Departures from Emirates Terminal 3Immigration and security
Boarding
Keep a safe distance from other passengers
and wear your mask at all times. Only travellers can enter the terminal unless you have a disability and
need assistance
Arrive 3 hours before departure
You will pass through thermal scanners
We’ll give you a travel hygiene kit containing a mask, gloves, hand sanitiser and antibacterial wipes
The Immigration desks are fitted with protective antimicrobial screens. Follow the floor markers to maintain a safe distance in the queue
Our check-in desks are fitted with protective
antimicrobial screens.Follow the floor markers
to maintain a safe distance in the queue
Separate self check-in desks
Boarding will be in small groups from the last row to the first
The boarding area is deep cleaned after each flight
Maintain a safe distance from others and keep your mask on at all times. Our seats at boarding are arranged to maintain social distancing
Departing from Dubaiis is a step-by-step guide to the measures we’re taking to keep you safe and protected when you fly with us from Dubai.
Aer landingDuring your flight
All our cabin crew are in full personal protective equipment (PPE) Wear your mask at the
airport, during boarding, on the flight and when disembarking. Dispose of used masks inside the waste bag in your seat pocket
Our Boeing 777 social area, and A380 Onboard Lounge, Shower Spa and First Class social area are open with modified services
Our onboard services are modified to maintain strict hygiene and to reduce contact Single-use menus in First and
Business Class. In Economy Class the cabin crew will share the menu options. View a digital menu in the Emirates App or offline via our OnAir onboard Wi-Fi
All food and beverages are hygienically prepared
Keep a safe distance from others as you leave the aircraft
All aircraft are deep cleaned in Dubai and go through an enhanced cleaning and disinfection process after every trip
An additional cabin service attendant
cleans the lavatories every 45 minutes on
flights over 1 hour 30 minutes. Lavatories
have sanitising soap with handwashing
instructionsComfort items (mattresses,
blankets, pillows and headphones) are hygienically
sealed. Reading materials have been removed. Our safety
cards are disinfected and all waste bags are replaced after
every flight
30.11.20
Check-in
3hours
Check the travel requirements before you depart including information about COVID-19 PCR tests and travel documents
Receive multi-risk insurance cover with every flight, including cover for COVID-19
Our team will be wearing masks
In flight
Find information about flights, services and travel requirements on our COVID-19 hub.