Dell 3330dn Laser Printer€¦ · Safety information Connect the power supply cord to a properly...

Dell 3330dn Laser Printer

User's Guide

June 2009 www.dell.com | support.dell.com

http://www.dell.com

http://support.dell.com

ContentsSafety information.............................................................................9

Learning about the printer.............................................................11Finding information about the printer........................................................................................................................11

Printer configurations........................................................................................................................................................12

Understanding the printer control panel...................................................................................................................14

Using the standard exit bin and paper stop..............................................................................................................17

Additional printer setup..................................................................19Selecting a location for the printer...............................................................................................................................19

Installing internal options................................................................................................................................................20Available internal options............................................................................................................................................................ 20Accessing the system board to install internal options.................................................................................................... 20Installing a memory card ............................................................................................................................................................. 21Installing a flash memory or firmware card........................................................................................................................... 23

Installing hardware options.............................................................................................................................................25Installing an optional drawer ..................................................................................................................................................... 25

Attaching cables..................................................................................................................................................................26

Installing the printer on a wired network...................................................................................................................27

Installing printer software................................................................................................................................................29

Verifying printer setup.......................................................................................................................................................30Printing a menu settings page................................................................................................................................................... 30Printing a network setup page .................................................................................................................................................. 30

Loading paper and specialty media.............................................32Setting the Paper Size and Paper Type........................................................................................................................32

Configuring Universal paper settings..........................................................................................................................32

Loading trays.........................................................................................................................................................................33

Using the multipurpose feeder......................................................................................................................................38

Linking and unlinking trays.............................................................................................................................................42Linking trays...................................................................................................................................................................................... 42Unlinking trays................................................................................................................................................................................. 43Assigning a Custom Type <x> name....................................................................................................................................... 43Changing a Custom Type <x> name ....................................................................................................................................... 44

Paper and specialty media guidelines.........................................45Paper guidelines..................................................................................................................................................................45

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Paper characteristics...................................................................................................................................................................... 45Unacceptable paper ...................................................................................................................................................................... 46Selecting paper................................................................................................................................................................................ 46Selecting preprinted forms and letterhead........................................................................................................................... 46Using recycled paper and other office papers ..................................................................................................................... 47Storing paper.................................................................................................................................................................................... 47

Supported paper sizes, types, weights, and capacities.........................................................................................48Paper sizes supported by the printer ...................................................................................................................................... 48Paper types and weights supported by the printer ........................................................................................................... 49Paper capacities............................................................................................................................................................................... 50

Software overview..........................................................................51Status Monitor Center........................................................................................................................................................51

Driver Profiler........................................................................................................................................................................51

Dell Printer Alert Utility......................................................................................................................................................51

Installing the optional XPS driver..................................................................................................................................52

Dell Toner Management System...................................................................................................................................53Printing Status Window................................................................................................................................................................ 53Dell Printer Supplies Reorder Application ............................................................................................................................. 53

Printing...............................................................................................54Printing a document..........................................................................................................................................................54

Printing on specialty media.............................................................................................................................................55Tips on using letterhead............................................................................................................................................................... 55Tips on using transparencies ...................................................................................................................................................... 56Tips on using envelopes............................................................................................................................................................... 57Tips on using labels........................................................................................................................................................................ 57Tips on using card stock............................................................................................................................................................... 58

Printing confidential and other held jobs...................................................................................................................58Holding jobs in the printer .......................................................................................................................................................... 58Printing confidential and other held jobs.............................................................................................................................. 59

Printing information pages..............................................................................................................................................60Printing a font sample list ............................................................................................................................................................ 60Printing a directory list.................................................................................................................................................................. 60Printing the print quality test pages ........................................................................................................................................ 61

Canceling a print job..........................................................................................................................................................61Canceling a print job from the printer control panel ........................................................................................................ 61Canceling a print job from the computer .............................................................................................................................. 61

Clearing jams.....................................................................................63Avoiding jams.......................................................................................................................................................................63

Contents

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Accessing jam areas............................................................................................................................................................64

200 paper jam.......................................................................................................................................................................65

201 paper jam.......................................................................................................................................................................66

202 paper jam.......................................................................................................................................................................67

231 paper jam.......................................................................................................................................................................69

233 paper jam.......................................................................................................................................................................70

234 paper jam.......................................................................................................................................................................70

235 paper jam.......................................................................................................................................................................71

242 paper jam.......................................................................................................................................................................71

251 paper jam.......................................................................................................................................................................72

Understanding printer menus.......................................................74Menus list................................................................................................................................................................................74

Paper menu...........................................................................................................................................................................75Default Source menu..................................................................................................................................................................... 75Paper Size/Type menu .................................................................................................................................................................. 75Configure MP menu....................................................................................................................................................................... 78Substitute Size menu..................................................................................................................................................................... 79Paper Texture menu ...................................................................................................................................................................... 79Paper Weight menu....................................................................................................................................................................... 80Paper Loading menu ..................................................................................................................................................................... 82Custom Types menu...................................................................................................................................................................... 83Universal Setup menu................................................................................................................................................................... 83

Reports menu........................................................................................................................................................................84Reports menu................................................................................................................................................................................... 84

Network/Ports menu..........................................................................................................................................................85Active NIC menu.............................................................................................................................................................................. 85Standard Network or Network <x> menus ........................................................................................................................... 86Reports menu (under the Network/Ports menu) ................................................................................................................ 87Network Card menu....................................................................................................................................................................... 87TCP/IP menu ..................................................................................................................................................................................... 88IPv6 menu.......................................................................................................................................................................................... 89AppleTalk menu .............................................................................................................................................................................. 89NetWare menu................................................................................................................................................................................. 90USB menu .......................................................................................................................................................................................... 91Parallel menu.................................................................................................................................................................................... 92SMTP Setup menu .......................................................................................................................................................................... 94

Security menu.......................................................................................................................................................................95Miscellaneous menu...................................................................................................................................................................... 95Confidential Print menu............................................................................................................................................................... 96Security Audit Log menu ............................................................................................................................................................. 96

Contents

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Set Date/Time menu...................................................................................................................................................................... 97

Settings menu.......................................................................................................................................................................98General Settings menu ................................................................................................................................................................. 98Setup menu ....................................................................................................................................................................................101Finishing menu..............................................................................................................................................................................102Quality menu..................................................................................................................................................................................104Utilities menu .................................................................................................................................................................................105XPS menu.........................................................................................................................................................................................105PDF menu ........................................................................................................................................................................................106PostScript menu............................................................................................................................................................................106PCL Emul menu .............................................................................................................................................................................106HTML menu.....................................................................................................................................................................................109Image menu....................................................................................................................................................................................110

Understanding printer messages...............................................111List of status and error messages................................................................................................................................111

Maintaining the printer.................................................................125Cleaning the exterior of the printer............................................................................................................................125

Storing supplies.................................................................................................................................................................125

Conserving supplies.........................................................................................................................................................126

Checking the status of supplies from a network computer..............................................................................126

Ordering supplies..............................................................................................................................................................126Printer attached to a network ..................................................................................................................................................126Printer attached locally to a computer .................................................................................................................................127

Replacing supplies............................................................................................................................................................127Replacing the toner cartridge ..................................................................................................................................................127Replacing the photoconductor kit .........................................................................................................................................129

Moving the printer............................................................................................................................................................132Moving the printer to another location................................................................................................................................132

Administrative support.................................................................133Using the Embedded Web Server...............................................................................................................................133

Checking the virtual display..........................................................................................................................................133

Checking the device status............................................................................................................................................133

Viewing reports..................................................................................................................................................................133

Configuring supply notifications.................................................................................................................................134

Modifying confidential print settings........................................................................................................................134

Adjusting Power Saver....................................................................................................................................................134

Setting up e-mail alerts...................................................................................................................................................135

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Restoring the factory default settings.......................................................................................................................136

Troubleshooting.............................................................................137Solving basic printer problems....................................................................................................................................137

Printer control panel display is blank or displays only diamonds...................................................................137

Solving printing problems.............................................................................................................................................137Jobs do not print...........................................................................................................................................................................137Confidential and other held jobs do not print ...................................................................................................................138Multiple-language PDFs do not print....................................................................................................................................138Job takes longer than expected to print ..............................................................................................................................139Job prints from the wrong tray or on the wrong paper .................................................................................................139Incorrect characters print...........................................................................................................................................................139Tray linking does not work........................................................................................................................................................139Large jobs do not collate ...........................................................................................................................................................140Unexpected page breaks occur...............................................................................................................................................140Envelope seals when printing..................................................................................................................................................140

Solving option problems................................................................................................................................................140Option does not operate correctly or quits after it is installed ....................................................................................140Drawers.............................................................................................................................................................................................141Flash memory card.......................................................................................................................................................................141Memory card ..................................................................................................................................................................................141

Solving paper feed problems.......................................................................................................................................142Paper frequently jams .................................................................................................................................................................142Paper jam message remains after jam is cleared ..............................................................................................................142Page that jammed does not reprint after you clear the jam.........................................................................................142

Solving print quality problems....................................................................................................................................143Isolating print quality problems..............................................................................................................................................143Blank pages.....................................................................................................................................................................................144Characters have jagged or uneven edges ...........................................................................................................................144Clipped images..............................................................................................................................................................................144Gray background ..........................................................................................................................................................................145Ghost images..................................................................................................................................................................................145Incorrect margins..........................................................................................................................................................................146Paper curl .........................................................................................................................................................................................146Print is too dark..............................................................................................................................................................................147Print is too light .............................................................................................................................................................................148Skewed print...................................................................................................................................................................................149Toner fog or background shading appears on the page ...............................................................................................149Toner rubs off .................................................................................................................................................................................149Toner specks...................................................................................................................................................................................150Transparency print quality is poor..........................................................................................................................................150Streaked horizontal lines............................................................................................................................................................150Streaked vertical lines .................................................................................................................................................................151

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Solid black or white streaks appear on transparencies or paper.................................................................................152

Embedded Web Server does not open.....................................................................................................................152Check the network connections .............................................................................................................................................152Check the network settings ......................................................................................................................................................152

Appendix..........................................................................................153

Index.................................................................................................155

Contents

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Safety informationConnect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, suchas the power supply cord or telephone, during a lightning storm.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

This product is designed, tested, and approved to meet strict global safety standards with the use of specificmanufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is notresponsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone systemconnections) are properly installed in their marked plug-in ports.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance ofprocedures other than those specified herein may result in hazardous radiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.You must understand the section in your operating instructions that discusses the guidelines for selecting print mediato avoid the possibility of harmful emissions.

CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the riskof injury from a hot component, allow the surface to cool before removing paper from this area.

CAUTION—POTENTIAL INJURY: Use the handholds on the sides of the printer to lift it, and make sure yourfingers are not under the printer when you set it down.

CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do notsubject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furnitureand walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularlyfor signs of misuse. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn theprinter off and unplug the power cord from the wall outlet before continuing.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, andunplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplugthe power cord from the wall outlet and disconnect all cables from the printer before proceeding.

Use care when you replace a lithium battery.

CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.Replace it only with the same or equivalent type of lithium battery. Do not recharge, disassemble, or incineratea lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injuryor printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the printer before moving it.

Safety information

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• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at thesame time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

Safety information

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Learning about the printer

Finding information about the printerWhat are you looking for? Find it here

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Setup documentation—The setup documentationcame with the printer.

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Performing printing, copying, scanning, and faxing tasks,depending on your printer model

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using printer software

• Setting up and configuring the printer on a network,depending on your printer model

• Caring for and maintaining the printer

• Troubleshooting and solving problems

User's Guide—The User's Guide is available on theSoftware and Documentation CD.

For updates, check our Web site at support.dell.com.

Help using the printer software Windows or Mac Help—Open a printer softwareprogram or application, and then click Help.

Click to view context-sensitive information.

Notes:

• The Help installs automatically with the printersoftware.

• The printer software is located in the printerProgram folder or on the desktop, depending onyour operating system.

The latest supplemental information, updates, and technicalsupport:

• Documentation

• Driver downloads

• Product upgrades

• Service call and repair information

• Order status

• Live chat support

• E-mail support

• Telephone support

Dell Support Web site—support.dell.com

Note: Select your region, and then select your productto view the appropriate support site.

Support telephone numbers and hours of operation foryour region or country can be found on the Support Website.

Have the following information ready when you contactsupport so that they may serve you faster:

• Service Tag

• Express Service Code

Note: The Service Tag and Express Service Code appearon labels located on your printer.


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What are you looking for? Find it here

• Software and Drivers—Certified drivers for my printer andinstallers for Dell printer software

• Readme files—Last-minute technical changes, or advancedtechnical reference material for experienced users ortechnicians

Software and Documentation CD

Note: If you purchased your Dell computer and printerat the same time, documentation and drivers for yourprinter are already installed on your computer.

• Supplies and accessories for my printer

• Replacement cartridges

Dell Printer Supplies Web site–dell.com/suppliesYou can purchase printer supplies online, by telephone,or in select retail stores.

• Safety information for preparing to operate my printer

• Regulatory information

• Warranty information

Product Information Guide

Note: The Product Information Guide may not beavailable in your country or region.

Printer configurations

Basic modelThe following illustration shows the printer front with its basic features or parts:

1 Printer control panel

2 Front Door

3 Front door release button


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4 System board door

5 Standard 250-sheet tray (Tray 1)

6 Multipurpose feeder door

7 Paper stop

8 Standard exit bin

The following illustration shows the printer back with its basic features or parts:

1 Rear door

2 Ethernet port

3 USB port

4 Parallel port

5 Power cord socket

6 Power switch

7 Locking device


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Configured modelsThe following illustration shows the printer configured with an optional drawer:

1 Optional tray (Tray 2)

Understanding the printer control panelThe following diagram shows the printer control panel:


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The following diagrams and tables provide more information about the printer control panel items:

Item Description

1 Menus button ( ) Opens the menus

Note: The menus are available only when the printer is in the Ready state.

2 Back button ( ) Returns the display to the previous screen

3 Cancel button ( ) Stops all printer activity

When printing, pressing causes Stopping to appear momentarily. Then the Stoppedscreen appears offering a list of settings that you may select.

4 Indicator light Indicates the printer status:

• Off—The power is off.

• Blinking green—The printer is warming up, processing data, or printing.

• Solid green—The printer is on, but idle.

• Solid red—Operator intervention is needed.


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Item Description

1 Display Shows messages that communicate the status of the printer or that indicate possibleprinter problems that must be resolved. The display is also capable of showing picturesof Show Me instructions, which show you how to perform a task like clearing a jam.

2 Select button ( ) • Opens a menu and displays the first item in the menu (called a menu item)

• Opens a menu item and displays the available values or settings. The current userdefault setting is indicated by an asterisk (*).

• Saves the displayed menu item as the new user default setting

Note: When a new setting is saved as the user default setting, it remains in effect untilnew settings are saved or until factory defaults are restored. Settings chosen from asoftware program can also change or override the user default settings selected from theprinter control panel.

3, 4, 5, 6 Navigation buttons Press the up or down arrow buttons to scroll through menus, menu items, or settings (alsocalled values or options), or to scroll between screens and menu options.

Note: Each press of the up or down arrow buttons moves you one item in any list.

Press the right or left arrow buttons to increase or decrease a value or to scroll throughtext that rolls to another screen.


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Item Description

1 Keypad Enter numbers or symbols if the display screen has a field that accepts these entries.

Using the standard exit bin and paper stopThe standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit binincludes a paper stop that keeps paper from sliding out the front of the bin as it stacks. The paper stop also aids inneater stacking of the paper.

To open the paper stop, pull it so it flips forward.


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Notes:

• Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may causecreases in the transparencies.

• When moving the printer to another location, make sure the paper stop is closed.


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Additional printer setupAfter completing any additional printer setup, print a menu settings page to verify that all printer options are installedcorrectly. See “Printing a menu settings page” on page 30 for more information. The option names appear on thispage if they are installed correctly. Since you have not made any setting changes yet, if you print the page now itlists all the factory default settings. Once you select and save other settings from the menus, when you print this page,the user default settings are listed on the page.

Saved settings are called user default settings because you, the user, selected the values and saved them as the newsettings.

A user default setting remains in effect until you access the menu again, choose another value, and save it. An asterisk(*) appears next to each factory default setting, but once a user default setting is in effect, the asterisk appears nextto the user default setting on the display.

Factory default settings can be restored. See “Restoring the factory default settings” on page 136 for moreinformation.

Selecting a location for the printerWhen selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to installany options, leave enough room for them also. It is important to:

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.

• Provide a flat, sturdy, and stable surface.

• Keep the printer:– Away from the direct airflow of air conditioners, heaters, or ventilators

– Free from direct sunlight, humidity extremes, or temperature fluctuations

– Clean, dry, and free of dust

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Rear 300 mm (12.0 in.)

2 Front 300 mm (12.0 in.)

Additional printer setup

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3 Right side 200 mm (8.0 in.)

4 Left side 12.7 mm (0.5 in.)

5 Top 300 mm (12.0 in.)

Installing internal optionsCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, andunplug any cables going into the printer.

You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in thissection explain how to install the available cards; you can also use them to locate a card for removal.

Available internal options

Memory cards• Printer memory

• Flash memory

• Fonts

Firmware cards• Bar Code

• Forms Card

• PrintCryptionTM

Accessing the system board to install internal optionsCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, andunplug any cables going into the printer.

1 As you face the printer, the system board door is on the right side. Open the system board door.


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2 Use the following illustration to locate the appropriate connector.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity.Touch something metal on the printer before touching any system board electronic components or connectors.

1 Ethernet connector

Note: The Ethernet port is a feature on network models only.

2 USB port

3 Parallel connector

4 Memory card connector

5 Optional card connector

6 Optional card connector

Installing a memory cardCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,and unplug any cables going into the printer.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touchsomething metal on the printer before touching any system board electronic components or connectors.


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An optional memory card can be purchased separately and attached to the system board. To install the memorycard:

1 Access the system board.

2 Unpack the memory card.

Note: Avoid touching the connection points along the edge of the card.

3 Align the memory card with its connector on the system board. Push the latches on the connector open if theyare not open already.


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4 Push the memory card into the connector until the latches snap into place.

5 Close the system board door.

Installing a flash memory or firmware cardThe system board has two connections for an optional flash memory or firmware card. Only one of each may beinstalled, but the connectors are interchangeable.

CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have other devices attached to the printer, then turn them off as well, andunplug any cables going into the printer.

Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touchsomething metal on the printer before touching any system board electronic components or connectors.

1 Open the system board door.


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2 Unpack the card.

Note: Avoid touching the connection points along the edge of the card.

3 Holding the card by its sides, align the card with the connector on the system board.

4 Push the card firmly into place.

Notes:

• The entire length of the connector on the card must touch and be flush against the system board.

• Be careful not to damage the connectors.

5 Close the system board door.


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Installing hardware options

Installing an optional drawerThe printer supports an optional drawer. Only one drawer may be installed on the printer at one time.

CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn theprinter off and unplug the power cord from the wall outlet before continuing

1 Unpack the drawer, and then remove any packing material from the outside of the drawer.

2 Remove the tray from the support unit.

3 Remove any packing material and tape from inside the tray.

4 Insert the tray into the support unit.

5 Place the drawer in the location chosen for the printer.


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6 Align the printer with the drawer, and then lower the printer into place.

Attaching cables1 Connect the printer to a computer or a network.

• For a local connection, use a USB or parallel cable.

• For a network connection, use an Ethernet cable.

2 Connect the power cord to the printer first and then to a wall outlet.


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1 Ethernet port

2 USB port

3 Parallel port

4 Power cord socket

Installing the printer on a wired networkUse the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiberoptic network connections.

Before you install the printer on a wired network, make sure that:• You have completed the initial setup of the printer.

• The printer is connected to your network with the appropriate type of cable.

For Windows users1 Insert the Software and Documentation CD.

Wait for the Welcome screen to appear.

If the CD does not launch after a minute, then do the following:

a Click , or click Start and then click Run.

b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.

2 Click Install Printer and Software.

3 Click Agree to agree to the License Agreement.

4 Select Suggested, and then click Next.

Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, selectCustom and follow the on-screen instructions.

5 Select Wired Network Attach, and then click Next.


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6 Select the printer manufacturer from the list.

7 Select the printer model from the list, and then click Next.

8 Select the printer from the list of printers discovered on the network, and then click Finish.

Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow theon-screen instructions.

9 Follow the on-screen instructions to complete the installation.

For Macintosh users1 Allow the network DHCP server to assign an IP address to the printer.

2 Print the network setup page from the printer. For information on printing a network setup page, see “Printinga network setup page” on page 30.

3 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if youare configuring access for computers on a different subnet than the printer.

4 Install the drivers and add the printer.

a Install a PPD file on the computer:1 Insert the Software and Documentation CD in the CD or DVD drive.2 Double-click the installer package for the printer.3 From the Welcome screen, click Continue.4 Click Continue again after viewing the Readme file.5 Click Continue after viewing the license agreement, and then click Agree to accept the terms of the

agreement.6 Select a Destination, and then click Continue.7 From the Easy Install screen, click Install.8 Type the user password, and then click OK.

All the necessary software is installed on the computer.9 Click Restart when installation is complete.

b Add the printer:

• For IP printing:

In Mac OS X version 10.5 or later1 From the Apple menu, choose System Preferences.2 Click Print & Fax.3 Click +.4 Click IP.5 Type in the IP address of your printer in the Address field.6 Click Add.

In Mac OS X version 10.4 and earlier1 From the Finder desktop, choose Go > Applications.2 Double-click Utilities.3 Double-click Printer Setup Utility or Print Center.4 From the Printer List, click Add.


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5 Click IP.6 Type in the IP address of your printer in the Address field.7 Click Add.

• For AppleTalk printing:

In Mac OS X version 10.51 From the Apple menu, choose System Preferences.2 Click Print & Fax.3 Click +.4 Click AppleTalk.5 Select the printer from the list.6 Click Add.

In Mac OS X version 10.4 and earlier1 From the Finder desktop, choose Go > Applications.2 Double-click Utilities.3 Double-click Print Center or Printer Setup Utility.4 From the Printer List, click Add.5 Choose the Default Browser tab.6 Click More Printers.7 From the first pop-up menu, choose AppleTalk.8 From the second pop-up menu, select Local AppleTalk zone.9 Select the printer from the list.

10 Click Add.

Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact yoursystem support person for assistance.

Installing printer softwareA printer driver is software that lets the computer communicate with the printer. The printer software is typicallyinstalled during the initial printer setup. If you need to install the software after setup, follow these instructions:

For Windows users1 Close all open software programs.

2 Insert the Software and Documentation CD.

3 From the main installation dialog, click Install.

4 Follow the instructions on the screen.

For Macintosh users1 Close all open software applications.

2 Insert the Software and Documentation CD.


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3 From the Finder desktop, double-click the printer CD icon that automatically appears.

4 Double-click the Install icon.


Using the World Wide WebUpdated printer software may be available at www.support.dell.com.

Verifying printer setupOnce all hardware and software options are installed and the printer is turned on, verify that the printer is set upcorrectly by printing the following: .

• Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installedoptions appears toward the bottom of the page. If an option you installed is not listed, then it is not installedcorrectly. Remove the option and install it again.

• Network setup page—If your printer is a network model and is attached to a network, print a network setuppage to verify the network connection. This page also provides important information that aids network printingconfiguration.

Printing a menu settings pagePrint a menu settings page to review the current menu settings and to verify printer options are installed correctly.

Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factorydefault settings. Once you select and save other settings from the menus, they replace the factory default settingsas user default settings. A user default setting remains in effect until you access the menu again, choose anothervalue, and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 136.

1 Make sure the printer is on and Ready appears.

2 From the printer control panel, press .

3 Press the down arrow button until Reports appears, and then press .

Menu Settings Page appears.

4 Press .

After the menu settings page prints, Ready appears.

Printing a network setup pageIf the printer is attached to a network, print a network setup page to verify the network connection. This page alsoprovides important information that aids network printing configuration.





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4 Press the down arrow button until Network Setup Page appears, and then press .

After the network setup page prints, Ready appears.

5 Check the first section on the network setup page, and confirm that Status is “Connected.”

If Status is “Not Connected,” the LAN drop may not be active or the network cable may be malfunctioning. Consulta system support person for a solution, and then print another network setup page.


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Loading paper and specialty mediaThis section explains how to load the paper trays and the multipurpose feeder. It also includes information aboutpaper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.

Setting the Paper Size and Paper TypeWhen the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.

Note: If you load a tray with paper that is the same size as the paper that was previously loaded in the tray, you donot need to change the Paper Size setting.



Paper Menu appears.

3 Press .

4 Press the up or down arrow button until Paper Size/Type appears, and then press .

5 Press the up or down arrow button until the correct tray or feeder appears, and then press .

6 Press the left or right arrow button until the correct size appears, and then press .

Paper Type appears.

7 Press the left or right arrow button until the correct type appears, and then press .

Submitting selection appears, followed by Paper Size/Type.

Configuring Universal paper settingsThe Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printermenus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the PaperSize menu. Then, specify all of the following Universal size settings for your paper:• Units of measure (inches or millimeters)

• Portrait Height and Portrait Width

• Feed Direction

Note: The smallest supported Universal size is 76.2 x 127 mm (3 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).

Specify a unit of measurement1 Make sure the printer is on and Ready appears.


Paper Menu appears.

3 Press .

Loading paper and specialty media

32

4 Press the down arrow button until Universal Setup appears, and then press .

5 Press the down arrow button until Units of Measure appears, and then press .

6 Press the down arrow button until appears next to the correct unit of measure, and then press .

Submitting selection appears, followed by the Universal Setup menu.

Specify the paper height and widthDefining a specific height and width measurement for the Universal paper size (in the portrait orientation) allowsthe printer to support the size, including support for standard features such as duplex printing and printing multiplepages on one sheet.

Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper widthsetting, or adjust both. Instructions to adjust both follow.

1 From the Universal Setup menu, press the down arrow button until Portrait Width appears, and thenpress .

2 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and thenpress .


3 From the Universal Setup menu, press the down arrow button until Portrait Height appears, and thenpress .

4 Press the left arrow button to decrease the setting or the right arrow button to increase the setting, and thenpress .


5 Press and release until Ready appears.

Specify a feed directionShort Edge is the factory default setting for feed direction for Universal paper settings. The Feed Direction menu willnot appear from the Universal Setup menu unless Long Edge is an available setting. If necessary, specify whether theshort or long edge of the paper will enter the printer first.

1 From the Universal Setup menu, press the down arrow button until Feed Direction appears, and then press.

2 Press the down arrow button until Short Edge or Long Edge appears, and then press .

Loading trays1 Pull the tray completely out.

Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.


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2 Squeeze and slide the guides to the correct position for the paper size you are loading.


34

For long paper like A4 or legal, squeeze and slide the length guide backwards to accommodate the length ofpaper you are loading.

If you are loading A6-size paper:

a Squeeze and slide the length guide toward the center of the tray to the A5 size position.

b Raise the A6 backstop.

Notes:

• The standard tray accommodates only 150 sheets of A6-size paper. Notice the maximum fill line on the A6backstop which indicates the maximum height for loading A6-size paper. Do not try to overload the tray.

• A6-size paper cannot be loaded in the optional tray.

Notes:

• Use the size indicators on the bottom of the tray to help position the guide.

• For setup, load letter- or A4-size paper based on the standard size for your country or region.


35

3 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper.Straighten the edges on a level surface.

4 Load the paper stack toward the back of the tray as shown with the recommended print side facedown.

Note: The maximum fill line on the width guide indicates the maximum height for loading paper. Do not loadA6-size paper to the maximum fill line; the tray holds only 150 sheets of A6-size paper.

1 Maximum fill line

Load letterhead with the top edge of the sheet toward the front of the tray and the design facedown.


36

5 Squeeze and slide the guides to lightly touch the side of the stack.

6 Insert the tray.

7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the PaperType setting for the tray.


37

Using the multipurpose feeder

Opening the multipurpose feeder1 Grasp the handle, and pull the multipurpose feeder door down.

2 Grasp the raised handle, and pull the extension forward.

3 Grasp the handle, and pull the extension so it flips forward.


38

4 Guide the extension down gently so the multipurpose feeder is extended fully and open.

Loading the multipurpose feeder1 Squeeze the tab located on the right width guide, and move the guides out fully.

2 Prepare the paper or specialty media for loading.• Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or crease

the paper or labels. Straighten the edges on a level surface.

• Hold transparencies by the edges, and then fan them. Straighten the edges on a level surface.

Note: Avoid touching the print side of the transparencies. Be careful not to scratch them.


39

• Flex a stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a levelsurface.

Note: Fanning prevents the edges of envelopes from sticking together. It also helps them feed properly toavoid jams. Do not fold or crease envelopes.

3 Load the paper or specialty media.

Notes:

• Do not force any paper into the multipurpose feeder. Overfilling may cause jams.

• Do not exceed the maximum stack height by forcing paper or specialty media under the stack height limiterswhich are located on the guides.


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• Load paper, transparencies, and card stock with the recommended print side faceup and the top edge enteringthe printer first. For more information on loading transparencies, see the packaging the transparencies camein.

• Load letterhead with the logo faceup and the top edge entering the printer first.

• Load envelopes with the flap side down and the stamp location in the position shown. The stamp and addressare shown to illustrate the proper orientation for loading envelopes.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings,or self-stick adhesives. These envelopes may severely damage the printer.


41

4 Squeeze the tab located on the right width guide to adjust the guides to lightly touch the sides of the stack.

5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in themultipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled.

6 From the printer control panel, set the Paper Size and Paper Type.

Linking and unlinking traysIn addition to linking trays to each other, you can also link the multipurpose feeder to the trays.

Linking traysTray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the nextlinked tray. When the Size and Type settings are the same for any trays, the trays are automatically linked. The Sizeand Type settings for all trays must be set from the Paper menu.


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Unlinking traysUnlinked trays have settings that are not the same as the settings of any other tray. To unlink a tray using the Papermenu, change the Paper Type and Paper Size settings so that they do not match the settings of any other tray.

1 From the Paper menu, make sure the Type setting (for example, Plain Paper, letterhead, Custom Type <x>) forthe tray you want to unlink does not match the Type setting of any other tray.

If the name that best describes your paper is used by linked trays, assign a different Paper Type name to the tray,such as Custom Type <x>, or assign your own custom name.

2 Make sure the Size setting (for example, letter, A4, statement) for the tray you want to unlink does not match theSize setting of any other tray.

Note: Paper Size settings are not automatic; they must be set manually from the Paper menu.

Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paperloaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not beproperly processed if an inaccurate Paper Type is selected.

Assigning a Custom Type <x> nameAssign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each traythat you want to link. Only trays with the same custom names assigned will link.



3 Press the down arrow button until Paper Menu appears, and then press .

4 Press the down arrow button until Paper Size/Type appears, and then press .

5 Press the down arrow button until appears next to the name of the tray, and then press .

The Paper Size menu appears.

6 Press again.

The Paper Type menu appears.

7 Press the down arrow button until Custom Type <x> or another custom name appears, and then press.

Submitting selection appears, followed by Paper Menu.

8 Verify that the correct Paper Type is associated with the custom name.

Note: Plain Paper is the factory default Paper Type associated with all Custom Type <x> names and user-definedcustom names.

a From the Paper menu, press the down arrow button until Custom Types appears, and then press .

b Press the down arrow button until appears next to the custom paper type name you selected in step 7 onpage 43, and then press .

c Press the down arrow button until appears next to the Paper Type setting you want, and then press .


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Changing a Custom Type <x> nameIf the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x>for each of the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus displaythe new name instead of Custom Type <x>.

To change a Custom Type <x> name:

1 Type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, print a network setup page and locate the address in theTCP/IP section.

2 Click Settings.

3 Click Paper Menu.

4 Click Custom Name.

5 Type a name for the paper type in a Custom Name <x> box.

Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size and Typemenus.

6 Click Submit.

7 Click Custom Types.

Custom Types appears, followed by your custom name.

8 Select a Paper Type setting from the pick list next to your custom name.

9 Click Submit.


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Paper and specialty media guidelinesPaper and specialty media are paper, card stock, envelopes, paper labels, and transparencies. A number of itemsmust be considered concerning the selection of paper and specialty media before printing. This chapter providesinformation on making selections and caring for papers and specialty media.

It is recommended that you try a limited sample of any paper or specialty media you are considering using with theprinter before purchasing large quantities.

Paper guidelinesSelecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample ofthe paper or specialty media before buying large quantities.

Paper characteristicsThe following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock.

Weight

The printer trays can automatically feed paper weights up to 90 g/m2 (24 lb bond) grain long paper. The multipurposefeeder can automatically feed paper weights up to 163 g/m2 (43 lb bond) grain long. Paper lighter than 60 g/m2

(16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb bond) grainlong paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier paper.

Note: Duplex printing is supported only for 60–90 g/m2 (16–24 lb bond) paper.

CurlCurl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occurafter the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped inhot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can causefeeding problems.

SmoothnessPaper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is toosmooth, it can cause paper feeding or print quality issues. Always use paper between 100–300 Sheffield points;smoothness between 150–250 Sheffield points produces the best print quality.

Moisture contentThe amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes thatcan degrade its performance.

Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to48 hours before printing. Extend the time several days if the storage or transportation environment is very differentfrom the printer environment. Thick paper may also require a longer conditioning period.

Paper and specialty media guidelines

45

Grain directionGrain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length ofthe paper, or grain short, running the width of the paper.

For 60–90 g/m2 (16–24 lb bond) paper, grain long paper is recommended.

Fiber contentMost high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Papercontaining fibers such as cotton can negatively affect paper handling.

Unacceptable paperThe following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm(±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m2 (16 lb)

• Multiple-part forms or documents

Selecting paperUsing appropriate paper prevents jams and helps ensure trouble-free printing.

To help avoid jams and poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended print side. This information is usually indicated on the package.

• Do not use paper, paper labels, or card stock that has been cut or trimmed by hand.

• Do not mix sizes, types, or weights in the same source; mixing results in jams.

• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterheadUse these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60–90 g/m2 (16–24 lb) paper.

• Use only forms and letterhead printed using an offset lithographic or engraved printing process.

• Avoid papers with rough or heavily textured surfaces.


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Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstandtemperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affectedby the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.When in doubt, contact the paper supplier.

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without meltingor releasing hazardous emissions.

Using recycled paper and other office papers• Low moisture content (4–5%)

• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European)

Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougherpapers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work very well inlaser printers, despite surface texture. Before using these types of paper, consult your paper supplier.

• Suitable sheet-to-sheet coefficient of friction (0.4–0.6)

• Sufficient bending resistance in the direction of feed

Recycled paper, paper of lower weight (<60 g/m2 [16 lb bond]) and/or lower caliper (<3.8 mils [0.1 mm]), and paperthat is cut grain-short for portrait (or short-edge) fed printers may have lower bending resistance than is required forreliable paper feeding. Before using these types of paper for laser (electrophotographic) printing, consult your papersupplier. Remember that these are general guidelines only and that paper meeting these guidelines may still causepaper feeding problems in any laser printer (for example, if the paper curls excessively under normal printingconditions).

Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most labelmanufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humiditybetween 40 and 60%.

• Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.

• Store individual packages on a flat surface.

• Do not store anything on top of individual paper packages.


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Supported paper sizes, types, weights, andcapacitiesThe following tables provide information on standard and optional paper sources, the types of paper they support,and capacities.

Note: For an unlisted paper size, select the closest larger listed size.

Paper sizes supported by the printer

Paper size Dimensions Standard250-sheet tray

Optional tray Multipurposefeeder

Duplex path

A4 210 x 297 mm(8.3 x 11.7 in.)

A5 148 x 210 mm(5.8 x 8.3 in.)

X

A61 105 x 148 mm(4.1 x 5.8 in.)

X X

Executive 184 x 267 mm(7.3 x 10.5 in.)

X

Folio 216 x 330 mm(8.5 x 13 in.)

JIS B5 182 x 257 mm(7.2 x 10.1 in.)

X

Legal 216 x 356 mm(8.5 x 14 in.)

Letter 216 x 279 mm(8.5 x 11 in.)

Oficio (Mexico) 216 x 340 mm(8.5 x 13.4 in.)

Statement 140 x 216 mm(5.5 x 8.5 in.)

X

Universal2 76.2 x 127 mm(3 x 5 in.) up to216 x 356 mm(8.5 x 14 in.)

X3

B5 Envelope 176 x 250 mm(6.9 x 9.8 in.)

X X X

C5 Envelope 162 x 229 mm(6.4 x 9 in.)

X X X

1 A6 is supported only for grain long papers.2 If a paper size you want to use is not listed, then configure a Universal paper size. For more information, see “ConfiguringUniversal paper settings” on page 32.3 Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.


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Paper size Dimensions Standard250-sheet tray

Optional tray Multipurposefeeder

Duplex path

DL Envelope 110 x 220 mm(4.3 x 8.7 in.)

X X X

7 3/4 Envelope(Monarch)

98 x 191 mm(3.9 x 7.5 in.)

X X X

9 Envelope 98 x 225 mm(3.9 x 8.9 in.)

X X X

10 Envelope 105 x 241 mm(4.1 x 9.5 in.)

X X X

Other Envelope 216 x 356 mm (8.5 x14 in.)

X X X

1 A6 is supported only for grain long papers.2 If a paper size you want to use is not listed, then configure a Universal paper size. For more information, see “ConfiguringUniversal paper settings” on page 32.3 Universal paper size has limited support in the duplex path for paper sizes 210 x 279 mm (8.3 x 11 in.) or larger.

Paper types and weights supported by the printerThe printer engine and the duplex path support 60–90 g/m2 (16–24 lb) paper weights. The multipurpose feedersupports 60–163 g/m2 (16–43 lb) paper weights.

Paper type Standard 250-sheettray

Optional tray Multipurpose feeder Duplex path

Paper• Plain

• Light

• Heavy

• Rough/Cotton

• Recycled

• Custom

Bond

Letterhead

Preprinted

Colored Paper

Card stock X X X

Glossy paper X X X X

Paper labels1 X

1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print nomore than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.2 Use envelopes that lie flat when individually placed on a table facedown.


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Paper type Standard 250-sheettray

Optional tray Multipurpose feeder Duplex path

Transparencies X X

Envelopes (smooth)2 X X X

1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print nomore than 20 pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.2 Use envelopes that lie flat when individually placed on a table facedown.

Paper capacitiesThe capacities of the trays and the multipurpose feeder are based on 75 g/m2 (20 lb) paper.

Load up to Notes

Tray 1250 sheets of paper150 sheets of A6-size paper50 paper labels50 transparencies

Note: Vinyl, pharmacy, or dual-sided labels are not supported. Usepaper labels only. Single-sided paper labels designed for laserprinters are supported for occasional use. It is recommended toprint no more than 20 pages of paper labels per month.

Tray 2550 sheets of paper50 paper labels

Note: Only one optional drawer may be installed on the printer ata time.

Multipurpose feeder50 sheets of paper15 paper labels10 transparencies10 sheets of card stock7 envelopes

Note: Feed paper into the multipurpose feeder only to the pointwhere its leading edge can contact the paper guides. Do not forcethe paper into the feeder.


50

Software overviewUse the Software and Documentation CD that came with your printer to install a combination of software applications,depending on your operating system.

Note: If you purchased your printer and computer separately, you must use the Software and Documentation CD toinstall these software applications.

Note: These software applications are not available with Macintosh®.

Status Monitor CenterNote: For the local Status Monitor Center to work properly, bidirectional communication support must be in placeso the printer and computer can communicate. The Status Monitor Center only works when the printer is connectedto a computer locally through a USB cable.

Use the Status Monitor Center to manage multiple Status Monitors.• Double-click a printer name to open its Status Monitor, or select Run to open a Status Monitor for a particular

printer.

• Select Update to change the appearance of the list of printers.

Driver ProfilerUse the Driver Profiler to create driver profiles that contain custom driver settings. A driver profile can contain a groupof saved printer driver settings and other data for such things as:

• Print orientation and N-Up (document settings)

• Installation status of an output tray (printer options)

• User-defined paper sizes (custom papers)

• Simple text and watermarks

• Overlay references

• Font references

• Form associations

Dell Printer Alert UtilityNote: This application is not available with Windows 2000.

The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer. Whenthere is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information.

Note: For the Dell Printer Alert Utility to work properly, bidirectional communication support must be in place so theprinter and computer can communicate. An exception is added to the Windows Firewall to allow this communication.

If you opted to install the Dell Printer Alert Utility with your printer software, the utility automatically launches whenthe software installation is completed. The utility is active if you see in the System Tray.

Software overview

51

To disable the Dell Printer Alert Utility:

1 From the System Tray, right click the icon.

2 Select Exit.

To re-enable the Dell Printer Alert Utility:

1 In Windows Vista or later:

a Click Programs.

b Click Dell Printers.

c Click Dell 3330dn Laser Printer.

In Windows XP:

Click Start Programs or All Programs Dell Printers Dell 3330dn Laser Printer.

2 Click Printer Alert Utility.

Installing the optional XPS driverThe XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPScolor and graphics features that are only available for users of Windows Vista and later Windows operating systems.In order to use XPS features, you must install the XPS driver as an additional driver after you install your printer.

Note: Before installing the XPS driver, install the printer on your computer.

To install the driver:

1 Click Control Panel.

2 Under Hardware and Sound, click Printer, and then click Add a Printer.

3 From the Add Printer dialog box, choose one of the following:• If you are using a USB connection, make sure the USB cable is connected to the computer and printer, and

then do the following:a Click Add a local printer.b From the Use an existing port: drop-down menu, select Virtual printer port for USB, and then click

Next.

4 Click Have disk.

The Install From Disk dialog box opens.

5 Click Browse, and then navigate to the XPS driver files on your computer:

a Click Computer, and then double-click (C:).

b Double-click Drivers, and then double-click PRINTER.

c Double-click the folder that has your printer model number, and then double-click Drivers.

d Double-click xps, and then click Open.

e From the Install From Disk dialog box, click OK.

6 Click Next on the following two dialog boxes.

For more information on the XPS driver, see the XPS readme file on the Software and Documentation CD. The file islocated in the xps folder with the setupxps batch file (D:\Drivers\xps\readme).

Software overview

52

Dell Toner Management System

Printing Status WindowNote: For the Printing Status Window to work properly, bidirectional communication support must be in place sothe printer and computer can communicate. An exception is added to the Windows® Firewall to allow thiscommunication.

The Printing Status window displays the status of the printer (Printer Ready, Printer Offline, and Error-Check Printer)and the name of the job when you send a job to print.

The Printing Status window also displays the level of toner so you can:

• Monitor the toner level for your printer.

• Click Order Supplies to order replacement toner cartridges.

Dell Printer Supplies Reorder ApplicationThe Order Supplies dialog box can be launched from the Printing Status window, the Programs window, or thedesktop icon.

You can order toner by phone or from the Web.

• If ordering online, launch the Dell Printer Supplies Reorder Application:

1 In Windows Vista or later:a Click Programs.b Click Dell Printers.c Click Dell 3330dn Laser Printer.In Windows XP and 2000:


2 Click Dell Printer Supplies Reorder Application.The Order Supplies dialog box opens.

3 If Multiple Printers Found launches, select the printer you are ordering the supplies for.


• If ordering from the Web, click the link under the Order Online heading.

• If ordering by phone, call the number that appears under the Order by Phone heading.

Software overview

53

PrintingThis chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 63 and “Storingpaper” on page 47.

Printing a document1 Load paper into a tray or feeder.

2 From the Paper menu, set the Paper Type and Paper Size based on the paper that is loaded.

3 Do one of the following:

For Windows usersa With a document open, click File Print.

b Click Properties, Preferences, Options, or Setup.

c From the Form Source list box, select the source containing the paper you loaded.

d From the Form Type list box, select the paper type.

e From the Form Size list box, select the paper size.

f Click OK, and then click Print.

For Macintosh usersIn Mac OS X:

a Customize the settings as needed in the Page Setup dialog.1 With a document open, choose File > Page Setup.2 From the Paper Size pop-up menu, choose a paper size or create a custom size to match the loaded paper.3 Click OK.

b Customize the settings as needed in the Print dialog:1 With a document open, click File > Print.

If necessary, click the disclosure triangle to see more options.2 From the print options or Copies & Pages pop-up menu, choose Printer Features.3 From the Feature Sets pop-up menu, choose Paper.4 From the Paper type pop-up menu, choose a paper type.5 Click Print.

In Mac OS 9:

a Customize the settings as needed in the Page Setup dialog:1 With a document open, choose File > Page Setup.2 From the Paper pop-up menu, choose a paper size or create a custom size to match the loaded paper.3 Click OK.

Printing

54

b Customize the settings as needed in the Print dialog:1 With a document open, choose File > Print.2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper.3 Click Print.

Printing on specialty media

Tips on using letterheadPage orientation is important when printing on letterhead. Use the following table to determine which direction toload the letterhead:

Source or process Print side Paper orientation

• Standard 250-sheettray

• Optional tray

Printed letterheaddesign is placedfacedown.

The top edge of the sheet with the logo is placed at the front of thetray.

Duplex (two-sided)printing from trays

Printed letterheaddesign is placed faceup.

The top edge of the sheet with the logo is placed at the back of thetray.

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable forlaser printers.

Printing

55

Source or process Print side Paper orientation

Multipurpose feederSimplex (one-sided)printing

Preprinted letterheaddesign is placed faceup.

The top edge of the sheet with the logo should enter themultipurpose feeder first.

Multipurpose feeder(duplex printing)

Preprinted letterheaddesign is placedfacedown.

The top edge of the sheet with the logo should enter themultipurpose feeder last.

Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable forlaser printers.

Tips on using transparenciesPrint samples on the transparencies being considered for use before buying large quantities.

When printing on transparencies:

• Feed transparencies from the standard 250-sheet tray or the multipurpose feeder.

• Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensuretransparencies are able to withstand temperatures up to 175°C (350°F) without melting, discoloring, offsetting,or releasing hazardous emissions.

Note: Transparencies can be printed at a temperature up to 180°C (356°F) if Transparency Weight is set to Heavyand Transparency Texture is set to Rough. Select these settings using the Embedded Web Server, or from theprinter control panel Paper menu.

• To prevent print quality problems, avoid getting fingerprints on the transparencies.

• Before loading transparencies, fan the stack to prevent sheets from sticking together.

Printing

56

Tips on using envelopesPrint samples on the envelopes being considered for use before buying large quantities.

When printing on envelopes:

• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure theenvelopes can withstand temperatures up to 210°C (410°F) without sealing, wrinkling, curling excessively, orreleasing hazardous emissions.

Note: Envelopes can be printed at a temperature up to 220°C (428°F) if Envelope Weight is set to Heavy andEnvelope Texture is set to Rough. Select these settings using the Embedded Web Server, or from the printercontrol panel Paper menu.

• For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed90 g/m2 (24 lb bond) weight.

• Use only new envelopes.

• To optimize performance and minimize jams, do not use envelopes that:

– Have excessive curl or twist

– Are stuck together or damaged in any way

– Have windows, holes, perforations, cutouts, or embossing

– Have metal clasps, string ties, or folding bars

– Have an interlocking design

– Have postage stamps attached

– Have any exposed adhesive when the flap is in the sealed or closed position

– Have bent corners

– Have rough, cockle, or laid finishes

• Adjust the width guides to fit the width of the envelopes.

Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.

Tips on using labelsPrint samples on the labels being considered for use before buying large quantities.

Note: Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended toprint 20 or fewer pages of paper labels a month. Vinyl, pharmacy, and dual-sided labels are not supported.

When printing on labels:

• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:

– The labels can withstand temperatures up to 210°C (410°F) without sealing, excessive curling, wrinkling, orreleasing hazardous emissions.

Note: Labels can be printed at a higher fusing temperature up to 220°C (428°F) if Label Weight is set toHeavy. Select this setting using the Embedded Web Server, or from the printer control panel Paper menu.

– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressurewithout delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheetsalso contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.

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• Do not use labels with exposed adhesive.

• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.

• Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.

• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge,and use a non-oozing adhesive.

• Portrait orientation works best, especially when printing bar codes.

Tips on using card stockCard stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,and texture, can significantly impact print quality. Print samples on the card stock being considered for use beforebuying large quantities.

When printing on card stock:

• Make sure the Paper Type is Card Stock.

• Select the appropriate Paper Texture setting.

• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams orother paper handling problems.

• Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 210°C (410°F)without releasing hazardous emissions.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprintingintroduces semi-liquid and volatile components into the printer.

• Use grain short card stock when possible.

Printing confidential and other held jobs

Holding jobs in the printerWhen sending a job to the printer, you can specify that you want the printer to hold the job in memory until youstart the job from the printer control panel. All print jobs that can be initiated by the user at the printer are calledheld jobs.

Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory toprocess additional held jobs.

Job type Description

Confidential When you send a Confidential print job to the printer, you must create a PIN fromthe computer. The PIN must be four digits using the numbers 0–9. The job is heldin printer memory until you enter the PIN from the printer control panel andchoose to print or delete the job.

Verify When you send a Verify print job, the printer prints one copy and holds theremaining copies in printer memory. Verify lets you examine the first copy to seeif it is satisfactory before printing the remaining copies. Once all copies areprinted, the job is automatically deleted from printer memory.

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Job type Description

Reserve When you send a Reserve print job, the printer does not print the job immediately.It stores the job in memory so you can print the job later. The job is held in memoryuntil you delete it from the Held Jobs menu.

Repeat When you send a Repeat print job, the printer prints all requested copies of thejob and stores the job in memory so you can print additional copies later. Youcan print additional copies as long as the job remains stored in memory.

Other types of held jobs include:

• Forms from a kiosk

• Bookmarks

• Jobs not printed, which are called parked jobs

Printing confidential and other held jobsConfidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobscontinue to be held in the printer until you choose to delete them.

For Windows Users

1 With a document open, click File Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Other Options, and then click Print and Hold.

4 Select your job type (Confidential, Reserve, Repeat, Verify, profiles, forms from a kiosk, bookmarks, or a parkedjob), and then assign a user name. For a confidential job, also enter a four-digit PIN.

5 Click OK or Print, and then go to the printer to release the job.

6 From the printer control panel, press the down arrow button until Held jobs appears, and then press .

7 Press the down arrow button until appears next to your user name, and then press .

8 Press the down arrow button until appears next to the job type or job name, and then press .

If you selected a job name, proceed to step 11 on page 59.

9 After selecting your job type, use the keypad to enter your PIN.

If you enter an invalid PIN, the Invalid PIN screen appears.

• To re-enter the PIN, make sure Try again appears, and then press .

• To cancel the PIN, press the down arrow button until Cancel appears, and then press .

10 Press the down arrow button until appears next to the job you want to print, and then press .

11 Press the down arrow button until appears next to the number of copies you want to print, and then press.

Note: Use the keypad to enter a number if necessary.

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For Macintosh users

1 With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options pop-up menu, choose Job Routing.

3 Choose your job type (Confidential, Reserve, Repeat, Verify, profiles, forms from a kiosk, bookmarks, or a parkedjob), and then assign a user name. For a confidential job, also enter a four-digit PIN.

4 Click Print, and then go to the printer to release the job.

5 From the printer control panel, press the down arrow button until Held jobs appears, and then press .

6 Press the down arrow button until appears next to your user name, and then press .

7 Press the down arrow button until appears next to your job, and then press .

8 For confidential jobs, use the numeric keypad to enter your PIN.

If you enter an invalid PIN, the Invalid PIN screen appears.

• To re-enter the PIN, make sure Try again appears, and then press .

• To cancel the PIN, press the down arrow button until Cancel appears, and then press .

9 Press the down arrow button until appears next to the job you want to print, and then press .

Printing information pagesSee “Printing a menu settings page” on page 30 and “Printing a network setup page” on page 30 for more informationon printing these pages.

Printing a font sample listTo print samples of the fonts currently available for your printer:




4 Press the down arrow button until Print Fonts appears, and then press .

5 Press the down arrow button until appears next to PCL Fonts or PostScript Fonts, and then press.

After the font sample list prints, Ready appears.

Printing a directory listA directory list shows the resources stored in flash memory.



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4 Press the down arrow button until Print Directory appears, and then press .

After the directory list prints, Ready appears.

Printing the print quality test pagesPrint the print quality test pages to isolate print quality problems.

1 Turn the printer off.

2 Hold down and the right arrow button while turning the printer on.

3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.

4 Press the down arrow button until Prt Quality Pgs appears, and then press .

The print quality test pages print.

5 Press the down arrow button until Exit Config Menu appears, and then press .

Resetting the Printer appears briefly, followed by a clock, and then Ready appears.

Canceling a print job

Canceling a print job from the printer control panelIf the job is formatting or already printing, and Cancel a job appears on the first line of the display:

1 Press the arrow buttons until Cancel appears.

A list of jobs appears.

2 Press the arrow buttons until appears next to the job you want to cancel, and then press .

Note: Once a print job is sent, to easily cancel a job, press . The Stopped screen appears. Press the arrow buttons

until Cancel a job appears, and then press .

Canceling a print job from the computerTo cancel a print job, do one of the following:

For Windows users

1 Click , or click Start and then click Run.

2 In the Start Search or Run box, type control printers.

3 Press Enter, or click OK.

The printer folder opens.

4 Double-click the printer icon.

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5 Select the job to cancel.

6 From the keyboard, press Delete.

From the Windows taskbar:

When you send a job to print, a small printer icon appears in the right corner of the taskbar.


A list of print jobs appears in the printer window.

2 Select a job to cancel.

3 From the keyboard, press Delete.

For Macintosh usersIn Mac OS X version 10.5 or later:

1 From the Apple menu, choose System Preferences.

2 Click Print & Fax, and then double-click the printer icon.

3 From the printer window, select the job to cancel.

4 From the icon bar at the top of the window, click the Delete icon.

In Mac OS X version 10.4 and earlier:

1 From the Go menu, choose Applications.

2 Double-click Utilities, and then double-click Print Center or Printer Setup Utility.


4 From the printer window, select the job to cancel.

5 From the icon bar at the top of the window, click the Delete icon.

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Clearing jamsBy carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. Formore information, see “Avoiding jams” on page 63. If jams do occur, follow the steps outlined in this chapter.

Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser.

To resolve the jam messages, you must clear the entire paper path, and press to clear the message and resumeprinting. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, theAuto setting does not guarantee the page will print.

Note: Auto is the Jam recovery factory default setting. The printer reprints jammed pages unless the memory requiredto hold the pages is needed for other printer tasks.

Avoiding jamsThe following hints can help you avoid jams:

Paper tray recommendations• Make sure the paper lies flat in the paper tray.

• Do not remove the paper tray while the printer is printing.

• Do not load the paper tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.

• Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

• Make sure the guides in the paper tray or the manual feeder are properly positioned and are not pressing tootightly against the paper or envelopes.

• Push the paper tray in firmly after loading paper.

Paper recommendations• Use only recommended paper or specialty media.

• Do not load wrinkled, creased, damp, bent, or curled paper.

• Flex, fan, and straighten paper before loading it.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same stack.

• Make sure all sizes and types are set correctly in the printer control panel menus.

• Store paper per the manufacturer's recommendations.

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Accessing jam areasOpen doors and remove trays to access jam areas. The following illustration shows possible jam areas:

Access point Description

1 Standard exit bin

2 Front door

3 Multipurpose feeder door

4 Standard tray (Tray 1)

5 Optional tray (Tray 2)

6 Push button to open the front door. Inside this door is the unit housing the toner cartridge andphotoconductor kit.

7 Rear door

Jam message numbers and how to access each jam

Jam number To access the jam

200 Try one or more of the following:

• Remove Tray 1.

• Open the front door, and then remove the photoconductor kit.

201 Open the front door, and then remove the photoconductor kit.

202 Open the front door, and then open the rear door.

231 Open the front door, and then open the rear door.

Note: For alternative access to the jam, remove Tray 1, and then press the lever.

233 Remove Tray 1, and then depress the lever.

Note: For alternative access to the jam, open the front door, and then open the rear door.


• Open the front door, and then open the rear door.

• Remove Tray 1, and then press the lever.

235 Remove the jam from the standard exit bin.

242 Remove Tray 2.

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Jam number To access the jam


• If the sheet is visible in the multipurpose feeder, gently pull it from the front of themultipurpose feeder.

• If it is not visible, open the front door, and then remove the unit. Lift the flap at the front ofthe printer, and then remove any jammed sheets.

200 paper jam1 Remove the tray from the printer.

2 Remove the jam if you see it here.

3 If you do not see it, open the front door, and then remove the photoconductor kit and toner cartridge (unit).

Note: When the photoconductor kit and toner cartridge are together, they are called a unit.

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4 Lift the flap in front of the printer, and remove any jammed sheets.

5 Align and insert the unit.

6 Close the front door.

7 Insert the tray.

8 Press .

201 paper jamCAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the riskof injury from a hot component, allow the surface to cool before removing paper from this area.

1 Open the front door, and then remove the unit.

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2 Lift the flap in front of the printer, and then remove any jammed sheets.



5 Press .



2 Lift the flap in front of the printer, and then remove any jammed sheets.

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3 Open the rear door.

4 Remove the jam.

5 Close the rear door.


7 Press .

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1 Open the front door.


3 Remove the jam.

4 Close the rear door.

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6 Press .

If this does not clear the jam, complete the steps in “233 paper jam” on page 70.

233 paper jam1 Remove the tray from the printer.

2 Locate the lever shown. Pull the lever down to release the jam.

3 Pull the jammed sheets from the duplex area.

4 Insert the tray.

5 Press .

If this does not clear the jam, complete the steps in “231 paper jam” on page 69.

234 paper jamA single jam or multiple jams are in the duplex area of the printer when the printer is turned on. To locate and removethe jammed sheets, complete all the steps in:

• “231 paper jam” on page 69

• “233 paper jam” on page 70

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235 paper jamA duplex print job was sent to the printer using a size of paper not supported for duplex printing. A sheet is jammedin the standard exit bin.

1 To remove the jam, gently pull the jammed sheet out of the standard exit bin.

2 Press .

242 paper jam1 Remove the optional tray from the printer.

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2 Remove the jam.

3 Insert the optional tray.

4 Press .

251 paper jamA sheet of paper or specialty media failed to feed completely from the multipurpose feeder. Part of it may be stillvisible. If it is visible, gently pull the jammed sheet from the front of the multipurpose feeder.

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If the sheet is not visible, complete the following steps:


2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths ofpaper.



5 Press .

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Understanding printer menus

Menus listA number of menus and menu items are available to make it easy for you to change printer settings:

Paper Menu Reports Network/Ports

Default Source

Paper Size/Type

Configure MP

Substitute SizePaper Texture

Paper Weight

Paper Loading

Custom Types

Universal Setup

Menu Settings Page

Device Statistics

Network Setup Page

Profiles ListNetware Setup Page

Print Fonts

Print Directory

Asset Report

Active NIC

Network Menu

USB Menu

Parallel MenuSMTP Menu

Security Settings

Miscellaneous

Confidential Print

Security Audit Log

Set Date/Time

General Settings

Setup Menu

Finishing Menu

Quality Menu

Utilities Menu

XPS MenuPDF Menu

PostScript Menu

PCL Emul Menu

HTML Menu

Image Menu


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Paper menu

Default Source menu

Menu item Description

Default SourceTray <x>MP FeederManual PaperManual Env

Sets a default paper source for all print jobs

Notes:

• From the Paper menu, Configure MP must be set to Cassette in order forMP Feeder to appear as a menu setting.

• Tray 1 (standard tray) is the factory default setting.

• Only an installed paper source will appear as a menu setting.

• A paper source selected by a print job will override the Default Sourcesetting for the duration of the print job.

• If the same size and type of paper are in two trays and the Paper Size andPaper Type settings match, the trays are automatically linked. When onetray is empty, the job prints using the linked tray.

Paper Size/Type menu


Tray <x> SizeA4A5A6JIS B5ExecutiveFolioLegalLetterOficio (Mexico)StatementUniversal

Specifies the paper size loaded in each tray

Notes:

• Letter is the US factory default setting. A4 is the international factorydefault setting.

• If the same size and type of paper are in two trays and the Paper Size andPaper Type settings match, then the trays are automatically linked. Themultipurpose feeder may also be linked. When one tray is empty, the jobprints using paper from the linked tray.

• The A6 paper size is supported only in Tray 1 and the multipurposefeeder.

Note: Only installed trays and feeders are listed in this menu.


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Tray <x> TypePlain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type <x>

Specifies the type of paper loaded in each tray

Notes:

• Plain Paper is the factory default setting for Tray 1. Custom Type <x> isthe factory default setting for all other trays.

• If available, a user-defined name will appear instead of Custom Type <x>.

• Use this menu item to configure automatic tray linking.

Manual Paper SizeA4A5A6ExecutiveFolioJIS B5LegalLetterOficio (Mexico)StatementUniversal

Specifies the size of the paper being manually loaded in the multipurposefeeder

Notes:

• Letter is the US factory default setting. A4 is the international factorydefault setting.

• The menu item applies only when the multipurpose feeder (MP Feeder)is configured for Manual. From the Paper menu, Configure MP must beset to Manual.



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MP Feeder SizeA4A5A6ExecutiveFolioJIS B5LegalLetterOficio (Mexico)StatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeC5 EnvelopeB5 EnvelopeDL EnvelopeOther Envelope

Specifies the paper size loaded in the multipurpose feeder

Notes:

• Letter is the U.S. factory default setting. A4 is the international factorydefault setting.

• The menu item applies only when the multipurpose feeder (MP Feeder)is configured for Cassette. From the Paper menu, Configure MP must beset to Cassette.

• The multipurpose feeder does not automatically sense paper size. Thepaper size value must be set.

MP Feeder TypePlain PaperCard StockTransparencyRecycledLabelsBondEnvelopeRough EnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type <x>

Specifies the type of paper loaded in the multipurpose feeder

Notes:

• Plain Paper is the factory default setting.

• From the Paper menu, Configure MP must be set to Cassette in order forMP Feeder to appear as a menu item.



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Manual Paper TypePlain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type <x>

Specifies the type of paper being manually loaded in the multipurpose feeder

Notes:

• Plain Paper is the factory default setting.

• From the Paper menu, Configure MP must be set to Manual in order forManual Paper to appear as a menu item.

Manual Env Size7 3/4 Envelope9 Envelope10 EnvelopeC5 EnvelopeB5 EnvelopeDL EnvelopeOther Envelope

Specifies the size of the envelope being manually loaded in the multipurposefeeder

Notes:

• 10 Envelope is the US factory default setting. DL Envelope is theinternational factory default setting.


Manual Env TypeEnvelopeCustom Type <x>

Specifies the type of envelope being manually loaded in the multipurposefeeder.

Notes:

• Envelope is the factory default setting.



Configure MP menu


Configure MPCassetteManual

Determines when the printer selects paper from the multipurpose feeder

Notes:

• Cassette is the factory default setting.

• The Cassette setting configures the multipurpose feeder as an automaticpaper source.

• When Manual is selected, the multipurpose feeder can be used only formanual feed print jobs.


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Substitute Size menu


Substitute SizeOffStatement/A5Letter/A4All Listed

Substitutes a specified paper size if the requested paper size is not available

Notes:

• All Listed is the factory default setting. All available substitutions areallowed.

• The Off setting indicates no size substitutions are allowed.

• Setting a substitution lets the job print without a Change Paper messageappearing.

Paper Texture menu


Plain TextureSmoothNormalRough

Specifies the relative texture of the paper loaded in a specific tray

Note: Normal is the factory default setting.

Card Stock TextureSmoothNormalRough

Specifies the relative texture of the card stock loaded in a specific tray

Notes:

• Normal is the factory default setting.

• Settings appear only if card stock is supported.

Transparency TextureSmoothNormalRough

Specifies the relative texture of the transparencies loaded in a specific tray


Recycled TextureSmoothNormalRough

Specifies the relative texture of the recycled paper loaded in a specific tray


Labels TextureSmoothNormalRough

Specifies the relative texture of the labels loaded in a specific tray


Bond TextureSmoothNormalRough

Specifies the relative texture of the bond paper loaded in a specific tray

Note: Rough is the factory default setting.

Envelope TextureSmoothNormalRough

Specifies the relative texture of the envelopes loaded in a specific tray



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Rough Envelope TextureRough

Specifies the relative texture of the envelopes loaded in a specific tray


Letterhead TextureSmoothNormalRough

Specifies the relative texture of the letterhead paper loaded in a specific tray


Preprinted TextureSmoothNormalRough

Specifies the relative texture of the preprinted paper loaded in a specific tray


Colored TextureSmoothNormalRough

Specifies the relative texture of the colored paper loaded in a specific tray


Light TextureSmoothNormalRough



Heavy TextureSmoothNormalRough



Rough/Cotton TextureRough



Custom <x> TextureSmoothNormalRough

Specifies the relative texture of the custom paper loaded in a specific tray

Notes:


• Settings appear only if the custom type is supported.

Paper Weight menu


Plain WeightLightNormalHeavy

Specifies the relative weight of the paper loaded in a specific tray


Card Stock WeightLightNormalHeavy

Specifies the relative weight of the card stock loaded in a specific tray



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Transparency WeightLightNormalHeavy

Specifies the relative weight of the transparencies loaded in a specific tray


Recycled WeightLightNormalHeavy

Specifies the relative weight of the recycled paper loaded in a specific tray


Labels WeightLightNormalHeavy

Specifies the relative weight of the labels loaded in a specific tray


Bond WeightLightNormalHeavy



Envelope WeightLightNormalHeavy

Specifies the relative weight of the envelopes loaded in a specific tray


Rough Envelope WeightLightNormalHeavy

Specifies the relative weight of the rough envelopes loaded in a specific tray


Letterhead WeightLightNormalHeavy



Preprinted WeightLightNormalHeavy



Colored WeightLightNormalHeavy



Light WeightLight


Heavy WeightHeavy



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Rough/Cotton WeightLightNormalHeavy



Custom <x> WeightLightNormalHeavy

Specifies the relative weight of the custom paper type loaded in a specific tray

Notes:


• Settings appear only if the custom type is supported.

Paper Loading menu


Recycled LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyRecycled as the paper type

Note: Off is the factory default setting.

Bond LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyBond as the paper type


Letterhead LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyLetterhead as the paper type


Preprinted LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyPreprinted as the paper type


Colored LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyColored as the paper type


Light LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyLight as the paper type


Heavy LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyHeavy as the paper type


Notes:

• Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from PrintProperties.

• If Duplex is selected, all print jobs are sent through the duplex unit, including 1-sided jobs.


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Custom <x> LoadingDuplexOff

Determines whether 2-sided printing occurs for all jobs that specifyCustom <x> as the paper type

Notes:

• Off is the factory default setting.

• Custom <x> Loading is available only if the custom type issupported.

Notes:

• Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from PrintProperties.

• If Duplex is selected, all print jobs are sent through the duplex unit, including 1-sided jobs.

Custom Types menu


Custom Type <x>PaperCard StockTransparencyLabelsEnvelopeRough/Cotton

Associates a paper or specialty media type with a factory default CustomType <x> name or a user-defined Custom Name created from theEmbedded Web Server or MarkVisionTM Professional. This user-defined namedisplays instead of Custom Type <x>.

Notes:

• Paper is the factory default setting for the Custom Type.

• The custom media type must be supported by the selected tray or feederin order for you to print from that source.

RecycledPaperCard StockTransparencyLabelsEnvelopeCotton

Specifies a paper type when the Recycled setting is selected in other menus

Notes:

• Paper is the factory default setting.

• The Recycled type must be supported by the selected tray or feeder inorder for you to print from that source.

Universal Setup menuThese menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The UniversalPaper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, suchas support for duplex printing and printing multiple pages on one sheet.


Units of MeasureInchesMillimeters

Identifies the units of measure

Notes:

• Inches is the US factory default setting.

• Millimeters is the international factory default setting.


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Portrait Width3–14.17 inches76–360 mm

Sets the portrait width

Notes:

• If the width exceeds the maximum, then the printer uses themaximum width allowed.

• 8.5 inches is the US factory default setting. Inches can be increasedin 0.01-inch increments.

• 216 mm is the international factory default setting. Millimeters canbe increased in 1-mm increments.

Portrait Height3–14.17 inches76–360 mm

Sets the portrait height

Notes:

• If the height exceeds the maximum, then the printer uses themaximum height allowed.

• 14 inches is the US factory default setting. Inches can be increased in0.01-inch increments.

• 356 mm is the international factory default setting. Millimeters canbe increased in 1-mm increments.

Feed DirectionShort EdgeLong Edge

Specifies the feed direction

Notes:

• Short Edge is the factory default setting.

• Long Edge appears only if the longest edge is shorter than themaximum length supported in the tray.

Reports menu

Reports menuTo print a report, use the arrow buttons to navigate to the type of report you want, and then press .


Menu Settings Page Prints a report containing information about paper loaded into trays, installedmemory, the total page count, alarms, timeouts, the printer control panellanguage, the TCP/IP address, the status of supplies, the status of the networkconnection, and other information

Device Statistics Prints a report containing printer statistics such as supply information anddetails about printed pages

Network Setup Page Prints a report containing information about the network printer settings, suchas the TCP/IP address information

Note: This menu item appears only for network printers or printers connectedto print servers.


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Network <x> Setup Page Prints a report containing information about the network printer settings, suchas the TCP/IP address information

Notes:

• This menu item is available when more than one network option is installed.

• This menu item appears only for network printers or printers connected toprint servers.

Profiles List Prints a list of profiles stored in the printer

NetWare Setup Page Prints a report containing NetWare-specific information about the networksettings

Note: This menu item appears only for printers with an internal print serverinstalled.

Print FontsPCL FontsPostScript Fonts

Prints a report in English of all the fonts available for the printer languagecurrently set in the printer

Note: A separate list is available for PCL and PostScript emulations. Eachemulation report contains print samples and information about the availablefonts for each language.

Print Directory Prints a list of all the resources stored on an optional flash memory card

Notes:

• Job Buffer Size must be set to 100%.

• The optional flash memory must be installed correctly and workingproperly.

Asset Report Prints a report containing asset information including the printer serial numberand model name. The report contains text and UPC barcodes that can bescanned into an asset database.

Network/Ports menu

Active NIC menu


Active NICAuto<list of available network cards>

Notes:

• Auto is the factory default setting.

• This menu item appears only if an optional network card is installed.


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Standard Network or Network <x> menus


PCL SmartSwitchOnOff

Sets the printer to automatically switch to PCL emulation when a print job requiresit, regardless of the default printer language

Notes:

• On is the factory default setting.

• When the Off setting is used, the printer does not examine incoming data.

• When the Off setting is used, the printer uses PostScript emulation if PSSmartSwitch is set to On. It uses the default printer language specified in theSetup menu if PS SmartSwitch is set to Off.

PS SmartSwitchOnOff

Sets the printer to automatically switch to PS emulation when a print job requiresit, regardless of the default printer language

Notes:



• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitchis set to On. It uses the default printer language specified in the Setup menuif PCL SmartSwitch is set to Off.

NPA ModeOffAuto

Sets the printer to perform the special processing required for bidirectionalcommunication following the conventions defined by the NPA protocol

Notes:


• Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated.

Network BufferAuto3K to <maximum size allowed>

Sets the size of the network input buffer

Notes:


• The value can be changed in 1K increments.

• The maximum size allowed depends on the amount of memory in the printer,the size of the other link buffers, and whether Resource Save is set to On orOff.

• To increase the maximum size range for the Network Buffer, disable or reducethe size of the parallel and USB buffers.

• Changing this setting from the printer control panel and then exiting themenus causes the printer to restart. The menu selection is updated.

Mac Binary PSOnOffAuto

Sets the printer to process Macintosh binary PostScript print jobs

Notes:


• The Off setting filters print jobs using the standard protocol.

• The On setting processes raw binary PostScript print jobs.


86


Std Network SetupReportsNetwork CardTCP/IPIPv6AppleTalkNetWare

Net <x> SetupReportsNetwork CardTCP/IPIPv6Apple TalkNetWare

For descriptions and settings of the network setup menus, see the following:

• “Reports menu (under the Network/Ports menu)” on page 87

• “Network Card menu” on page 87

• “TCP/IP menu” on page 88

• “IPv6 menu” on page 89

• “AppleTalk menu” on page 89

• “NetWare menu” on page 90

Reports menu (under the Network/Ports menu)The Reports menu item is available from the Network/Ports menu:

Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup Reports


Print Setup PagePrint NetWare Setup Page

Prints a report containing information about the current network setup

Notes:

• The Setup Page contains information about the network printer settings, such asthe TCP/IP address.

• The NetWare Setup Page menu item appears only on models that support NetWareand shows information about NetWare settings.

Network Card menuThis menu is available from the Network/Ports menu:

Network/Ports Network Menu Network Setup Network Card


View Card StatusConnectedDisconnected

Lets you determine whether the Network Card is connected

View Card Speed Reflects the speed of a currently active network card

Network AddressUAALAA

Lets you view the network addresses


87


Job Timeout0-225 seconds

Sets the amount of time in seconds that a network print job can take before itis canceled

Notes:

• 90 seconds is the factory default setting.

• A setting value of 0 disables the timeout.

• If a value of 1–9 is selected, the setting is saved as 10.

Banner PageOnOff

Allows the printer to print a banner page


TCP/IP menuNote: This menu is available only for network models or printers attached to print servers.

This menu is available from the Network/Ports menu:

Network/Ports Network Menu Network Setup TCP/IP


ActivateOnOff

Activates TCP/IP

Note: On is the factory default setting.

View Hostname Lets you view the current TCP/IP hostname

Note: This can be changed only from the Embedded Web Server.

IP Address Lets you view or change the current TCP/IP Address information

Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IPsettings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems thatsupport BOOTP and RARP.

Netmask Lets you view or change the current TCP/IP Netmask information

Gateway Lets you view or change the current TCP/IP Gateway information

Enable DHCPOnOff

Specifies the DHCP address and parameter assignment setting


Enable RARPOnOff

Specifies the RARP address assignment setting


Enable BOOTPOnOff

Specifies the BOOTP address assignment setting


Enable Auto IPYesNo

Specifies the Zero Configuration Networking setting

Note: Yes is the factory default setting.


88


Enable FTP/TFTPYesNo

Enables the built-in FTP server, which allows files to be transferred to the printer


Enable HTTP ServerYesNo

Enables the built-in Web server (Embedded Web Server). When enabled, the printercan be monitored and managed remotely using a Web browser.


WINS Server Address Lets you view or change the current WINS Server Address

DNS Server Address Lets you view or change the current DNS Server Address

IPv6 menuUse the following menu items to view or set the Internet Protocol version 6 (IPv6) information.

Note: This menu is available only for network models or printers attached to print servers.

This menu is available from the Network/Ports menu:

Network/Ports Network Menu Network Setup IPv6


Enable IPv6OnOff

Enables IPv6 in the printer


Auto ConfigurationOnOff

Specifies whether the network adapter accepts the automatic IPv6address configuration entries provided by a router


View HostnameView AddressView Router Address

Lets you view the current setting

Note: These settings can be changed only from the Embedded WebServer.

Enable DHCPv6OnOff

Enables DHCPv6 in the printer


AppleTalk menuThis menu is available from the Network/Ports menu:

Network/Ports Network Menu Network Setup AppleTalk


ActivateOnOff

Activates or deactivates AppleTalk support


View Name Shows the assigned AppleTalk name

Note: The name can be changed only from the Embedded Web Server.


89


View Address Shows the assigned AppleTalk address

Note: The address can be changed only from the Embedded Web Server.

Set Zone<list of zones available on thenetwork>

Provides a list of AppleTalk zones available on the network

Note: The default setting is the default zone for the network. If no default zoneexists, the zone marked with an * is the default setting.

NetWare menuThis menu is available from the Network/Ports menu:

Network/Ports Network Menu Network Setup NetWare


ActivateYesNo

Activates or deactivates NetWare support

Note: No is the factory default setting.

View Login Name Shows the assigned NetWare login name


Print Mode Shows the assigned NetWare print mode


Network Number Shows the assigned NetWare network number


Select SAP FramesEthernet 802.2Ethernet 802.3Ethernet Type IIEthernet SNAP

Enables the Ethernet frame type setting

Notes:

• On is the factory default setting for all menu items.

• Values for each of the Ethernet frame types are On and Off.

Packet BurstYesNo

Reduces network traffic by allowing the transfer and acknowledgement ofmultiple data packets to and from the NetWare server


NSQ/GSQ ModeYesNo

Specifies the NSQ/GSQ Mode setting



90

USB menu



Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language

Notes:



• When the Off setting is used, the printer uses PostScript emulation if the PSSmartswitch setting is On. It uses the default printer language specified in theSetup menu if the PS SmartSwitch setting is Off.

PS SmartSwitchOnOff

Sets the printer to automatically switch to PS emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language

Notes:



• When the Off setting is used, the printer uses PCL emulation if the PCLSmartswitch setting is On. It uses the default printer language specified in theSetup menu if the PCL SmartSwitch setting is Off.

NPA ModeOnOffAuto


Notes:


• Changing this setting causes the printer to restart.

USB BufferDisabledAuto3K to <maximum size allowed>

Sets the size of the USB input buffer

Notes:


• The Disabled setting turns off job buffering. Any jobs already buffered on thedisk are printed before normal processing is resumed.

• The USB buffer size value can be changed in 1K increments.

• The maximum size allowed depends on the amount of memory in the printer,the size of the other link buffers, and whether the Resource Save setting is Onor Off.

• To increase the maximum size range for the USB Buffer, disable or reduce thesize of the parallel and network buffers.

• Changing this setting causes the printer to restart.



Notes:





91


ENA Address<xxx>.<xxx>.<xxx>.<xxx>

Sets the network address information for an external print server that is attached tothe printer using a USB cable

Note: This menu item is available only if the printer is attached to an external printserver through the USB port.

ENA Netmask<xxx>.<xxx>.<xxx>.<xxx>

Sets the netmask information for an external print server that is attached to theprinter using a USB cable


ENA Gateway<xxx>.<xxx>.<xxx>.<xxx>

Sets the gateway information for an external print server that is attached to theprinter using a USB cable


Parallel menu



Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language

Notes:



• When the Off setting is used, the printer uses PostScript emulation if PSSmartSwitch is set to On. It uses the default printer language specified in theSetup menu if PS SmartSwitch is set to Off.

• PCL SmartSwitch is shown only if the PostScript level is non-zero.

PS SmartSwitchOnOff

Sets the printer to automatically switch to PS emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language

Notes:



• When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitchis set to On. It uses the default printer language specified in the Setup menu ifPCL SmartSwitch is set to Off.

• PS SmartSwitch is shown only if the PostScript level is non-zero.

NPA ModeOnOffAuto


Notes:


• Changing this setting from the printer control panel and then exiting the menuscauses the printer to restart. The menu selection is updated.


92


Parallel BufferDisabledAuto3K to <max size allowed>

Sets the size of the parallel input buffer

Notes:


• The Disabled setting turns off job buffering. Any jobs already buffered on thedisk are printed before normal processing is resumed.

• The parallel buffer size setting can be changed in 1-K increments.

• The maximum size allowed depends on the amount of memory in the printer,the size of the other link buffers, and whether Resource Save is set to On or Off.

• To increase the maximum size range for the Parallel Buffer, disable or reducethe size of the USB and network buffers.

• Changing this setting from the printer control panel and then exiting the menuscauses the printer to restart. The menu selection is updated.

Advanced StatusOffOn

Enables bidirectional communication through the parallel port

Notes:


• The Off setting disables parallel port negotiation.

ProtocolStandardFastbytes

Specifies the parallel port protocol

Notes:

• Fastbytes is the factory default setting. It provides compatibility with mostexisting parallel ports and is the recommended setting.

• The Standard setting tries to resolve parallel port communication problems.

Honor InitOnOff

Determines whether the printer honors printer hardware initialization requestsfrom the computer

Notes:


• The computer requests initialization by activating the Init signal from theparallel port. Many personal computers activate the Init signal each time thecomputer is turned on.

Parallel Mode 2OnOff

Determines whether the parallel port data is sampled on the leading or trailing edgeof strobe




Notes:





93


Parallel with ENAENA AddressENA NetmaskENA Gateway

• ENA Address sets the network address information for an external print serverthat is attached to the printer using a parallel cable

• ENA Netmask sets the netmask information for an external print server that isattached to the printer using a parallel cable

• ENA Gateway sets the gateway information for an external print server that isattached to the printer using a parallel cable

Note: Parallel with ENA is available only if the printer is attached to an external printserver through the parallel port.

SMTP Setup menuUse the following menu to configure the SMTP server.


Primary SMTP GatewayPrimary SMTP Gateway PortSecondary SMTP GatewaySecondary SMTP Gateway Port

Specifies SMTP server and port information

Note: 25 is the factory default setting for each SMTP Gateway Port menuitem.

SMTP Timeout5–30

Specifies the amount of time in seconds before the server stops tryingto send the e-mail

Note: 30 seconds is the factory default setting.

Reply Address Specifies server information. This is a required item.

Note: The message box has a limitation of 512 characters.

Use SSLDisabledNegotiateRequired

Sets the printer to use SSL for increased security when connecting to theSMTP server

Notes:

• Disabled is the factory default setting for Use SSL.

• When the Negotiate setting is used, your SMTP server determines ifSSL will be used.

SMTP Server AuthenticationNonePlain (Simple)CRAM MD5Digest MD5NTLMKerberos 5

Specifies the type of user authentication required for scan to e-mailprivileges

Note: None is the factory default setting.


94


Device-Initiated E-mailNoneUse Device Credentials

User-Initiated E-mailNoneUse Device SMTP Credentials

Device UseridDevice passwordKerberos 5 RealmNTLM Domain

Specifies server information

Notes:

• The message boxes have a limitation of 512 characters.

• None is the factory default setting for Device-Initiated E-mail andUser-Initiated E-mail.

Security menu

Miscellaneous menu


Panel LoginsLogin failuresFailure time frameLockout timeLogin timeout

Limits the number and time frames of failed login attempts from the printer controlpanel before all users are locked out

Notes:

• “Login failures” specifies the number of failed login attempts before users arelocked out. Settings range from 1–50. 3 attempts is the factory default setting.

• “Failure time frame” specifies the time frame during which failed login attemptscan be made before users are locked out. Settings range from 1–60 minutes. 5minutes is the factory default setting.

• “Lockout time” specifies how long users are locked out after exceeding thelogin failures limit. Settings range from 0–60 minutes. 5 minutes is the factorydefault setting. 0 indicates the printer does not impose a lockout time.

• “Login timeout” specifies how long the printer remains idle on the Home screenbefore automatically logging the user off. Settings range from 1–900 seconds.300 seconds is the factory default setting.


95


Remote LoginsLogin failuresFailure time frameLockout timeLogin timeout

Limits the number and time frames of failed login attempts from a computer beforeall remote users are locked out

Notes:

• “Login failures” specifies the number of failed login attempts before users arelocked out. Settings range from 1–50. 3 attempts is the factory default setting.

• “Failure time frame” specifies the time frame during which failed login attemptscan be made before users are locked out. Settings range from 1–60 minutes. 5minutes is the factory default setting.

• “Lockout time” specifies how long a user is locked out after exceeding the loginfailures limit. Settings range from 0–60 minutes. 5 minutes is the factory defaultsetting. 0 indicates the printer does not impose a lockout time.

• “Login timeout” specifies how long the remote interface remains idle beforeautomatically logging the user off. Settings range from 1–900 seconds. 300seconds is the factory default setting.

Confidential Print menu


Max Invalid PINOff2–10

Limits the number of times an invalid PIN can be entered

Notes:


• Once a limit is reached, the jobs for that user name and that PIN are deleted.

Job ExpirationOff1 hour4 hours24 hours1 week

Limits the amount of time a confidential job stays in the printer before it is deleted

Notes:


• If the Job Expiration setting is changed while confidential jobs reside on theprinter RAM, the expiration time for those print jobs does not change to thenew default value.

• If the printer is turned off, all confidential jobs held in printer RAM will bedeleted.

Security Audit Log menu


Export Log Enables an authorized user to export the security log

Notes:

• To export the log from the printer control panel, a flash drive must be attachedto the printer.

• From the Embedded Web Server, the log can be downloaded to a computer.

Delete LogDelete nowDo not delete

Specifies whether audit reports of print jobs are deleted

Note: Delete now is the factory default setting.


96


Configure LogEnable Audit

YesNo

Enable Remote SyslogNoYes

Remote Syslog Facility0–23Severity of events to log

0–7

Specifies whether and how the audit logs of print jobs are created:

• Enable Audit determines if the printer records events in the secure audit log andin the remote syslog.

• Enable Remote Syslog determines if the printer sends logged events to a remoteserver.

• Remote Syslog Facility determines the facility value that the printer uses whensending events to the remote syslog server.

• “Severity of events to log” specifies how critical a logged event is. With this logactivated, the printer logs each event with a severity value equal to or less thanthe setting value.

0 is Emergency1 is Alert2 is Critical3 is Error4 is Warning5 is Notice6 is Informational7 is Debug

Notes:

• Yes is the factory default setting for Enable Audit.

• No is the factory default setting for Enable Remote Syslog. If Enable Audit is setto No, then no records are sent to the remote syslog even if Enable RemoteSyslog is set to Yes.

• 4 - Security is the factory default setting for Remote Syslog Facility.

• 4 is the factory default setting for Severity of events to log.

Set Date/Time menu


View Date/Time Lets you view the current date and time settings for the printer. The format for thedate and time is: YYYY-MM-DD HH:MM:

YYYY is the four-digit yearMM is a two-digit monthDD is a two-digit dateHH is a two-digit hourMM is a two-digit minute

Set Date/Time Lets you enter the date and time

Note: Date/Time is set in YYYY-MM-DD HH:MM format.

Time Zone<list of time zones>

Lets you select the time zone

Note: GMT is the factory default setting.

Observe DSTOnOff

Sets the printer to use the applicable Daylight Saving Time (DST) start and end timesassociated with the printer Time Zone setting.



97


Enable NTPOnOff

Enables Network Time Protocol, which synchronizes the clocks of devices on anetwork


Settings menu

General Settings menu


Display LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese

Sets the language of the text appearing on the display

Note: All languages may not be available for all printers.

Eco-ModeOffEnergyEnergy/PaperPaper

Minimizes the use of energy, paper, or specialty media

Notes:

• Off is the factory default setting. Off resets the printer to itsfactory default settings.

• The Energy setting minimizes the power used by the printer.Performance may be affected, but print quality is not.

• Paper minimizes the amount of paper and specialty medianeeded for a print job by printing on both sides of the paper.Performance may be affected, but print quality is not.

• Energy/Paper minimizes the use of power and of paper andspecialty media.


98


Quiet ModeOffOn

Reduces the amount of noise produced by the printer

Notes:


• On configures the printer to produce as little noise as possible.

Run Initial setupYesNo

Instructs the printer to run the setup wizard

Notes:

• Yes is the factory default setting.

• After completing the setup wizard by selecting Done at theCountry select screen, the default setting becomes No.

Paper SizesUSMetric

Sets paper sizes to use the standard US sizes, which may also beused in other countries, or to use metric sizes

Notes:

• US is the factory default setting.

• Changing this setting also changes the Units of Measurementsetting in the Univeral Setup menu and the default size valuefor each paper source (tray or feeder) in the Paper Size/Typemenu.

AlarmsCartridge Alarm

OffSingle

Sets an alarm to sound when the printer requires operatorintervention

Notes:

• Off is the factory default setting for Cartridge Alarm. Off meansno alarm will sound. Cartridge low appears on thedisplay.

• Single sounds three quick beeps. 88 Cartridge islow appears on the display.

TimeoutsPower Saver

1min–240 min

Sets the amount of time the printer waits after a job is printedbefore it goes into a reduced power state

Notes:

• 30 minutes is the factory default setting.

• Lower settings conserve more energy, but may require longerwarm-up times.

• Select the lowest setting if the printer shares an electricalcircuit with room lighting or you notice lights flickering in theroom.

• Select a high setting if the printer is in constant use. Undermost circumstances, this keeps the printer ready to print withminimum warm-up time.

TimeoutsScreen Timeout

15 sec–300 sec

Sets the amount of time in seconds the printer waits beforereturning the printer display to a Ready state

Note: 30 seconds is the factory default setting.


99


TimeoutsPrint Timeout

Disabled1 sec–255 sec

Sets the amount of time in seconds the printer waits to receive anend-of-job message before canceling the remainder of the printjob

Notes:


• When the timer expires, any partially printed page still in theprinter is printed, and then the printer checks to see if any newprint jobs are waiting.

TimeoutsWait Timeout

Disabled15 sec–65535 sec

Sets the amount of time in seconds the printer waits for additionaldata before canceling a print job

Notes:


• Wait Timeout is available only when the printer is usingPostScript emulation. This setting has no effect on PCL or PPDSemulation print jobs.

Print RecoveryAuto Continue

Disabled5 sec –255 sec

Lets the printer automatically continue printing from certainoffline situations when not resolved within the specified timeperiod

Note: Disabled is the factory default setting.

Print RecoveryJam Recovery

OnOffAuto

Specifies whether the printer reprints jammed pages

Notes:

• Auto is the factory default setting. The printer reprints jammedpages unless the memory required to hold the pages isneeded for other printer tasks.

• On sets the printer to always reprint jammed pages.

• Off sets the printer to never reprint jammed pages.

Print RecoveryPage Protect

OffOn

Lets the printer successfully print a page that may not have printedotherwise

Notes:

• Off is the factory default setting. Off prints a partial page whenthere is not enough memory to print the whole page.

• On sets the printer to process the whole page so that the entirepage prints.

Factory DefaultsDo Not RestoreRestore Now

Returns the printer settings to the factory default settings

Notes:

• Do Not Restore is the factory default setting. Do Not Restorekeeps the user-defined settings.

• Restore Now returns all printer settings to the factory defaultsettings except Network/Ports menu settings. All downloadsstored in RAM are deleted. Downloads stored in flash memoryare not affected.


100


Custom Home MessageOffIP AddressHostnameContact NameLocationZero Configuration NameCustom Text 1

Sets a pre-configured or customized message to appear on thedisplay beside Ready

Notes:


• IP address and Hostname are pre-configured messages.

• Contact Name, Location, Zero Configuration Name, andCustom Text 1 are messages that can be customized by asystem support person.

Setup menu


Printer LanguagePCL EmulationPS Emulation

Sets the default printer language

Notes:

• PCL emulation uses a PCL interpreter for processing printjobs. PostScript emulation uses a PS interpreter for processingprint jobs.

• PCL is the factory default printer language.

• Setting a printer language as the default does not prevent asoftware program from sending print jobs that use anotherprinter language.

Print AreaNormalWhole Page

Sets the logical and physical printable area

Notes:

• This menu does not appear if Edge to Edge is enabled in theprinter Setup menu.

• Normal is the factory default setting. When attempting toprint data in the non-printable area defined by the Normalsetting, the printer clips the image at the boundary.

• The Whole Page setting allows the image to be moved intothe non-printable area defined by the Normal setting, but theprinter will clip the image at the Normal setting boundary.

• The Whole Page setting affects only pages printed using aPCL 5e interpreter. This setting has no effect on pages printedusing the PCL XL or PostScript interpreter.

Download TargetRAMFlash

Sets the storage location for downloads

Notes:

• RAM is the factory default setting.

• Storing downloads in flash memory places them inpermanent storage. Downloads remain in flash memory evenwhen the printer is turned off.

• Storing downloads in RAM is temporary.

• This menu appears only if optional flash memory is installed.


101


Resource SaveOnOff

Specifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer receives a jobthat requires more memory than is available

Notes:

• Off is the factory default setting. Off sets the printer to retainthe downloads only until memory is needed. Downloads aredeleted in order to process print jobs.

• The On setting retains the downloads during languagechanges and printer resets. If the printer runs out of memory,38 Memory full appears, and downloads are not deleted.

Print All OrderAlphabeticallyNewest FirstOldest First

Specifies the order in which held and confidential jobs are printedwhen Print All is selected

Notes:

• Alphabetically is the factory default setting.

• Print jobs always appear in alphabetical order on the printercontrol panel.

Finishing menu


Sides (Duplex)2 sided1 sided

Specifies whether duplex (2-sided) printing is set as the default for all print jobs

Notes:

• 1 sided is the factory default setting.

• To set 2-sided printing from the software program: for Windows users, clickFile Print, and then click Properties, Preferences, Options, or Setup; forMacintosh users, choose File > Print, and then adjust the settings from thePrint dialog and pop-up menus.

Duplex BindingLong EdgeShort Edge

Defines the way duplexed pages are bound and how the printing on the back ofthe page is oriented in relation to the printing on the front of the page

Notes:

• Long Edge is the factory default setting.

• Long Edge specifies that binding be placed on the left edge of portrait pagesand the top edge of landscape pages.

• Short Edge specifies that binding be placed on the top edge of portrait pagesand the left edge of landscape pages.

Copies1–999

Specifies a default number of copies for each print job

Note: 1 is the factory default setting.

Blank PagesDo Not PrintPrint

Specifies whether blank pages are inserted in a print job

Note: Do Not Print is the factory default setting.


102


CollateOff (1,1,1,2,2,2)On (1,2,1,2,1,2)

Stacks the pages of a print job in sequence when printing multiple copies

Notes:

• Off is the factory default setting. No pages will be collated.

• The On setting stacks the print job sequentially.

• Both settings print the entire job the number of times specified by the Copiesmenu setting.

Separator SheetsNoneBetween CopiesBetween JobsBetween Pages

Specifies whether blank separator sheets are inserted

Notes:

• None is the factory default setting.

• Between Copies inserts a blank sheet between each copy of a print job ifCollation is set to On. If Collation is set to Off, a blank page is inserted betweeneach set of printed pages, such as after all page 1s and after all page 2s.

• Between Jobs inserts a blank sheet between print jobs.

• Between Pages inserts a blank sheet between each page of the print job. Thissetting is useful when printing transparencies or inserting blank pages in adocument for notes.

Separator SourceTray <x>Multi-Purpose Feeder

Specifies the paper source for separator sheets

Notes:

• Tray 1 (standard tray) is the factory default setting.

• From the Paper menu, Configure MP must be set to Cassette in order forMulti-Purpose Feeder to appear as a menu setting.

N-up (pages-side)Off2-Up3-Up4-Up6-Up9-Up12-Up16-Up

Specifies that multiple-page images be printed on one side of a sheet of paper

Notes:


• The number selected is the number of page images that will print per side.

N-up OrderingHorizontalReverse HorizontalReverse VerticalVertical

Specifies the positioning of multiple-page images when using N-up (pages-sides)

Notes:

• Horizontal is the factory default setting.

• Positioning depends on the number of images and whether the images are inportrait or landscape orientation.

OrientationAutoLandscapePortrait

Specifies the orientation of a multiple-page sheet

Notes:

• Auto is the factory default setting. The printer chooses between portrait andlandscape.

• Landscape uses Long Edge.

• Portrait uses Short Edge.


103


N-up BorderNoneSolid

Prints a border around each page image when using N-up (pages-sides)

Note: None is the factory default setting.

Quality menu


Print Resolution300 dpi600 dpi1200 dpi1200 IQ2400 IQ

Specifies the printed output resolution

Note: 600 dpi is the factory default setting.

Toner Darkness1–10

Lightens or darkens the printed output

Notes:

• 8 is the factory default setting.

• Selecting a smaller number can help conserve toner.

Enhance Fine LinesOnOff

Enables a print mode preferable for files such as architectural drawings, maps,electrical circuit diagrams, and flow charts

Notes:


• To set Enhance Fine Lines from the software program: for Windows users, clickFile Print, and then click Properties, Preferences, Options, or Setup, andchange the settings from the Print Quality tab; for Macintosh users, choose File >Print, and then adjust the settings from the Print dialog and pop-up menus.

• To set Enhance Fine Lines using the Embedded Web Server, type the networkprinter IP address in a browser window, and from Print Settings, click QualityMenu.

Gray CorrectionAutoOff

Automatically adjusts the contrast enhancement applied to images

Note: Auto is the factory default setting.

Pixel BoostOffFontsHorizontallyVerticallyBoth Directions

Enables more pixels to print in clusters for clarity, in order to enhance pictureshorizontally or vertically, or to enhance fonts


Brightness-6–6

Adjusts the printed output either by lightening or darkening it. You can conserve tonerby lightening the output.


Contrast0–5

Adjusts the contrast of printed objects



104

Utilities menu


Format FlashYesNo

Formats the flash memory. Flash memory refers to the memory added by installingan optional flash memory card in the printer.

Warning—Potential Damage: Do not turn off the printer while the flash memoryis formatting.

Notes:

• An optional flash memory card must be installed in the printer and operatingproperly for this menu item to be available. The flash memory card must notbe Read/Write or Write protected or defective.

• No cancels the format request.

• Selecting Yes deletes all data stored in flash memory.

Defragment FlashNoYes

Prepares the flash memory to receive new data by retrieving lost storage space

Warning—Potential Damage: Do not turn off the printer while the flash memoryis defragmenting.

Notes:

• A optional flash memory card must be installed in the printer and operatingproperly for this menu item to be available. The flash memory card must notbe Read/Write or Write protected or defective.

• No cancels the defragment request.

• Selecting Yes reformats the flash memory after transferring all downloads toregular printer memory. When formatting is complete, the downloads areloaded back into flash memory.

Hex TraceActivate

Assists in isolating the source of a print job problem

Notes:

• When Activate is selected, all data sent to the printer is printed in hexadecimaland character representation and control codes are not executed.

• To exit Hex Trace, turn the printer off or reset the printer.

Coverage EstimatorOffOn

Provides an estimate of the percentage coverage of black on a page. The estimateis printed on a separator page.


XPS menu


Print Error PagesOffOn

Prints a page containing information on errors, including XML markup errors



105

PDF menu


Scale to FitYesNo

Scales page content to fit the selected paper size

Note: No is the factory default setting.

AnnotationsDo Not PrintPrint

Prints annotations in a PDF

Note: Do Not Print is the factory default setting.

PostScript menu


Print PS ErrorOnOff

Prints a page containing the PostScript error


Font PriorityResidentFlash

Establishes the font search order

Notes:

• Resident is the factory default setting.

• A formatted optional flash memory card must be installed in the printerand operating properly for this menu item to be available.

• The optional flash memory card cannot be Read/Write, Write, or passwordprotected.

• Job Buffer Size must not be set to 100%.

PCL Emul menu


Font SourceResidentDownloadFlashAll

Specifies the set of fonts available

Notes:

• Resident is the factory default setting. It shows the factory default set offonts downloaded into RAM.

• Download appears only if downloaded fonts exist. It shows all the fontsdownloaded into RAM.

• Flash appears only if an optional flash memory card containing fonts isinstalled.

• An optional flash memory card must be properly formatted and cannot beRead/Write, Write, or password protected.

• All shows all fonts available to any option.

Font Name<list of fonts>

Lets you view or change the setting from a selection list

Symbol Set<list of symbol sets>

Lets you view or change the setting from a selection list


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PCL Emulation SettingsPoint Size

1.00–1008.00

Changes the point size for scalable typographic fonts

Notes:


• Point Size refers to the height of the characters in the font. One point equalsapproximately 1/72 of an inch.

• Point sizes can be increased or decreased in 0.25-point increments.

PCL Emulation SettingsPitch

0.08–100

Specifies the font pitch for scalable monospaced fonts

Notes:


• Pitch refers to the number of fixed-space characters per inch (cpi).

• Pitch can be increased or decreased in 0.01-cpi increments.

• For nonscalable monospaced fonts, the pitch appears on the display butcannot be changed.

PCL Emulation SettingsOrientation

PortraitLandscape

Specifies the orientation of text and graphics on the page

Notes:

• Portrait is the factory default setting.

• Portrait prints text and graphics parallel to the short edge of the page.

• Landscape prints text and graphics parallel to the long edge of the page.

PCL Emulation SettingsLines per Page

1–255

Specifies the number of lines that print on each page

Notes:

• 60 is the US factory default setting. 64 is the international factory defaultsetting.

• The printer sets the amount of space between each line based on the Linesper Page, Paper Size, and Orientation settings. Select the desired Paper Sizeand Orientation before setting Lines per Page.

PCL Emulation SettingsA4 Width

198 mm203 mm

Sets the printer to print on A4-size paper

Notes:

• 198 mm is the factory default setting.

• The 203-mm setting sets the width of the page to allow the printing ofeighty 10-pitch characters.

PCL Emulation SettingsAuto CR after LF

OnOff

Specifies whether the printer automatically performs a carriage return (CR) aftera line feed (LF) control command


PCL Emulation SettingsAuto LF after CR

OnOff

Specifies whether the printer automatically performs a line feed (LF) after acarriage return (CR) control command



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Tray RenumberAssign MP Feeder

OffNone0–199

Assign Tray <x>OffNone0–199

Assign Manual PaperOffNone0–199

Assign Man EnvOffNone0–199

Configures the printer to work with printer software or programs that usedifferent source assignments for trays, drawers, and feeders

Notes:


• None is not an available selection. It is displayed only when it is selected bythe PCL 5 interpreter.

• None ignores the Select Paper Feed command.

• 0–199 allows a custom setting to be assigned.

Tray RenumberView Factory Def

Multipurpose feeder default = 8Tray 1 default = 1Tray 2 default = 4Tray 3 default = 5Tray 4 default = 20Tray 5 default = 21Envelope default = 6Manual paper default = 2Manual envelope default = 3

Lets you view the factory default setting assigned to each tray, drawer, or feeder

Notes:

• The printer supports one standard 250-sheet tray and can have only oneoptional drawer installed, either the 250- or 550-sheet drawer. Therefore,only Tray 1 and Tray 2 of the Tray values apply to your printer

• The factory default settings appear even if the source is not installed.

Tray RenumberRestore Defaults

YesNo

Returns all tray, drawer, and feeder assignments to the factory default settings


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HTML menu


Font NameAlbertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler Text

Intl CG TimesIntl CourierIntl UniversJoanna MTLetter GothicLubalin GothicMarigoldMonaLisa RecutMonacoNew CenturySbkNew YorkOptimaOxfordPalatinoStempelGaramondTaffyTimesTimesNewRomanUniversZapf Chancery

Sets the default font for HTML documents

Note: The Times font will be used in HTML documents that do notspecify a font.


Font Size1–255 pt

Sets the default font size for HTML documents

Notes:

• 12 pt is the factory default setting.

• Font size can be increased in 1-point increments.

Scale1–400%

Scales the default font for HTML documents

Notes:

• 100% is the factory default setting.

• Scaling can be increased in 1% increments.

OrientationPortraitLandscape

Sets the page orientation for HTML documents

Note: Portrait is the factory default setting.

Margin Size8–255 mm

Sets the page margin for HTML documents

Notes:

• 19 mm is the factory default setting.

• Margin size can be increased in 1-mm increments.


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BackgroundsDo Not PrintPrint

Specifies whether to print backgrounds on HTML documents

Note: Print is the factory default setting.

Image menu


Auto FitOnOff

Selects the optimal paper size, scaling, and orientation

Notes:


• The On setting overrides scaling and orientation settings for some images.

InvertOnOff

Inverts bi-tonal monochrome images

Notes:


• The font size can be increased in 1-point increments.

• This setting does not apply to GIF or JPEG images.

ScalingAnchor Top LeftBest FitAnchor CenterFit Height/WidthFit HeightFit Width

Scales the image to fit the selected paper size

Notes:

• Best Fit is the factory default setting.

• When Auto Fit is set to On, Scaling is automatically set to Best Fit.

OrientationPortraitLandscapeRev PortraitRev Landscape

Sets the image orientation

Note: Portrait is the factory default setting.


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Understanding printer messagesWhen Manual Feeder appears on the display, it refers to the multipurpose feeder.

List of status and error messages

Activating Menu ChangesWait for the message to clear.

BusyWait for the message to clear.

Busy ...Wait for the message to clear.

CalibratingWait for the message to clear.

Cancel not availableWait for the message to clear.

CancelingWait for the message to clear.

Cartridge LowThe toner cartridge is low on toner.

Try one of the following:

• Remove the toner cartridge, shake it, and then reinstall it. Press to clear the message and continue printing.

• Remove the toner cartridge, and then install a new one. Press to clear the message and continue printing.

Cartridge Nearly LowThe toner cartridge low alarm is activated and the toner is low.

Try one or more of the following:

• Remove the toner cartridge, shake it, and then reinstall it. Press to clear the message and continue printing.

• Remove the toner cartridge, and then install a new one. Press to clear the message and continue printing.

Understanding printer messages

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Cartridge Life ExceededThe toner cartridge is exhausted.

1 Remove the used toner cartridge, and then install a new one.

2 Press to clear the message.

Change <src> to <x>• Press the down arrow button until Continue appears, and then press if the paper was changed.

• Press the down arrow button until Use Current appears, and then press the down arrow button to printon the paper currently in the printer.

• Cancel the current print job.

• For more information, select Show Me.

Clearing job accounting statisticsWait for the message to clear.

Close front doorClose the front door of the printer.

Defragmenting Flash DO NOT POWER OFFWait for the message to clear.

Warning—Potential Damage: Do not turn the printer off while this message appears on the display.

Deletion completeWait for the message to clear.

Deletion failedYour attempt to delete a file failed.

1 Wait for the message to clear.

2 Try to delete the file again.

Deleting held jobsWait for the message to clear.

Disabling MenusWait for the message to clear.

Note: While the menus are disabled, printer settings cannot be changed from the printer control panel.


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DO NOT TOUCH Reading flash data DO NOT POWER OFFAs a part of this message, a bar graphic appears on one line of the display, indicating the percentage of processingtime completed.

Wait for the message to clear. The message displays until all code is received and the processing is complete.

Warning—Potential Damage: If your printer is connected to a computer by a USB cable, do not touch the printercontrol panel while this message appears on the display. Do not turn the printer off while this message appears.

Enabling MenusWait for the message to clear.

Flushing bufferWait for the message to clear.

Formatting Flash DO NOT POWER OFFWait for the message to clear.

Warning—Potential Damage: Do not power off while the printer is formatting the flash memory.

Hex TraceThe printer is in Hex Trace mode.

Hex Trace ReadyThe printer is in the Ready state, and Hex Trace is active. You can use Hex Trace to troubleshoot printer problems.

Invalid Engine CodeYou need to download valid engine code for the printer.

Note: Engine code may be downloaded while this message appears on the display.

Invalid Network CodeYou need to download valid network printing code for the internal print server. The internal print server is a hardwareoption installed inside the printer.

Note: Network code may be downloaded while this message appears on the display.

Load manual feeder with <x>Try one or more of the following:• Load the specified paper in the multipurpose feeder.

• Cancel the current job.


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Load <src> with <x>Try one or more of the following:

• Load the tray or other source with the correct paper type and size.

• Cancel the current job.

MaintenanceReplace the maintenance items and, if necessary, reset the printer maintenance counter.

For information on purchasing supplies, see “Ordering supplies” on page 126.

Menu access turned off by system administratorThe printer menus cannot be accessed because your system support person disabled the menus. Wait for the messageto clear.

Menus are DisabledThe printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact yoursystem support person for help.

Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job.

Must be in Ready state to enter menusThe printer menus cannot be accessed at this time because the printer control panel does not show the Readymessage. Wait for the printer to complete its activity. When Ready appears, press .

Narrow media enabledNarrow media is enabled from the Disable Hardware menu of the Config menu. The printer ignores any sensorconcerning narrow media.

To clear the message, disable narrow media from the Disable Hardware menu. Consult your system support personfor help, if needed.

Network/Network <x>/Network <x>, <y>The printer is connected to the network, so the network interface is the active communication link.

• Network indicates that the printer is using the standard network port built into the printer system board.

• Network <x> indicates that an internal print server is installed inside the printer or that the printer is connectedto an external print server.

• Network <x>, <y> indicates a network interface is the active communication link, where <x>, <y> indicatesthe active interface is connected to the printer through channel y on PCI connector x. If x equals 0, then thestandard network interface is active.

Note: The current interface displays on the menus settings page.

Wait for the message to clear.


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No jobs to cancelWait for the message to clear.

Not ReadyThe printer is not ready to receive or process data, or the printer ports are offline.

Parallel/Parallel <x>The printer is connected to a parallel port. Parallel interface is the active communication link. Parallel indicatesthat the printer is using the parallel port. Parallel <x> indicates the active interface is connected to the printerthrough PCI connector x.

Note: The current interface displays on the menus settings page.


PC Kit Life WarningThis is the final warning message for the photoconductor kit. The photoconductor kit is near exhaustion. The printercontinues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to Onfrom the Supply Notifications Web page (located on the Embedded Web Server).

If the setting is On, then the printer stops printing. Press to select Continue. The printer continues to print untilthe photoconductor kit is completely exhausted. When the photoconductor kit is exhausted, replace it.

[PJL RDYMSG]This is the Printer Job Language (PJL) Ready message. It appears after the Ready or Power Saver message. If themessage string is too long, it is truncated.


Power SaverThe printer is saving power while it waits for the next print job. Send a job to print to take the printer out of PowerSaver mode.

PrintingWait for the message to clear.

Programming flash DO NOT POWER OFFWait for the message to clear.

Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on thedisplay.


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Programming System Code DO NOT POWER OFFWait for the message to clear.

Warning—Potential Damage: Do not turn the printer power off while Programming System Code appearson the display.

ReadyThe printer is ready to receive print jobs.

Remote Management Active DO NOT POWER OFFThe printer settings are being configured. Wait for the message to clear.

Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appearson the display.

Remove paper from standard binThe standard exit bin has reached its capacity. Remove paper from the standard exit bin to clear the message andcontinue printing.

Remove paper from standard output binRemove the stack of paper from the standard exit bin.

Replace CartridgeThe toner cartridge is exhausted.

1 Remove the used toner cartridge, and then install a new one.


Replace PC KitThis is the early warning message for the photoconductor kit. The printer continues printing unless the value for theCartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page(located on the Embedded Web Server).

If the setting is On, then the printer stops printing. Press to select Continue and continue printing.

When the PC Kit Life Warning appears, order a new photoconductor kit.

Resetting the printerWait for the message to clear.

Resetting without replacing may affect print quality.You selected No from the “Verify PC unit replaced” screen. Wait for the message to clear.


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Restoring Factory DefaultsWait for the message to clear.

When factory default settings are restored:

• All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.

• All settings return to the factory defaults except the Display Language setting in the Setup menu and the customsettings in the Serial <x>, Network, Infrared, LocalTalk, and USB menus.

Routine maintenance needed

Standard Bin FullRemove the stack of paper from the standard exit bin to clear the message.

StoppingWait for the message to clear.

Submitting selectionWait for the message to clear.

Too many failed panel loginsThe printer is now in a lockout mode because:

• You attempted to log in too many times with an incorrect PIN

• You attempted to log in using an incorrect password number for access to a printer feature, setting, or menu thatyou do not have access to.

Note: There is a defined limit on the number of login attempts. Once the limit is reached, this message appears andthe printer enters a lockout mode. The message remains on the printer control panel, and any further attempts toenter menus is denied until the defined time out expires. The time out duration is set by your system support person.

Wait for the message to clear once the time out expires, and then:

• Enter the correct PIN to access any held jobs

• See your system support person if you need a password number to enter a specific printer feature, setting, ormenu that is blocked from your use without the number.

Tray <x> disabledThe specified tray is disabled from the Disable Hardware menu of the Config menu. To clear the message, enable thespecified tray through the same menu. Consult your system support person for help.

Tray <x> MissingInsert the specified tray into the printer.

USB/USB <x>The USB port is the active communication link. The printer is processing data through the specified USB port.


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Waiting, too many events … DO NOT POWER OFFThe printer received too much information. This message appears while it sorts or processes all the information itreceived. Wait for the message to clear.

Warning—Potential Damage: Do not turn the printer off while Waiting, too many events ... DO NOTPOWER OFF appears on the display.

30.yy Invalid refill, change cartridgeAn unsupported, refilled toner cartridge is installed. Remove the toner cartridge, and then install a new one.

31.yy Replace defective or missing cartridgeThe toner cartridge is either missing or not functioning properly.


• Remove the toner cartridge, and then reinstall it.

• Remove the toner cartridge, and then install a new one.

32.yy Cartridge part number unsupported by deviceRemove the toner cartridge, and then install a supported one.

34 Short paperTry one or more of the following:• Load the appropriate paper in the tray.

• Press the down arrow button until Continue appears, and then press to clear the message and print thejob using a different paper tray.

• Check tray length and width guides and make sure the paper is properly loaded in the tray.

• For Windows users, check the Print Properties settings to make sure the print job is requesting the correct papersize and type.

For Macintosh users, check the Print dialog settings to make sure the print job is requesting the correct papersize and type.

• Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure thepaper is large enough for the data being printed.


35 Insufficient memory to support Resource Save featureThe printer lacks sufficient memory to save settings. Install additional memory, or press to disable Resource Saveand continue printing.


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37 Insufficient memory for Flash Memory Defragment operationTry one or more of the following:

• Press the down arrow button until Continue appears, and then press to stop the defragment operationand continue printing.

• Delete fonts, macros, and other data in printer memory.

• Install additional printer memory.

37 Insufficient memory to collate jobTry one or more of the following:

• Press the down arrow button until Continue appears, and then press to print the portion of the job alreadystored and begin collating the rest of the print job.


37 Insufficient memory, some Held Jobs were deletedThe printer deleted some held jobs in order to process current jobs. Press the down arrow button

until Continue appears, and then press to clear the message.

38 Memory fullTry one or more of the following:

• Press the down arrow button until Continue appears, and then press to clear the message.



39 Complex page, some data may not have printedTry one or more of the following:

• Press the down arrow button until Continue appears, and then press to clear the message and continueprinting.



42.xy Cartridge region mismatchInstall a toner cartridge that matches the region number of the printer. x indicates the value of the printer region. yindicates the value of the cartridge region. x and y can have the following values:

1 America

2 EMEA (Europe, Middle East, Africa)

3 Asia

4 Latin America

9 Undefined region


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50 PPDS font errorTry one or more of the following:


• The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printerwill find a similar font and reformat the affected text.


51 Defective flash detectedTry one or more of the following:



52 Not enough free space in flash memory for resourcesTry one or more of the following:


Downloaded fonts and macros not previously stored in flash memory are deleted.

• Delete fonts, macros, and other data stored in flash memory.

• Upgrade to a larger capacity flash memory card.

53 Unformatted flash detectedTry one or more of the following:


• Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.

54 Standard network software errorTry one or more of the following:

• Press the down arrow button until Continue appears, and then press to continue printing.

• Turn the printer off and then back on to reset the printer.

• Upgrade (flash) the network firmware in the printer or print server.

56 Standard parallel port disabledTry one or more of the following:

• The printer discards any data received through the parallel port. Press to clear the message and continueprinting.

• Make sure the Parallel Buffer menu item is not set to Disabled.


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56 Standard USB port disabledTry one or more of the following:

• The printer discards any data received through the USB port. Press to clear the message and continue printing.

• Make sure the USB Buffer menu item is not set to Disabled.

58 Too many flash options installedTry one or more of the following:• Turn the printer off, and then remove extra flash options:


2 Unplug the power cord from the wall outlet.

3 Remove the excess flash memory.

4 Connect the power cord to a properly grounded outlet.

5 Turn the printer back on.

• Press to clear the message and continue printing.

80 Routine maintenance neededThe printer needs to have scheduled maintenance done. Order a maintenance kit, which contains a fuser and atransfer roller. Contact Customer Support, and report the message.

84 PC Kit life warningThe photoconductor kit is near exhaustion.


• Replace the photoconductor kit.

• Press to clear the message and continue printing.

84 Replace PC KitThe photoconductor kit is exhausted. Install a new photoconductor kit.

88.yy Cartridge is lowReplace the toner cartridge, and then press to clear the message and continue printing.

88.yy Cartridge nearly lowThe toner is low. Replace the toner cartridge, and then press to clear the message and continue printing.

88.yy Replace cartridgeThe toner cartridge is exhausted.

1 Replace the toner cartridge.



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200.yy Paper jamThe message indicates either where the paper is jammed or the number of pages jammed.

1 To access the jam, try one or more of the following:

• Remove Tray 1.

• Open the front door, and then remove the photoconductor kit and toner cartridge unit.

2 Remove the jam.

3 Replace the photoconductor kit and toner cartridge unit if you removed it.

4 Close any open doors or trays.

5 Press to continue printing.


1 Open the front door, and then remove the photoconductor kit and toner cartridge unit.

2 Remove the jam.

3 Replace the photoconductor kit and toner cartridge unit.






3 Remove the jam.

4 Close both doors.





3 Remove the jam.

4 Close both doors.



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• Remove Tray 1, and then depress the lever.


2 Remove the jam.






• Remove Tray 1, and then depress the lever.

2 Remove the jam.




1 Remove the jam from the standard exit bin.

2 Check the paper size to ensure that it is supported by the printer.


24x.yy Paper jamThe message indicates either where the paper is jammed or the number of pages jammed.


• Remove Tray 1.

• Open the front door, and then remove the photoconductor kit and toner cartridge unit.

• Remove Tray 2.

2 Remove the jam.

3 Replace the photoconductor kit and toner cartridge unit if you removed it.




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1 Remove the jam from the multipurpose feeder.


900–999 Service <message>1 Turn the printer off.

2 Unplug the power cord from the wall outlet.

3 Check all cable connections.

4 Connect the power cord to a properly grounded outlet.

5 Turn the printer back on.

If the service message appears again, contact Customer Support, and report the message.

1565 Emulation error, load emulation optionThe printer automatically clears the message in 30 seconds and then disables the download emulator on the firmwarecard.


124

Maintaining the printerPeriodically, certain tasks are required to maintain optimum print quality.

Cleaning the exterior of the printer1 Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove all paper from the printer.

3 Dampen a clean, lint-free cloth with water.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish ofthe printer.

4 Wipe only the outside of the printer.

Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.

5 Make sure all areas of the printer are dry before beginning a new print job.

Storing suppliesChoose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing untilyou are ready to use them.

Do not expose supplies to:

• Direct sunlight

• Temperatures above 35°C (95°F)

• High humidity above 80%

• Salty air

• Corrosive gases

• Heavy dust

Maintaining the printer

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Conserving supplies

Conserving supplies using the printer control panelThere are some settings you can change from the printer control panel that will help you conserve toner and paper.For more information, see the following table:

Supply Path to menu item Purpose of menu item

Toner Settings Quality Menu Toner Darkness

Lets you adjust the level of tonerreleased on a sheet of paper or specialtymedia. The values range from 1 (lightestsetting) to 10 (darkest setting) with 8being the factory default setting.

Paper or specialty media Settings Finishing Menu N-up

Lets you select to print two or morepage images on one side of a sheet.Values for N-up are 2-Up, 3-Up, 4-Up, 6-Up, 9-Up, 12-Up, and 16-Up.

Settings Finishing Menu Sides (Duplex)

Lets you print on both sides of a sheetof paper

Conserving supplies using the printer softwareIf you are printing a multiple-copy job, you can conserve paper or specialty media by sending a Verify print job. AVerify print job lets you examine the first copy of a multiple-copy job to make sure it is satisfactory before you printthe other copies. If the job is unsatisfactory, you can cancel the job. If the job is satisfactory, you can select to printthe rest of the copies. For more information, see “Printing confidential and other held jobs” on page 58.

Checking the status of supplies from a networkcomputerNote: The computer must be connected to the same network as the printer.


Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address inthe TCP/IP section.

2 Click Device Status. The Device Status page appears, displaying a summary of supply levels.

Ordering supplies

Printer attached to a network1 Type your printer IP address in your Web browser to launch the Dell Configuration Web Tool.

2 Click www.dell.com/supplies.


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http://www.dell.com/supplies

Printer attached locally to a computer1 In Windows VistaTM and later:

a Click Programs.

b Click Dell Printers.

c Click Dell 3330dn Laser Printer.

In Windows® XP and 2000,


2 Click Dell Printer Supplies Reorder Application.

The Order Toner Cartridges window opens.

3 Choose your printer model from the list.

4 Enter your Dell printer Service Tag number.

Note: Your Service Tag number is located inside the front cover of your printer.

5 Click Visit Dell's cartridge ordering website.

Replacing supplies

Replacing the toner cartridgeWhen 88 Cartridge low appears, or when you experience faded print, remove the toner cartridge. Firmly shakeit side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing.When shaking the cartridge no longer improves the print quality, replace the toner cartridge.

Note: You can check to see approximately how much toner is left in your cartridge by printing a menu settings page.

To replace the toner cartridge:

1 Open the front door by pressing the button on the left side of the printer and lowering the door.


127

2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.

3 Unpack the new toner cartridge.

Warning—Potential Damage: When replacing a toner cartridge, do not leave the photoconductor kit exposedto direct light for an extended period of time. Extended light exposure can cause print quality problems.

4 Rotate the cartridge in all directions to distribute the toner.


128

5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of thephotoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctlyinstalled.


Replacing the photoconductor kitThe printer automatically notifies you before the photoconductor kit reaches a page maximum by showing 84 PCKit life warning or 84 Replace PC Kit on the display. You can also see the status of the photoconductorkit by printing a menu settings page.

When 84 PC Kit life warning or 84 Replace PC Kit first appears, you should immediately order a newphotoconductor kit. While the printer may continue to function properly after the photoconductor kit has reachedits official end-of-life, print quality significantly decreases.

Note: The photoconductor kit is one item only.

1 Open the front door by pressing the button on the left side of the printer and lowering the front door.

2 Pull the photoconductor kit and toner cartridge out of the printer as a unit by pulling on the toner cartridgehandle.

Note: The photoconductor kit and toner cartridge form a unit.


129

Place the unit on a flat, clean surface.

3 Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle.


130

4 Unpack the new photoconductor kit. Be careful not to touch the photoconductor drum.

5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.Push the toner cartridge until it clicks into place.

6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer.Push the unit as far as it will go.

7 After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see theinstruction sheet that came with the new photoconductor kit.

Warning—Potential Damage: Resetting the photoconductor counter without replacing the photoconductormay damage your printer and void your warranty.



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Moving the printer

Moving the printer to another locationCAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injuryor printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

• Disconnect all cords and cables from the printer before moving it.

• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at thesame time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

The printer and options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cartused to move the options must have a surface able to support the dimensions of the options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.


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Administrative support

Using the Embedded Web ServerIf the printer is installed on a network, the Embedded Web Server is available for a range of functions including:

• Viewing a virtual display of the printer control panel

• Checking the status of the printer supplies

• Configuring printer settings

• Configuring network settings

• Viewing reports

To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address inthe TCP/IP section.

Checking the virtual displayWhen the Embedded Web Server is open, a virtual display appears in the top left corner of the screen. It works as anactual display would work on a printer control panel, showing printer messages.

To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address inthe TCP/IP section.

The virtual display appears in the top left corner of the screen.

Checking the device statusUsing the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, thepercentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view thedevice status:

1 Type the printer IP address in the address field of your Web browser.

Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP addressin the TCP/IP section.

2 Click Device Status.

Viewing reportsYou can view some reports from the Embedded Web Server. These reports are useful for assessing the status of theprinter, the network, and supplies.


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To view reports from a network printer:



2 Click Reports, and then click the type of report you want to view.

Configuring supply notificationsYou can determine how you would like to be notified when supplies run low or reach their end-of-life.

To configure supply notifications using the Embedded Web Server:



2 Click Settings.

3 Click Print Settings.

4 Click Supply Notifications.

5 From the drop-down box for each supply, select among the options for notification. Explanations for each optionare provided.

6 Click Submit to save your selections.

Modifying confidential print settingsYou can modify confidential print settings using the Embedded Web Server. You can set a maximum number of PINentry attempts. When a user exceeds a specific number of PIN entry attempts, all of the jobs for that user are deleted.

You can set an expiration time for confidential print jobs. When a user has not printed the jobs within the designatedtime period, all of the jobs for that user are deleted.

Note: This functionality is available only on network printers.

To modify the confidential print settings:



2 Click Settings.

3 Under Other Settings, click Security.

4 Click Confidential Print Setup.

Adjusting Power SaverAvailable settings range from 1–240 minutes. The factory default is 30 minutes.


134

To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following:

Using the Embedded Web Server1 Type the printer IP address into the address field of your Web browser.


2 Click Settings, and then click General Settings.

3 Click Timeouts.

4 In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it entersPower Saver mode.

5 Click Submit.

Using the printer control panel1 Make sure the printer is on and Ready appears.

2 Press .

3 Press the arrow buttons until Settings appears, and then press .

4 Press the arrow buttons until General Settings appears, and then press .

5 Press the arrow buttons until Timeouts appears, and then press .

6 Press the arrow buttons until Power Saver appears, and then press .

7 Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Savermode, and then press .

Setting up e-mail alertsYou can have the printer send you an e-mail when the supplies are getting low or when the paper needs to bechanged, added, or unjammed.

To set up e-mail alerts:



2 Click Settings.

3 Under Other Settings, click E-mail Alert Setup.

4 Select the items for notification, and type in the e-mail addresses.

5 Click Submit.

Note: See your system support person to set up the e-mail server.


135

Restoring the factory default settingsIf you want to retain a list of the current menu settings for reference, then print a menu settings page before yourestore the factory default settings. For more information, see “Printing a menu settings page” on page 30.

Warning—Potential Damage: Restore Now returns most printer settings to the original factory default settings.Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All downloadsstored in RAM are deleted. Downloads stored in flash memory are unaffected.


2 Press the down arrow button until Settings appears, and then press .

3 Press the down arrow button until General Settings appears, and then press .

4 Press the down arrow button until Factory Defaults appears, and then press .

5 Press the down arrow button until Restore Now appears, and then press .

Wait for Submitting selection to appear momentarily, followed by Restoring FactoryDefaults, before the printer returns to Ready.


136

Troubleshooting

Solving basic printer problemsIf there are basic printer problems, or the printer is unresponsive, make sure:

• The power cord is plugged into the printer and a properly grounded electrical outlet.

• The electrical outlet is not turned off by any switch or breaker.

• The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.

• Other electronic equipment plugged into the outlet is working.

• The printer is turned on. Check the printer power switch.

• The printer cable is securely attached to the printer and the host computer, print server, option, or other networkdevice.

• All options are properly installed.

• The printer driver settings are correct.

Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn theprinter back on. This often fixes the problem.

Printer control panel display is blank or displays onlydiamondsThe printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.

If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.

Solving printing problems

Jobs do not printThese are possible solutions. Try one or more of the following:

MAKE SURE THE PRINTER IS READY TO PRINT

Make sure Ready or Power Saver appears on the display before sending a job to print.

CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL

Remove the stack of paper from the standard exit bin.

CHECK TO SEE IF THE PAPER TRAY IS EMPTY

Load paper in the tray.

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137

MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED

Verify that you are using a compatible printer software.

MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING

• Make sure the internal print server is properly installed and that the printer is connected to the network.

• Print a network setup page, and check that the status shows Connected. If the status is Not Connected, checkthe network cables, and then try printing the network setup page again. Contact your system support personto make sure the network is functioning correctly.

• Copies of the printer software are also available on the Dell Web site at www.Dell.com.

MAKE SURE YOU ARE USING A RECOMMENDED USB OR ETHERNET CABLE

For more information, visit the Dell Web site at www.Dell.com.

MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED

Check the cable connections to the printer and print server to make sure they are secure.

For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not printThese are possible solutions. Try one or more of the following:

PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT

The print job may contain a formatting error or invalid data.

• Delete the print job, and then print it again.

• For PDF documents, recreate the PDF and then print it again.

MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY

Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Multiple-language PDFs do not printThe documents contain unavailable fonts.

1 Open the document you want to print in Adobe Acrobat.

2 Click the printer icon.

The Print dialog appears.

3 Select Print as image.

4 Click OK.

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138

http://www.dell.com

http://www.dell.com

Job takes longer than expected to printThese are possible solutions. Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the job.

CHANGE THE PAGE PROTECT SETTING TO OFF




4 Press the down arrow button until Print Recovery appears, and then press .

5 Press the down arrow button until Page Protect appears, and then press .

6 Press the down arrow button until Off appears, and then press .

Job prints from the wrong tray or on the wrong paper

CHECK THE PAPER TYPE SETTING

Make sure the Paper Type setting matches the paper loaded in the tray.

Incorrect characters printMake sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace modebefore you can print your job. Turn the printer off and back on to exit Hex Trace mode.

Tray linking does not work

LOAD THE SAME SIZE AND TYPE OF PAPER IN EACH TRAY

1 Load the same size and type of paper in each tray.

2 Move the paper guides to the correct positions for the paper size loaded in each tray.

MAKE SURE THE PAPER SIZE AND PAPER TYPE SETTINGS ARE THE SAME FOR EACH TRAY

1 Print a menu settings page and compare the settings for each tray.

2 If necessary, adjust the settings from the Paper Size/Type menu.

Note: None of the paper sources, trays, or feeders automatically sense the paper size. You must set the size fromthe Paper Size/Type menu on the printer control panel or from the Embedded Web Server.

Troubleshooting

139

Large jobs do not collateThese are possible solutions. Try one or more of the following:

MAKE SURE COLLATE IS SET TO ON

From Print Properties or the printer control panel Finishing menu, set Collate to On.

Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

REDUCE THE COMPLEXITY OF THE PRINT JOB

Reduce the complexity of the print job by reducing the number and size of fonts, the number and complexity ofimages, and the number of pages in the job.

MAKE SURE THE PRINTER HAS ENOUGH MEMORY

Add printer memory.

Unexpected page breaks occurIncrease the Print Timeout value:




4 Press the down arrow button until Timeouts appears, and then press .

5 Press the down arrow button until Print Timeout appears, and then press .

6 Press the left or right arrow buttons until the value you want appears, and then press .

Envelope seals when printingDue to humidity and heat, some envelopes become sealed during the printing process. If this happens, open therear door of the printer to allow envelopes to exit there.

Solving option problems

Option does not operate correctly or quits after it is installedThese are possible solutions. Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait for about 10 seconds, and then turn the printer on.

Troubleshooting

140

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER


2 Unplug the printer.

3 Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED

Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is notlisted, reinstall it.

MAKE SURE THE OPTION IS SELECTED

From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in theChooser.

DrawersThese are possible solutions. Try one or more of the following:

MAKE SURE THE PAPER IS LOADED CORRECTLY

1 Pull the tray completely out.

2 Check for paper jams or misfeeds.

3 Make sure the guides are aligned against the edges of the paper.

4 Insert the tray.

RESET THE PRINTER

Turn the printer off, wait about 10 seconds, and then turn the printer on.

Flash memory cardMake sure the flash memory card is securely connected to the printer system board.

Memory cardMake sure the memory card is securely connected to the printer system board.

Troubleshooting

141

Solving paper feed problems

Paper frequently jamsThese are possible solutions. Try one or more of the following:

FAN, FLEX, AND STRAIGHTEN THE PAPER IN THE TRAY OR FEEDER

Turn the stack of paper over, if possible, when you reload it into the tray or feeder.

CHECK THE PAPER

MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE TRAY OR FEEDER

Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on themultipurpose feeder.

CHECK THE GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

LOAD PAPER FROM A FRESH PACKAGE

The paper may have absorbed moisture due to high humidity. Store the paper in its original wrapper until you useit.

Paper jam message remains after jam is clearedThe paper path is not clear. Clear jammed paper from the entire paper path, and then press .

Page that jammed does not reprint after you clear the jamIn the Settings menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:

1 Press .



4 Press the down arrow button until Print Recovery appears, and then press .

Troubleshooting

142

5 Press the down arrow button until Jam Recovery appears, and then press .

6 Press the down arrow button until On or Auto appears, and then press .

Solving print quality problemsThe information in the following topics may help you solve print quality problems. If these suggestions still do notcorrect the problem, then contact Customer Support. You may have a printer part that requires adjustment orreplacement.

Isolating print quality problemsTo help isolate print quality problems, print the print quality test pages, but first make sure the standard tray is loaded:


2 Load letter- or A4-size paper in the standard tray. Load the paper stack toward the back of the tray as shown withthe recommended print side facedown. Notice the maximum fill line on the side of the tray to guide you. Do notoverfill the tray.

Print the print quality test pages:


2 From the printer control panel, hold down and the right arrow button while turning the printer on.

3 Release the buttons when the clock appears, and wait for CONFIG MENU to appear.

4 Press the down arrow button until Prt Quality Pgs appears, and then press .

The print quality test pages print.

5 Press the down arrow button until Exit Config Menu appears, and then press .

Resetting the Printer appears briefly, followed by a clock, and then Ready appears.

Troubleshooting

143

Blank pages


• Remove and reinstall the toner cartridge.

• Remove and reinstall the photoconductor kit.

If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and thesoftware program.

Clipped imagesThese are possible solutions. Try one or more of the following:

CHECK THE GUIDES

Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING

Make sure the Paper Size setting matches the paper loaded in the tray.

Troubleshooting

144

Gray background

• For Windows users: From Print Properties, select a different Toner Darkness setting before sending the job toprint.

• For Macintosh users: From the print options, Copies & Pages, or General pop-up menu, choose Printer Features,and then choose the setting needed from the Toner Darkness pop-up menu.

• From the printer control panel Quality menu, select a different Toner Darkness setting before sending the job toprint.

Ghost images

These are possible solutions. Try one or more of the following:

THE PHOTOCONDUCTOR KIT IS DEFECTIVE

Replace the photoconductor kit.

CHECK THE MEDIA TYPE SETTING

• For Windows users: From Print Properties, make sure the Media Type setting matches the paper loaded in thetray.

• For Macintosh users: From the Print dialog, make sure the Paper Type setting matches the paper loaded in thetray.

• From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in thetray.

Troubleshooting

145

Incorrect margins


CHECK THE GUIDES

Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING

Make sure the Paper Size setting matches the paper loaded in the tray.

CHECK THE PAGE SIZE SETTING

Before sending the job to print, specify the correct page size in Print Properties, the Print dialog, or the softwareprogram.

Paper curlThese are possible solutions. Try one or more of the following:





THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY

• Load paper from a fresh package.

• Store paper in its original wrapper until you use it.

Troubleshooting

146

Print is too dark


CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS

The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.• For Windows users: From Print Properties, change these settings.

• For Macintosh users:

1 Choose File > Print.

2 Locate the drop-down box under the Orientation pictures, and then click the down button.

3 Click Printer Features.

4 Change the settings for Toner Darkness, Brightness, and Contrast.

• From the printer control panel Quality menu, change these settings.




CHECK THE PAPER

Avoid textured paper with rough finishes.





THE TONER CARTRIDGE MAY BE DEFECTIVE

Replace the toner cartridge.

Troubleshooting

147

Print is too light


CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS

The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.• From the printer control panel, change these settings from the Quality menu.

• For Windows users, change these settings from Print Properties.

• For Macintosh users, change these settings from the Print dialog and pop-up menus.




CHECK THE PAPER

Avoid textured paper with rough finishes.


Make sure the paper type setting matches the paper loaded in the tray:

1 From the printer control panel, check the Paper Type setting from the Paper menu.

2 Before sending the job to print, specify the correct type setting:

• For Windows users, specify the type from Print Properties.

• For Macintosh users, specify the type from the Print dialog.

THE TONER IS LOW

When 88 Cartridge Low appears, order a new print cartridge.

THE PRINT CARTRIDGE MAY BE DEFECTIVE

Replace the print cartridge.

Troubleshooting

148

Skewed print

CHECK THE PAPER GUIDES

Move the guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER

Make sure you are using paper that meets the printer specifications.

Toner fog or background shading appears on the pageThese are possible solutions. Try one or more of the following:



THERE IS TONER IN THE PAPER PATH

Contact Customer Support.

Toner rubs off



Make sure the Paper Type setting matches the paper loaded in the tray.

CHECK THE PAPER TEXTURE SETTING

Make sure the Paper Texture setting matches the paper loaded in the tray.

Troubleshooting

149

Toner specks




THERE IS TONER IN THE PAPER PATH


Transparency print quality is poor

CHECK THE TRANSPARENCIES

Use only transparencies recommended by the printer manufacturer.


Load transparencies, and make sure the Paper Type setting is set to Transparency.

Streaked horizontal lines


THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE

From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed the paperfor the job.



Troubleshooting

150

MAKE SURE THE PAPER PATH IS CLEAR

Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.

CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce therisk of injury from a hot component, allow the surface to cool before removing paper from this area.

Clear any paper you see.

THERE MAY BE EXCESS TONER IN THE PAPER PATH


Streaked vertical lines


THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE

From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper forthe job.

THE TONER CARTRIDGE IS DEFECTIVE


MAKE SURE THE PAPER PATH IS CLEAR

Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area.

Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit.Use the cartridge handle whenever you are holding the cartridge.

CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce therisk of injury from a hot component, allow the surface to cool before removing paper from this area.

Clear any paper you see.

THERE MAY BE EXCESS TONER IN THE PAPER PATH


Troubleshooting

151

Solid black or white streaks appear on transparencies or paper


MAKE SURE THE FILL PATTERN IS CORRECT

If the fill pattern is incorrect, choose a different fill pattern from your software program.

CHECK THE PAPER TYPE

• Try a different type of paper.

• For transparencies, use only ones recommended by the printer manufacturer.

• Make sure the Paper Type setting matches what is loaded in the tray or feeder.

• Make sure the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray orfeeder.

MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE TONER CARTRIDGE

Remove the toner cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge,and then reinstall it.

THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER

Replace the used toner cartridge with a new one.

Embedded Web Server does not openThese are possible solutions. Try one or more of the following:

CHECK THE NETWORK CONNECTIONS

Make sure the printer and computer are turned on and connected to the same network.

CHECK THE NETWORK SETTINGS

Depending on the network settings, you may need to type https:// instead of http:// before the printer IPaddress to access the Embedded Web Server. For more information, see your system administrator.

Troubleshooting

152

Appendix

Dell Technical Support PolicyTechnician-assisted technical support requires the cooperation and participation of the customer in thetroubleshooting process and provides for restoration of the Operating System, application software and hardwaredrivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionalityof the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technicalsupport is available at Dell Support. Additional technical support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support forthird-party software and peripherals is provided by the original manufacturer, including those purchased and/orinstalled through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).

Contacting DellYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, andfill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

• World Wide Web

www.dell.com/

www.dell.com/ap/ (Asian/Pacific countries only)

www.dell.com/jp/ (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la/ (Latin American and Caribbean countries)

www.dell.ca (Canada only)

• Anonymous file transfer protocol (FTP)

ftp.dell.com

Log in as user: anonymous, and use your email address as your password.

• Electronic Support Service

[email protected]

[email protected]

[email protected] (Latin America and Caribbean countries only)

[email protected] (Asian/Pacific countries only)

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

• Electronic Quote Service

[email protected] (Asian/Pacific countries only)

[email protected] (Canada only)

Appendix

153


http://www.dell.com/

http://www.dell.com/ap/

http://www.dell.com/jp/

http://www.euro.dell.com

http://www.dell.com/la/

http://www.dell.ca

ftp://ftp.dell.com/

mailto:[email protected]




http://support.jp.dell.com

http://support.euro.dell.com



Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to theProduct Information Guide.

Appendix

154

IndexNumerics1565 Emulation error, loademulation option 124200.yy Paper jam 122201.yy Paper jam 122202.yy Paper jam 122231.yy Paper jam 122233.yy Paper jam 123234.yy Paper jam 123235.yy Paper jam 12324x.yy Paper jam 123251.yy Paper jam 12430.yy Invalid refill, changecartridge 11831.yy Replace defective or missingcartridge 11832.yy Cartridge part numberunsupported by device 11834 Short paper 11835 Insufficient memory to supportResource Save feature 11837 Insufficient memory for FlashMemory Defragmentoperation 11937 Insufficient memory to collatejob 11937 Insufficient memory, some HeldJobs were deleted 11938 Memory full 11939 Complex page, some data maynot have printed 11942.xy Cartridge regionmismatch 11950 PPDS font error 12051 Defective flash detected 12052 Not enough free space in flashmemory for resources 12053 Unformatted flashdetected 12054 Standard network softwareerror 120550-sheet drawer

installing 2556 Standard parallel portdisabled 12056 Standard USB port disabled 12158 Too many flash optionsinstalled 121

80 Routine maintenanceneeded 12184 PC Kit life warning 12184 Replace PC Kit 12188.yy Cartridge is low 12188.yy Cartridge nearly low 12188.yy Replace cartridge 121900–999 Service <message> 124

Symbols[PJL RDYMSG] 115

AActivating Menu Changes 111Active NIC menu 85AppleTalk menu 89attaching cables 26

BBusy 111Busy ... 111

Ccables

Ethernet 26parallel 26USB 26

Calibrating 111Cancel not available 111Canceling 111canceling a job

from Macintosh 61from the printer control panel 61from Windows 61

card stock loading 38tips 58

Cartridge Life Exceeded 112Cartridge Low 111Cartridge Nearly Low 111Change <src> to <x> 112checking an unresponsiveprinter 137checking device status

on Embedded Web Server 133checking virtual display

on Embedded Web Server 133

cleaning exterior of the printer 125

Clearing job accountingstatistics 112Close front door 112confidential jobs

modifying print settings 134Confidential print jobs 58

printing for Macintosh users 59printing for Windows users 59

Confidential Print menu 96configurations

printer 12Configure MP menu 78configuring supplynotifications 134conserving supplies 126control panel, printer 14

factory defaults, restoring 136custom paper type

assigning 43Custom Type <x>

changing name 44Custom Types menu 83

DDefault Source menu 75Defragmenting Flash 112Deleting held jobs 112Deletion complete 112Deletion failed 112directory list

printing 60Disabling Menus 112display troubleshooting

display is blank 137display shows only

diamonds 137display, control panel 14DO NOT TOUCH Reading flash dataDO NOT POWER OFF 113documents, printing

from Macintosh 54from Windows 54

Driver Profiler 51

Index

155

EEmbedded Web Server 133

checking device status 133does not open 152modifying confidential print

settings 134setting up e-mail alerts 135

Enabling Menus 113envelope seals

when printing 140envelopes

loading 38tips 57

Ethernet networking Macintosh 27Windows 27

Ethernet port 26exterior of the printer

cleaning 125e-mail

notice of low supply level 135notice of paper jam 135notice of paper needed 135notice that different paper is

needed 135

Ffactory defaults, restoring

printer control panel menus 136fiber optic

network setup 27finding

information 11publications 11Web site 11

Finishing menu 102firmware card

installing 23flash memory card

installing 23troubleshooting 141

Flushing buffer 113font sample list

printing 60Formatting Flash 113

GGeneral Settings menu 98

Hheld jobs 58


Hex Trace 113Hex Trace ready 113HTML menu 109

IImage menu 110indicator light 14information, finding 11installing

printer software 29Invalid Engine Code 113Invalid Network Code 113IPv6 menu 89

Jjams

accessing jam areas 64avoiding 63

jams, avoiding cutting paper and specialty

media 46selecting paper and specialty

media 46jams, clearing

200 65201 66202 67231 69233 70234 70235 71242 71251 72

Llabels, paper

tips 57letterhead

loading 38tips 55

light, indicator 14linking trays 42Load <src> with <x> 114Load manual feeder with <x> 113loading

multipurpose feeder 38

trays 33

Mmemory card

installing 21troubleshooting 141

Menu access turned off by systemadministrator 114menu settings page

printing 30menus

Active NIC 85AppleTalk 89Confidential Print 96Configure MP 78Custom Types 83Default Source 75diagram of 74Finishing 102General Settings 98HTML 109Image 110IPv6 89Miscellaneous 95NetWare 90Network <x> 86Network Card 87Paper Loading 82Paper Size/Type 75Paper Texture 79Paper Weight 80parallel 92PCL Emul 106PDF 106PostScript 106Quality 104Reports 84, 87Security Audit Log 96Set Date/Time 97Setup 101SMTP Setup menu 94Standard Network 86Substitute Size 79TCP/IP 88Universal Setup 83USB 91Utilities 105XPS 105

Menus are Disabled 114Miscellaneous menu 95moving the printer 132

Index

156

multipurpose feeder loading 38

Must be in Ready state to entermenus 114

NNarrow media enabled 114NetWare menu 90Network 114Network <x> 114Network <x> menu 86Network <x>, <y> 114Network Card menu 87network setup page 30No jobs to cancel 115Not Ready 115

Ooptional drawer

installing optional drawer 25options

550-sheet drawer 25firmware card 23firmware cards 20flash memory card 23memory card 21memory cards 20optional drawer 25

ordering supplies printer attached to a

network 126printer locally attached to a

computer 127

Ppaper

characteristics 45letterhead 46loading, multipurpose feeder 38preprinted forms 46recommended print side 46recycled 47selecting 46selecting weight 80setting size 32setting type 32storing 47unacceptable 46Universal Paper Size 83Universal size setting 32

paper capacities trays 50

paper capacity multipurpose feeder 50

paper feed troubleshooting message remains after jam is

cleared 142page that jammed does not

reprint 142paper jams

accessing jam areas 64avoiding 63

paper jams, clearing 200 65201 66202 67231 69233 70234 70235 71242 71251 72

Paper Loading menu 82Paper Size/Type menu 75paper sizes

supported by the printer 48paper stop, using 17Paper Texture menu 79paper types

duplex support 49supported by printer 49where to load 49

Paper Weight menu 80Parallel 115Parallel <x> 115Parallel menu 92parallel port 26PC Kit Life Warning 115PCL Emul menu 106PDF menu 106photoconductor kit

replacing 129PostScript menu 106Power Saver 115

adjusting 134print job

canceling from Macintosh 61canceling from the printer control

panel 61canceling from Windows 61

print quality test pages printing 61

print quality troubleshooting blank pages 144characters have jagged

edges 144clipped images 144ghost images 145gray background 145poor transparency quality 150print is too dark 147print is too light 148print quality test pages 143skewed print 149solid black streaks 152solid white streaks 152streaked horizontal lines 150streaked vertical lines 151toner fog or background

shading 149toner rubs off 149toner specks 150

print quality, poor avoiding by selecting paper and

specialty media 46print troubleshooting

held jobs do not print 138incorrect characters print 139incorrect margins 146job prints from wrong tray 139job prints on wrong paper 139job takes longer than

expected 139jobs do not print 137Large jobs do not collate 140multiple-language PDFs do not

print 138paper curl 146paper frequently jams 142tray linking does not work 139unexpected page breaks

occur 140printer

basic model 12configurations 12minimum clearances 19moving 132selecting a location 19

printer alert utility 51printer control panel 14

factory defaults, restoring 136printer message

201.yy Paper jam 122

Index

157

printer messages 1565 Emulation error, load

emulation option 124200.yy Paper jam 122202.yy Paper jam 122231.yy Paper jam 122233.yy Paper jam 123234.yy Paper jam 123235.yy Paper jam 12324x.yy Paper jam 123251.yy Paper jam 12430.yy Invalid refill, change

cartridge 11831.yy Replace defective or missing

cartridge 11832.yy Cartridge part number

unsupported by device 11834 Short paper 11835 Insufficient memory to support

Resource Save feature 11837 Insufficient memory for Flash

Memory Defragmentoperation 119

37 Insufficient memory to collatejob 119

37 Insufficient memory, some HeldJobs were deleted 119

38 Memory full 11939 Complex page, some data may

not have printed 11942.xy Cartridge region

mismatch 11950 PPDS font error 12051 Defective flash detected 12052 Not enough free space in flash

memory for resources 12053 Unformatted flash

detected 12054 Standard network software

error 12056 Standard parallel port

disabled 12056 Standard USB port

disabled 12158 Too many flash options

installed 12180 Routine maintenance

needed 12184 PC Kit life warning 12184 Replace PC Kit 12188.yy Cartridge is low 12188.yy Cartridge nearly low 121

88.yy Replace cartridge 121900–999 Service <message> 124[PJL RDYMSG] 115Activating Menu Changes 111Busy 111Busy ... 111Calibrating 111Cancel not available 111Canceling 111Cartridge Life Exceeded 112Cartridge Low 111Cartridge Nearly Low 111Change <src> to <x> 112Clearing job accounting

statistics 112Close front door 112Defragmenting Flash 112Deleting held jobs 112Deletion complete 112Deletion failed 112Disabling Menus 112DO NOT TOUCH Reading flash data

DO NOT POWER OFF 113Enabling Menus 113Flushing buffer 113Formatting Flash 113Hex Trace 113Hex Trace ready 113Invalid Engine Code 113Invalid Network Code 113Load <src> with <x> 114Load manual feeder with

<x> 113Maintenance 114Menu access turned off by system

administrator 114Menus are Disabled 114Must be in Ready state to enter

menus 114Narrow media enabled 114Network 114Network <x> 114Network <x>, <y> 114No jobs to cancel 115Not Ready 115Parallel 115Parallel <x> 115PC Kit Life Warning 115Power Saver 115Printing 115Programming flash 115Programming System Code 116

Ready 116Remote Management Active 116Remove paper from standard

bin 116Remove paper from standard

output bin 116Replace Cartridge 116Replace PC Kit 116Resetting the printer 116Resetting without replacing may

affect print quality. 116Restoring Factory Defaults 117Routine maintenance

needed 117Standard Bin Full 117Stopping 117Submitting selection 117Too many failed panel logins 117Tray <x> disabled 117Tray <x> Missing 117USB/USB <x> 117Waiting, too many events … DO

NOT POWER OFF 118printer options troubleshooting

drawers 141flash memory card 141memory card 141option not working 140

printer problems, solvingbasic 137printer status

[PJL RDYMSG] 115Hex Trace ready 113not ready 115

printer supplies reorderapplication 53Printing 115printing

directory list 60font sample list 60from Macintosh 54from Windows 54installing printer software 29menu settings page 30network setup page 30print quality test pages 61

printing confidential and other heldjobs

for Macintosh users 59for Windows users 59

printing status window 53Programming flash 115

Index

158

Programming System Code 116publications, finding 11

QQuality menu 104

RReady 116recommended print side 46recycled paper

using 47Remote Management Active 116Remove paper from standardbin 116Remove paper from standardoutput bin 116Repeat print jobs 58


Replace Cartridge 116Replace PC Kit 116replacing

photoconductor kit 129toner cartridge 127

reports viewing 133

Reports menu 84, 87Reserve print jobs 58


Resetting the printer 116Resetting without replacing mayaffect print quality. 116Restoring Factory Defaults 117Routine maintenance needed 117

Ssafety information 9security

modifying confidential printsettings 134

Security Audit Log menu 96Set Date/Time menu 97setting

paper size 32paper type 32TCP/IP address 88Universal Paper Size 32

setting up the printer on a wired network

(Macintosh) 27

on a wired network(Windows) 27

Setup menu 101SMTP Setup menu 94software

Driver Profiler 51printer alert utility 51printer supplies reorder

application 53printing status window 53Status Monitor Center 51XPS driver 52

specialty media recommended print side 46selecting 46

Standard Bin Full 117standard exit bin, using 17Standard Network menu 86Status Monitor Center 51status of supplies, checking 126Stopping 117storing

paper 47supplies 125

Submitting selection 117Substitute Size menu 79supplies

conserving 126status of 126storing 125

supply notifications configuring 134

system board accessing 20

TTCP/IP menu 88tips

card stock 58envelopes 57labels, paper 57letterhead 55transparencies 56

toner cartridge replacing 127

Too many failed panel logins 117transparencies

loading 38tips 56

Tray <x> disabled 117Tray <x> Missing 117tray linking 43, 44

tray unlinking 43, 44trays

linking 42, 43loading 33unlinking 43

troubleshooting checking an unresponsive

printer 137solving basic printer

problems 137troubleshooting, display

display is blank 137display shows only

diamonds 137troubleshooting, paper feed

message remains after jam iscleared 142

page that jammed does notreprint 142

troubleshooting, print envelope seals 140held jobs do not print 138incorrect characters print 139incorrect margins 146job prints from wrong tray 139job prints on wrong paper 139job takes longer than

expected 139jobs do not print 137Large jobs do not collate 140multiple-language PDFs do not

print 138paper curl 146paper frequently jams 142tray linking does not work 139unexpected page breaks

occur 140troubleshooting, print quality

blank pages 144characters have jagged

edges 144clipped images 144ghost images 145gray background 145poor transparency quality 150print is too dark 147print is too light 148print quality test pages 143skewed print 149solid black streaks 152solid white streaks 152streaked horizontal lines 150

Index

159

streaked vertical lines 151toner fog or background

shading 149toner rubs off 149toner specks 150

troubleshooting, printer options drawers 141flash memory card 141memory card 141option not working 140

UUniversal Paper Size 83

setting 32Universal Setup menu 83unlinking trays 43USB menu 91USB port 26USB/USB <x> 117Utilities menu 105

VVerify print jobs 58


viewing reports 133

virtual display how to access 133

WWaiting, too many events … DONOT POWER OFF 118Web site

finding 11wired network setup

using Windows 27wired networking

using Macintosh 27

XXPS driver

installing 52XPS menu 105

Index

160

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