Dell HRM depart

05/01/2023 Safdar Hussain 1

( start with in the name of Allah who is the most benficial and merciful )


GROUP MEMBERS:


Presented To : Mr. Salman Ali SbPresented by : SAFDAR HUSSAIN 31

BBA BZU layyah Topic : Dell Company

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Dell traces its origins to 1984, when Michael Dell created PCs Limited while a student at the University.Dell Computer Corporation became official in May 1984.Dell is the industry leader in direct sale of personal computers to consumers.It was founded on the Direct Business-to-Consumer Model.It is the fastest growing among all major computer systems companies worldwide. In July 1999, Dell became the #1 PC dealer to businesses in the US

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PROFILE



StrategyOur strategy is cost effectivenessEstablish in customize to order’ low cost with good quality, direct to customer.


Major Competitors areLenovo

Acer

Compaq


To look out for the well being of all employees of the company.Provide leadership and direction to employees of the company.Career Development planning for all employees of the company.To provide employees with solutions to their problems.Maintaining data records of all employees of DELL (Human Resources information System).

OBJECTIVES:


HRM

Marketing Finance

DEPARTMENTS


HRM is function that help out the organization in achieving goals by obtaining and maintaining the successful employees”

Human Resource Management


The Goals of HRM

Overall Goals

• Productivity• Quality of Working Life• Competitive Advantage

Bottom Line

• Survival• Competitiveness• Growth• Profitability• Flexibility

Human Resources Management Activities

Specific Goals

• Attract• Retain• Motivate• Retrain

•

•Understanding the environment• Human Resources Planning• Recruitment and Placement• Training• Performance Management• Compensation Management• Career Management

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SANA IQBAL ROLL # 04

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HR Planning & Strategic Factor


HRM FUNCTIONSRECRUITMENT SELECTIONTRAININGAND DEVELOPMENTPERFORMANCE APPRAISALPAYROL AND PERSOANL SYSTEM


RECRUITMENT

:


DELL employs through both formal and informal ways of recruitment. Departments tell their need to HR department. And then recruitment is done on the requirement by the project. All candidates send their CV’s by post; they are then short listed and called. So those candidates then report at the DELL from where they are sent to the Human Resource DELL for further interviews. But recently DELL has devised a new way of recruitment i.e. online Applications. They give Ads in leading newspaper and use some other mass media communication channels and then receive applications and CV’s online.

RECRUITMENT


Internal Methods: DELL usually prefers “Job Posting” in which employees from

with in the organization are preferred but if the organization feels that the employee is not competent enough then they go for external methods. External Methods:

DELL usually prefers advertising through newspapers and their official website for their recruitment purposes. They give an open invitation to everyone to apply, so people who are interested come and if they are capable enough they are hired. They don’t prefer any specific universities or colleges to get the applicants, what matters are the potential talent and caliber of the person and his commitment to work. Last year a scheme is started in which team of HR professionals visits different colleges and universities to recruit fresh and passionate candidates.

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The recruitment process is likewise the same but minutely varies in the organization depending upon the ranks. In recruitment DELL keeps certain things in front e.g.What the person was getting (in terms of salary) prior to DELL’s Job.Whether the person is polished enough to adjust in their environment.Whether He/she has the required technical skills, the required qualification for the specific job.

STRATEGIES FOR RECRUITMENT

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SELECTION pics


In DELL, selection Criteria is based on numerous factors such as education, health, background and previous experience.

SELECTION PROCESS The Application :

The employment application is candidate’s first chance to present his qualifications to the Organization. As such, it is extremely critical for his/her continued participation in the examination process.


Written Exams:

Written exams are usually obtained from one of several test construction firms available to them. These tests are designed to determine level of technical and/or analytical abilities associated with the particular position for which candidate had applied.Performance Exams:

Performance exams test ability to accomplish specific job-related tasks by providing the opportunity to actually perform them. These tests are scheduled through the Human Resources Department office, with notification in writing of the date, time, location and duration of the test. Instructions will be given on the tasks to be completed and then asked to complete them. each candidate had applied.

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Specialized Testing : Some positions will require specialized testing, such as

technical skills, agility and communication skills etc. These tests are scheduled just as like other tests.

The Panel Interview : The results of this component of the exam process will be

used to determine if candidate should be included on the List of Eligible Candidates forwarded to the hiring authority for consideration for a departmental Selection Interview. This portion of the examination is normally

weighted 100% (or as indicated on the Job Announcement.

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Succession planning


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Dell Succession plan

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TRAINING & DEVELOPMENT


DELL has trained and developed many of its senior and fast track managers and supervisors. For lower and technical staff the organization have a complete training calendar for the year, if organization thinks and feel that an employee requires training to update his knowledge about the field, he just have to report the HR department and he will be listed for the next training program.On-the-job Training:

As compared to other competitive organizations the training program of DELL is quite different. It provides full opportunity to its employee to develop themselves and also train them according to the requirements of their job.


External sources: A trainer, facilitator and/or subject matter expert are

brought into the organization to provide the training session or an employee are be sent to one of these learning opportunities during work time. These training opportunities are provided in the form of seminars, classroom training courses and workshops


The competent employees are rewarded in shape of promotions, bonus, increments and annual holidays and promotion. The results of an appraisal can be used to identify areas for further development of the employee. The organization also uses different questionnaires, which consist of numerous questions about the behavior of the employee, and then on the basis of these answers personality of the employee is judged. When evaluation is made the unsatisfactory performers are given warning. The employee after warning is put under observation, for some period of time and if the employees’ performance is still unsatisfied then are demoted or fired.

PERFORMANCE APPRAISAL:


Employee welfare and motivation

Happy employees mean a healthy organization. HR Department conducts various employee welfare activities which might include employees get together, annual staff parties etc. HR department also reviews organizational policies and its impact on the motivation of the employees.


BENEFITS


Dell provide several kinds of benefits that help to retain its employees

BENEFITS

Medical Allowance

House Rent Allowance

Transportation

Free Insurance

Loan Facility


Promotion: Promotion is direct shift only to the next level from the

current grade, the employee’s performance is evaluated and if his performance is above average he is given promotion. DELL promotes only those candidates who are experienced and eligible for that particular vacancy.

Increments:The company decides at the end of the financial year,

according to its financial condition, whether increments should be given or not.


Free transport:

DELL Company provide free transport to local employee.

Medical facility: DELL Company provide free medical facility to

workers depending upon the position/rank of the employee.


House loans: They give the facility of house loan only to

deserving individual. The loan approval depends upon the post of the employee.

Overtime payment: Overtime payment is pay for only those workers

who are working more than their working hours mostly overtime payment is given to low level staff.

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MAINTENANCE Refers to maintaining employee’s commitment and loyaltyMan objective is to retain the productive employeesTo provide healthier and safe environmentProvide benefits and start employee assistance programs


REWARDS


A gold medal ( successive 5 years with us )Certificates on exceptional performances Company LaptopsCompany Insurance Overseas conventionsSales promotion (e.g. On Rs10,00,000 sales, one LCD as a reward)Awards

REWARDS


COMPENSATION Dell make proper compensation packages for the employee

Foreign trip

Salary increme

nt

Job promotio

n

Appreciation certificate

Bounce


CAREER COUNSELLING Dell Helps The Employees In Planning And Developing Their Career Inform them about their future career and promotions Career counselling helps to retain the productivity of employee


PLACEMENT Put the right person for right job.Employee placed on job according to their skills



Strengths: Have an excellent

staff for handling sales with strong knowledge of current products

Strong customer relationships

Well-designed and successful marketing strategies

Business reputation of being innovative

Good research and development department

Weaknesses:

An inefficient record maintenance system in place.

Less importance given to promotional activities

Customer perceive dell as a total only brand.


Opportunities:

Products similar to yours in the market are expensive or of poor quality

Customers in the market are loyal to our products

Could open more stores worldwide due to strong capital

High demand for product due to technological advancement

Threats:

A lot of competitors in the market with similar products i.e. IBM, Acer and Compaq.

The competitors opening new shop in a nearby location

Not enough stores in smaller cities


Recommendation Our recommendation about dell is that it should hire experts and take help of specialists to train their employees so that they should focus on better quality, reasonable price and on attractive products.



THE END

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Date post:	21-Jan-2017
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