Dependable
Technologies
For Critical
Systems
© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Critical Energy
Rui Avelãs NunesBusiness Development Manager
Energy & Utilities
© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Can you
rely on your
Software?
1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps
2
Agenda
Can you
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Software?
Critical Software, the “mothership”
• Spin-off of the University of Coimbra, July 1998– Dependable Technologies for Critical
Systems
• Software engineering company– Mission: to support mission and business
critical solutions
• Development of dual use technology: aimed at military and civil markets– Manufacturing, Energy, Telecom, Finance
and Government
– Aeronautics, Space, Defence and Transports
• 3 Engineering Centers in Portugal– Coimbra, Lisbon, Porto,
– Over 330 engineers
– More than 30 fully allocated to R&D
3© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Coimbra, Portugal
Lisboa, Portugal
Porto, Portugal
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The Group Critical
• Global Vision
• Subsidiaries in the US, UK, Romania, Brazil, Mozambique
• Representatives in many different parts ofthe world:
– South Africa, Angola,China, India, ...
• Exports: ~70% of total turnover in 2008
4© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
San Jose, CA, USA
Bucharest, Romania
Sao Paulo, Brazil
Southampton, UK
Regensburg, Germany
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The Group Critical
5© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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The Group Critical
6© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Financial figures
• High-growth profile (organic)– 19 M€ in 2008
• Good capacity to generate wealth– EBITDA: between 10% and 22% from year one
– Re-investment of all generated wealth
• Strong investment in R&D– ~10% of turnover
7© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
2004 2005 2006 2007 2008
TurnoverM€
4
6
9
15
19
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Customers and markets
8© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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The company’s strategic pillars
9© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Innovation & Internationalization
10© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
R&D Partners
Universities
Partners
Labs
Market
VOLUME
SINERGY
PARTNERSHIPS
Institutional
Markets
Niche
Critical Software
IP Innovation
Marketing
Mid step
Lower
Barriers
Knowledge
intensive Less
competition Lower
Barriers Awareness
tech
nolo
gy tr
ansf
er
tech
nolo
gy s
olut
ioan
s se
rvic
es p
rodu
cts
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Certified Quality
11© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
QualityDepartment
1st SPICEAssessment
2nd SPICEAssessment
ISO 9001 with TickIT
certification
ITILprocesses
October 2001 November 2001 May 2003 March 2004 December 2004
ISO 9001 withTickIT
surveillance audit
AQAPCertification
CMMI Level 3Achievement
EN 9100 & 9006
March 2005 September 2005 March 2006 March 2006
2009
CMMI Level 5Achievement
December 2008
Six sigma
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People & Community
• “Brainware” is our key success
factor.
• Capacity to build the best team
(people and culture) is
determinant.
• Our culture is based on merit,
humility and ambition
• Everybody gets 360 degrees
performance info to guide and
maximize personal improvement
• Community support – distribution
of 3% of our profit
12© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Personal
improvement
Team
Community support
3% of Profit
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Unique Value Proposition
13© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Project Engagement
14© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
requirements gathering
software requirements
software design
validation acceptanceoperations and maintenance
time and materials
SRR PDR CDR QR ARKOM
Different approaches to suite our client’s needs.
B Fixed -price Fixed -price Time & materials
A Fixed -price Fixed -price
C Time & Materials Fixed -price Time & materials
D Fixed level-of-effort Fixed -price
on-site customer premises off-site & near shore critical premises
© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps
15
Agenda
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Solutions for Energy & Utilities
• Our offer is focused in 3 major areas
16© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
EMSSMART GRID
Energy Efficiency
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EMS – The Problem
17© Copyright Critical Software S.A. 1998-2007 All Rights Reserved.
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EMS – The Concept
Change from, each one working by itself, to
everyone sharing information and working together
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EMS – The Approach
19© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Strategic Vision
Business Orientations
Missions and Goals
Competition
Tactical Vision
Monitorization and Control
Productivity
Operational Vision
Activity
Operational Information
Business
Vision
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EMS – The Architecture
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EMS – The Modules
21© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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SMART GRID
• Independent and Universal Remote Metering Platform; Smart Grid Management Platform– market liberalization;
– new paradigms to distribute and produce energy;
– optimization of the existing electricity grid to improve power distribution efficiency and enable green energy
• End-User Energy Management Platform; To provide feedback about energy use domestic and corporate-wise; to calculate Carbon Footprint– energy is perhaps the most important challenge world
is currently facing – which makes peoples awareness to the way they use energy much relevant
• Electric Vehicle
– Integration of the electric vehicle network with SMART
GRID
22© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Energy Efficiency
• Building Automation Energy Management
Systems (EMS)
– Development of a new Generation of EMS
– Integrate smart grid capabilities into EMS
– Integrate into EMS new generation of
algorithms in energy efficiency management
considering external factors and building
energy inertia
23© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps
24
Agenda
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SKIPPER
25© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
System, Knowledge, Information, Plant, Performance
EnviRonment
Geração Térmica
Geração Hidráulica
Ambiente
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The Problem
26© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
• Integrated vision for all Production Centres;
• Set-up of new Production Centres associated
with business expansion;
• Several dedicated information systems;
• Competences and key resources dispersion and
duplication;
• Elevated Training Costs;
• Elevated Operational Costs;
• Difficulties with Information sharing;
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SKIPPER – The Solution
• Portal that integrates business information providing the following functionalities:– Operational Management;
– Process Information;
– Advanced Business Intelligence.
• that enables a better asset management and monitorization:– More effective and efficient Information Management;
– More agile decision process.
• Independent of:– Geographic distribution;
– Number of Production Centres;
– Production Centre Technologies;
– Process or Transitional data.
27© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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SKIPPER – The Solution
28© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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SKIPPER – The Solution
29© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
SKIPPER
Generation
SKIPPER
Environment
SKIPPER
Thermic
SKIPPER
Hydro
SKIPPER
ResourcesThermic
Maintenance
SKIPPER
Optimization
Hydro
Maintenance
Process
Information
SKIPPER
Cogeneration
SKIPPER
Management
SKIPPER
Risk
Hydro
Operation
Thermal
Operation
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SKIPPER – Benefits
• Promote expertise clusters
– Monitor all EDP power plants in a geographical
independent way avoiding man power duplication
• Increased monitoring and control capabilities
– Increase the ability to detect in real time malfunctions
or non optimized operational conditions
• Application Renewal and cost reduction
– Replace old and dedicated systems with heavy
maintenance requirements
• Decisions in real time
– Provide real-time management information from a
single and validated source
• Standardization and set-up time reduction
– Decrease the start-up time of new power plant
operations and ease staff mobility
30© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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SKIPPER – Benefits
31© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Integrated vision of the Information, validated e auditable;
Process information globally and decentralized;
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SKIPPER – Benefits
32© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Promote expertise clusters of EDP collaborators monitoring all
EDP power plants in a geographical independent way
avoiding man power duplication
Coal cluster
Natural gas
cluster
Environmental
cluster
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SKIPPER – Benefits
33© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Increase the ability to detect in real time malfunctions or non
optimized operational conditions
Fault predictor
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SKIPPER – Benefits
34© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Application renewal/replacement of legacy systems with
high maintenance costs.
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SKIPPER – Benefits
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Padronização dos processos de gestão da produção e
métodos de análise e diagnóstico da exploração dos
grupos, funcionando como veículo de disseminação do
conhecimento pela organização;
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SKIPPER – Benefits
36© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Increase quality and demands for work and performance.
Ensure a safe and effective supply of production centres.
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37© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Collaboration tool – information sharing incentive
Enable user creativity in creating new data analysis models
SKIPPER – Benefits
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38© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Modularity: Modular architecture allowing easy integration
of new data sources (e.g. system replacement; new
production centre configuration)
Business knowledge systematization and easy business rules
update mechanism
Auditable: Reduce uncertainty towards value chain.
SKIPPER – Benefits
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Wind Management System (WMS)
39© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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WMS – The Problem
• Geographically disperse wind farms
– Several wind farms in Portugal and Spain with local
maintenance and operations needs
• Down time contract management
– Capability to efficiently manage down times
• Technology
– Several equipment manufacturers
• Collect, process and analyze real time and
transactional data
– collect, process and analyze data coming from multiple
wind farms in Portugal and Spain.
40© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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WMS – The Solution
• Distributed system
– comprises one central node and several remote nodes
– each remote node monitors one or more wind farms.
• Increased local capabilities of Maintenance and
Operations
– All nodes (central or remote) are independent.
• Web based user interface
– Customizable real-time views;
– Customizable reports;
– Downtime Accounting;
– Alerts;
– Device configurable Categorization
41© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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WMS – The Benefits
• Increased Monitoring and Control capabilities
– Real-time wind farm monitoring
– Reporting capabilities
• Contract Management
– Turbine Manufacturer Warranty Management
• Optimization
– Increasing kWh produced - Wind Farm Operations
– Distributed architecture
• User customizable interface
– Highly customizable
– Independent of equipment manufacturers
42© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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NEMO&CODED
NEMO & CODED
NEtworked MOnitoring & COntrol,
Diagnostic for Electrical Distribution
43© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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NEMO&CODED – The Problem
• “Pluggable” device network
– Model, design, implement and operate networked
hardware/software smart devices
• SOA devices
– Recognizable SOA ready devices
– Monitor and control devices based on web services
• Orchestration
– Devices will be able to offer their functionality as one
or more web services
– It will be possible to cooperate with other devices and
services in order to realise distributed monitoring,
diagnostics and control.
44© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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NEMO&CODED – The Solution
45© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Software?
NEMO&CODED – The Benefits
• Architecture
– Modular building-block approach
– Transform data into useful information
• Remote access capability
• Alarming / Paging:
– Provide Alarms with description of each Event -
minimize power system downtime
– Dispatch Maintenance crew to the right place, knowing
what to expect
• Simplify energy management including self
generation
• Save time and money :
– Helps maximize resources and assets
– Provides data for critical decisions
– Minimize power system downtime46
© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Software?
Electrical Vehicle
47© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
ITEV – Integrated Charging
Infrastructure for Electric
Vehicles (EV)
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Electrical Vehicle – The Problem
• Develop the IT infrastructure and charging network for Electric Vehicles in Portugal
• Develop an innovative and pioneer network management, monitoring and control system for the charging network at National level.
48© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Electrical Vehicle – The Solution
• Development of the Management System functional prototype for the charging network of EVs in Portugal, supporting1350 charging points and covering 25 municipalities.
49© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
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Electrical Vehicle – The Benefits
50© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
• Increased Monitoring and Control capabilities
– Rreal-time monitoring and control
– Centralized management of all national EV charging
network
• Highly Modular and Adaptive system
– Modular technology, easy adaptation and
customization, supporting different charging point
suppliers, multi-language, timezones, maps, etc
• Network performance analysis and provisioning
planning of the network in the future
© Copyright Critical Software S.A. 1998-2008 All Rights Reserved.
Can you
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Software?
1. Critical Software2. Solutions for Energy & Utilities3. Case Studies4. Next Steps
51
Agenda
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Software?
Next Steps
• Next Steps
53
Dependable
Technologies
For Critical
Systems
Critical Software, S.A.Parque Industrial de Taveiro, Lote 48 3045-504 CoimbraTel: +351 239 989 100Fax: +351 239 989 119
Critical Software, S.A. R. Engº Frederico Ulrich, nº 2650 4470-605 Moreira da MaiaTel: +351 229 446 927Fax: +351 229 446 929
Critical Software S.A.Campus do INETI no Lumiar, Ed M8Estrada do Paço do Lumiar1649-038 LisboaTel: +351 217 145 430Fax: +351 217 145 432
Critical Software Ltd.111 North Market Street, 6th FloorSan Jose, California 95113Tel: +1 (408) 351 33 53 Fax: +1 (408) 351 33 30
Critical Software Technologies Ltd.2 Venture RoadSouthampton Science ParkChilworth - Southampton So16 7npTel: +44 (0) 23 8011 1339 (outside UK)Fax: +44 (0) 870 762 2487 (outside UK)
Critical Software SRL Str. Turnu Magurele, nr. 270 D Corp C, Sector 4 BucharestTel: +40 216 834 045
PORTUGAL
PORTUGAL
PORTUGAL
UNITED KINGDOM
USA
ROMANIA
Contacts
Rui Avelãs Nunes
Business Development Manager
Energy & Utilities
http://solutions.criticalsoftware.com/energy/