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Demystifying ABM Metrics

Date post: 16-Apr-2017
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Demystifying ABM Metrics Dave Rigotti Head of Marketing Bizible
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Page 1: Demystifying ABM Metrics

Demystifying ABM Metrics

Dave Rigotti Head of Marketing Bizible

Page 2: Demystifying ABM Metrics

2

About

B2B marketing attribution to “make

every marketing dollar profitable”

Page 3: Demystifying ABM Metrics

3

ABM Measurement Challenges

What are your biggest challenges with ABM measurement & optimization?

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ABM Measurement Challenges

What is the primary metric you use to measure ABM success?

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Indicators vs Goals

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Indicators vs Goals

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How do you achieve the goal?

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8

Triangle of Success

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Triangle of Success

ACTION

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Triangle of Success

ACTION

RESPONSE

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Triangle of Success

ACTION

RESPONSE OUTCOME

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Triangle of Success

ACTION

RESPONSE OUTCOME

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Action

=

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Action

= CTR

Conversion Rate

Net New

Accounts / Contacts

Marketing

Touchpoints

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15

Response

=

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Response

= Account

Engagement Scores

Marketing

Qualified Accounts (MQAs)

Opportunities, Pipeline, etc

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Outcome

=

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Outcome

= Revenue

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Attribution Modeling

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Attribution Modeling

100% 0% 0% 0%

Closed Deal First Touch Lead Creation Opp Creation

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21

Attribution Modeling

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22

Attribution Modeling

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23

Attribution Modeling

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Attribution Modeling

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W-Shaped Attribution

10% Other touchpoints

30%

30%

30%

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Full-Path Attribution

10%

22.5%

22.5%

22.5% 22.5%

Other touchpoints

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Recap

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Recap

§  Focus on the goal of marketing; Other metrics are important but won’t win you the fishing contest

§  Use engagement as a leading indicator for success

§  Do multi-touch measurement and reporting

Champion of the 2016 GEICO Bassmaster Classic

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Thank you! @drigotti [email protected]


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