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K L University Department of K L U BUSINESS SCHOOL Course Handout for II Year BBA-MBA PROGRAM A.Y.2017-18, IV Semester Course Name : BUSINESS RESEARCH METHODS Course Code : 15BB22C4 L-T-Pstructure : 3-2-0 Course Credits : 4 Course Coordinator : Dr. Deepa Course Instructors : Dr. Deepa Course Teaching Associates : NA Course Objective: i) Understand the fundamental concepts of business research methods ii) To lay foundation for various statistical tools and techniques used in business research. iii) To introduce various managerial decision making models iv) able to present the report writing skills in research Course Rationale:The objective of this course is to introduce students to methods of research.They will be guided to develop a range of skills to facilitate independent researchbasedlearning and the interpretation of research findings. It will provide a scope forthe student to demonstrate intellectual and practical skills, which willprove vital for future career development. This will focus on the analysis ofbusiness problems and the use of scientific research as a problem-solving tool. This encompasses the understanding and application of appropriate research designs, statistics for data analysis and report writing andpresentation. Course Outcomes (CO): CO No: CO SO BTL CO1 Understand the fundamental concepts of business research methods i.e., formulation and designing the problem and various sample selection techniques a, e 2 CO2 Understand the preliminaries of research problem in the context of data collection and processing a, e 2 CO3 Tests the significance of various parameters of research problem through inferential statistical techniques and the forecasting analysis of the research problem. a, e 3 CO4 Comparison of more than two population with respect to averages based on analysis of variance and experimental designs and also able to understand various research report skills a, e 4 COURSE OUTCOME INDICATORS (COI): CO No. COI-1 COI-2 COI-3 CO1 Illustrate the formulation of research problem Outline the hypothesis and preparation of research design Demonstrate techniques of sampling selection CO2 Summarize the questionnaire for a research problem for collecting of data Outline various methods of data collection Classification and tabulation of the data in the form of table CO3 Estimation of the data various descriptive statistics Test the significance of descriptive statistics by using inferential statistical techniques Estimation and forecasting the trends of the given data by using trend analysis CO4 Outline the mechanism of report writing by clearly understanding the significance of research problem Comparison of more than two population means through Analysis of Variance Techniques Analyze various experimental designs like, C.RD, R.B.D and L.S.D through principles of experimental designs
Transcript
Page 1: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

K L University

Department of K L U BUSINESS SCHOOL Course Handout for II Year BBA-MBA PROGRAM

A.Y.2017-18, IV Semester

Course Name : BUSINESS RESEARCH METHODS

Course Code : 15BB22C4

L-T-Pstructure : 3-2-0

Course Credits : 4

Course Coordinator : Dr. Deepa

Course Instructors : Dr. Deepa

Course Teaching Associates : NA

Course Objective:

i) Understand the fundamental concepts of business research methods

ii) To lay foundation for various statistical tools and techniques used in business research.

iii) To introduce various managerial decision making models iv) able to present the report writing skills in research Course Rationale:The objective of this course is to introduce students to methods of research.They will be guided to develop a range of skills to facilitate independent researchbasedlearning and the interpretation of research findings. It will provide a scope forthe student to demonstrate intellectual and practical skills, which willprove vital for future career development. This will focus on the analysis ofbusiness problems and the use of scientific research as a problem-solving tool. This encompasses the understanding and application of appropriate research designs, statistics for data analysis and report writing andpresentation. Course Outcomes (CO):

CO No:

CO SO BTL

CO1 Understand the fundamental concepts of business research methods i.e., formulation and designing the

problem and various sample selection techniques

a, e 2

CO2 Understand the preliminaries of research problem in the context of data collection and processing a, e 2

CO3 Tests the significance of various parameters of research problem through inferential statistical techniques

and the forecasting analysis of the research problem.

a, e 3

CO4 Comparison of more than two population with respect to averages based on analysis of variance and

experimental designs and also able to understand various research report skills

a, e 4

COURSE OUTCOME INDICATORS (COI):

CO No. COI-1 COI-2 COI-3

CO1 Illustrate the formulation of research problem

Outline the hypothesis and preparation of research design

Demonstrate techniques of sampling selection

CO2 Summarize the questionnaire for a research problem for collecting of data

Outline various methods of data collection

Classification and tabulation of the data in the form of table

CO3 Estimation of the data various descriptive statistics

Test the significance of descriptive statistics by using inferential statistical techniques

Estimation and forecasting the trends of the given data by using trend analysis

CO4 Outline the mechanism of report writing by clearly understanding the significance of research problem

Comparison of more than two population means through Analysis of Variance Techniques

Analyze various experimental designs like, C.RD, R.B.D and L.S.D through principles of experimental designs

Page 2: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

SYLLABUS (As approved by BOS):

Introduction: Definition and Objectives of Research-Types of Business Research-Research process-Defining research problem and Sources of Research Problem, review of literature. Hypothesis formulation, Research design-Types-Sampling designs: Concepts, types and their applicability. Data Collection and Processing: Primary data and Secondary data; Scaling Methods and Scaling of techniques: Turnstone, Likert and semantic differentials. Methods of collection of Primary data and secondary data: Observation Method Interview method, Questionnaire design, periodicals and newspapers, Characteristics of good questionnaire/schedule. Data processing: Editing, Coding and Tabulation of data. Data analysis, interpretation and forecasting: meaning of data analysis and its types-descriptive and inferential statistics (measures of central tendencies, measures of dispersions, test for means, test for association). Forecasting: Forecasting Methods: Simple Moving Average Method, Weighted Moving Average Method, Exponential Smoothing method; Trend Analysis. Research Design: Research Designs: Meaning, Need and Features of Completely Randomized Design, Randomized Block Design, Latin Square Design. Report Writing: Significance of report writing, Types of reports, Steps in report writing, Layout of research report, Mechanics of report writing, precautions in research reporting.

BOS Approved Text books:

1.C.R Kothari, Research Methodology - Methods & Techniques, 2/e, VishwaPrakashan, 2009

2.Levin, Richard and Rubin, David, Statistics for Management, 7/e : Pearson, 2011.

BOS Approved Reference Books:

1.Gaur, Statistical Methods for Practice and Research, Sage Publication,2009

2.Bhandarkar& Wilkinson, Methodology and Techniques of Social Research, Himalaya, 2004 3.DipakKumar.Bhattacharya, Research Methodology, Excel Books, 2009.

Other Books, References: (As recommended for reference by the course team, if any): NIL

Deviations (if any) from BOS approved syllabus and the topics planned: NIL

(Clearly state each deviation and give brief explanation on justifying the deviation)

COURSE DELIVERY PLAN:

Sess. No.

CO COI Topic (s) Teaching-Learning Methods

Evaluation Components

1 I 1 Course Handout Lecture

2 I 1 Introduction to research (Definition and Objectives)

Lecture and interaction

Assignment-I, in semester-I (Test-

I) and end semester

examination

3 I 1 Types of research

4 I 1 Research process

5 I 1 Review of literature

6 I 2 Hypothesis formulation

7 I 2 Research design

8 I 3 Sampling designs

9 I 3 Probability sampling techniques

10 I 3 Non-probabilistic sampling methods

11 I 3 Sampling and non-sampling errors

12 II 2 Primary and secondary data Lecture and interaction

Assignment-II, in semester-II (Test-

II) and end semester

examination

13 II 2 Primary Data Collection Methods

14 II 2 Secondary Data Collection Methods

15 II 2 Scaling methods

16 II 2 Scaling techniques

17 II 2 Attitude measurement

18 II 1 Criteria for good measurement

19 II 1 Questionnaire design

20 II 1 Characteristics of good Questionnaire / schedule

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21 II 3 Data process, editing and coding

22 II 3 Tabulation of data

23 III 1 Uni-Variate data analysis

Lecture, problem solving and Tutorial

Assignment-III, in semester-III

(Test-III) and end semester

examination

24 III 2 Uni-Variate data analysis

25 III 3 Introduction to forecasting methods

26 III 3 Simple moving average method

27 III 3 Simple Moving average method

28 III 3 Exponential smoothing method

29 III 3 Exponential smoothing method

30 III 3 Trend analysis

31 IV 1 Introduction to research designs

Lecture, problem solving and Tutorial

End semester examinations

32 IV 1 One way ANOVA

33 IV 1 Two way ANOVA

34 IV 2 C.R. Design – equal classes

35 IV 2 C.R. Design – unequal classes

36 IV 2 R.B. design

37 IV 2 R.B. design

38 1V 2 Latin Square Design

39 IV 2 Latin Square Design

40 IV 3 Report writing

41 IV 3 Types of reports

42 IV 3 Steps in report writing

43 IV 3 Layout of research report

44 IV 3 Mechanics of research report

45 IV 3 Precautions in research report

Session wise Teaching – Learning Plan

Session 1 : After this session the student will be able to understand the importance of the course, know the evaluation system

Time in Minutes

Topic BTL Teaching-Learning Method

45 Course Handout (course outcomes and indicators, syllabus, ERP Usage, Examination Pattern

2

05 Summary on the session

Session 2 : After this session the student will be able to Understand the definition and uses of research

BTL Teaching-Learning Method

Time in Minutes

Topic

10 Concept of research, research methodology 2 Lecture, interaction

30 Definition, meaning and preliminaries on research and its significance

2 Lecture, interaction

10 Summary on the session

Session 3 : After this session the student will be able to understand and identify the various types of research and differences among them

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction

10 Classification of Research

2 25

Pure and Applied Research, Exploratory and Formulative research, Descriptive Research, Diagnostic research

05 Verify and interaction

05 Summary on the session

Page 4: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

Session 4 : After this session the student will be able to understand the various steps involved in research process

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Research process (sources of problems, process of identification, criteria for selection)

2

10 Verify and interaction

05 Summary on the session

Session 5 : After this session the student will be able to understand the reasons of reviewing the literature for critically analysis

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Review of literature 2

10 Verify and interaction

05 Summary on the session

Session 6: after this session the students will be able to demonstrate the types of hypothesis based on research objective

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Hypothesis types and formulation 2

10 Verify and interaction

05 Summary on the session

Session 7: after this session the students will be able to understand meaning and importance of research design

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Need and importance of research design 2

10 Verify and interaction

05 Summary on the session

Session 8 : After this session the student will be able to understand various types of sampling selections

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

30 Sampling selections 2

Lecture, interaction 10 Verify and interaction

05 Summary on the session

Session 9 : After this session the student will be able to identify where each techniques is applicable for data collection

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Random sampling techniques 2

10 Verify and interaction

05 Summary on the session

Session 10 : After this session the student will be able to understand and identify the difference between probability and non-probability sampling techniques

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Non-random sampling techniques 2

10 Verify and interaction

Page 5: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

05 Summary on the session

Session 11 : After this session the student will be able to Identify the difference between sampling and non-sampling errors

Time in

Minutes Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Errors in sampling 2

10 Verify and interaction

05 Summary on the session

Session 12 : After this session the student will be able to Understand the advantages and disadvantages of primary and secondary data

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Primary and secondary data 2

10 Verify and interaction

05 Summary on the session

Session 13 : After this session the student will be able to illustrate methods of data collection

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Primary data collection methods 2

10 Verify and interaction

05 Summary on the session

Session 14 : After this session the student will be able to illustrate methods of data collection

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Secondary data collection 2

10 Verify and interaction

05 Summary on the session

Session 15 : After this session the student will be able to understand the uses and differences between nominal, ordinal, interval and ratio data

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Scaling Methods 2

10 Verify and interaction

05 Summary on the session

Session 16 : After this session the student will be able to understand various scaling techniques

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Scaling techniques 2

10 Verify and interaction

05 Summary on the session

Session 17 : After this session the student will be able to understand the behavior and socio-economics status

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap Lecture, interaction

Page 6: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

30 Attitude measurement 2

10 Verify and interaction

05 Summary on the session

Session 18 : After this session the student will be able to illustrate the various criteria’s forGood measurement by reliability and validity of data

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Criteria for good measurement 2

10 Verify and interaction

05 Summary on the session

Session 19 : After this session the student will be able to identify the steps for designing the questionnaire effectively

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 30 Questionnaire design 2

10 Verify and interaction

05 Summary on the session

Session 20 : After this session the student will be able to understand the Characteristics of good questionnaire

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, interaction 31 Characteristics of good questionnaire 2

10 Verify and interaction

05 Summary on the session

Session 21 : After this session the student will be able to understand illustrate data editing and coding techniques

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, practice 35 Data processing, editing and coding 2

05 Verify and interaction

05 Summary on the session

Session 22 : After this session the student will be able to understand Tabulation of data based on characteristics of data

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, practice 35 Tabulation of data 2

10 Verify and interaction

05 Summary on the session

Session 23 : After this session the student will be able to estimate various measures of location values

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Uni-variate data analysis 3

05 Verify and interaction

05 Summary on the session

Session 24 : After this session the student will be able After this session the student will be able to estimate various measures of

Page 7: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

dispersion values

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Uni-variate data analysis 3

50 Verify and interaction

05 Summary on the session

Session 25 : After this session the student will be able to estimate and forecast the trends in time series data

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Forecasting methods and its components 3

05 Verify and interaction

05 Summary on the session

Session 26 : After this session the student will be able to Forecast the trend by the methods of simple moving for odd period

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap Lecture, problem solving and tutorial

30 Simple moving averages (odd period) 3

10 Verify and interaction

05 Summary on the session

Session 27 : After this session the student will be able to Forecast the trend by the methods of simple moving for odd period

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

30 Simple moving averages (even period) 3

10 Interaction and verify

05 Summary on the session

Session 28 : After this session the student will be able to Forecast the trend values by single smoothing constant

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

30 Weighted averages (single smoothing constant) 3

10 Sampling and non-sampling errors

05 Summary on the session

Session 29 : After this session the student will be able to Forecast the trend values by single smoothing constant

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

30 Weighted averages (double smoothing constant) 3

10 Verify and interaction

05 Summary on the session

Session 30 : After this session the student will be able to understand Forecast the trend analysis for linear data

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Trend analysis-linear data 3

10 Verify and interaction

05 Summary on the session

Page 8: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

Session 31 : After this session the student will be able to outline the principles for good design

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Research designs 4

05 Verify and interaction

05 Summary on the session

Session 32 : After this session the student will be able to test the significance of several means from homogeneous population In Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

30 Analysis of Variance-one way classification (equal number of observations)

4

10 Verify and interaction

05 Summary on the session

Session 33 : After this session the student will be able to test the significance of several means from homogeneous population in Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

30 Analysis of Variance-one way classification (unequal number of observations)

4

10 Verify and interaction

05 Summary on the session

Session 34 : After this session the student will be able to test the significance of several means from homogeneous population Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Completely randomized design (equal number of observations) 4

05 Verify and interaction

05 Summary on the session

Session 35 : After this session the student will be able to test the significance of several means from homogeneous population in Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Completely randomized design (unequal number of observations) 4

05 Verify and interaction

05 Summary on the session

Session 36 : After this session the student will be able to test the significance of several means from homogeneous population block wise and treatment wise Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Randomized block design 4

05 Verify and interaction

05 Summary on the session

Session 37 : After this session the student will be able to test the significance of several means from homogeneous population

Page 9: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

block wise and treatment wise in Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Randomized block design 4

05 Verify and interaction

05 Summary on the session

Session 38 : After this session the student will be able to test the significance of several means from homogeneous population row wise, column and treatment wise in Interpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Latin square design 4

05 Verify and interaction

05 Summary on the session

Session 39 : After this session the student will be able totest the significance of several means from homogeneous population row wise, column and treatment wiseInterpret the conclusions by comparison

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Latin square design 4

05 Verify and interaction

05 Summary on the session

Session 40 : After this session the student will be able to illustrate the procedure for effective report writing

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

30 Report writing 4

10 Verify and interaction

05 Summary on the session

Session 41 : After this session the student will be able to illustrate various types of reports preparation

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Types of report 4

05 Verify and interaction

05 Summary on the session

Session 42 : After this session the student will be able to illustrate the various steps for effective report preparation

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Steps in research 4

05 Verify and interaction

05 Summary on the session

Session 43 : After this session the student will be able to understand the steps to be taken for effective presentation of reports

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap Lecture, problem solving and tutorial 35 Mechanics of report writing 4

Page 10: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

05 Verify and interaction

05 Summary on the session

Session 44 : After this session the student will be able to identify the precautions to be considered to prepare a final report on research

Time in Minutes

Topic BTL Teaching-Learning Method

05 Recap

Lecture, problem solving and tutorial

35 Precautions in report writing 4

05 Verify and interaction

05 Summary on the session

Session 45 : After this session the student will be able to understand

Time in Minutes

Topic BTL Teaching-Learning Method

10 Recap

Lecture, problem solving and tutorial

30 Precautions in report writing 4

05 Verify and interaction

05 Summary on the session

Page 11: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

EVALUATION PLAN:

Evaluation Component

Weightage/Marks

Date Duration (Hours)

CO I CO II CO III CO IV

COI Number 1 2 3 1 2 3 1 2 3 1 2 3

BTL 1 1 1 2 2 2 3 3 3 4 4 4

Test 1 Weightage (10%)

90Minutes 2 4 4

Max Marks (20) 4 8 8

Test 2 Weightage (10%)

90Minutes 2 4 4

Max Marks (20) 4 8 8

Test 3 Weightage (10%)

90Minutes 2 4 4

Max Marks (20) 4 8 8

Tutorial / Assignments

Weightage (15%)

4 4 4 3

Max Marks (15) 5 4 3 3

Attendance Weightage (5%)

Semester End Exam

Weightage (50%) 180Minutes

2 4 4 2 4 4 2 4 4 4 4 12

Max Marks (50) 10 10 10 20

Question Number 1 2-7 2-7 1 2-7 2-7 1 2-7 8 1 2-7 8

Page 12: Department of K L U BUSINESS SCHOOL Course Handout for II ... · 30 Scaling Methods 2 10 Verify and interaction 05 Summary on the session Session 16 : After this session the student

Course Team members, Chamber Consultation Hours and Chamber Venue details:

S.No. Name of Faculties Chamber Consultation Day(s)

Chamber Consultation Timings for each day

Chamber Consultation Room No:

Signature of Course Instructors

1

Dr. Deepa

Tuesday To Saturday

4p.m-5p.m

L511

Dr. Deepa

Signature of COURSE COORDINATOR:

Signature of the Vetting Committee Members:

Recommended by HEAD OF DEPARTMENT:

Approved By: DEAN-ACADEMICS

(Sign withOffice Seal)

forDocument digitally approved by Vetting Team and HOD. For details please contact Digital Learning Team @C104. Please refer to the document’s digital certificate for authenticity.

Hari Kiran Vege, Assoc.Dean-TLP


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