofassets(10th•percentile)to1.72%ofassets(90thpercentile).Themedianplan's'all-in'feewas0.72%ofplanassets.•Themedianplan'sannualdollarperparticipantfee•was$346.

Plan Size Appears to be Primary Driver of 'All-In' FeeThe'all-in'feevariedduetoanumberofplan-relatedvariables.Statisticalregressionanalysisfoundthatplansizeappearedtobethemostsignificantdriveroffees.Morespecifically,furtheranalysisshowedthatamoremeaningfulwaytoviewplanassetsizewasthroughtwoindependentfactors:

Numberofparticipants;and•Averageaccountbalance.•

Bothnumberofparticipantsandtheaverageaccountbalancewerenegativelycorrelatedwiththe'all-in'fee.Withinanydefinedcontribution/401(k)plan,therearefixedcostsrequiredtostartupandruntheplan,manyofwhicharedrivenbylegalandregulatoryrequirements(e.g.,compliancetesting,audit,Form5500).TheSurveyresultsappeartoindicateeconomiesaregainedasaplangrowsinsize,becausethesefixedcostscanbespreadovermoreparticipantsand/oralargerassetbase.

Other Factors Are Secondary Drivers of Fees Inadditiontoplansize,anumberofotherfactorsappearedtohelpexplainthevariabilityinplanfees.Linearregressionanalysisfoundthatlower'all-in'feesappeartoberelatedto:

Higherparticipantandemployercontributionrates;•Lowerallocationofassetsinequities-oriented•assetclasses;Useofautomaticenrollment;•Fewerplansponsorbusinesslocations,whichreduces•servicingcomplexity;andOtherplansponsorbusinessrelationshipswiththe•serviceprovider.

Ontheotherhand,numberofpayrolls,whichmighthaveincreasedcomplexity,wasnotfoundtobeadriveroffees.Thetypeofretirementserviceprovider(mutualfundcompany,lifeinsurancecompany,bank,thirdpartyadministrator)andtenurewiththeretirementserviceprovideralsodidnotappeartobesignificantfactors.Inaddition,thepercentageofassetsinvestedintheinvestmentproductsoftheserviceprovider(proprietaryinvestments)didnotseemtohaveaseparateimpactonfees.

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32

Appendix: Glossary of Terms

Terms Definition

ActivePlanParticipants Individualcurrentlyparticipatinginanemployer-sponsoredretirementplan.

Auto-Enrollment Thepracticeofenrollingeligibleemployeesinaplanandinitiatingparticipantdeferralswithoutrequiringtheemployeestosubmitarequesttoparticipate.

AutoIncrease/Step-Up Aprovisionfoundinsome401(k)plansthatallowsaneligibleemployeetoincreasetheircontributionrateatapre-establishedpoint-in-time.

Communication/EducationServices

Participantcommunicationandeducationservicesrelatingtoprovidingprint,video,softwareand/orliveinstructiontoeducateemployeesabouthowtheplanworks,theplaninvestmentfunds,andassetallocationstrategies.

CompanyStockServices Servicesneededfortherecordkeepingandadministrationofcompanystock.

ComplianceTesting PlansengagedintestingrequiredbytheIRStoensurethe401(k)planisfairtobothhighlycompensatedandnon-highlycompensatedemployees.

CustomServices Additionalorenhancednon-standardservices(e.g.,website,callcenter,branding,etc.)selectedbytheplansponsor.

EducationMaterials Thesematerialsareprovidedtoplanparticipantstohelpeducatearoundtheneedforretirement,investmentoptions,howtoproperlyplanforretirement,howtocalculateretirementsavings,etc.

EligiblePlanParticipants Anyemployeewhoiseligibletoparticipateinandreceivebenefitsfromaplan.

EmployeeMeetings Thesemeetingswithemployeesexplainthebenefitsofparticipatingintheplan,answerquestionsaboutsavingandtheplan,andprovideanunderstandingoftheplanspecifications.

EmployerContribution Acontributionmadebythecompanytotheaccountoftheparticipant(oftentimesintheformofacompanymatchbasedinratiotocontributionsmadebytheparticipant).

Expenseratio Aninvestmentoption’stotalannualoperatingexpenses,includingforinvestmentmanagementandadministrationoftheinvestment,expressedasapercentageofassets.Formutualfunds,thisiscalculatedpursuanttoSECrulesforfundprospectuses;otherinvestmentoptionsmayprovideplansasimilarnumberexpressingtheinvestmentoption’sfees.

FinancialAdvice/Guidance Adviceorguidanceprovidedtoparticipantsintheplanbyathirdparty.

Form5500Reporting ThisannualplanfinancialreportingformisrequiredbyIRS/DOL/PBGC.

GuaranteedInvestmentContract(GICs)

Theseaccountswithaninsurancecompanyguaranteeafixedrateofinterestoverthelengthofthecontract.

InvestmentRelatedCharges Asset-basedfeesforinvestmentmanagementandotherrelatedservicesgenerallyareassessedasapercentageofassetsinvested;paidintheformofanindirectchargeagainsttheparticipant’saccountortheplanbecausetheyarededucteddirectlyfrominvestmentreturns.

LegalServices Legalsupportservicesprovidedtotheplan.

ManagedAccounts Anaccountforwhichtheholdergivesathirdpartytheauthoritytomanagetheinvestingofassets.

NondiscriminationTesting Regulationsmayrequirethisannualtestingtoassurethattheamountofcontributionsmadebyandonbehalfofnon-highlycompensatedemployeesisproportionaltocontributionsmadebyandonbehalfofhighlycompensatedemployees.

ParticipantContributionRate

Theamount(typicallyexpressedasapercentageofthecontributionbase)thatanemployeecontributestotheplan.

PlanAssets Thetotalassetsheldamongallparticipantswithintheplan.

PlanAudit Anindependentauditrequiredbyfederallawforallplanswithmorethan100participants.

PlanDocumentServices Development,maintenanceandconsultingrelatedtotheplandocumentsofaplan.

PlanSponsorInvestmentAdvisor

Thirdpartyconsultanthiredbytheplansponsortoassistwithplandesign,investmentdesign,searchandselectionprocessandotherplanadvisoryservices.

QualifiedDomesticRelationsOrder(QDRO)

Ajudgment,decreeororderthatcreatesorrecognizesanalternatepayee's(suchasformerspouse,child,etc.)righttoreceivealloraportionofaparticipant'sretirementplanbenefits.

TrusteeServices Servicestypicallyprovidedbythebankortrustcompanyhavingfiduciaryresponsibilityforholdingplanassets.

Page 33: Defined Contribution/401(k) Fee Study...three-quarters (74%) of defined contribution / 401(k) plan fees and expenses for the plans in the Survey. Asset-based investment expenses generally

ThispublicationcontainsgeneralinformationonlyandisbasedontheexperiencesandresearchofDeloittepractitioners.Deloitteisnot,bymeansofthispublication,renderingbusiness,financial,investment,orotherprofessionaladviceorservices.Thispublicationisnotasubstituteforsuchprofessionaladviceorservices,norshoulditbeusedasabasisforanydecisionoractionthatmayaffectyourbusiness.Beforemakinganydecisionortakinganyactionthatmayaffectyourbusiness,youshouldconsultaqualifiedprofessionaladvisor.Deloitte,itsaffiliates,andrelatedentitiesshallnotberesponsibleforanylosssustainedbyanypersonwhoreliesonthispublication.

©2009DeloitteDevelopmentLLC.MemberofDeloitteToucheTohmatsu

About DeloitteDeloittereferstooneormoreofDeloitteToucheTohmatsu,aSwissVerein,anditsnetworkofmemberfirms,eachofwhichisalegallyseparateandindependententity.Pleaseseewww.deloitte.com/aboutforadetaileddescriptionofthelegalstructureofDeloitteToucheTohmatsuanditsmemberfirms.Pleaseseewww.deloitte.com/us/aboutforadetaileddescriptionofthelegalstructureofDeloitteLLPanditssubsidiaries.

For more information, please contact:Daniel RosshirtPrincipalDeloitteConsultingLLPTel.212-618-4586Email:[email protected]

Scott ParkerSeniorManagerDeloitteConsultingLLPTel.612-397-4654Email:[email protected]

About the Investment Company InstituteTheInvestmentCompanyInstitute(ICI)isthenationalassociationofU.S.investmentcompanies,includingmutualfunds,closed-endfunds,exchange-tradedfunds(ETFs),andunitinvestmenttrusts(UITs).ICIseekstoencourageadherencetohighethicalstandards,promotepublicunderstanding,andotherwiseadvancetheinterestsoffunds,theirshareholders,directors,andadvisers.MembersofICImanagetotalassetsof$10.18trillionandserveover93millionshareholders.ForadditionalinformationaboutICIanditsresearch,pleaseseewww.ici.org.


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