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Department of Chemical Engineering, University of Michigan, Ann Arbor 1 06/27/22 Getting in the Right Frame of Mind
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Page 1: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Department of Chemical Engineering, University of Michigan, Ann Arbor 104/19/23

Getting in the Right Frame of Mind

Page 2: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Steve Covey’s

7 Habits of Highly Effective People

• Interviewed the CEOs of Fortune 500s Top Companies• 246 Weeks on the New York Times Best Seller List• Recently Published the 8th Habit (will discuss later)

Department of Chemical Engineering, University of Michigan, Ann Arbor 204/19/23

Page 3: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 1: Be Proactive

Department of Chemical Engineering, University of Michigan, Ann Arbor 304/19/23

Page 4: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 1: Be Proactive• Take the initiative and make things happen.• Aggressively seek new ideas and innovations.

Department of Chemical Engineering, University of Michigan, Ann Arbor 404/19/23

Page 5: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 1: Be Proactive

• Don’t let a negative environment affect your behavior and decisions.

• Work on things that you can do something about.• If you make a mistake, learn from it.

Department of Chemical Engineering, University of Michigan, Ann Arbor 504/19/23

Page 6: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 2: Begin with the End in Mind

Department of Chemical Engineering, University of Michigan, Ann Arbor 604/19/23

Page 7: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 2: Begin with the End in Mind

• Know where you are going and make sure all of the steps are taken in the right direction.

• First determine the right things to accomplish, then the right way to accomplish them.

Department of Chemical Engineering, University of Michigan, Ann Arbor 704/19/23

Page 8: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 3: Put First Things First

Department of Chemical Engineering, University of Michigan, Ann Arbor 804/19/23

2 3 1 4 5 6

Page 9: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 3: Put First Things First

• Continually review and prioritize your goals.

• Say NO to doing unimportant tasks.

Department of Chemical Engineering, University of Michigan, Ann Arbor 904/19/23

2 3 1 4 5 6

Page 10: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 3: Put First Things First

• Focus on the tasks that will have impact if carefully thought out and planned.

Department of Chemical Engineering, University of Michigan, Ann Arbor 1004/19/23

2 3 1 4 5 6

Page 11: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 4: Think Win/Win• Identify the key issues and results that would constitute a

fully acceptable solution.• Make all involved in the decision feel:

Good about the decision. Committed to the plan of action

Department of Chemical Engineering, University of Michigan, Ann Arbor 1104/19/23

Page 12: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 5: Seek First to Understand, Then to be Understood

Department of Chemical Engineering, University of Michigan, Ann Arbor 1204/19/23

Page 13: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 5: Seek First to Understand, Then to be Understood

• Learn as much as you can about the situation – “Listen, listen listen”.

• Try to see the problem from the other person’s perspective.

Department of Chemical Engineering, University of Michigan, Ann Arbor 1304/19/23

Page 14: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 5: Seek First to Understand, Then to be Understood

• Present things logically, not emotionally.

• Be credible, empathic, and logical.

Department of Chemical Engineering, University of Michigan, Ann Arbor 1404/19/23

Page 15: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 6: Synergize

• Make the whole greater than the sum of its parts.

• Help everyone bring out the best in everyone else

Department of Chemical Engineering, University of Michigan, Ann Arbor 1504/19/23

2 + 2 = 5

Page 16: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Habits of Highly Effective People

Habit 7: Renewal (Sharpen the Saw)• Physical: Exercise• Mental: Reading, thinking, visualizing, planning, writing• Spiritual: Value clarification and commitment• Social

Department of Chemical Engineering, University of Michigan, Ann Arbor 1604/19/23

Page 17: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

17 HSF, 04/19/23

The AIChE Round Table

“What would you tell graduating seniors about having a successful career” Participants

Sid Sapakie, Vice President, General Mills and President of AIChE

Rakesh Agrawal, Sr Mgr, Air Products and AIChE Board of Directors

Gavin Towler, Manager, UOP and AIChE Board of Directors

Jeff Siirola, Manager, Eastman Kodak and President of AIChE

Plus 2-3 Other Chemical Engineers in Top Level Management

7 Actions for a Successful Career

Page 18: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

1. Enjoy. Find a job you enjoy, one that doesn’t really feel like work.

Feel good about what you do or do something else

18HSF, 04/19/23

Page 19: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

1. Enjoy. Find time to take care of your health.

Work hard, but have fun.

Life is short, so save time for yourself.

19HSF, 04/19/23

Page 20: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

2. Learn. Continue to learn and expand your skill set.

Listen, question, and learn.

Learn about the business, the culture, and the politics

of the organization to which you belong.

20HSF, 04/19/23

Page 21: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

2. Learn. Figure out what it takes to succeed.

Learn to manage up and down.

Learn how to take feedback, both positive and negative.

Learn how to communicate and market yourself and

your results.

21HSF, 04/19/23

Page 22: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

3. Communicate. Develop strong communication skills

– oral, written, and listening.

The best work is of little value if you can’t

communicate it clearly and succinctly.

.

22HSF, 04/19/23

Page 23: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

3. Communicate.

Develop “active listening” skills.

When you have something valuable to say, say it.

23HSF, 04/19/23

Page 24: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

4. Work hard. The harder you work, the better you’ll do.

Work to build a network of peers, colleagues and

mentors who can provide excellent advice and

guidance.

24HSF, 04/19/23

Page 25: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

4. Work hard. Recognize what you know and you don’t know.

Take advantage of other people’s knowledge.

25HSF, 04/19/23

Page 26: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

5. Evolve. Be prepared for changes in your career, and remember

that every change is accompanied by new opportunities.

26HSF, 04/19/23

Page 27: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

5. Evolve. Challenge yourself.

Find useful problems to work on.

Be willing to tackle different problems.

27HSF, 04/19/23

Page 28: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

6. Plan. Figure out what you want to do in your career and your life.

Talk to people who are doing what you want to do in 10 years

and learn what experiences you will need to get there

28HSF, 04/19/23

Page 29: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

6. Plan If the criteria for success in your organization are

incompatible with your beliefs and your style,

maybe that organization is not the right place for you.

29HSF, 04/19/23

Page 30: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

The 7 Actions Necessary for a Successful Career

7. Share. As your experience grows, share your knowledge

with others.

Find a way to give something back to society.

30HSF, 04/19/23

Page 31: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3104/19/23

Page 32: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3204/19/23

Top 10 Group Problems

Top 10 Group Problems

Page 33: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

1. Floundering

Make sure the mission is clear and everyone understands what is needed to move forward.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3304/19/23

Page 34: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

2. Overbearing Experts

Department of Chemical Engineering, University of Michigan, Ann Arbor 3404/19/23

Page 35: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

2. Overbearing Experts

List “balance of participation” as a goal and evaluate regularly. Practice “gate keeping” to limit a dominant participant.

Have an agreement among team members that there are no sacred cows and that all team members have the right to explore all areas. Be courteous to everyone no matter how they are behaving.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3504/19/23

Page 36: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

3. Dominating Participants

.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3604/19/23

Page 37: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

3. Dominating Participants

List “balance of participation” as a goal and evaluate regularly. Practice “gate keeping” to limit a dominant participant.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3704/19/23

Page 38: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

4. Reluctant Participants

Encourage everyone to participate. Ask opinions of quiet members and encourage by validation. Require individual assignments and reports.

Department of Chemical Engineering, University of Michigan, Ann Arbor 3804/19/23

Page 39: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

5. Unquestioned Acceptance of Opinion

Department of Chemical Engineering, University of Michigan, Ann Arbor 3904/19/23

Page 40: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

5. Unquestioned Acceptance of Opinion

Ask for supporting data and reasoning. Accept and encourage conflicting ideas. Be careful with criticism and criticize only ideas not individuals.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4004/19/23

Page 41: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

6. Rush to Accomplishment

Confront those doing the rushing and remind them not to compromise the best solution. Make sure a consensus is reached.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4104/19/23

Page 42: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

7. Attribution of Motives to Others

For example, “John is just saying this because he is angry with the Sales Department.”

Ask for data to support statements. Very that the attribution is correct.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4204/19/23

Page 43: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

8. Discounting or Ignoring a Group Member’s Statement

For example, “Linda, your point is not relevant”.

.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4304/19/23

Page 44: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

8. Discounting or Ignoring a Group Member’s Statement

For example, “Linda, your point is not relevant”.

Listening effectively is a must for all. Provide training in effective listening. Support the discounted person. Talk off-line with anyone who continually discounts other team members.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4404/19/23

Page 45: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

9. Wanderlust: Digression and Tangents

Follow an agenda with time estimates. Keep the topics in full view of the team and direct the conversation back to the topic.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4504/19/23

Page 46: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

10. Feuding Team Members

Department of Chemical Engineering, University of Michigan, Ann Arbor 4604/19/23

Page 47: Department of Chemical Engineering, University of Michigan, Ann Arbor 1 8/6/2015 Getting in the Right Frame of Mind.

Top 10 Group Problems

10. Feuding Team Members

Focus on ideas, not personalities. Get adversaries to discuss the issues off-line or get them to agree to a standard of behavior during meetings.

Department of Chemical Engineering, University of Michigan, Ann Arbor 4704/19/23


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