Department of Administrative Computing

Information Technology@ Case

David M. PilaskyDirector of Administrative Computing

David.Pilasky@case.edu

Department of Administrative Computing

Case Network ID

Obtaining a Case Network ID– All full time faculty (with faculty appointments through Case)

have a Case Network ID. If you do not have a faculty

appointment, you may be able to obtain an Affiliate Account

(with reduced privileges). To obtain an Affiliate Account, find a

Case faculty or staff member who will sponsor you. Have them

login at the following website:

https://softwarecenter.case.edu/id_request/id_request.php

Your Case Network ID (3 initials and a number) is your key to most of the electronic resources on

campus.

Department of Administrative Computing

Case Network ID

Activating your Case Network ID– Go to the following website to activate your account:

https://its-services.case.edu/my-case-identity/activate/

– NEVER share your password with anyone. They’ll be able to

access loads of your information.

Passwords– To change your password:

https://its-services.case.edu/my-case-identity/password/change/

– To reset your password, if you forget it:https://its-services.case.edu/my-case-identity/password/reset/

Department of Administrative Computing

University Help Deskhttp://help.case.edu

Department of Administrative Computing

E-mail at Case

• Web-based https://webmail.case.edu

• Firstname.lastname@case.edu

• CWRUnet ID@case.edu

• @cwru.edu

• Aliases– https://its-services.case.edu/mailalias/

Preferred

E-mail Clients

E-mail Addresses

• Outlook

Department of Administrative Computing

E-mail Security

– Case receives tons of junk mail every day– Be on the lookout for Spam, Phishing, etc.

messages– Think before opening attachments or clicking

on a link

From: Case Western Reserve University <webmasterr@case.edu>Date: Wed, Mar 2, 2011 at 4:00 PMSubject: Final Notice

Dear Webmail User,

We have upgraded our server to new secured version. This is to enable your webmail account take a new look with new functions and help protect against spam e-mails. You are require to upgrade your account to new secure version by clicking here or on  the secure link below https:/secure.case.edu© Copyright 2011 Case Western Reserve University /All Rights Reserved

Department of Administrative Computing

• Is the message from someone you know or in a position of authority? No matter the answer, be suspicious. 

• Hover your mouse over the links.  If a link points to a non-Case site (something other than .case.edu), then it is definitely spam or a phishing message. 

• No one from Case should ever ask you for your login ID or password. 

• Case only sends out one set of notice-type messages to us each year as our passwords get ready to expire (30, 15, 10, 5, 4, 3, 2 & 1 day before expiration). That message will be personalized with your Case Network ID in the body of the message. The message will tell you to go to the Case Help Desk website to change your password. 

• If you're still not sure, send the message to Security@case.edu. They’ll investigate and let you know.

E-mail Security

Department of Administrative Computing

Google Appshttp://www.case.edu/its/services/GoogleApps.htm

• Gmail• Calendar• Contacts• Documents• Sites• Groups• and more

Department of Administrative Computing

Human Capital Management (HCM) System

https://hcm.case.edu/psp/hcmprd/

Department of Administrative Computing

Computer Training Classeshttp://library.case.edu/caselearns/

Department of Administrative Computing

• Airport parking

• Apartments• Bookstores• Car rentals• Car repair• Cellular Service• Child Care• Computers

• Dining• Entertainment• Fitness• Health & Wellness• Home improvement• Hotels• Internet Access• Spa/Salon services

Employee Discount Programhttp://case.edu/finadmin/humres/benefits/discount.html

Department of Administrative Computing

New Computer Purchaseshttp://www.case.edu/its/e-store.html/

Department of Administrative Computing

Software Centerhttps://softwarecenter.case.edu

Symantec EndpointAdobe Acrobat XAdobe CS5VPNESRI ArcGISEndnote X4 ($)FetchFileMaker ProIdentity FinderJMP 9LabVIEWMacOS XMathCAD 15

MathCAD 15MathType 6.7MathmaticaMatlab R2010bMS Office 2008MS Office 2010SAS 9.2 ($)SPSS 17 ($)StellaVMWareVirtual PCWindows 7& more…

Department of Administrative Computing

Case’s Network

Wired– Case has gigabit in all buildings.

Wireless– 11 or 54Mbps (802.11g/a) in most buildings and

some outside spaces.– Case’s wireless system is completely open, meaning

no security on it.

VPN– VPN is required when running wireless for some

resources (e.g. Health Sciences Library). It is also a very good idea to run VPN when using wireless away from campus if you are working with confidential information or even using Case’s e-mail system.

Department of Administrative Computing

Additional Resources

Case Wiki – http://wiki.case.edu/

Case Blog – http://blog.case.edu/

Docshare – http://wiki.case.edu/Docshare– Network-based document storage for group

collaboration1GB of storage

FacebookTwitterYouTube – http://www.youtube.com/user/case

WARN System – https://its-services.case.edu/my-case-notifications/

Department of Administrative Computing

Taking Care of Your Computer

Macintosh Computers– Update your operating system regularly

Windows Computers– Windows 7– Make sure your Windows Firewall is On.– Set Windows Updates to Automatic.– Install Symantec EndPoint Protection– Use ad blocking software (MalwareBytes,

SpyBot)Backup! Backup!!Backup!!!

Department of Administrative Computing

Getting Computer Help at Case

**Most of you will have IT support in your department**

Additional help resources– http://help.case.edu– Help Desk – 368-4357– (phones answered 24 x 7)

Administrative Computing– David.Pilasky@case.edu– CaseMEDhelp@case.edu– http://casemed.case.edu/admin_computing/