Deluxe White Glove Direct Delivery Service

Deluxe White Glove Direct Delivery Service

A one stop delivery service from Repose to your customer

Our Deluxe White Glove Delivery Service begins with a call to your customer, whether branded Repose or with your company name, we will ensure they know exactly what is happening. We will take all the relevant information to ensure the delivery is made correctly and ensure the customer is confident about what they are going to receive. The delivery installation paperwork will inform the team of the location with any parking restrictions or special instructions from the customer, plus any requests from you as the distributor. This might be that you want the team to collect payment on delivery (either cheque or cash) or call you for a card payment transaction at your office. The Installation team will call on the morning of delivery to advised your customer that the delivery will take place either before or after 12pm and if requested the team will call your customer when they are an hour away from the delivery home. This ensures your customer knows exactly what is happening at all times.

On arrival at the home, we firstly assess the location of the new furniture and move anything which could be blocking the access. This is to ensure we can get the items into the room of choice and they sit in the correct position for your customer.

Some customers may require the furniture to be moved to an alternative room, no problem; our team will ensure this happens. Collection and disposal of old items is also available by prior arrangement, and where possible they are donated to a local hospice or charity.

All team members are fully DBS checked and carry ID at all times.

On delivery, our team ensure the chair is unwrapped, accessories fitted, connected to the power source and dressed to complete the delivery. They will then proceed to demonstrate the product with the customer, ensuring they are fully confident with how it works. The safety aspects and some simple dos and don’ts are also explained. They will not leave your customer until they are confident with the products.

LONDONDERRY

ANTRIM

DOWN

TYRONE

FERMANAGH ARMAGH

MONAGHAN

LOUTHCAVAN

LEITRIM

SLIGO

MAYO

ROSCOMMONLONGFORD

WESTMEATH

MEATH

DUBLINKILDARE

WICKLOW

CARLOW

WEXFORD

KILKENNY

LAOIS

OFFALY

GALWAY

TIPPERARY

WATERFORD

CLARE

LIMERICK

KERRY

CORK

DONEGAL

KWZE

AL

B

BA

BB

BH

BL

BN

BRBS

AB

EEC

EH

EN

EX

KAKA

KT

KYKY

L M

ME

MK

ML

N

PAPAPAPA

PAPA

PAPAPAPA

PE

PHPH

PL

PO

PR

SA

SE

SG

SK

SLSM

SN

SOSP

SS

ST

SW

SY

G

W

HS

HS

IV

DD

FK

TD

NEDG

DHSR

CA

DLTS

LAYOHG

BD

HU

IM

FY LSWF

DN

LNS

HX

HD

NG

OLWN

WA

CH CWLL

LL

DETF

WSWV LE

NR

IPCB

COCM

NNCV

DY

WRLD HRGL

NPOX

CFHPLU

RG

TA

TR

TQ

DT

GU RH TNCT

WDHA

UB

IG

RM

DA

CR

TW

NWWC

BR

EEC

EN

KT

N

SE

SM

SW

W

WDHA

UB

IG

RM

DA

CR

TW

NWWC

LONDON

Plymouth

Exeter

Bridgwater

Bristol

Bath

Swindon

Gloucester

WorcesterRedditch

Birmingham Coventry

Leicester

Nottingham

LincolnChesterfield

Grimsby

Hull

Leeds

York

Scarborough

Hartlepool

SunderlandNewcastle

Harrogate

Lancaster

Kendal

Carlisle

Ayr

Dumfries

Edinburgh

Glasgow

Greenock

Stirling

DundeePerth

Aberdeen

Inverness

Darlington

SheffieldManchesterLiverpool

Chester

Preston

BoltonDoncaster

Derby

Telford

Stafford

Walsall

Shrewsbury

Stoke-on-TrentStoke-on-Trent

Oxford

Banbury

Luton

Chelmsford

Ipswich

Cambridge

Peterborough Norwich

Reading

BrightonHastings

Maidstone

RamsgateCardiff

Swansea

Bournemouth

Southampton

Guildford

Portsmouth

Bridlington

Whitehaven

Plymouth

Exeter

Bridgwater

Bristol

Bath

Swindon

Gloucester

WorcesterRedditch

Birmingham Coventry

Leicester

Nottingham

LincolnChesterfield

Grimsby

Hull

Leeds

York

Scarborough

Hartlepool

SunderlandNewcastle

Berwick-upon-TweedBerwick-upon-Tweed

Harrogate

Lancaster

Kendal

Carlisle

Ayr

Dumfries

Edinburgh

Glasgow

Greenock

Stirling

DundeePerth

Aberdeen

Inverness

Darlington

SheffieldManchesterLiverpool

Colwyn BayColwyn BayChester

Preston

BoltonDoncaster

Derby

Telford

Stafford

Walsall

Shrewsbury

Oxford

Banbury

Milton KeynesMilton Keynes Luton

Chelmsford

Ipswich

Cambridge

Peterborough Norwich

Reading

BrightonHastings

Maidstone

RamsgateCardiff

Swansea

Bournemouth

Southampton

Guildford

Portsmouth

Bridlington

WhitehavenBelfastBelfast

Repose White Glove Areas

Areas

Area 1

Area 2

Area 3

Area 4

Not Covered

Repose Furniture Limited Attwood House Cokeland Place Cradley Heath West Midlands B64 6ANTel: 0844 7766001* Fax: 0844 7766002* Email: info@reposefurniture.co.uk *Calls cost 7p per minute plus your networks access charge

www.reposefurniture.co.ukRegistered Company Number: 03727157 © Copyright 2017Repose Furniture Ltd reserves the right to modify or change the specification without prior notification.For terms and conditions of sale and or agreement please refer to your supplier.

Deluxe White Glove Direct Delivery Service

Finally the customer will be encouraged to complete a simple installation checklist and quick questionnaire before signing to say the delivery was successful and

they are confident with the product. A photograph of the furniture in location will be taken and, on return to

the office, you will receive an email, (normally within 48 hours), with a copy of the signed installation check

list, the photograph and should we have been instructed to collect any payments, we will forward your bank any

payments the team have collected on your behalf.

To book a Deluxe White Glove Direct Delivery Service, simply request it at the time of placing your

order and provide us with the address details. Please state if we need to remove the old furniture or collect the final payment along with the payment method plus

any other important information to assist us further.

Then all you need to do is sit back and relax whilst

we do the delivery for you!

Removal & disposal available for a small charge.

Repose White Glove Areas