Date post: | 13-Mar-2016 |
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Blank Cards& Maps
Cards• Draw/write out a process and play with the sequence to
clarify.• Interrogate roles by drawing key characters in a functional
area. Test relationships by grouping and clustering characters. Draw/write scenarios to explore consequences, sequels and benefits.
Maps• Create a big picture of the issues, scenarios or factors.• Map out a process and show the interconnection.
01: Harvest
• Use a blank starting point to establish the objective, scope of work and high level structure.
• Drill down and discover the real need.• Allow delegates to participate in the event.• Use blank templates or graphic organizers to collect
information from delegates.
GraphicFacilitation
01: Harvest
SMESME
• Network informally and interview learners to discuss existing conditions and explore organisational context.
• Visit the site and take photographs of the workplace and gain an understanding of how the business and it’s people operate.
SiteVisits
01: Harvest
Insight
02: Playback
• Ask delegates to play back information in a simulated role play.
• Get involved and throw in various scenarios to see what happens.
• Debrief the event with:• What happened?• What did you observe?• Why do you think...?• What if....?
Simulate
• Ask learners to take the cards that they created during the information harvesting session and play back the information.
• Ask them to shuffle the cards, sort them and position them into the correct sequence.
• Triangulate with other groups to allow for disparate points of view to resolve themselves through group discussion and linking the results to business objectives.
Sort &Sequence
02: Playback
1 3
• Ask delegates to play back the content and confirm it by converting it into a story.
• Ask delegates to provide some anecdotal stories of their actual experiences.
• Explore future options by exploring the past and how scenarios were handled.
Storytelling
02: Playback
1 2 3
• Quickly sketch out/create the design using any materials available.
• Play with the concept to distil insights.• Quickly evaluate how to refine the design.
RapidPrototype
03: Design
• Quickly sketch out/create the design using any materials available.
• Play with the concept to distil insights.• Quickly evaluate how to refine the design.
Storyboards
03: Design
2 3 41
6 75 8
• Examine the reactions, learning and results of the design.• Evaluate based on practicality, adaptability, technological
feasibility, financial feasibility and credibility with stakeholders.
• Use non-focus and focus groups to gain a greater understanding of the impact of the design.
DesignAnalysis
03: Design
ViabilityDesirability
Feasability
Evaluate
04: Evolve
• Evaluate reactions using surveys or interviews.• Evaluate learning using a quiz or assessment• Evaluate integration through observations and user reviews.
Iterate
04: Evolve
• Take evaluation feedback and make changes to improve the design.
• Some results/effects are incidental and some coincidental. Take cognizance of these by products.
• Continually evolve the design to learn more.
04: Design
•Take learning points and share them with others.• Harvest shared insights and perspectives.• Practice seeing the design from other people’s views.
Share LearningPoint
04: Evolve