Chapter-1.0 CONTENTS OF ZERO DEFECTS TRAINING PRESENTATION Buy: http://www.globalmanagergroup.com/ZeroDefects.htm 01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero defects approach to conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1 Presentation (Power point Slides) Programs Literature (Word Files) www.globalmanagergroup.com E mail [email protected] Tele: +91-79-2656 5405 Page 1 of 5
M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm www.globalmanagergroup.com E mail [email protected]Tele: +91-79-2656 5405 Page 1 of 5 No of slides: 508 The entire presentation kit is having 2 main directories as below. Zero defects Literature (Word Files) Presentation (Power point Slides) Programs 01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero defects approach to conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1 Case study-1 01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero Defects approach to Conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1 Chapter-1.0 CONTENTS OF ZERO DEFECTS TRAINING PRESENTATION
Transcript
M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT
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No of slides: 508 The entire presentation kit is having 2 main directories as below.
Zero defects
Literature (Word Files)
Presentation (Power point Slides)
Programs
01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero defects approach to conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example
09 Workshop1
Case study-1 01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero Defects approach to
Conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1
Chapter-1.0 CONTENTS OF ZERO DEFECTS TRAINING PRESENTATION
6. Continual improvement of processes and products 31
7. Zero defects approaches to conformance 18 8. Improvement plan 24 9. Steps for implementation 128 10. The process of auditing quality systems 12
Part –B Workshop Sr. No. Title of Slides No of Slide
1. Case study :1 29 2. Example:1 how to benchmark 28
Total No. of Slides 508
PART-A Presentation: - Under this directory further files are made in power point presentation as per the chapter listed below. • Topic wise Power Point presentation in 10 modules as listed below.
1. Introduction It covers what, why, and how do you get, advantages, philosophy of zero defects etc describe in detail.
2. How to achieve It covers how to achieve zero defects, process and methodology, causes of defects, what types of tools describe in detail.
3. Determination of defects levels Include defects level and rejection ratio, determine defects level, calculation and example. etc
4. Zero defects approach to conformance Include managing conformance, principle of conformance, reliability, how inspection and quality control,
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5. Methodology and Models What type of models used for zero defects and methodology describe etc.. 6. Tools and techniques
It covers techniques for zero defects achieve describe in detail. 7. Strategies and Steps It covers what type of strategies used and how implement etc describe in detail.
8. Example It related to zero defects
9. Work shop1 It related to zero defects
10. Case study-1 It related to zero defects
PART-B. Literature:- This topic covers write up for the ready reference to the trainer for understanding and reading.
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Global manager group is a progressive company and promoted by a group of qualified engineers and management graduates having rich experience of 20 years in ISO consultancy and management areas. The company serves the global customers through on-site and off-site modes of service delivery systems. We offer a full range of consulting services geared towards helping all types of organizations to achieve competitiveness, certifications and compliance to international standards and regulations. So far we had more than 900 clients in more than 35 countries. Our ready made training and editable document kit helps the client in making their documents easy and make them complying to related ISO standard faster.
1. Our promoters and engineers have experience of more than 900 companies globally for management training, ISO series consultancy. We had clients in more than 35 countries.
2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich professional experience (since 1991).
3. We have 100% success rate for ISO series certification of our clients from reputed certifying body and branded image and leading name in the market.
4. Suggest continual improvement and cost reduction measures as well as highly informative training presentations and other products gives payback within 2 months against our cost.
5. So far more than 50000 employees are trained by us in ISO series certification. 6. We had spent more than 60000 man-days (170 man years) in preparing ISO
documents and training slides.
Global Manager Group is committed for: 1. Personal involvement & commitment from first day 2. Optimum charges 3. Professional approach 4. Hard work and update the knowledge of team members 5. Strengthening clients by system establishment and providing best training materials in
any areas of management to make their house in proper manner 6. To establish strong internal control with the help of system and use of the latest
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3.1 Hardware and Software Requirements
A. Hardware: -
• Our document kit can be better performed with the help of P3 and above computers with a minimum 10 GB hard disk space.
• For better visual impact of the power point documentation you may keep the setting of colour image at high colour.
B. Software used in Documentation kit
• Documents written in word 98 and window 2000 programs. You are therefore required to have office 2000 or above with word 98 or above and power point
3.2 Features of Training kit: -
• Contains all necessary documents as listed above and comply with the requirements of latest management concepts and more than 1000 man days (9000 hours)
• Written in Plain English
• It will save much time in typing and preparation of training material and slides alone.
• User-friendly and easy to learn.
• Developed under the guidance of experienced experts having experience of more than 200 companies’ latest management system implementation globally.
• Provides model of a Management system that is simple and free to establish the management concept in the laboratory.
Visit us at www.globalmanagergroup.com E mail: [email protected] Tele: +91-79-2656 5405
Visit us at www.globalmanagergroup.com E mail: [email protected] Tele: +91-79-2656 5405
Visit us at www.globalmanagergroup.com E mail: [email protected] Tele: +91-79-2656 5405
WHY ZERO DEFECTS?The customer’s expectation is defect free product or services.Improved quality performance to support a “Lean” supply chain is a necessityReduce costs (wastes: discards, rework, accommodations) to remain competitive.“As we continue our journey to deliver improved performance with a lean supply chain – raw material quality becomes ever more important. Our quality expectations are increasing with our internal manufacturing operations and our suppliers Six Sigma quality moving to Zero Defects is becoming the expectation.”
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WHAT IS ZERO DEFECTS?
Zero Defects addresses the ability to identify, eliminate, and prevent the passing of defects downstream in a
process.
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HOW DO YOU GET TO ZERO DEFECTS?
Management commitmentLeverage Six Sigma belt knowledge to improve processesUnderstanding FMEA (failure mode and effects analysis)To highlight areas of risk to quality performanceImplement “Mistake Proofing” and “Fail Safe”techniques (poke-yoke)Source inspection followed by successivechecks throughout the process to ensure
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Seven zeros The seven zeros are an integral part of the Toyota production system
(TPS). The seven zeros are typified as:
• Zero defects, which involve the maintenance of quality at source in order to avoid delays due to defects.
• Zero (excess) lot size – in order to avoid delays in waiting for inventory.• Zero set – ups to reduce set-up time delays and allow for the processing
of smaller lot sizes.• Zero breakdowns – which means an efficient preventive maintenance
programme.• Zero (excess) handling – to ensure that parts and components are close
to hand for the production process and that the movement of those items and of finished products is minimized.
• Zero lead-time – to make solid arrangements with suppliers to ensure that parts and components are immediately available.
• Zero surging – to prevent parts of the production process being overloaded with work in progress
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IMPLEMENTATION OF ZERO DEFECTS PROCESS
14 Stages:1. Management commitment
Various points the about the need for visible and obsessive concern for quality, and the need for a clear quality.
2. A quality improvement teamThis is needed to guide the process, help it along and clear “roadblocks”.
3. MeasurementQuality must be measured before it can be improved; and before you know if you’ve improved it.
4. Cost of qualityKnowledge of the cost of quality is an impetus to quality improvement (prevention).
5. Quality awarenessManagement must communicate its intention of quality improvement.
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THE PROCESS
R&D QualityManufacturing
CMC review
Bipolar review
Clinical review
Pharm/Tox review
Process validationApproval
CGMPinspection
Compliance
Quality control
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A SIMPLE APPROACH
• Clarify big picture using strategic plan
• Establish plant/area productivity baseline
• Prioritize projects based on value, resources red's, timing
• Select key projects with leadership buy-in
• Check accountability: business and personal
• Clarify big picture using strategic plan
• Establish plant/area productivity baseline
• Prioritize projects based on value, resources red's, timing
• Select key projects with leadership buy-in
• Check accountability: business and personal
Select the right
projects
Select and train the right people
Develop and
implement improveme
nt plans
Manage for excellence
in operations
Sustain the gains
• Ensure the right leadership and ownership
• Develop a training plan
• Dedicate time for training and application
• Ensure the right support resources are available
• Ensure the right leadership and ownership
• Develop a training plan
• Dedicate time for training and application
• Ensure the right support resources are available
• Measure process• Analyze process• Improve process• Control process
• Measure process• Analyze process• Improve process• Control process
• Stay focused• Frequently review
progress and remove barriers
• Check real business impact (Finance)
• Continuously communicate progress
• Link to performance management and R&R
• Stay focused• Frequently review
progress and remove barriers
• Check real business impact (Finance)
• Continuously communicate progress
• Link to performance management and R&R
• Implement effective control plans
• Conduct regular training focused on the process
• Review the system effectiveness quarterly
• Continually identify and launch new projects
• Implement effective control plans
• Conduct regular training focused on the process
• Review the system effectiveness quarterly
• Continually identify and launch new projects
Process output:Make the numbers
Process output:Make the numbersProcess input:
Strategic and annual business goals and targets
Process inputProcess input:Strategic and annual business goals and targets
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NEED FOR A “QUALITY SYSTEM”ORIENTATION
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SIX CORNERSTONES OF QUALITY MANAGEMENT
Employee involvement
Continuous improvement
Customer & partnershiporientation
Concept of TQM
Concept of quality
Strategic competitive advantage
Leadership & mgmt role
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