Delivering Logistics
Innovation
Delivering Logistics Innovation
GWC (Q.P.S.C.) is the leading provider of logistics and supply chain solutions in the State of Qatar. Established as a Qatari shareholding
company in 2004; the company offers the full spectrum of high-quality solutions to a variety of industry verticals. GWC delivers this by understanding
their clients' needs, owned warehousing and transport assets, and by leveraging their global shipping network. The company is backed by a team of committed
and innovative experts in the field and supported by state-of-the-art IT systems and logistical infrastructure, including the largest self-contained logistics hub in the region, the
Logistics Village Qatar (LVQ), as well as the first of the public/private partnerships to bear fruit, the GWC Bu Sulba Warehousing Park.
32 Delivering Logistics Innovation2
From Vision to
PURPOSE
From Mission to PASSION
To set a world-class standard in logistics operations, supporting Qatar
in its vision of becoming a sustainable and diverse economy, and to ensure the
best possible returns to our shareholders.
To achieve our ‘Purpose’ by fostering the drive and tenacity to innovate and deliver, never letting go of the values that have forged
our success, and thereby, become the provider of choice.
At GWC, we constantly re-examine our motivations, seeking to best define our path to industry leadership. We have moved
beyond a restrictive vision of what we seek to accomplish, and focus instead on why we wish to accomplish it; we
look at a picture larger than just how we will achieve our goals, and identify the drive that will propel us
towards them.
Our Purpose and Passion
54 Delivering Logistics Innovation4
7INDUSTRY AWARDS AND CERTIFICATIONS
1A LEADING LOGISTICS POWERHOUSE
No. 13PL and 4PL Service Provider in Qatar
2LISTED
2004EMPLOYEES
CUSTOMERS
2,200+
1,500+globally
6
5LOCATIONS ACROSS THE GCC
133
TOTAL ASSETS
3.74
1,200+Trucks, Trailers and Specialised Vehicles
>QAR Billion4
WAREHOUSING FOOTPRINT
680,000
260,000
32,500
200,000
Warehouses and Distribution Centers
Open Yard
Container Yard
3PL Pallet Locations
sqm
sqm
sqm
8END TO END SUPPLY CHAIN SOLUTIONS
9GLOBAL REACH (Agility)
Europe 160+ Offices
Americas 100+ Offices
Asia-Pacific 220+ Offices
2007 2009 2010 2011 2012 2013 2014 2015 2016 2017
ISO 9001:2008Quality Management Systems (QMS)
ISO 22000:2005Food Safety Management Systems (FSMS)
OHSAS 18001:2007Health and Safety
Management Systems (HSMS)
ISO 14001:2007Environmental Management Systems (EMS)
ISO 27001:2013Information Security Management Systems (ISMS) (RMS)
ISO 27001:2013Information Security Management Systems (ISMS) (IT)
ISRS 4400FIDI Quality Standards for
International Movement Compliant
Arabian Business‘Best Logistics Company of the Year’
SCATA‘3PL Service Provider of the Year’
Arabian Business‘Best Logistics Company of the Year’
SCATA‘Best Logistics Infrastructure in the Middle East’
Arabian Business‘Best Logistics Company of the Year’
Arabian Business‘Top 30 Qatari Companies’
Entrepreneur‘Inaugural Enterprise Agility Award for Logistics Excellence’
Frost & Sullivan‘Leading Domestic Logistics Service Provider of the Year’
Arabian Business‘Top 30 Qatari Companies’
Trends/INSEAD‘Top CEO 2015’
Entrepreneur‘Enterprise Agility Award for Logistics Innovation’
Frost & Sullivan‘Leading Domestic Logistics Service Provider of the Year’
Arabian Business‘Top 30 Qatari Companies’
Trends/INSEAD‘Top CEO 2016’
Forbes Middle East'Qatar Success Awards'
National CSR Report'CSR Leadership Award 2017'
Trends/INSEAD‘Top CEO 2017’
Frost & Sullivan‘Qatar Domestic Logistics Service Provider of the Year’
Europe 160+ Offices
Americas 100+ Offices
Asia-Pacific 220+ Offices
AUTHORISED SERVICE CONTRACTORS FOR
UPS IN QATAR
GWC Contract Logistics
GWC TransportGWC Hazmat
GWC RelocationsGWC Fine ArtGWC Sports GWC EquestrianGWC Projects
GWC Records GWC Forwarding
6 7
=1,000,000 sqm site=377,257 sqm of warehouses and distribution centers=32,300 sqm of container depots
=59,000 sqm of open yards=75,000 sqm of residential facilities=Completed over five phases
15 km off the New Doha Port, 18 km from Hamad International Airport, and just 2 km from Doha's main industrial area, GWC’s strategically positioned, one million square meter Logistics Village Qata (LVQ) offers the most comprehensive supply
chain solutions that has been globally recognized. Organized, structured, integrated, IT-enabled and ‘ready-to-go’, LVQ was conceived and developed on a scale that has set new benchmarks in logistics infrastructure.
GWC Logistics Village Qatar (LVQ)
=517,375 sqm site=195,358 sqm of warehouses and distribution centers
=21,000 sqm of residential facilities=24,150 sqm of container depots and open yards
The GWC Bu Sulba Warehousing Park is the direct result of the company’s knowledge of the logistics sector and the government’s wish to support SMEs with immediately operational and flexible warehousing solutions.
The hub offers scalable storage solutions, while clients may make use of our professional consultancy on the best warehousing practices. The warehousing park is the first of the public/private partnerships with the government to bear fruit.
GWC Bu Sulba Warehousing Park
In house fire fighting stations Common amenities and accommodation
Free warehousing consultancy Services on demand: Internet, IP telephony, data center hosting and WMS
Flexible / scalable warehousing options
Reduced CAPEX Proximity to all gateways and markets
24/7 manned security and CCTV monitoring
Site
517,375Warehouses and Distribution Centers
195,358
GWC Bu Sulba Warehousing Park Master Plan
Site
1,000,000 sqm
sqm
sqm
Warehouses and Distribution Centers
377,257 sqm
8 99Delivering Logistics Innovation
=Digitization of documents=Time-bound document retrieval=Document classification, indexing and cataloguing =Fixed asset tagging and inventorying=Electronic document management system=Storage, management, and secured destruction of
physical documents and data tapes
GWC Hazmat GWC Records
GWC Hazmat leverages the locational advantage and the expansive capabilities of its major petrochemical hubs serving clients in the oil and gas, petrochemical, chemical, manufacturing, and raw material processing industries.
GWC Records remains the most approached service provider for turnkey records and asset management solutions for various industries, including government, healthcare, oil and gas, and banking and finance organizations among others.
=ISO tank storage=Bulk chemical storage=Sourcing and supply of chemicals=Chemical freight by land, sea, and air=Inventory management with online visibility=Chemical / HAZMAT storage and distribution
GWCContractLogistics
has held strong to the position of
third-party provider of choice in Qatar
=Leading 3rd party logistics (3PL) provider
=Cross-docking and palletizing
=All temperature storage options
=Local and regional retail distribution
=Client warehouse management services
=Promotional packing, labeling and tagging
=Inventory management with online visibility
GWC Contract Logistics
GWC Contract Logistics has a wide array of warehousing and assets distributed across 10 different facilities offering our services to nearly all industry verticals in the region.
Pallet locations GCC sites Total storage area
200,000+ 13 680,000 sqm
Warehousing area Open yard Documents storedBox storage capacity
45,000 61,000 sqm 2.5 b
illio
n
1.6 mill
ion
10 1111Delivering Logistics Innovation
=Customs clearance
=Air, sea, and ground freight
=Tracking tools for total visibility
=Short and long term warehousing
=High value and hazardous cargo transportation
=Specialized shipping solutions and consultation
GWC Forwarding
GWC Forwarding capitalizes on the reputation it has developed in serving a variety of clients in industries as varied as food and beverage, oil and gas, healthcare, telecommunications, and many more.
=Load tracking=Cargo consolidation=Import and export logistics=Door-to-door transportation=Container haulage and repair=Local and international transport
GWC Projects GWC Transport
GWC Projects continues to provide a standard of reliability in the services provided to clients in the oil and gas, energy and water desalination sectors, as well as support for offshore provision companies, among many more.
GWC Transport proudly manages a wide variety of transportation options specifically designed and maintained for various industries, which include FMCG, food and beverage, relocations, fine art logistics, project logistics, and container land transport services.
=Project management solutions=Heavy lift and oversize cargoes=Warehousing and lay-down facilities=Procurement and expedited shipping=Country-specific export and cargo
preference appliance
GWC,s ability to coordinate with the client at both ends of the shipment, with confirmation of arrival date, request for paperwork, shipment clearing at points of entry and direct deliveries has created a strong sense of loyalty toward the company
Freight offices worldwide
550Countries reached Integrated Management System
125
ISO
9901 ISO 14
00
1 OHSAS 18
001
IMS
Oversize cargo Complex projects Transport vehicles Container yards
1,200 32,500 sqm
12 1313Delivering Logistics Innovation
GWC Fine Art GWC Equestrian
GWC Sports continues to
serve nearly all major international
sporting events in Qatar
Working closely on the biggest sports events held in Qatar since 2006, GWC Sports provides its clients with unmatched local expertise, warehousing, distribution, and handling assets with the benefit of well-rounded international freight connections.
Since GWC Fine Art has entered into a partnership with Constantine UK, it continues to serve clients from public and private sectors with unmatched expertise in handling the most complex installation.
GWC Relocations is the go-to resource for corporate and individual clients, offering services on a house-to-house basis, as well as the movement of mass residential compounds and major office buildings.
GWC Equestrian capitalizes on proven track record of handling the equine logistics requirements for international horsing events that took place in Qatar since 2014, in compliance with the highest international industry standards.
=Venue management=Event logistics planning assistance=Inventory tracking and management=Freight, distribution, and reverse logistics=Local and international exhibition logistics=Global event management and tracking systems
=International freight=Nail-to-nail insurance=Installation and de-installation=Fine art warehouses and trucks=Tarmac supervision and customs clearance=Specialized packing and fabrication of crates
=Recruitment assistance=Comprehensive insurance=Professional packing and crating=Vehicle import and export services=Meet & greet and departure services=Local and international house and office moves
=Land transport solutions=Quarantine and supervisory solutions=Mediation with all relevant authorities=Customs clearance and tarmac supervision=Arranging professional grooms and veterinarians
GWC Sports GWC Relocations
Multiple-venue management
Results delivered in tight deadlines
Handled annuallyCustomer satisfaction rate
5,00099.9% cbm
Fine art installations per year Fine art trucks
14Horses tranported since 2014
500+Specialized handlers
10 20TO
N
TO
N
14 1515Delivering Logistics Innovation
=Sports initiatives=Blood drives=Ramadan initiatives=Heritage initiatives=Disaster relief efforts
Human Capital Management CSR
Dedicated to maintaining GWC’s performance-driven culture, the Human Capital Management division plays a critical role in GWC and acts as a strategic partner in supporting of the company’s business direction. The division has had a major transformation by implementing effective HR processes and systems to attract, train, develop and retain highly qualified and diverse team. Under the banner of “Maximizing Employee Performance,” at GWC, our focus is to create and drive a culture where leaders are empowered and take ownership of obtaining, sharing and acting on the information needed that align business strategy with employee performance goals at the level of the department, division, and business unit – and ultimately the corporation.
The Quality, Health, Safety, and Environment (QHSE) management system in GWC provides the framework for all our service offerings and operations. We are committed to continuous improvement across all aspects of our services, and are proud to have achieved the ISO certifications for all our service offerings, governed by our Integrated Management System.
GWC relies on information technology for strategic planning and tactical execution of business aims, adapting complex IT infrastructure to align with its business goals, governance and compliance. GWC’s IT infrastructure is connected to a world class, ISO 27001:2013 certified data center with reliable disaster recovery plan, and leverages “Private Cloud” technology for increased scalability and storage availability.
GWC is well aware that successful organizations do not exist in isolation. They have a responsibility towards society at large, and by fulfilling that they stand to gain enormous goodwill. GWC continues to reach out through corporate social responsibility (CSR) initiatives that reflect the interests and priorities of the local Qatari society and its aims as laid out in the Qatar National Vision 2030, covering social welfare, health, and sport initiatives.
=Intensive safety training for our employees=Constant quality assurance and supervision programs=Continuously updating policies and SOPs=Maintenance of all ISO certifications=Environmental initiatives and programs
=Secured private cloud with centralized management=Warehouse, freight and transport management=Enterprise applications and mobility management=Disaster recovery with automated failover=Diverse internet connections
QHSE Information Technology
Our Quality, Health, Safety, and Environment initiatives are committed to providing both employees and clients a safe and secure working environment across all our operations and throughout our facilities
Locally recognized blood donor organization
In Support of the Social Development Pillar
3R Initiatives Suite of in-house developed applications and IT solutions
Integrated Management System
ISO
9901 ISO 14
00
1 OHSAS 18
001
IMS
Full Capacity of Data Center Servers
6.3
Employees Established
2,200+ 2004P
B
16 1717Delivering Logistics Innovation
GWC
has shown resiliency and
flexibility in the services it offers to all
industry verticals in Qatar
Rendering of Lusail City currently under development
IndustryGWC strives to provide the most comprehensive array of services to all its clients across every industry vertical in the State of Qatar. We meet needs as diverse as transporting very heavy and highly specialized equipment for oil and gas clients; offering records management services to nearly every banking institution in the State; supporting retail giants in the storage, packaging, and distribution of their product; providing vital logistics support for nearly every major sporting event in the country; and many, many more.
=Oil & Gas=Government=Aviation=Retail=FMCG=Logistics=Shipping=Banking
=Healthcare=Sport and Event
Management=Museums=NGOs=Small and Medium
Enterprises=Private Individuals
GWC is directly contributing to the achievement of the Qatar National Vision 2030 and its aim to propel Qatar forward by balancing the accomplishments that achieve economic growth with the nation's human and natural resources.
Qatar’s Economic Development PillarPartnering with Qatar in its drive to become a sustainable and diverse economy is the raison d’être of GWC’s existence. Every aspect of our varied solutions, operations, and infrastructure has been conceived to make it a future-ready logistics powerhouse to give our nation a vital edge.
Qatar’s Social Development PillarGWC’s strong nationalistic orientation coheres strongly to the societal ideals put forth in the National Vision and finds expression in the varied initiatives it supports towards cultivating the spirit of service to community that it promotes both within and outside the company.
Qatar’s Human Development PillarA company can only be as good as its people. GWC is committed to building a world-class workforce that’s second to none, attracting the best of talent, and harnessing and nurturing it in line with Qatar’s visionary human development goals.
Qatar’s Environmental Development PillarGrowth is a holistic process. Our business cannot be termed a success if it is not in consonance with the vital values and practices that would sustain not only the company’s development, but also that of the environment.
Qatar National Vision 2030
18 1919Delivering Logistics Innovation
Our clients deserve the best
GWC, in the few short years since its establishment, has worked diligently to become the
national leader in logistics services, giving particular respect to quality, cost, and customer service through the
integration of people, technology, and business systems. Relying on the entrepreneurial spirit that has driven us to this
position of excellence, we will continue to strive for the solutions and service levels that address your every logistical need and
requirement.
Please contact us today to discuss your range of options. Call us on +974 4449 3000 or via email on [email protected]
Full IT connectivity: data center hosting, IP telephony, and WMS
Proximity to all gateways and markets
Flexible/scalable warehousing options
Comprehensive and specialized experience
Logistics and supply chain consultancy
Reduced CAPEX
Global freight networkStrict QHSE standards
Logistics Village Qatar (LVQ)
ISO9001
ISO22000
ISO27001
ISO14001
OHSAS18001
2120 Delivering Logistics Innovation20
K2 Warehouse - Logistics Village Qatar (LVQ)
Tel: +974 4449 3000 | Fax: +974 4449 3100 P.O. Box: 24434, Doha-Qatar
[email protected] | www.gwclogistics.com