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    REV. 3, 1 NOV 2006 Volume 10

    Deicing/Anti-Icing

      Manual

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    Deicing/Anti-Icing Manual Volume 10

     HGH-1

    Deicing/Anti-Icing Manual

    Revision Highlights

    Revision Highlights

    • This revision incorporates procedures from Continental Airlines Ground DE-ICING

    / ANTI-ICING Manual.• Updates the list of accepted Deicing/Anti-Icing Programs for use on Chautauqua

     Airlines aircraft and the required manual for each of those programs

    • This revision adds the Canadair CRJ200 references and material

    • Adds that a tactile check must be accomplished during the post deice check onEmbraer 135/140/145 aircraft.

    • Adds that a tactile check must be accomplished during the post deice check onCanadair CRJ200 aircraft (except when operating as US Airways Express).

    • This revision updates American Connection's de-icing forms.

    • This revision updates the American Eagle deicing program change from the SOMto the Ground Deicing/Anti-Icing Program.

    • This revision adds Type III as an approved deicing fluid for all Chautauqua Aircraft.

    • This revision updates the list of qualified deicing/anti-icing fluids for the current2006-2007 deicing season.

    Rev. 3, 01 NOV 2006

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    Deicing/Anti-Icing Manual

    Record of Revisions Page

    Record of Revisions Page

    Manual #_________ Assigned to_______________________________

    VOLUME TEN, DEICING/ANTI-ICING MANUAL All additions, corrections, or changes to the Deicing/Anti-Icing Manual will be issued asmanual revisions and will be numbered in ascending numerical sequence. Revisions shallbe incorporated into the manual as soon as possible and shall not be inserted out of numer-ical sequence unless so instructed on the Letter of Transmittal which accompanies the revi-sion. See the General Policies Manual for revision status information and publicationsprocedures.

    Upon completion of a revision, record same on this Record of Revision page and the Acknowledgement Letter. Sign the Acknowledgement Letter and return it to the Managerof Publications at IND.

    When revisions to the Manual are received, follow the directions on the Instruction Letter

    for inclusion in the Manual. It is the manual holder’s responsibility to become familiar withthe changes in each revision and how they impact their duties.

    Record the revision number and date of insertion on this page.

    Note: This manual is FAA accepted and bears that signed and dated stamp in the header

    section above on the Master Manual on file at Headquarters. 14 CFR 121.135(a)(2)

    REVISION NUMBER DATE ENTERED YOUR INITIALS

    ORIGINAL- NOV. 15, 2003 11/15/03 TR

    1 9/15/03 TR

    2 2/1/06 CC

    3 11/1/06 AB

    4

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    REV. 1, 15 SEP 2004

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     ROR-2

    Deicing/Anti-Icing Manual

    Record of Revisions Page

    Manual/Revision Status Repor ting

    Manual holders are provided multiple ways to access current manual and revision statusinformation. The various platforms are detailed as follows:

     Ai rl ine Reservat ion System L istings/En tr ies

    Each airline we operate for has a proprietary reservation system with a location for postingour publication’s revision status. The system must first be signed in with a valid ID/pass-word that is authorized for using these entries.Through the Company Intranet

     All publications issued and tracked by the Publications Department are posted in thesereports. The procedure to access them is as follows:• Log onto the Chautauqua Airlines, Inc. Intranet page. (www.flychautauqua.com, click

    on “Employee Login”)• Click on the “Tech Pubs” link.• Click on the “Manual Revision Status Reports” link.

    E-mail Status Report

    The Chautauqua Airlines- Current Manual Status report is distributed, via E-mail, by thePublications Department on a regular basis (normally each week, but no more than twoweeks). This report, in addition to listing the current revision for company and selectedmaintenance/operations publications, serves as a tool for tracking the status of work inprogress and submitted to the FAA for approval.

    The distribution dates are also listed for each publication. This report is used by the Dis-patch Department for updating the Flight Release Document.

    System/Listings: Entry

     American A ir lines Computer Sys tem (Sabre)

    For Chautauqua N*RPREVISIONS

    Continental Airl ines Computer System (Shares)

    For Chautauqua GG RP -OR-  GG Chautauqua

    Delta Air Lines Computer System (Deltamatic)

    For Chautauqua G.RP*178

    United Airlines Computer System (Apollo)

    For Chautauqua S*UAX/RPRP

    US Airways Computer System (SABRE)

    For Chautauqua N*JNREVISIONS

    For US Airways N*REVISIONS

    For US Airways Express N*EXPGROUNDOPS

    or N*EXPDEICING

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    Deicing/Anti-Icing Manual

    Record of Revisions Page

    This report is also the official list of the Primary and Secondary contacts for each applicablepublication. This serves an aid for other Contacts to use in coordinating publications relatedresponsibilities.

    Note: This information is kept up to date by the Manager of Publications or a

    designee, IND, at (317) 484-6038. (This is also a Dialnet number).

    REV. 3, 01 NOV 2006

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    Record of Revisions Page

    This Page Intent ionally Left Blank

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    Deice/Anti -Icing Manual Volume 10

     OBS-1

    Deicing/Anti-Icing Manual

    Operations Bulletin Summary Record

    Operations Bulletin Summary Record

    Bulletins are issued on an as needed basis to convey timely information. Bulletin informa-

    tion may supersede current information found in this manual or introduce new proceduresdue to changes in the regulatory or operating environment. Bulletins will have either a ver-

    bal or written FAA acceptance or approval prior to distribution. Bulletins are to be inserted

    in the area so designated on the first page of the Bulletin. Their insertion or removal is to

    be recorded below. Bulletins will be removed once the material covered is incorporated into

    a Company manual revision (usually the next revision), or is nor longer valid. Bulletins will

    be numbered consecutively unless otherwise noted. It will be the responsibility of the man-

    ual holder to insert bulletins by the date specified on the bulletin and to alert the Station

    Manager of the new information. It will be the Station Manager’s responsibility to implement

    the change (s) specified in the Bulletin by disseminating the information to the employees

    through Station Managers and Supervisors. Current bulletin status is available in Sabre

    (AA/US), Shares (CO)Deltamatic (DL) and Apollo (UA). See Page ROR-1 for more infor-

    mation on revisions.

    Operations Bulletin Summary Record

    Bulletin

    No.

    Date

    IssuedSubject

    Date

    Removed

    Chapter/Page

    Location

    DI06-01 12-06-06 CRJ200/Power Unit Capabilities andRequirements, Communication on the

    Ramp

    6-7

    DI07-01 01/26/07 Comair Electronic Post Deicing/ Anti-Icing Report

    03/01/07 APX-IV-10

    DI07-02 03/01/07 Comair Electronic Post Deicing/ Anti-Icing Report

     APX-IV-10

    DI07-03 03/02/07 Deicing Service for Continental Express in Atlanta

    12/01/07 PRF-1

    DI07-04 12/01/07 Update of Preface PRF-1, 5-4

    DI07-05 12/03/07 Removing Frozen Contamination 4-12, 5-14

    DI07-06 12/07/07 Infrared Deicing 4-19

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    Operations Bulletin Summary Record

    Operations Bulletin Summary Record

    Bulletin

    No.

    Date

    IssuedSubject

    Date

    Removed

    Chapter/Page

    Location

    ORIGINAL, 15 NOV 2003

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    Deicing/Anti-Icing Manual

    Listing of Effective Pages

    Page  Revision/Dated   Page  Revision/Dated

    5-11 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-12 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-13 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-14 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-15 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-16 . . . . . . . . . . . . . . REV. 2, 01 FEB 20065-17 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-18 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-19 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-20 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-21 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-22 . . . . . . . . . . . . . . Rev. 3, 01 NOV 2006

    5-23 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-24 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-25 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-26 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-27 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-28 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-29 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20065-30 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-1 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-2 . . . . . . . . . . . . . . . REV. 2, 01 FEB 20066-3 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-4 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 2006

    6-5 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-6 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-7 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-8 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-9 . . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-10 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-11 . . . . . . . . . . . . . . Rev. 3, 01 NOV 20066-12 . . . . . . . . . . . . . . Rev. 3, 01 NOV 2006

     APX -I-1 . . . . . . . . ORIGINAL, 15 NOV 2003 APX -I-2 . . . . . . . . ORIGINAL, 15 NOV 2003 APX II-1 . . . . . . . . ORIGINAL, 15 NOV 2003 APX II-2 . . . . . . . . ORIGINAL, 15 NOV 2003

     APX II-3 . . . . . . . . ORIGINAL, 15 NOV 2003 APX II-4 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX II-5 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX II-6 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX II-7 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX II-8 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX II-9 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX II-10 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-1. . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-2. . . . . . . . . . . REV. 1, 15 SEP 2004 APX III-3. . . . . . . . . . . REV. 1, 15 SEP 2004

     APX III-4 . . . . . . . . . . REV. 1, 15 SEP 2004 APX III-5 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-6 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-7 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-8 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-9 . . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-10 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-11 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-12 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-13 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX III-14 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-1 . . . . . . . . . . . REV. 2, 1 DEC 2005

     APX IV-2 . . . . . . . ORIGINAL, 15 NOV 2003 APX IV-3 . . . . . . . ORIGINAL, 15 NOV 2003 APX IV-4 . . . . . . . ORIGINAL, 15 NOV 2003 APX IV-5 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-6 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-7 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-8 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-9 . . . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-10. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-11. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-12. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-13. . . . . . . . . Rev. 3, 01 NOV 2006

     APX IV-14. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-15. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-16. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-17. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-18. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-19. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-20. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-21. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-22. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-23. . . . . . . . . Rev. 3, 01 NOV 2006 APX IV-24. . . . . . . . . Rev. 3, 01 NOV 2006

    REV. 3, 01 NOV 2006

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    Table of Contents

    Table of Contents

    Revision Highl ights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .HGH-1

    Record of Revisions Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ROR-1

    Operations Bulletin Summary Record . . . . . . . . . . . . . . . . . . . OBS-1

    List ing of Effective Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LEP-1

    Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TOC-1

    Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PRF-1

    Section 1 Policies and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PRF-4 A. Scope and Commitment 14 CFR 121.135(a)(1), 121.135(b)(1) . . . PRF-4

    B. General 14 CFR 119.43(b), 119.43(b)(1), 119.43(b)(2), 119.43(c),121.135(b)(1), 121.135(b)(3), 121.629(a)(b)(c). . . . . . . . . . . . . . . . PRF-4

    C. Management Plan 14 CFR 121.135(b)(2), 121.629(c)(1)(i),121.629(c)(1)(ii). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PRF-5

    D. Ground Crew, WOC Training Requirements . . . . . . . . . . . . . . . . . PRF-9

    E. Contractor Deicing/Anti-Icing 14 CFR 121.629(c)(2) . . . . . . . . . . . PRF-9

    F. Charter Flights and Supplemental Operations 14 CFR 121.123. . . PRF-9

    Definit ions/Acronyms/Glossary . . . . . . . . . . . . . . . . . . . . . . . . DEF-1

    Section 1 Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DEF-1

    Section 2 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DEF-2

    Section 3 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DEF-3

    Chapter 1 General Information

    Section 1 Winter Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

     A. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

    B. Duties and Responsibilities 14 CFR 121.629(c)(1)(iv) . . . . . . . . . . . . . 1-2

     A. Ground Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

    B. How To Build Safe Attitudes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

    C. Passenger Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

    D. Winter Watchouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

    E. Gate Lead-In Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

    F. Winterization Training 14 CFR 121.629(c)(2) . . . . . . . . . . . . . . . . . . . . 1-8

    REV. 3, 01 NOV 2006

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    Table of Contents

    Chapter 2 Safety and Precautions

    Section 1 Safety 14 CFR 121.135(a)(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

     A. Customer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

    B. Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1C. Personal Safety Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

    Section 2 Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

     A. Deicing/Anti-Icing Fluid Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

    Chapter 3 Fluids

    Section 1 Deicing and Anti-Icing Fluids 14 CFR 121.629(c)(2)(v) . . . . . . . . . 3-1

     A. General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

    B. Type I Fluids (Primarily Deicing Fluids) . . . . . . . . . . . . . . . . . . . . . . . . 3-2

    C. Type III Fluid (Deicing/Anti-icing Fluid). . . . . . . . . . . . . . . . . . . . . . . . . 3-2

    D. Type II and Type IV Fluids (Primarily Anti-icing Fluids) . . . . . . . . . . . . 3-2

    E. Testing Deicing Fluid Mixtures (Type I Fluid) . . . . . . . . . . . . . . . . . . . . 3-3

    F. Glycol/ Water Percentage Chart (Type 1- First Step of Two StepMethod- Heated Fluid only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

    G. Deicing Fluid Tester (Refractometer) Type . . . . . . . . . . . . . . . . . . . . . 3-6

    H. Testing Glycol Mixture in Deice Units. . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

    I. Testing Deicing/Anti-icing Fluid Bulk Deliveries . . . . . . . . . . . . . . . . . . 3-10

    J. Special Considerations for Deicing/Anti-icing Fluids . . . . . . . . . . . . . . 3-11

    Chapter 4 Procedures and Specifics

    Section 1 Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

     A. Icing Conditions 14 CFR 121.629(c)(1)(i) . . . . . . . . . . . . . . . . . . . . . . . 4-1

    B. Determination of Ground Icing Conditions14 CFR 121.629(c)(1)(i), 121.629(c)(1)(ii), 121.629(c)(1)(iii) . . . . . . . . 4-2

    C. Determination of Ground Icing Conditions at Delta/Delta ConnectionStations 14 CFR 121.629(c)(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

    Section 2 Deicing/Anti-Icing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

     A. General 14 CFR 121.135(a)(1), 121.629(c)(2)(i) . . . . . . . . . . . . . . . . . 4-3

    B. Spraying Deicing/Anti-icing Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

    C. Tower/Bucket Unit 14 CFR 121.135(a)(1) . . . . . . . . . . . . . . . . . . . . . . 4-6D. Deicing/Anti-Icing Preparation and Driving Sequences

    14 CFR 121.135(a)(1), 121.629(c)(2)(ii) . . . . . . . . . . . . . . . . . . . . . . . . 4-6

    E. Remote Deicing Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

    F. Communications to Flight Crew 14 CFR 121.629(c)(2)(iii) . . . . . . . . . 4-14

    G. Aircraft Inspections 14 CFR 121.135(b)(2), 121.629(c)(2)(ii),121.629(c)(2)(iv), 121.629(c)(2)(vii) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

    H. RON Aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

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    I. First flight of the day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

    J. Through or Turn-Around Aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

    K. Holdover Times 14 CFR 121.629(c)(2)(i), 121.629(c)(3),121.629(c)(3)(i), 121.629(c)(3)(iii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

    L. Hot Water Use at Tropical Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

    Section 3 Storage, Records, and Compliance . . . . . . . . . . . . . . . . . . . . . . . 4-19

     A. Fluid Storage and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

    B. Record Keeping Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

    C. Audits to Ensure Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

    D. Safety Policies and Procedures (Volume 4) . . . . . . . . . . . . . . . . . . . . 4-21

    Chapter 5 Training

    Section 1 Purpose of Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

    Section 2 Training Requirements 14 CFR 121.629(c)(2) . . . . . . . . . . . . . . . . 5-1 A. Steps to be Taken by Personnel Involved in Operations and Deicing of

    Chautauqua Airlines Aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

    B. Train The Trainer Requirements 14 CFR 121.629(c)(2). . . . . . . . . . . . 5-2

    C. Code Share Training Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

    D. Differences/Supplemental Training . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

    E. Differences/Supplemental Training For Continental Express . . . . . . . . 5-4

    Section 3 Initial Training - Deicing/Anti-Icing14 CFR 121.135(a)(1), 121.629(c)(2) . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

     A. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

    B. Deicing Fluids 14 CFR 121.629(c)(2)(v) . . . . . . . . . . . . . . . . . . . . . . . . 5-6

    C. Deicing/Anti-Icing Procedures14 CFR 121.135(a)(1), 121.629(c)(2)(i) . . . . . . . . . . . . . . . . . . . . . . . . 5-7

    D. Communication To The Flight Crew 14 CFR 121.629(c)(2)(iii) . . . . . 5-18

    E. Aircraft Inspections 14 CFR 121.135(b)(2), 121.629(c)(2)(ii),121.629(c)(2)(iv), 121.629(c)(2)(vii) . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

    F. RON Aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22

    G. First Flight of the Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

    H. Through or Turn-Around Aircraft . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

    I. Holdover Times 14 CFR 121.629(c)(2)(i), 121.629(c)(3),121.629(c)(3)(i), 121.629(c)(3)(iii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

    J. Hot Water Use at Tropical Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

    K. Storage, Records, and Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

    L. Deicing Quiz, Training Rosters, Training Records. . . . . . . . . . . . . . . . 5-27

    Section 4 Recurrent Training - Deicing/Anti-Icing. . . . . . . . . . . . . . . . . . . . . 5-28

     A. Instructor/ Station Trainer Requirements14 CFR 121.135(a)(1), 121.629(c)(2) . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

    B. Training Guidelines 14 CFR 121.135(a)(1). . . . . . . . . . . . . . . . . . . . . 5-29

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    C. Deicing Personnel Recurrent Requirements14 CFR 121.629(c)(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

    Chapter 6 Aircraft Specifics

    Section 1 General Information – Embraer 135/140/14514 CFR 121.629(c)(2)(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

     A. Fluid Certification: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

    B. Power Unit Capabilities and Requirements: . . . . . . . . . . . . . . . . . . . . . 6-1

    C. Communications Capabilities on the Ramp:. . . . . . . . . . . . . . . . . . . . . 6-1

    Section 2 Embraer 135/140/145 Specifics . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

     A. Critical and Caution/Sensitive Areas . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

    B. Deicing Sequence for One Truck-Embraer 135/140/145 . . . . . . . . . . . 6-3

    C. Deicing Sequence for Two Trucks-Embraer 135/140/145 . . . . . . . . . . 6-4

    D. Type II/IV Fluid Application - Embraer 135/140/145. . . . . . . . . . . . . . . 6-5Section 3 General Information – Canadair CRJ200

    14 CFR 121.629(c)(2)(ii) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

     A. Fluid Certification: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

    B. Power Unit Capabilities and Requirements: . . . . . . . . . . . . . . . . . . . . . 6-7

    C. Communications Capabilities on the Ramp:. . . . . . . . . . . . . . . . . . . . . 6-7

    Section 4 Canadair CRJ200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

     A. Critical and Caution/Sensitive Areas . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

    B. Deicing Sequence for One Truck - Canadair CRJ200 . . . . . . . . . . . . . 6-9

    C. Deicing Sequence for Two Trucks - Canadair CRJ200 . . . . . . . . . . . 6-10

    D. Type II/IV Fluid Application - Canadair CRJ200 . . . . . . . . . . . . . . . . . 6-11

     Appendix I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX -I-1

     A. Temperature Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX -I-1

    B. Wind Chill Chart Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . .APX -I-2

     Appendix II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX II-1

     A. Type I Deicing Fluid – Technical Information . . . . . . . . . . . . . . . . APX II-1

    B. Type II Deicing/Anti-Icing Fluid – Technical Information. . . . . . . . APX II-2

    C. Type III Deicing/Anti-Icing Fluid – Technical Information . . . . . . . APX II-4

    D. Type IV Deicing/Anti-Icing Fluid – Technical Information . . . . . . . APX II-5

    E. Table 6 List of Qualified(1) Deicing/Anti-Icing Fluids-Winter 2006- 2007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX II-7

     Appendix III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX III-1

     A. Chautauqua Airlines Deicing Training Record . . . . . . . . . . . . . . APX III-1

    B. Attendance/completion form for Chautauqua Airlines DeicingTraining for: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX III-2

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    C. American Connection Sabre Electronic Training Record . . . . . . APX III-3

    D. American Connection Training Input Roster. . . . . . . . . . . . . . . . APX III-4

    E. Continental Vendor Winter Operations Training Roster (TrainThe Trainer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX III-5

    F. ASA Delta Connection Record of Training . . . . . . . . . . . . . . . . . APX III-6

    G. Delta Air Lines Electronic Record - LMS (Example). . . . . . . . . . APX III-7

    H. United Airlines Electronic Training Roster (Example). . . . . . . . . APX III-7

    I. United Airlines Paper Training Roster (Example). . . . . . . . . . . . . APX III-8

    J. US Airways Express Deicing Training Record . . . . . . . . . . . . . . APX III-9

    K. Deicing Quiz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX III-10

    L. Initial Deicing Quiz Answer Key . . . . . . . . . . . . . . . . . . . . . . . . APX III-14

     Appendix IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .APX IV-1

     A. Chautauqua Airlines Ground Deicing Record. . . . . . . . . . . . . . . APX IV-1B. Chautauqua Glycol Acceptance Record. . . . . . . . . . . . . . . . . . . APX IV-2

    C. American Eagle Fluid Application Log . . . . . . . . . . . . . . . . . . . . APX IV-3

    D. American Eagle Deicer/Anti-icer Refill Log Form . . . . . . . . . . . . APX IV-4

    E. Continental Airlines Aircraft DE-ICE / ANTI-ICE RECORD . . . APX IV-5

    F. Continental Airlines Glycol Solution Test Record (Type I / TypeIII)APX IV-6

    G. Continental Airlines Type II / IV De-icing Fluid Test Record. . . . APX IV-7

    H. Delta Post Deicing/Anti-Icing Report . . . . . . . . . . . . . . . . . . . . . APX IV-8

    I. Comair Deicing/Anti-Icing Data Record . . . . . . . . . . . . . . . . . . . . APX IV-9

    J. Delta/Delta Connection Type I Glycol Freeze Point/Refractive

    Index Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX IV-10K. Delta/Delta Connection Glycol Fluid Tester-Monthly Test

    Report Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX IV-11

    L. Additional Comair Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX IV-12

    M. Additional Comair Form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX IV-13

    N. Delta/Delta Connection Deicer’s Communication Card . . . . . . APX IV-14

    O. United Airlines Aircraft Deicing/Anti-icing Record(Example With Guide) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . APX IV-15

    P. United Airlines Aircraft Anti-icing Truck Type II/IV FluidCheck (Example With Guide). . . . . . . . . . . . . . . . . . . . . . . . . . APX IV-16

    Q. United Airlines Deicer’s Communication (UA Pocket Guide) . . APX IV-17R. US Airways Express Deicing Record . . . . . . . . . . . . . . . . . . . . APX IV-18

    S. Servisair/Globe Ground Deicing/Anti-icing Report . . . . . . . . . . APX IV-19

    T. Servisair/Globe Ground Daily Refractometer Readings Log. . . APX IV-20

    U. Air Canada Winter Operations De-Icing Record- Part 1. . . . . . APX IV-21

    V. Air Canada Monthly Refractometer Test Record- Part 1 . . . . . APX IV-22

    W. Air Canada Monthly Refractometer Test Record- Part 2 . . . . . APX IV-23

    X. Aeromag De-icing Confirmation Slip. . . . . . . . . . . . . . . . . . . . . APX IV-24

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    DI07-04Bulletin #-

    Effective Date-

    To-

    From-

    Subject-

    December 01, 2007

     All Deicing/Anti-Icing -Manual Holders

    Jerome Balsano, Vice President of Customer Service

    Recording-  This bulletin Supersedes bulletin DI07-03. Please Remove bulletin DI07-03 and

    record its removal in the OPERATIONS BULLETIN SUMMARY RECORD, Page

    OBS-1. This Bulletin remains in effect until instructed to remove it in a future revi-

    sion. Be sure to record DI07-04 on the OBS-1.

    Deicing/Anti-Icing ManualVolume 10

      BULLETIN- DI07-04  BULLETIN DI07-04

    Programs for Chautauqua Airlines Operating as Continental Express Update of Preface And Clarification of Accepted Deicing/Anti-Icing

     BULLETIN- DI07-04

    Placement- This bulletin is in Two Parts. This is Part One. Insert this part before Page PRF-1.

    Background- This bulletin updates and reformats the information found on Pages PRF-1 andPRF-2 and also adds the changes that follow. The name of the American Eagle

    Deice Manual has been changed to American Eagle Ground Deicing/Anti-icing

    Program (GDAP). This bulletin adds that change to the manual.

    Continental Express stations handled by ExpressJet are now utilizing the

    ExpressJet Winter Operations Program for training and deicing/anti-icing in place

    of the Continental Ground De-icing/Anti-Icing Manual and training. This bulletin

    adds clarification to training and manual requirements for those Continental

    Express stations handled by ExpressJet. This bulletin also updates the information

    on differences/supplemental training for Continental Express.

    Instructions- Part One of this bulletin revises the information found on Page PRF-1 and PRF-2,

    Items 1 through 5 and supersedes Bulletin DI07-03.

    OVER

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    Deicing/Anti-Icing ManualVolume 10

      BULLETIN- DI07-04

    Preface14 CFR 121.133(a), 121.135(b)(1)

    The Chautauqua Airlines Deicing/Anti-Icing Program is designed to standardize deic-

    ing procedures throughout the Chautauqua route structure. Safety is increased

    through the creation of a single manual for operator compliance. Policies and proce-

    dures are mirrored in the American/American Eagle, Continental/Continental Express,

    Delta/Delta Connection, United/United Express, US Airways/US Airways Express,

    related manuals. These procedures and training program are structured for standard-

    ization and compliance with both the letter and intent of the “rule”. The following sec-

    tions providing a complete description of these procedures and training.

    The Vice President of Customer Service or his designee is responsible for the over-

    sight of the Deicing/Anti-Icing Program and has the authority to approve changes to theprogram and review other carriers programs for acceptance. Comments and recom-

    mendations concerning the program should be forwarded to Jerry Balsano, Vice Pres-

    ident of Customer Service, at (317) 484-6006.

    Accepted Deicing/Anti-Icing Programs

     At cities that handle Chautauqua Airlines' aircraft and are staffed by American/Ameri-

    can Eagle, Continental/Continental Express, Delta/Delta Connection, United Airlines/

    United Express, and US Airways/US Airways Express it is acceptable to use those

    code share airline's manuals, training and qualification requirements, and forms (train-

    ing forms and log sheets). The required training and the manuals that are required to

    be at the station and used for reference for deicing/anti-icing are outlined below by spe-

    cific code share.

    Code Share Airline Operation Training Requirements Required Manual at Station

    American Connection • American/American Eagle  • Differences/Online Lesson

    American Eagle - GDAP

    Continental Express

      • Utilizing CO GDAM

      • Continental/Continental Express  • Chautauqua Supplemental Training

    Chautauqua Airlines

    Deicing/Anti-Icing Manual

    Continental Express

      • Utilizing ExpressJet WO

      • Chautauqua AirlinesInitial and Recurrent Training

    Chautauqua Airlines

    Deicing/Anti-Icing Manual

    Continental Express At ATL

      • Utilizing DL Training

      • Delta/Delta Connection  • CO Supervisor Trained on

    Chautauqua Supplemental Training

    Chautauqua Airlines

    Deicing/Anti-Icing Manual

    Delta Connection • Delta/Delta Connection Chautauqua Airlines

    Deicing/Anti-Icing Manual

    United Express • United/United Express Chautauqua Airlines

    Deicing/Anti-Icing Manual

    US Airways Express • US Airways/US Airways Express US Airways ExpressGround Deicing Manual OR

    US Airways Winterization Manual WithExpress Differences Section

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    Preface14 CFR 121.133(a), 121.135(b)(1)

    The Chautauqua Airlines Deicing/Anti-Icing Program is designed to standardize deic-

    ing procedures throughout the Chautauqua route structure. Safety is increasedthrough the creation of a single manual for operator compliance. Policies and proce-dures are mirrored in the American/American Eagle, Continential/Continental Express,Delta/Delta Connection, United/United Express,US Airways/US AirwaysExpress,related manuals. These procedures and training program are structured forstandardization and compliance with both the letter and intent of the “rule”. The follow-ing sections providing a complete description of these procedures and training.

    The Vice President of Customer Service or his designee is responsible for the over-sight of the Deicing/Anti-Icing Program and has the authority to approve changes tothe program and review other carriers programs for acceptance. Comments and rec-ommendations concerning the program should be forwarded to Jerry Balsano, Vice

    President of Customer Service, at (317) 484-6006 or dialnet 484-6006. Accepted Deicing/Ant i-Icing Programs

     At cities that handle Chautauqua Airlines' aircraft and are staffed by American/Ameri-can Eagle, Continental/Continental Express, Delta/Delta Connection, United Airlines/United Express, and US Airways/US Airways Express it is acceptable to use thosecode share airline's manuals, training and qualification requirements, and forms (train-ing forms and log sheets). The manuals that are required to be at the station and usedfor reference for deicing/anti-icing are listed below.

    1. American Connection Operations

    The American Eagle Deice Manual may be used in lieu of the Chautauqua Airlines -

    Deicing/Anti-icing Manual for American Connection operations, for all Chautauqua Air-lines' aircraft types. The Chautauqua Airlines manual will not be required for theseoperations.

    2. Continental Airlines Operations

    The Continental Ground De-icing/Anti-Icing Manual is accepted for use on Chautau-qua Airlines' aircraft. The Chautauqua Airlines - Deicing/Anti-icing Manual will be usedfor Continental/Continental Express operations, for all Chautauqua Airlines' aircrafttypes.

    3. Delta Connection Operations

    The Delta/Delta Connection - De-icing/Anti-Icing Training Program is accepted for useon Chautauqua Airlines' aircraft. The Chautauqua Airlines - Deicing/Anti-icing Manualwill be used for Delta Connection operations, for all Chautauqua Airlines' aircraft types.

    4. United Express Operations

    The United Ground Deicing/Anti-Icing Program (GDAP) and the Chautauqua Airlines -Deicing/Anti-icing Manual will be used for United Express operations, for all Chautau-qua Airlines' aircraft types.

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    5. US Airways Express Operations

    The US Airways Express - Ground Deicing Manual may be used in lieu of the Chau-

    tauqua Airlines- Deicing/Anti-icing Manual for US Airways Express operations, for allChautauqua Airlines' aircraft types. The Chautauqua Airlines manual will not berequired for these operations.

    Canadian Operations

    For Chautauqua Airlines Canadian operations, the standards set forth from TransportCanada, and training and qualification requirements outlined by Servisair/GlobeGround and Air Canada, may be used in conjunction with this manual.

    6. Servisair/Globe Ground

    • Training by Servisair/Globe Ground is provided as appropriate to the job functionwithin any job aspect of the Servisair/Globe Ground Icing Operations Program.

    a. The objectives and the duration of the training is found in the sections of theServisair/Globe Ground Icing Operations Program.

    b. Since those training records vary as does the qualification for each Servisair/Globe Ground employee they are not contained within the Chautauqua Airlines’Deicing/Anti-Icing Program.

    c. The training files of each Servisair/Globe Ground employee contain the resultsand a record of the initial and most recent annual training and examinationscores as a minimum requirement.

    d. These results and records must be available upon request by any Chautauqua Airlines or FAA Representative.

    Note: See Appendix IV for Servisair/Globe Ground Deicing/Anti-icingReport and Servisair/Globe Ground Daily Refractometer ReadingsLog.

    7. Air Canada

    • Training by Air Canada is provided as appropriate to the job function within any jobaspect of the Air Canada Publication 75 De-icing /Anti-icing program.

    a. The objectives and the duration of the training is found in the sections of the Air

    Canada Publication 75 De-icing/Anti-icing program.b. Since those training records vary as does the qualification for each Air Canada

    Employee they are not contained within the Chautauqua Airlines Deicing/Anti-icing manual.

    c. The training files of each Air Canada employee must contain the results and arecord of the initial and most recent annual training and examinations scores asa minimum requirement.

    d. These results and records must be available upon request by any Chautauqua Airlines or FAA Representative.

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    Note:See Appendix IV for Air Canada's De-icing/Anti-icing Report andMonthly Refractometer Readings log.

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    Section 1 Po lic ies and Procedures

     A. Scope and Commitment 14 CFR 121.135(a)(1), 121.135(b)(1)

    This deicing/anti-icing manual covers the approved procedures and policies for deic-ing/anti-icing aircraft in accordance with FAR 121.629 for Chautauqua Airlines. Allground personnel involved with deicing must comply with the policies and proceduresset forth in this manual.This manual addresses the general information, the safety pro-cedures and policies, and the operational procedures for deicing/anti-icing and releas-ing Chautauqua Airlines aircraft during ground icing conditions.

    The aircraft specifics, as well as diagrams and caution areas are found in Chapter 6 ofthis manual.

    Note: In circumstances where a ground deicing/anti-icing event is notdeclared, and there is ice contamination on some or all of theaircraft surfaces, deicing/anti-icing efforts can be localized to

    facilitate achieving the “ clean aircraft concept” . A deicing/anti-icing event is declared only when there is continuing precipitationfalling and adhering to aircraft sur faces.

    B. General 14 CFR 119.43(b), 119.43(b)(1), 119.43(b)(2), 119.43(c),

    121.135(b)(1), 121.135(b)(3), 121.629(a)(b)(c)

    1. Chautauqua Airlines complies with FAR 121.629 (a) which states that: No personmay dispatch or release an aircraft, continue to operate an aircraft enroute, or landan aircraft when in the opinion of the pilot in command or aircraft dispatcher(domestic and flag operations only), icing conditions are expected or met that might

    adversely affect the safety of the flight.

    2. Chautauqua Airlines complies with FAR 121.629 (c) which states that no personmay dispatch, release, or take off an aircraft any time conditions are such that frost,ice, or snow may reasonably be expected to adhere to the aircraft, unlessChautauqua Airlines has an approved ground deicing/anti-icing program in itsoperations specifications and unless the dispatch, release, and takeoff comply withthat program.

    3. Chautauqua Airlines complies with FAR 121.629 (b), which states that no personmay take off an aircraft when frost, ice, or snow is adhering to the wings, controlsurfaces, engine inlets, or other critical surfaces of the aircraft or when the takeoffwould not be in compliance with FAR 121.629 (c).

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    Note:Compl iance of FAR 121.629 and AC 120-60 is achieved by followingthe policies and procedures in the Chautauqua Airlines ApprovedGround Deicing/Anti-Icing Program (Ops Specs A023). Complianceof these Federal Air Regulations is mandatory for Chautauqua

     Airl ines employees and companies under contract for Chautauqua Airl ines. (Contractors must use either the Chautauqua Air linesDeicing/Anti-Icing Program or a program recognized and acceptedby Chautauqua Airl ines and the CHDO.)

    4. Compliance of FAR 121.629(a), FAR 121.629(b), and FAR 121.629(c) is mandatoryduring Chautauqua Airlines supplemental operations (i.e.; charters).

    5. This manual along with the General Operations Manual (GOM) and the PilotOperating Handbook (POH) constitutes the deicing/anti-icing program.

    6. Chautauqua Airlines is authorized to use the following approved procedures, as

    applicable, to determine operations during ground icing conditions as describedbelow.

    a. Approved ground deicing/anti-icing program as defined in the Operations Spec-ifications paragraph A023.

    7. At US Airways/US Airways Express and American/American Eagle locations wherethere is no Chautauqua staff, the code share’s Deicing/Anti-Icing Manual, theChautauqua Deicing/Anti-Icing Manual, the General Operations Manual, and thePilot Operating Handbook constitutes the deicing/anti-icing program as long as thedifferences have been previously accepted by the FAA.

    C. Management Plan 14 CFR 121.135(b)(2), 121.629(c)(1)(i),

    121.629(c)(1)(ii)

    1. Flight Operations

    a. Determination of deicing/anti-icing conditions:

    The Winter Operations Coordinator (WOC) (a trained individual designated ateach station) will make the determination as to the existence of icing conditions.This will normally be the Station Manager, Manager on Duty, Supervisor onDuty, or Lead Agent on duty. At any offline station (a station not served byChautauqua Airlines), the pilot in command will determine if icing conditionsexist. The criteria upon which to base the decision will be outside air temperatureand precipitation conditions.

    b. Coordination with ATC and Airport Managers:

    The Winter Operations Coordinator will notify the local controlling ATC facility,the airport manager, as necessary, and the Supervisor, Flight Control to advisethat deicing/anti-icing procedures are in effect.

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    c. Entering into agreements with ATC and Airport Managers:14 CFR 121.629 (c)(1)(iii)

    The Director of Flight Operations, or his/her designee, is authorized to enter intoagreements with ATC on communication and coordination procedures used

    during deicing/anti-icing conditions. The Station Manager is authorized to enterinto agreements with Airport Managers, regarding facilities and locations fordeicing/anti-icing and pre-takeoff inspections.

    d. Continental/Continental Express

    1) Winter Operations Management Plan

    Each cold weather station will develop "in writing" a specific station winteroperationsplan. The purpose of the Plan is to ensure that all persons whohave duties,responsibilities, and functions during de-icing/anti-icingoperations perform them in accordance with this document and that adequateManagement oversight is maintained. Cold weather operations will be in

    effect for all cold weather stations from September 15 through April 15.These

     dates are only guidelines and may vary depending on actual station location.Cold weather planning and preparation must be completed prior to actual season beginning.

    a) The Winter Operations Management Plan must be posted in the opera-tions areaand input into CODACOM so that it can be retrieved using theJXSSWO XXX (CityCode) WIN entry.

    b) In CODACOM, access JXSSOP WINTER for directions on inputting theWinterOperations Shell and for important winter-planning phone contacts.

    2) The plan must include items A thru J and in specified order as shown below:

    a) Station code.b) Identification of a “Winter Operations Coordinator(s)”.

    c) Who to contact when de-icing becomes required.

    d) Where normal and emergency glycol supplies are obtained (include fluidtype and fluid name).

    e) Alternate provisions for de-icing aircraft if normal de-icing equipmentbecomes unavailable.

    f) Where airplanes will be de-iced/anti-iced.

    g) If applicable, departure slot flow control procedures to be used in conjunc-

    tion with local Air Traffic Control.h) The communication process for notifying flight deck crewmembers of de-

    icing/anti-icing times.

    i) Identify local winter operations season. Station preparations must becompleted prior to the start of the season.

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     j) The review and acceptance of the Plan will be indicated by the presenceof the Winter Operations Manager’s name and date of acceptance (mm/dd/yy) on line J. Accepted plan will be returned to the station for posting.

    e. Delta/Delta Connection Stations

    1) The Local Station De/Anti-Icing Plan

    Each Delta station that conducts de/anti-icing due to inclement weather isrequired to have a Local Station De/Anti-icing Plan. The purpose of the Planis to ensure that all persons who have duties, responsibilities, and functionsduring de/anti-icing operations perform them in accordance with thisdocument, and that adequate management oversight of the Plan ismaintained. The Plan must be kept in a binder in a readily accessiblelocation.

    There are some stations that do not need a Local Station De-icing Plan due

    to geographical location, meteorological history, and operational experience.These stations are listed below.

    Stations that do not perform any de-icing are: ATH, AUA, BCN, BDA, BOG,BOM, CCS, CUN, GCM, GDL, CRU, GUA, HNL, LAX, LIM, LIR, MAD, MEX,MJB, NAS, NCE, OGG, ONT, PTY, SAL, SAN, SCL, SJO, SJU, SNA, STT,SXM.

    Stations that de-ice cold soaked aircraft are: DAB, FLL, MCO, MIA, MLB,MSY, OAK, PBI, PHX, RSW, SFO, SRQ, TPA, and VPS. These stations arerequired to update their (J) GXRICE template a minimum of once a seasonwhich must be accomplished at the beginning of Delta's de-icing season,September 1. These stations are exempted from performing monthly

    updates, but must update the template as the information within changes.The Plan must include:

    • A title, De-icing Plan for _____ _____, where the station name is placed inthe first blank and the year in the second.

    • A statement naming the individual who is responsible for the developmentand revision of the plan.

    • A list of all trained and/or qualified ground de/anti-icing personnel for thislocal station.

    • Completion and updates to the computer based de/anti-icing template, theGXRICE or JGXRICE file, including a paper copy of the latest updatewhich must be filed with the rest of the Plan.

    There is a GXRICE or a JGXRICE file in GRS (Deltamatic) for each station:• The file includes the type of glycol available.

    • The file includes the number of trucks in service.

    • The file details equipment status and information regarding the number ofaircraft that can be de-iced per hour. (This helps flight dispatchers makeoperational decisions during icing events.)

    • The statement detailing how Air Traffic Control (ATC) will be notifiedwhenever the Local Station De/Anti-icing Plan is in effect.

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    D. Ground Crew, WOC Training Requirements

    1. After November 2, 1992, no person may perform deicing/anti-icing or act as WinterOperations Coordinator without receiving initial or recurrent training and testing.

    2. All ground crews involved in deicing/anti-icing or serving as the Winter OperationsCoordinator will receive the training contained in this manual to comply with FAR121.629

    E. Contractor Deicing/Anti-Icing 14 CFR 121.629(c)(2)

     All contractors are required to meet the same standards of performance as demandedby Chautauqua Airlines. The contractor will maintain training records, as well as allother required record keeping/ tracking forms, which will be available for inspection byChautauqua Airlines personnel and/or the F.A.A.

     A list of contractors who have completed the required deicing/anti-icing training will be

    maintained by the Station Manager at that airport.

    F. Charter Flights and Supplemental Operations 14 CFR 121.123

    Chautauqua Airlines Dispatch will verify in advance of the supplemental operation thatcompetent personnel and adequate facilities and equipment are available should deic-ing be anticipated. The verification by Chautauqua Airlines’ Dispatch is recorded on theCharter Advisory.

    If deicing is required the Pilot in Command will coordinate with the local vendor andensure he is confident that the contractor can adequately deice the aircraft. The Pilotin Command must ensure that the aircraft is properly and adequately deiced.

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    Definitions/Acronyms/Glossary

    Section 1 Definit ions

    Caution/Sensitive Areas

    The following are generally considered to be caution/sensitive areas:

    • Pitot heads, static ports, outflow valves, ram-air intakes for engine control and flightinstruments

    • Instrument sensor pickup points, fuel vents, nose wheel steering actuators, brakes,and engine or APU inlets

    • Certain composite panels and surfaces

    • Areas where accumulation of fluid may occur 

    Clean Aircraft Concept

     An aircraft cannot be releassed for takeoff, unless all critical flight survaces (wings, andcontrol surfaces) are free from ice, snow, frost and other frozen precipitation.

    Event

     A period in which precipitation is adhering to the aircraft and deicing is required.

    Thumbs-up

    The “Thumbs-up” is the indication that the aircraft:• Has been properly deiced

    • Has received a tactile check

    • Has been properly anti-iced (if applicable)

    • and is clean and ready for departure

    • And is clean and ready for departure

    Wave-off 

    The “Wave-off” is the signal that it is clear for the aircraft to begin taxi.

    WOCWinter Operations Coordinator.

    Miscellaneous Definitions

    • For fluid type definitions, see Chapter 3.

    • For icing condition definitions, see Chapter 4.

    • For aircraft inspection definitions, see Chapter 4.

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    Section 2 Acronyms

    Deicing Acronyms

    Acronym Definition Source

    C Celsius SAE ARP

    F Fahrenheit SAE ARP

    FP Freezing Point SAE ARP

    FPD Freeze Point Depressant SAE ARP

    H Hours SAE ARP

    ICAO International Civil Aviation Organization SAE ARP

    Min Minutes SAE ARP

    OAT Outside Air Temperature SAE ARP

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    Deicing Glossary

    Term Definition Source

    Active Frost Active frost is a condition when frost is forming.

    Active frost occurs when aircraft surface

    temperature is: at or below 0C (32F) or at or

     below dew point.

    SAE ARP

    Anti-icing Anti-icing is a procedure, which provides protection

    against the formation of frost or ice and

    accumulation of snow or slush on clean surfaces of

    the aircraft for a limited period of time (holdover

    time).

    SAE ARP

    Anti-icing fluids Anti-icing fluids are:

    a. SAE Type I Fluid

     b. Mixtures of water and SAE Type I Fluid

    c. Concentrates or mixtures of SAE Type II

    Fluid and water

    d. Concentrates or mixtures of SAE Type III

    Fluid and water

    e. Concentrates or mixtures of SAE Type IV

    Fluid and water

    SAE ARP

    Buffer/Freezing Points The difference between OAT and the freezing point

    of the fluid.

    SAE ARP

    Checks Examination of an item against a relevant standard by a trained and qualified person.

    SAE ARP

    Clear Ice A coating of ice, generally clear and smooth, but

    with some air pockets. It is formed on exposed

    objects at temperatures below or slightly above

    freezing temperature by the freezing of super cooled

    drizzle, droplets, or raindrops.

    SAE ARP

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    Cold Soaked Wing/Cold

    Soaked Effect

    The wings of aircraft are said to be cold “soaked”

    when they contain very cold fuel after flight at highaltitude or after refueling with very cold fuel.Whenever precipitation falls on a cold-soaked

    aircraft while on the ground, clear icing may occur.Even in ambient temperatures between –2°C and

    15°C, ice or frost can form in the presence of visiblemoisture or high humidity if the aircraft structure

    remains at 0°C or below. The following factorscontribute to cold soaking: temperature and quantity

    of fuel in fuel cells, type and location of fuel cells,

    length of time at high altitude, temperature ofrefueled fuel, and time since refueling.

    SAE, FAA

    Cold Weather Preflight

    Inspection

    Visual inspection of the aircraft with emphasis on

    critical surfaces as defined for the specific aircrafttype. The inspection must be done whenever the

    ground deicing/anti-ice program has beenimplemented, but may be completed at thediscretion of the flightcrew. This inspection must

    incorporate contamination recognition techniques.The purpose of the cold weather preflight inspection

    is to detect the presence of frozen contaminatesadhering to the aircraft and to serve as the basis for

    deciding whether or not to deice/anti-ice the aircraft.Critical Surfaces A surface of an aeroplane, which shall be

    completely free of ice, snow, slush, or frost beforetakeoff. Critical surfaces shall be determined by the

    aeroplane manufacturer.

    SAE ARP

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    Deicing A procedure by which frost, ice, slush, or snow isremoved from the aircraft in order to provide clean

    surfaces.

    SAE ARP

    Deicing Fluids Deicing Fluids are:

    a. Heated water

     b. SAE Type I

    c. Heated Concentrates or Mixtures of water

    and SAE Type I fluid

    d. Heated Concentrates or Mixtures of water

    and SAE Type II fluid

    e. Heated Concentrates or Mixtures of water

    and SAE Type III fluid

    f. Heated Concentrates or Mixtures of water

    and SAE Type IV fluid

    SAE ARP

    Deicing/anti-icing A combination of the two procedures of deicing and

    anti-icing. It can be performed in one or two steps.

    SAE ARP

    One step deicing/anti-

    icing

    One-step deicing/anti-icing is performed using

    heated deicing/anti-icing fluids. The correct fluid

    concentration is chosen with regard to desired

    holdover time, dictated by OAT and weather

    conditions.

    SAE ARP

    Two step deicing/anti-

    icing

    Consists of two distinct steps. The first step,

    deicing, is followed by the second step, anti-icing,

    as a separate process. Anti-icing fluid is applied to

     protect the relevant surfaces thus providing

    maximum possible anti-icing capability.

    SAE ARP

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    Freezing Drizzle Fairly uniform precipitation composed exclusively

    of fine drops (diameter less than 0.5 mm) very closetogether which freezes upon impact with the ground

    or other exposed objects.

    SAE ARP

    Freezing Fog A suspension of numerous minute water droplets

    which freezes upon impact with ground or other

    exposed objects, generally reducing the horizontal

    visibility at the earth’s surface to less than 1km (5/8

    mile).

    SAE ARP

    Frost Ice crystals that form from ice saturated air at

    temperatures below 0C (32F) by direct

    sublimation on the ground or other exposed objects.

    SAE ARP

    Hail Precipitation in the form of small balls or pieces of

    ice with a diameter ranging from 5 to >50 mm (.2 to>2.0in) falling either separately or agglomerated.

    SAE ARP

    High Humidity An atmospheric condition where the relative

    humidity is close to saturation.

    SAE ARP

    Holdover Time Holdover time is the estimated time anti-icing fluid

    will prevent the formation of frost or ice and the

    accumulation of snow or slush on the protected

    surfaces of an aircraft. Holdover time begins when

    the final application of deicing/anti-icing fluid

    commences, and it expires when the deicing/anti-

    icing fluid applied to the aircraft loses it

    effectiveness.

    SAE, FAA

    Hoarfrost A deposit of interlocking ice crystals formed bydirect sublimation on objects. Thin hoarfrost is a

    uniform white deposit of fine crystalline texture,

    which usually occurs on exposed surfaces on a cold

    and cloudless night, and which is thin enough to

    distinguish surface features underneath, such as

     paint lines, markings, or lettering.

    SAE ARP

    Ice Crystals A fall of unbranched ice crystals (snow crystals and

     branched) in the form of needles, columns, or plates.

    SAE ARP

    Ice Pellets Precipitation of transparent (grains of ice) or

    translucent (small hail) pellets of ice, which are

    spherical or irregular and which have a diameter of

    5mm (0.2 in) or less. The pellets of ice usually

     bounce when hitting hard ground.

    SAE ARP

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    Light Freezing Rain Precipitation of liquid water particles which freeze

    upon impact with exposed objects, either in the form

    of drops, which, in contrast to drizzle, are widely

    separated. Measured intensity of liquid water

     particles are up to2.5mm or 25 grams/dm/hour (0.10

    in/h) with maximum of 0.25 mm (0.01²in) in 6

    minutes.

    SAE ARP

     Newtonian Fluids Industry Standard, SAE 4737 fluids whose

    viscosities are shear independent and time

    independent. The shear rate of a Newtonian fluid is

    directly proportional to the shear stress. The fluid

    will begin to move immediately upon application of

    a stress; it has no yield stress to overcome before

    flow begins.

    SAE ARP

     Non-Newtonian Fluids Industry Standard, SAE 4737 fluids whose

    viscosities are shear and time dependent and whose

    shear rate is not directly proportional to its shear

    stress. The fluid will not begin to move

    immediately upon application of a stress, it has a

    yield stress to overcome before flow begins.

    SAE ARP

    Outside the Aircraft

    Check (OTAC)

    A check that must be accomplished from outside the

    aircraft. Section 121.629 (d) requires an OTAC of a

    certificate holder who operates in ground icing

    conditions without an approved Part 121 ground

    deicing/anti-icing program. For those operators

    without an approved program, any time frost, ice, orsnow may reasonably be expected to adhere to the

    aircraft, an OTAC must be performed to ensure that

    the wings, control surfaces, and other critical

    surfaces are free of contamination. An OTAC must

    occur within 5 minutes prior to beginning the

    takeoff.

    FAA AC 120-

    60B

    Preflight Check This procedure is performed prior to departure. It is

    conducted to note any adhering aircraft surface

    contamination and direct any required deicing/anti-

    icing operations. This check is normally conducted

     by flightcrew during preflight check.

    SAE ARP

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    Glossary (Cont)

    Post Deicing/Anti-icing

    Check 

    Deicing/anti-icing procedures include a check to

    ensure all critical surfaces are free of adheringcontamination performed by qualified ground

     personnel after the deicing/anti-icing fluid

    application has been completed. This check is an

    integral part of the aircraft deicing/anti-icing

     procedure. No aircraft shall takeoff after a

    deicing/anti-icing operation unless the aircraft has

    received a final check by a responsible authorized

     person.

    SAE ARP

    Pre-takeoff Check A check of the representative or critical surfaces for

    adhering contamination performed by the flight

    crew prior to takeoff and within the holdover time.

    This is a check normally made by observingrepresentative surfaces from the flight deck, cabin,

    or outside the aircraft, depending on the type of

    aircraft and the operator’s FAA-approved program.

    SAE, FAA AC

    120-60B

    Pre-takeoff

    Contamination Check

    A check of the critical surfaces for adhering

    contamination. This check is accomplished after the

    holdover time has been exceeded and must be

    completed within 5 minutes prior to beginning

    takeoff. The check must be accomplished from

    outside the aircraft, unless the certificate holder’s

     program specifies otherwise (e.g. flight crew check

    from cabin). Certificate holder approved alternate

     procedures consisting of procedures, techniques, orequipment (such as wing icing sensors) may also be

    used to establish that the critical surfaces are free of

    adhering contamination.

    SAE ARP

    Rain Precipitation of liquid water particles, either in the

    form of drops of more than 0.5 mm in diameter or

    smaller drops which, in contrast to drizzle, are

    widely separated.

    SAE ARP

    Rain or High Humidity

    (on Cold Soaked Wing)

    Water forming ice or frost on the wing surface,

    when the temperature of the aircraft wing surface is

    at or below 0°C (32°F)

    SAE ARP

    Representative Surfaces Aircraft surfaces which the flight crew can readily

    observe to determine whether or not ice, frost, orsnow is accumulating or forming on that surface.

    SAE ARP

    Rime A deposit of ice, produced by freezing of super

    cooled fog or cloud droplets on objects at

    temperatures below or slightly above freezing. It is

    composed of grains separated by air, sometimes

    adorned with crystalline branches.

    SAE ARP

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    Glossary (Cont)

    Shear Force Shear force is a force applied laterally on an anti-icing fluid. When applied to a Type II, Type III, or

    Type IV fluid the shear force will reduce the

    viscosity of the fluid; when the shear force is no

    longer applied, the anti-icing fluid should recover its

    viscosity. Shear forces are applied whenever the

    fluid is pumped, forced through an orifice (nozzle)

    or when subjected to airflow. If excessive shear

    force is applied, the thickener system could be

     permanently degraded and the anti-icing fluid

    viscosity may not recover and fluid performance can

     be affected.

    SAE ARP

    Slush Snow or ice that has been reduced to a soft waterymixture by rain, warm temperature and/or chemical

    treatment.

    SAE ARP

    Snow Precipitation of ice crystals, most of which are

     branched, star-shaped, or mixed with unbranched

    crystals. At temperatures higher than –5C (23F), the

    crystals are generally agglomerated into snowflakes.

    SAE ARP

    Supercooled Large

    Droplets

    Large droplets of extremely cold but not frozen,

    water that is up to 10 to 100 times larger than

    typical rain droplets. These SLD can pose

    significant hazards to aircraft, leading to severe in-

    flight icing during SLD conditions. Ice protection

    systems, such as heated wings, propellers,windshields, and pneumatic boots do not always

     protect an aircraft from SLD conditions since they

    can impact aircraft behind these surfaces.

     NASA SLD

    video

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    5. Extremely severe frozen precipitation may create conditions such that an aircraftcannot be made safe for flight regardless of deicing efforts. If it appears a conditionis developing, the Captain is to be advised.

    6. Chautauqua Airlines aircraft have been designed to fly through moderate icingconditions. Ice build-up in flight can be handled by the aircraft’s deicing and anti-icing systems. Ice build-up in flight is of a different nature than groundaccumulations which can spread over the entire surface and have a greater impacton the aircraft’s ability to fly.

    7. The freezing point of water is decreased by the use of glycol/water fluid mix to deicethe aircraft.

    8. Chautauqua Airlines and its vendors have a number of different deice units in use.Stations may be responsible for deicing several different types of aircraft, or deicingmay be conducted by an outside contracted agency.

    B. Duties and Responsibi lities 14 CFR 121.629(c)(1)(iv)

    1. Station Manager 

    a. Ensure an adequate supply of deicing/anti-icing fluid is available.

    b. Ensure the station is in compliance with the policies and procedures outlined inthis manual.

    c. Ensure availability of competent personnel, and adequate facilities and equip-ment, for the proper servicing, maintenance, and preventive maintenance ofdeicing/anti-icing equipment and facilities. 14 CFR 121.105

    d. Ensure deicing/anti-icing equipment and facilities are properly maintained.

    e. Ensure all employees responsible for winter operations duties are properlytrained and qualified.

    f. Assign a Winter Operations Coordinator (WOC) for each shift during the winteroperations period. The Station Manager will act as the Winter Operations Coor-dinator when he/she is on duty. The Station Manager is responsible for desig-nating a specific employee as WOC for each shift the Station Manager is not onduty.

    g. Arrange local agreements, as necessary, with the Airport Manager, for accept-able locations for deicing operations and pre-takeoff inspections, and any otherarrangements required to ensure effective winter operations.

    2. Winter Operations Coordinator (WOC) 14 CFR 121.629(c)(1)(ii), 121.629(c)(1)(iv)

    a. Monitor forecast weather conditions and adjust assets (personnel and equip-ment) and/or vendor instructions to prepare for potential deicing operation.

    b. Determine when weather conditions could result in frost, ice, or snow adheringto the aircraft surfaces.

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    c. Notify station personnel, deicing/anti-icing vendor (if necessary), Flight Control,local controlling ATC facility, Airport Manager, if required, as well as all immedi-ately affected flight crews when conditions exist requiring the implementation ofthe deicing plan.

    3. Person Accomplishing Deicing/Anti-Icing, or Ground Deicing Supervisor14 CFR 121.629(a), 121.629(c)(1)(iv), 121.629(c)(2)(iii)

    a. Ensure the deicing/anti-icing fluid is tested in accordance with prescribed proce-dures each day that deicing operations are in effect, or whenever the deicing unitis refilled to ensure the fluid is at the proper mixture for the weather conditions.(See Chapter 3, Section 1)

    b. Ensure all aircraft are deiced/anti-iced in accordance with prescribed proce-dures.

    c. Ensure all aircraft that have been deiced/anti-iced meet the requirements of the“Clean Aircraft Concept” before releasing the aircraft for flight.

    d. Communication to Flight Crew:The primary means of communication will be the “into plane” Ground Crew (Service)Interphones or VHF radio when available. Should the intercommunications system orradio not be available, the information will be communicated verbally or in writing.

    Each code share has specific information that must be relayed to the flight crew, listedbelow are the requirements for each code share partner:

    Communication Similarities Applicable to All Approved

    Programs

    1) Chautauqua Airlines and all code share partners use the following methodwhen communicating mixture ratio to the flight crew: the first number denotes

    deicing fluid, i.e. 55/45, 55% would represent the amount of deicing fluid and45% would represent the amount of water in the mixture.

    2) When individuals are specifically assigned deicing responsibilities, the stationwill maintain a log of the individuals deicing the aircraft. In those cases, theemployee number, or the name of the person certifying the aircraft is cleanand ready for departure does not have to be communicated to the flight crew.

    Chautauqua Airl ines and US Airways Express Communication

    1) fluid type

    2) mixture ratio (for Type IV fluid only)

    3) start time of final deice/anti-ice application

    4) verification that the post deice and tactile (if applicable), and/or post anti-icecheck have been completed (aircraft is ready for departure)

    Note: A "thumbs-up"  from the ramp by the person accomplishingdeicing/anti-icing, or the ground deicing supervisor is anindication that the post deice and tactile, and/or post anti-ice checkhave been completed and the aircraft is clean and ready fordeparture. This procedure may be used in lieu of the requiredcommunication identified in (4) above. This is not considered awave-off for taxi.

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     American Connection Communication

    1) fluid type

    2) mixture ratio (for Types I, II, and IV)

    3) start time of final deice/anti-ice application4) verification that the post deice and tactile, and/or post anti-ice check have

    been completed (aircraft is ready for departure)

    5) employee number, or the name of the person certifying the aircraft has beenproperly deiced / anti-iced, cleaned, and is ready for departure.

    - Confirmation to the flight crew will always be verbal and will be statedexactly as below:

    "Captain, I am (agents name) your qualified deicer. You have been sprayed with Type

    I (% glycol/% water), or Type II 100%, or Type IV (as applicable). Your holdover time

    began (number of minutes since the final application of fluid began) ago. Your aircraft

    is clean."

    Continental/Continental Express Communication

    1) fluid type

    2) mixture ratio (for Types I, II, and IV)

    3) start time of final deice/anti-ice application

    4) employee number of the individual performing the ground check of theairplane after the final de-ice/anti-ice step.

    Delta Connection Communication

    1) fluid type

    2) mixture ratio (for Types II and IV)

    Note: Type I fluid mixing requirements change with correspondingchanges in ambient temperature and depend on how the fluid isused. If the fluid is used for anti-icing, the freezing point buf fermust be at least 10°C (18°F) below OAT. If the Type I fluid is usedfor de-icing only, the fluid/water mix must have a freezing point nohigher than 3°C (5°F) above OAT

    3) final fluid application start time and Left or Right (to indicate where final appli-cation started)

    4) post de/anti-icing check complete  (See Appendix IV for DL/DCI Deicers Communication Card)

    United Express Communication

    1) “aircraft deiced using Type I” or 

    - “aircraft anti-iced using or Type II or Type IV, product name:___ and

    percentage or mix ratio of fluid___”

    2) “start time of last step ____”

    3) “deicing complete” or  “anti-icing complete”

     Rev. 3, 01 NOV 2006

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      (See Appendix IV for UA/UAX Deicers Communication Prompt)

    1. Person Accepting Glycol Shipment

    a. Ensure the Material Safety Data Sheets (MSDS) are obtained from the supplier

    and are available to employees who will be using the deicing fluid. MaterialSafety Data Sheets will be kept on file or in a binder at the station whereemployees can have direct access.

    b. Ensure the deicing fluid is stored in accordance with federal, state, and localrequirements.

     A. Ground Safety

    1. Winter operations require more careful handling of ground equipment. Accidentsdon’t just happen, they are caused. Accidents not only cost money, but can inflictinjury to someone or you. Some basic causes of accidents which we have control

    over are:a. Failure to use safe driving practices. Hurrying to get the flight out.

    b. Faulty equipment. Deicing truck with one windshield wiper working, or abaggage cart with no brakes.

    c. Failure to use protective equipment. Ear muffs protect your hearing.

    d. Improper housekeeping. Water on the operation floor or in the passenger loungecould cause a fall.

    e. Lack of training. Insufficient snow removal could result in damage to an aircraftwing with a squeegee.

    f. Poor discipline. Failure to enforce safety procedures could result in carelesshabits.

    g. Failure to obtain help. Not using a guideperson could result in hitting an aircraftwhen backing up the deicing unit.

    h. Haste. Unnecessary hurrying to get off on time.

    i. Inattention. Daydreaming of Hawaii.

    2. DO NOT MOVE equipment up to an aircraft before engines stop rotating & wheelchocks are in position.

    3. DO NOT maneuver equipment near the aircraft in an unsafe manner (too fast for

    good control on wet/slippery ramp areas).

    4. DO NOT drive equipment too close to aircraft.

    5. DO NOT pile baggage and cargo too high on carts.

    6. NEVER signal aircraft in close quarters without appropriate guidance.

    7.  ALWAYS set brakes or chock equipment.

    8. A safe operation is more important than an on-time operation. Take the time to besafe.

     Rev. 3, 01 NOV 2006

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    B. How To Build Safe Attitudes

    1. Safe attitudes grow in a “can do” environment of mutual respect:

    a. They grow as a result of example.

    b. They grow if safety instruction and correction is consistent.

    c. They grow if backed by firm guidance.

    d. They grow if employees have a chance to talk out how accidents can beprevented.

    e. They grow if each employee has a part in the safety effort and knows his part isrecognized.

    C. Passenger Safety

    1. Ensure the passenger’s safety:

    a. Ensure stairways to gates are free from contamination, holdrooms and ramp withanti-skid material and maintain handrails in good condition.

    b. Keep these areas clear of snow and ice:

    1) Doorways leading to and from terminals, gate check-in areas and holdrooms.

    2) Walkways leading to and from aircraft stairs, especially the area wherepassengers step off the aircraft stairs.

    3) Access areas to ticket counters, baggage claim areas, air freight and anyother areas used by the public.

    4) Access areas to Operations, baggage rooms, air freight and ground equip-

    ment.5) Parking and working areas for aircraft and ground equipment.

    c. Make sure all equipment is parked out of passenger walkways, ground cables,etc.

    d. Avoid spraying deicing fluid on passenger walkways.

    REV. 1, 15 SEP 2004

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    D. Winter Watchouts

    1. Assuming that temperatures are favorable, the following are situations when iceforms on aircraft on the ground, and/or other precipitation causes the need to deice.

    a. Freezing of any water which happens to be on the aircraft. This can affect theoperation of control linkages and hinges that would make operation of the aircraftinadvisable before disposing of the ice.

    b. Ice forming on exposed surfaces during taxi, takeoff or landing, as a result ofsplashing water or mud which may be on the taxi way or runway. This can affectany exposed part of the aircraft, including the landing gear, flaps, brakes, controllinkages and hinges, wings, tail surfaces, windshield, etc.

    c. Glazing of the aircraft, if left out of the hanger during freezing precipitation.

    d. Frost collecting on the upper surfaces of the aircraft when it is parked outsideovernight and the air is moist. Frost is very deceptive. It is usually quite thin and

    appears as though it would not affect the lift and drag of the aircraft as much asit does. It is a definite hazard during takeoff and ANY FROST IS TOO MUCHFROST!

    e. Snow collecting on the surface of the aircraft. Snow on any part of the aircraftcan freeze and cause loss of control of the aircraft.

    f. Any form of visible moisture when the temperature is between 28oF and 34oFcan form ice quickly.

    E. Gate Lead-In Lines

    1. Winter weather often results in the gate lead-in lines being obscured by snow and/

    or ice. It is important that flight crews see these ramp lines for proper line-up duringtheir approach to the gate. If the lines cannot be kept visible, ground personnelmust be positioned in such a way that the PIC will have him/her in sight at all timesand use standard hand signals to properly position the aircraft.

    2. An aircraft that is improperly parked at the gate greatly increases the chance ofbeing involved in an accident.

    REV. 1, 15 SEP 2004

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    F. Winterization Training 14 CFR 121.629(c)(2)

    1. Station Managers or their designee will coordinate initial and recurrent winterizationtraining annually at their station for all personnel that are assigned deicing of

    aircraft. The annual training will be conducted by Station Trainers. The StationTrainer must complete mandatory Train the Trainer Deicing/Anti-Icing Training priorto any instruction of station personnel. Records will be maintained by the StationManager/Station Director or their designee, or the contract deicing vendor for thistraining. A qualified deicing instructor from Chautauqua Airlines will train stationpersonnel according to the training requirements described in the Chautauqua

     Airlines Deicing/Anti-Icing Manual unless the station/vendor participates in aDeicing/Anti-Icing program approved for use on Chautauqua Airlines aircraft by theFAA. The Chautauqua Airlines Training Form or the code share airlines trainingform (if the station/vendor participates in a Deicing/Anti-Icing program approved foruse on Chautauqua Airlines aircraft by the FAA.) will be kept on file and maintainedby the Station Manager or their designee either electronically or in the station/

    vendors training records (see Appendix- III).

    2. The Station Manager or their designee is responsible for seeing that the StationWinterization Trainers accomplish the training for their station.

    a. The primary responsibilities of the Station Winterization Trainer will consist of thefollowing:

    1) Train station personnel at their station who have not received current class-room and/or practical training.

    2) Ensure that current year winterization procedures are followed by observa-tions of deicing/anti-icing.

    3) Ensure that deicing/anti-icing personnel conserve fluid by using proper sprayangles and nozzle settings.

    3. Initial and recurrent deicing/anti-icing training will include a comprehensive learningassessment. Training for Chautauqua Airlines, American/American Eagle,Continental/Continental Express, Delta/Delta Connection and US Airways/US

     Airways Express personnel includes a hands on review.

    4. The initial and recurrent training will consist of: 14 CFR 121.629(c)(2)(iv)

    • Effects of Frost, Ice, Snow and Slush:

    - Techniques for recognizing contamination

    - Loss of lift

    - Increased drag and weight

    - Decreased control

     Rev. 3, 01 NOV 2006

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    • Fluid Characteristics and Capabilities: 14 CFR 121.629(c)(2)(i), 121.629(c)(2)(v)

    - General fluid description

    - Composition and appearance

    - Health precautions- Enviro