Demo kit hospitality 38xx ed20 -...

HOSPITALITY DEMO KIT

USER GUIDE

ROOM 8XX

U S E R G U I D E

Hospitality Demo Kit User Guide

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Edition Date Author Modifications / Comments / Details

01 2014-02-03 Serge LE LOUET /

Eric PINAULT Creation

02 2015-03-02 Serge LE LOUET Modification

03 2015-03-09 Serge LE LOUET Modification

04 2015-05-11 Serge LE LOUET Modification: Update Documentation

05 2015-07-17 Serge LE LOUET Modification: Mobile Application for Smart Guest Applications

06 2015-07-27 Serge LE LOUET Modification: OpenTouch Notification Service Application update

07 2015-07-29 Serge LE LOUET Modification: IP Desktop Softphone tandem modification

08 2015-10-05 Serge LE LOUET Modification: 8088 set

09 2015-10-20 Serge LE LOUET Modification: Smart Guest Applications Background 10 2015-12-8 Serge LE LOUET Modification: Language menu

11 2016-01-27 Serge LE LOUET Modification: IP Desktop Softphone visitor Onboarding

12 2016-03-02 Serge LE LOUET Modification: Update Documentation

13 2016-03-23 Serge LE LOUET Modification: SBC, Visual Automated Attendant for Mobile Guest Softphone

14 2016-04-19 Serge LE LOUET Update Documentation

15 2016-05-16 Serge LE LOUET Update Documentation

16 2016-10-13 Serge LE LOUET Update Otns feature

17 2016-12-07 Serge LE LOUET Update OmniPcxRecord 18 2017-01-02 Serge LE LOUET Update ENS and Otns

19 2017-03-29 Serge LE LOUET Update Sga

20 2017-06-14 Serge LE LOUET Update Otns and ENS account


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Table of contents

1 . I n t r o d u c t i on 4

2 . E nv i r o n m e nt 5

2.1 High level architecture diagram .................................................................. 5

2.2 Configuration ......................................................................................... 6

2.3 Server details ........................................................................................ 7

3 . U s e C a s e 1 6

3.1 Smart Guest Applications ......................................................................... 16

3.2 Mobile Guest Softphone ........................................................................... 33

3.3 Automated Attendant .............................................................................. 41

3.4 IP Desktop Softphone .............................................................................. 44

3.5 Emergency Notification Server .................................................................. 47

3.6 OmniPCX RECORD .................................................................................. 51

3.7 OpenTouch Notification Service ................................................................. 55

3.8 IP Desktop Softphone onboarding ............................................................... 63


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1. Introduction

The aim of this document is to describe all aspects of the Hospitality Demo Kit. It contains the architecture of the demo, and explains how to configure each component of the Hospitality demo. This document also contains demo scripts, which will help the demonstrator carry out the various demos cases.

The concerned products, tools and solutions are:

• The Smart Guest Applications (SGA)

• The Mobile Guest Softphone (MGS)

• The IP Desktop Softphone (IPDSP)

• The OmniPCX Record Suite

• The Emergency Notification Service (ENS)

• The OpenTouch Notification Service (OTNS)

• The Visual Automated Attendant (VAA)

Before a demo please book and check the system availability on: http://edemo.al-mydemo.com/?page_id=1215

In order to ensure the quality of your demonstration and the relevance of the speech you want to deliver, please complete the Hospitality Solutions online training available on the Knowledge Hub platform:

• Access the Knowledge Hub: https://enterprise-education.csod.com/

• Fill in the general search field with the course Reference : HOSPWSA001 (1 hour) You also want to refer to the following technical datasheets that can give your answers to the questions from the audience:

• The 8088 Smart DeskPhone: o http://enterprise.alcatel-

lucent.com/assets/documents/8088_Smart_DeskPhone_Hospitality_datasheet_EN.pdf

• The Smart Guest Applications: o http://enterprise.alcatel-

lucent.com/assets/documents/201602040004EN_Smart_Guest_Applications_Datasheet.pdf

• The Mobile Guest Softphone: o http://enterprise.alcatel-

lucent.com/assets/documents/Mobile_Guest_Softphone_Datasheet_EN.pdf

• The IP Desktop Softphone o http://enterprise.alcatel-lucent.com/assets/documents/IP-desktop-softphone-

datasheet-EN.pdf


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2. Environment

2.1 High level architecture diagram

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High level architecture diagram

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2.2 Configuration

User display name Phone type Phone number

Guest Number 18xx

Room main phone (suite 18xx)

808x 38xx

Room mobile (suite 18xx)

Smartphone 1008912xx/92xx

Concierge IP Desktop Softphone

on tablet 78xx

Reception IP Desktop Softphone

on PC 68xx

Room service 8068 28xx

Room service tandem

IP Desktop Softphone on mobile

100828xx

SmartApps iOS iPad or iPhone 69xx

SmartApps Android Tablet or Smartphone 79xx

Rap SSID: thanks-edemo-

team itrulyloveyou

Wifi Qr code (Android Use Only) (all set default password is “0000”)

• Demo PC

Name IP Description

PC1 DHCP Login: reception68xx Password: Aludemo2012! Windows7sp1 pro, Firefox Chrome Java virtual room simulator (need flashplayer) OmniPCX Record screen capture ENS Desktop Notifier: PC-Reception-68xx Vlc

• Rap

• On your laptop launch a web browser and access the management URL (*)


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• Enter 195.128.146.40 as IP address for the OAW gateway, then press continue.

(*) refer to rap documentation

2.3 Server details

Useful bookmarks http://srv73.al-mydemo.com:8090/custom/hospitality/links.html

2.3.1 Oxe8

All users are registered without specific rights (no voicemail, no DDI…). All phones/rooms are in English. All phones default password is “0000”

• IP Desktop Softphone Tftp server : 192.168.111.108

• 80x8 set Dynamic Dhcp

2.3.2 OmniPcx Record

Concierge (78xx) and Reception (68xx) are configured to record all calls. Login: reception68xx with password: Aludemo2012! This demo allows to listen the recorded calls for the Concierge (78xx) and the Reception (68xx). http://srv26.al-mydemo.com/OmniPCXRecord/default.aspx with login: reception68xx and password: Aludemo2012! Please refer to the “OmniPCX Record R2-3 Hardware & Software specification” document for the browsers and plug-in compatibilities.


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o OmniPCX Record screen capture :

� http://srv26.al-mydemo.com/OmniPCXRecord/default.aspx with login: reception68xx and password: Aludemo2012!

� Download menu

� Set UP : Server IP : 192.168.111.26


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2.3.3 Emergency Notification Server

The Emergency Notification Server is configured to ring the Reception (68xx) as a PSAP (Public Safety Answering Point)

� Room service 28xx : voice prompt, listen and talk mini-message

� Reception 68xx : mini-message, email : [email protected], PC

notification : PC-Reception-68xx

� Concierge 78xx : listen, mini-message

http://srv68.al-mydemo.com/E911WebAccess/E911Configuration/ Login: Security8xx and password: Aludemo2012!

o Emergency Notification Server Desktop Notifier: http://srv68.al-mydemo.com/E911WebAccess/install/ DesktopNotifierSetup-x.x.x.exe

Emergency Notification Server main server IP: 192.168.111.68 Hostname used for this client: PC-Security-8xx

2.3.4 Smart Guest Applications server with virtual room

Room 38xx is configured with “automation”: control 4 mock linked to virtual room. http://192.168.181.XX:8080/vrs

2.3.5 Smart Guest Applications Background

Room 38xx is configured with default background and screensaver. You can customize them on: http://srv73.al-mydemo.com:8090/custom/hospitality/


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You can personalize: logo, background and screensaver or revert to default value. Take care with: Icon Position:

Time and date font color: black Position

Time Date Room font color: White Position

2.3.6 Mobile Guest Softphone server

Room set 38xx can be associated with 2 mobiles. http://srv54.al-mydemo.com:8080/BYOD/ Login: staff, password: Aludemo2012!


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iOS applications :Mobile Guest Softphone iPhone and iPad

Android application : Mobile Guest SoftPhone for Android

Device compatibility (ref Prerequisites document ALESVC57161 avalable on BPWS) :

2.3.7 OpenTouch Notification Service

• Fire alarm scenario: o Loudspeaker announcement on “room service” set o Full voice message on “concierge” set o Floorplan display (*) o Real time Console display (*) o SmartApps notification

(*) http://srv13.al-mydemo.com:8080/UMS , login: Security8xx, password: Aludemo2012!


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• Minibar opening scenario: mini-message to room service and reception

• SmartApps Application:

• iOS applications : Smartapps iPhone and iPad

� SmartApps configuration � OpenTouch Notification Service URL http://192.168.111.13:9004/xml-rpc � Device name : 69xx � SIP server : 192.168.111.108 � Login 69xx � Password : 0000 � SIP identity sip:[email protected] � Registration internal � Activation key is “rt79Q45”.

• Android application : SmartApps for Android


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Server address : 192.168.111.13 Login : SmartApp79xx Password : Aludemo2012! Configure the SIP settings:

Domain : 192.168.111.108 Username : 79xx

2.3.8 IP Desktop Softphone

• iOS applications : ALE IP Desktop Softphone iPhone and iPad


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• Android application : ALE IP Desktop Softphone

Configuration parameters: Tftp : 192.168.111.108

• Windows application : avalable on https://businessportal2.alcatel-lucent.com/


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� • MacOs Application: avalable on https://businessportal2.alcatel-lucent.com/


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3. Use Case

Before a demo please book and check system availability on: http://edemo.al-mydemo.com/?page_id=1215

3.1 Smart Guest Applications

The purpose of this use case is to demonstrate the Smart Guest Application use in terms of service management from the room set. You must have in place the Smart Guest Applications server, the Mobile Guest Softphone server,the OmniVista 8770 to support the features. Please see below a high-level diagram of the network topology to have in place :

3.1.1 Homepage

3.1.1.1 Display

All users should have the homepage displaying the following icons: call, reception, concierge, room service, weather, mobile app, lights, A/C, blinds, services, directory, and emergency.


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Smart DeskPhone 8082


3.1.1.2 Call from reception

From the reception, phone, by dialing the guest number (18xx), all phones of the room should ring: the call can be taken from any device.

3.1.1.3 Call to reception and record

From room set (38xx), a press on the reception key should ring the reception phone. The call can be listened from the OmniPCX Record interface.

3.1.1.4 Call to concierge and record

From room set (38xx), a press on the Concierge key should ring the Concierge phone. The call can be listened from the OmniPCX Record interface.

3.1.1.5 Call to Room Service

From room set (38xx), a press on the Room service key should ring the Room service phone.

3.1.1.6 Missed Call

A press on icon

- or for the 8088

- or for the 8082


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Smart DeskPhone 8088 Smart DeskPhone 8082

3.1.1.7 Emergency call

See chapter : Emergency Notification Server

3.1.1.8 Do Not Disturb

- By clicking the circle sensitive key on Smart DeskPhone 8082 ,or on Smart DeskPhone 8088

- Or by pressing “Do not Disturb” , all users should be able to set/unset the Do Not Disturb status. When DnD is active:

- Calls between room set and mobile are not possible - The message “Do not Disturb” is displayed on the calling set:


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3.1.1.9 Dial pad

By launching the dial pad, speed dials should be

(The mobile button is active only when the Mobile Guest guest’s mobile)

3.1.2 Weather forecast

3.1.2.1 Launching

By clicking the weather button on the home

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By launching the dial pad, speed dials should be displayed as follows:



when the Mobile Guest Softphone application is

eather button on the homepage, the weather forecast application is launched.


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Softphone application is running on the

recast application is launched.


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By clicking the notification button , the icon is displayed Favorites: when clicking the Favorites button of the weather forecast application, several cities are listed: Paris, Dubai, Los Angeles, New York and Sydney are available. By selecting the city and clicking OK, the weather forecast of the selected favorite city appears.

When clicking the display will switch to Fahrenheit , the display will switch to Celsius.

By clicking it’s possible to search a specific town, a shown below:


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3.1.3 Hotel Directory

3.1.3.1 Launching

By clicking the Directory button on the homepage, the Directory view is launched as it follows:



3.1.3.2 Navigate

By selecting a new item, a description and picture of each hotel service is displayed.


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3.1.3.3 Launch call

By clicking the Call button, a call is launched. For laundry, bar, restaurant, SPA and casino, the call is launched to the Reception (68xx).

3.1.3.4 Map

By selecting Map, the floor plan and room location are displayed.

3.1.4 Automation lights

From room set 38xx: By clicking the Light button on the homepage, the Light view displays as follows:



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By clicking/selecting a light, the corresponding By clicking the night mode scene, all light leds are turned off.

3.1.5 Automation lights with virtual room

By clicking the Light button on the home

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corresponding led on the top right corner is turned on.ight mode scene, all light leds are turned off.


irtual room

button on the homepage, the Light view displays as follows:


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led on the top right corner is turned on.


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By clicking the “All off” button, all light leds are turned off and the view is updated on the virtual room (38xx).




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By clicking the “All on” button, all light leds are turned on and the view is updated on the virtual room (38xx).

3.1.6 Automation A/C (air conditioning)

By clicking the A/C button on the homepage, the A/C view is launched as follows:



By clicking the “On” button, the desired temperature displays:

By clicking the / buttons on the Smart DeskPhone 8082


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By moving the cursor on the Smart DeskPhone 8088, the desired temperature is displayed:

If the desired temperature is higher than the current:

- label is visible on the Smart DeskPhone 8082

- icon is visible on the Smart DeskPhone 8088

If the desired temperature is lower than the current:

- label is visible on the Smart DeskPhone 8082 - icon is visible on the Smart DeskPhone 8088

3.1.7 Automation A/C with virtual room

Same behavior as “3.1.6 Automation A/C (air conditioning)” with an updated view on virtual room (Room 38xx). By clicking the “On” button:

- The air conditioning simulation will start :


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- the desired temperature displays

3.1.8 Blinds

By clicking the Open/Close/Stop button, the blinds open, close or stop:




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3.1.9 Automation services with virtual room

By clicking the Services button on the home page, the Services view is launched as follows:




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Smart DeskPhone 8082 By clicking any button, the services status are updated on the top right corner (room privacy and room service cannot be set to “On” at the same time).

3.1.10 Language

By clicking , you can modify language

3.1.11 Interactive clock screen saver

When the phone is idle for 45 seconds, the Smart Guest Applications interactive clock screen saver appears:


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• By clicking the Blinds button, the automation blinds view is launched

• By clicking the A/C, the automation A/C view is launched

• By clicking the Lights, the automation lights view is launched

• By clicking the Reception button, a call to room service is launched, same behavior as “3.1.1.3 Call to reception and record”

• By clicking the Home button, the 8082 My IC Phone homepage displays

• By clicking the Room Service button, a call to room service is launched, same behavior as “3.1.1.5 Call to Room Service”

• By clicking the Call button, standard call view displays

• By clicking the Emergency button, an emergency call is launched, same behavior as “3.1.1.7 Emergency call”

3.1.12 Wake Up

Press for the Smart DeskPhone 8088 or for the Smart DeskPhone 8082 Enter the wake up hour:


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Smart DeskPhone 8088 Smart DeskPhone 8082

Smart DeskPhone 8088 Smart DeskPhone 8082 Validate

Smart DeskPhone 8088 Smart DeskPhone 8082 A new icon appears to indicate that an alarm is active.

Smart DeskPhone 8088 Smart DeskPhone 8082 When answering to the call , a voice guide is played :”This is your alarm call:15hours 40minutes”


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3.2 Mobile Guest Softphone

The purpose of this use case is to demonstrate the Mobile Guest Softphone solution use inside the hotel wireless coverage. In terms of hotel network infrastructure, you must have in place a wireless LAN to support the feature, below a high level diagram of the network topology to have in place :

The Mobile Guest Softphone application has to be installed first on the smartphone (see the iOS video : http://edemo.al-mydemo.com/video/applestore.mp4). The smartphone should be connected to the wireless SSID : thanks-edemo-team ( password: itrulyloveyou).(see the iOS video : http://edemo.al-mydemo.com/video/wifi.mp4)

3.2.1 Add a phone to the room

There are differents possibilities to get the registration QR code:

• From the Mobile Guest Softphone administrator interface: o Login on http://srv54.al-mydemo.com:8080/BYOD/ o with the login: staff and password: Aludemo2012!

o From the guest profiles menu search your room 38xx


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The maximum number per room is 2

o Click 38xx.

o Click then the “Show QRCode” button.

: deletes the room and associated devices

NB: don’t delete the room


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o Click then the “Send mail” button.

Email is sent to guest

Click on URL

If application is already install , click on Open


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• From the Mobile App from the homepage of the room set

Press QR Code

If you need help press . This will call the Reception phone


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From the Mobile Guest Softphone application:

Scan the QRCode (the phone should be logged-in), the following screen then displays:

Example video : http://edemo.al-mydemo.com/video/register.mp4

If this icon appears : check you wireless connection

3.2.2 Call the room

From the reception phone, by dialing room number (18xx), all phones of the room should ring: the call can be taken from any device.

Example video : http://edemo.al-mydemo.com/video/callroom.mp4


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3.2.3 Call Services

Example video : http://edemo.al-mydemo.com/video/callservice.mp4

3.2.4 Call from the room

Smart DeskPhone 8082 Smart DeskPhone 8088 Press dial pad then mobile button.


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3.2.5 My contacts

This allows a guest to add their own personal contacts and call them via the Mobile Guest Softphone. Each registered mobile is added as a contact to the other mobile: Contact names can be changed or updated:

Calling a contact :


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Adding a contact :

3.2.6 Wake up call

If a wake up call is programmed from the room set or operator,

a call is received on the guest mobile with a wake up message.


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3.2.7 Emergency Call

See chapter : Emergency Notification Server

3.2.8 Mobile Guest Softphone use case using SBC configuration

The purpose of this use case is to demonstrate hotel wireless coverage though (e.gIn terms of hotel network infrastructure you must have in place SBC and the feature. Please see below a high level diagram of the network topology to have in place :

What to do for the demo : On a registered mobile, deactivate Mobile Guest Softphone server will be reThe Guest Mobile Guest Softphone aif it was under the hotel wireless coverage.

: If this is displayed, the Mobile Guest Softphone

3.3 Automated Attendant

In this demo use case we demonstrate the Visual AutoBy calling the Visual Automated Attendant you will be able to key in the room number you want to reach or call hotel services.

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Emergency Notification Server

use case using SBC configuration

The purpose of this use case is to demonstrate the Mobile Guest Softphone solution use outg. : 4G or hotspots).

In terms of hotel network infrastructure you must have in place SBC and Reverse Pbelow a high level diagram of the network topology to have in place :

ctivate WiFi or switch to a “hot spot” wireless SSID; the connection to l be re-established through SBC; do not log-out.app can call the hotel services or be called by ho

coverage.

obile Guest Softphone access to cellular data must be activated

In this demo use case we demonstrate the Visual Automated Attendant solution. Attendant you will be able to key in the room number you want

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solution use outside

Proxy to support below a high level diagram of the network topology to have in place :

the connection to out.

pp can call the hotel services or be called by hotel services as

ellular data must be activated

Attendant you will be able to key in the room number you want


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Note : If you want to demonstrate the Mobile Guest Softphone solution without being connected though a RAP and without getting all the phones connected, it could be done with this demo scenario : you only need your Mobile Guest Softphone app, your QR Code and a phone calling the Visual Automated Attendant DID. For a specific Visual Automated Attendant demo please refer to: http://edemo.al-mydemo.com/?page_id=1692 By dialing +33298285360, you reach the reach the Visual Automated Attendant and can go through the below menus :


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Visual Automated Attendant menu:


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3.4 IP Desktop Softphone

3.4.1 IP Desktop Softphone on a tablet

3.4.1.1 Login

The user “Concierge” should be able to launch the IP Desktop Softphone with the 78xx phone number on the OmniPCX Enterprise, whose IP address is 192.168.111.108

3.4.1.2 Call by number

The Concierge should be able to call the guest by dialing 18xx.

3.4.1.3 Call by name

The Concierge should be able to call the Room Service by pressing the “Room Service” button.

3.4.2 IP Desktop Softphone on PC1

Install the IP Desktop Softphone application Right click � Options � Applications � Network. The user “Reception” should be able to launch the IP Desktop Softphone with the 68xx phone number on the OXE whose IP address is 192.168.111.108


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3.4.2.1 Login

The user Reception should be able to launch the IP Desktop Softphone with the 68xx phone number on the OXE whose IP address is 192.168.111.108


Concierge should be able to call the room by dialing 18xx.


Concierge should be able to call to call room service via “Room Service”.

3.4.3 IP Desktop Softphone on mobile

3.4.3.1 Login

The user Room Service should be able to launch the IP Desktop Softphone with the 100828xx phone number on the OXE whose IP address is 192.168.111.108. This phone is in tandem mode with the main set 28xx


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Room service should be able to call the room by dialing 18xx.


Room service should be able to call to call Room Service via “Room Service”.

3.4.3.4 Get Call

Call Room service from room set Both tandem sets will ring Answer from mobile Press the Get Call key on main phone to shift call from mobile to deskphone


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3.5 Emergency Notification Server

The purpose of this use case is to demonstrainside the hotel.

3.5.1 Ens

What to do for the demo:

From room set (38xx) or mobile set

• Ring reception (68xx) first

• Then add to the loop conciergesuite

• A pop-up appears on PC1“Show Details” button, the caller details display with a geolocation map to locate where the emergency call was set up.

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Emergency Notification Server

The purpose of this use case is to demonstrate the Emergency Notification Server

obile set , a press on the emergency key should:

) first

concierge (78xx) and room service (28xx) from any device of any

PC1 displaying the emergency call details. When clicking the ” button, the caller details display with a geolocation map to locate

where the emergency call was set up.

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otification Server solution use

from any device of any

ll details. When clicking the ” button, the caller details display with a geolocation map to locate


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• An email is sent to the Reception: o Login: Al-mydemo/Security8xx o Password: Aludemo2012!

• A mini-message displays on the sets 78xx,8xx, 68xx as follows:


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• Call log on the Emergency Notification Server interface :

• Listen to the call from the Emergency Notification Server interface :

3.5.2 Conference

http://srv68.al-mydemo.com:8191/ens-realtimepanel/ call 3950 from room device

- Possible to add participant from user list

- Possible to mute a participant


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- Possible to pause a participant - Possible to remove a participant - Possible to Call Back a participant

3.6 OmniPCX RECORD

The purpose of this use case is to demonstrate the OmniPCX Record solution use inside the hotel. Below a high level diagram of the network topology to have in place :

What to do for the demo :

3.6.1 User Interface

http://srv26.al-mydemo.com/OmniPCXRecord/default.aspx


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Reception 68xx is configured as the team manager and has the following rights:

• Can listen to the room service and concierge recordings

• Can discretely listen to ongoing conversations (silent monitoring).

• Generate reports


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Searching for calls

Right click on a recording to listen:

Click recording to listen


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3.6.2 Call to Reception and record

From room set (38xx), a press on the Reception key should ring the reception phone. The call can be listened to from the OmniPCX Record interface.

3.6.3 Call to Concierge and record

From room set (38xx), a press on the Concierge key should ring the Concierge phone. The call can be listened to from the OmniPCX Record interface.

3.6.4 Call to Room Service

From room set (38xx), a press on the Room service key should ring the Room service phone.

• Record on demand: the Concierge and Room Service can activate the Record on demand from their set as shown:


Ref. EP 970140203-1 Ed.20

3.7 OpenTouch Notification Service

The purpose of this use case is to demonstrate the usage of the OmniTouch Notification Server solution in-side Hotel. Below a high level diagram of the network topology to have in place :Virtual Room Simulator alarm is sent through email to Otns server

3.7.1 Minibar notification

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penTouch Notification Service

The purpose of this use case is to demonstrate the usage of the OmniTouch Notification Server side Hotel. Below a high level diagram of the network topology to have in place :m Simulator alarm is sent through email to Otns server

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The purpose of this use case is to demonstrate the usage of the OmniTouch Notification Server side Hotel. Below a high level diagram of the network topology to have in place :


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When the guest opens the minibar, a notification via mini message is sent to the reception as follows:

3.7.2 Fire alarm notification


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http://srv13.al-mydemo.com:8080/UMS: login: Security8xx, password: Aludemo2012! SIP Number : 78xx

When a fire alert is triggered from the fire detector, the following actions are taken by the OpenTouch Notification Service application:

• Loudspeaker announcement on the room service phone set


Ref. EP 970140203-1 Ed.20 Page 58/65

• Loudspeaker announcement on the reception phone set

• Floorplan display (*). See the next screenshot: o Building Hospitality 8x (eg 85 for room 85x, 82 for room 82x)

- Download hotelcorridor.html : security camera simulation Right click to clear alarms

• Real Time Console display (*)

- Download hotelcorridor.html : security camera simulation


Ref. EP 970140203-1 Ed.20 Page 59/65

SmartApps : Notification and call back Accept or reject the alarm History menu

3.7.3 Room Service Alarm

On room service set press “alarm” key

- Alarm is displayed on floor plan and real time console


Ref. EP 970140203-1 Ed.20 Page 60/65

- Download servicecorridor.html : security camera simulation

3.7.4 Android SmartApps Alarm

Press Panic Alarm

On Real Time Console:

Click on Message content link


Ref. EP 970140203-1 Ed.20 Page 61/65

Google maps location is display

3.7.5 Reports

3.7.6 Virtual Room Simulator Alarm Reset

From the virtual room, click the 8082 My IC Phone icon to reinitialize the virtual room simulator alarms.


Ref. EP 970140203-1 Ed.20 Page 62/65


Ref. EP 970140203-1 Ed.20 Page 63/65

3.8 IP Desktop Softphone onboarding

3.8.1 Server

The Onboarding administration will allow to configure a new IP Desktop Softphone temporary user for a dedicated period of time. The access to administration server is done via following URL : http://srv36.al-mydemo.com/kioskipdsp/admin/phone

Login : reception Password : Aludemo2012!

Directory number : the first free number Private Calling Number: leave blank Lastname : Firstname: Email : to receive registration information Registration end date :


Ref. EP 970140203-1 Ed.20 Page 64/65

: to validate modification

: remove set and user information

: to scan the QR code from mobile

: send registration information to user email - 1st mail with registration URL - 2nd mail with registration security code

3.8.2 Mobile registration using emails

Once registered, the user will receive the two emails (ie. on his mobile). The emails will allow him/her to download the IP Desktop Softphone application and to register for the period of time.

Connect your smartphone to SSID Thanksedemoteam. Using the first email, download the application from AppleStore or GooglePlay.


Ref. EP 970140203-1 Ed.20 Page 65/65

Enter the password received in the second email. Open the IP Desktop Softphone, the registration is done.

To unregister the set : in the Administration page click The set is unregistered.

End of document

Date post:	14-Sep-2018
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