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Design Principles for Social Change: UX for Good and Inzovu Curve

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Davide ‘Folletto’ Casali DESIGN PRINCIPLES FOR SOCIAL CHANGE UX FOR GOOD
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Page 1: Design Principles for Social Change: UX for Good and Inzovu Curve

Davide ‘Folletto’ Casali

DESIGN PRINCIPLES FOR SOCIAL

CHANGE

UX FOR GOOD

Page 2: Design Principles for Social Change: UX for Good and Inzovu Curve

UX Redirector Advisor

NIGHT.EU

Page 3: Design Principles for Social Change: UX for Good and Inzovu Curve

Manifesto Ibridima n i f e s t o i b r i d i . o r g

Page 4: Design Principles for Social Change: UX for Good and Inzovu Curve

@Folletto

Page 5: Design Principles for Social Change: UX for Good and Inzovu Curve

PART IUX FOR GOOD

Page 6: Design Principles for Social Change: UX for Good and Inzovu Curve

“Apply UX design to the most important problems in the world”

Jason Ulaszek

Jeff Leitner

Page 7: Design Principles for Social Change: UX for Good and Inzovu Curve

NO PROFIT PARTNERTO SPONSOR THE CAUSE

Page 8: Design Principles for Social Change: UX for Good and Inzovu Curve

10 DESIGNERSFROM ALL AROUND THE WORLD

Page 9: Design Principles for Social Change: UX for Good and Inzovu Curve

Discovery Synthesis Creation Validation

Page 10: Design Principles for Social Change: UX for Good and Inzovu Curve

+

FULL IMMERSION

2-3 DAYS 2-3 DAYS

GROUP SYNTHESIS

4 5 61 2 3

Page 11: Design Principles for Social Change: UX for Good and Inzovu Curve

CAN WE DESIGN THE COMMON GOOD?

2011

Chicago

StreetWise · Adler School · The Third Teacher · Cease Fire · Global Lives Project

Page 12: Design Principles for Social Change: UX for Good and Inzovu Curve

CAN WE ENRICH LIVES OF WORKING MUSICIANS?

2012

New Orleans

Grammy Foundation · New Orleans Jazz Heritage F. & F. · Clinton Global Initiative · MusiCares

Page 13: Design Principles for Social Change: UX for Good and Inzovu Curve

CAN WE GROW MINDFULNESS IN SCHOOLS?

2013

Vancouver

The Dalai Lama Center for Peace + Education

Page 14: Design Principles for Social Change: UX for Good and Inzovu Curve

CAN WE HARNESS FEELINGS TO END GENOCIDE?

2014

Kigali & London

Aegis Trust

Page 15: Design Principles for Social Change: UX for Good and Inzovu Curve

“”

Jason Kunesh, Obama For America

We came together as a team in a way that I haven’t experienced

anywhere else.

Page 16: Design Principles for Social Change: UX for Good and Inzovu Curve

“”

Marianne Prins, Van Horne Elementary School

I just witnessed an absolute explosion of ideas.

Page 17: Design Principles for Social Change: UX for Good and Inzovu Curve

PART IIRWANDA GENOCIDE

Page 18: Design Principles for Social Change: UX for Good and Inzovu Curve

500,000–1,000,000 RWANDANS KILLED

70% TUTSI

20% OF POPULATION

100 DAYS

1994

Page 19: Design Principles for Social Change: UX for Good and Inzovu Curve

19

Page 20: Design Principles for Social Change: UX for Good and Inzovu Curve

CAN WE HARNESS FEELINGS TO END GENOCIDE?

2014

Kigali & London

Page 21: Design Principles for Social Change: UX for Good and Inzovu Curve
Page 22: Design Principles for Social Change: UX for Good and Inzovu Curve

– 40+ interviews with Aegis staff, locals, visitors, educators, counselors, experts and those impacted directly by genocide

– 500+ hours of primary and secondary research

– 90 flights completed across the world

– 3,124 post-its, flip-charts and pieces of paper

– 96 servings of french fries consumed in Rwanda

– Countless personal reflections and new friends

– 15 people forever changed

Page 23: Design Principles for Social Change: UX for Good and Inzovu Curve

“In my family, we never talked about the genocide It was too fresh in my parents’ mind”

Page 24: Design Principles for Social Change: UX for Good and Inzovu Curve

And you saved the life of the people I was planning on killing”

“You saved my life.

- Child of victims to teacher of mobile education

Page 25: Design Principles for Social Change: UX for Good and Inzovu Curve

“I came back and my grandmother says, I hope you got that Africa out of your system.

But at that moment, I realized it was there and growing.

So I moved my family here and opened a school” - KGM Visitor

Page 26: Design Principles for Social Change: UX for Good and Inzovu Curve

“Users go through the hard part, but then also the uplifting part

realizing some of the possibilities that are there” - Morley Hanson, Aegis Trust

Page 27: Design Principles for Social Change: UX for Good and Inzovu Curve

PART IIIINZOVU CURVE

Page 28: Design Principles for Social Change: UX for Good and Inzovu Curve

HopeReflectionPain Action

Page 29: Design Principles for Social Change: UX for Good and Inzovu Curve

Pain

Page 30: Design Principles for Social Change: UX for Good and Inzovu Curve

Reflection

Page 31: Design Principles for Social Change: UX for Good and Inzovu Curve

Hope

Page 32: Design Principles for Social Change: UX for Good and Inzovu Curve

Action

Page 33: Design Principles for Social Change: UX for Good and Inzovu Curve

”Prof. Dr. Tania Singer

People with a lot of empathy want to change that to compassion

so they don't get overwhelmed when confronted with suffering.

Page 34: Design Principles for Social Change: UX for Good and Inzovu Curve

EMPATHETIC Feeling

COMPASSIONATE Action

Page 35: Design Principles for Social Change: UX for Good and Inzovu Curve

The Inzovu Curve maps a prototypical journey of a person going through a transformative experience reaching a state of motivation and action.

Page 36: Design Principles for Social Change: UX for Good and Inzovu Curve

The word Inzovu means Elephant in Kinyarwanda, the native language of Rwanda.

Page 37: Design Principles for Social Change: UX for Good and Inzovu Curve
Page 38: Design Principles for Social Change: UX for Good and Inzovu Curve

EPIPHANY

WILL

CONNECT WITH YOUR LIFE

MOTIVATION TO ACT

Page 39: Design Principles for Social Change: UX for Good and Inzovu Curve
Page 40: Design Principles for Social Change: UX for Good and Inzovu Curve

AWARE TOURIST

EMPATHIC TOURIST

ADVOCATE CATALYST

GENOCIDE CHILDREN

FIRST GEN

AFFECTED RWANDANS

UNAWARE TOURIST

Page 41: Design Principles for Social Change: UX for Good and Inzovu Curve

inzovucurve.org

Page 42: Design Principles for Social Change: UX for Good and Inzovu Curve

”Bruno Munari

To complicate is easy, to simplify is hard. To complicate, just add,

everyone is able to complicate. Few are able to simplify.

Page 43: Design Principles for Social Change: UX for Good and Inzovu Curve

Thanks.

@Folletto

INTENSEMINIMALISM.COM


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