ChadDesharnais,ProgramManager,PathwaystoProsperityKyleHartung,Director,PathwaystoProsperityDanRiley,Director,Marlborough STEMEarlyCollegeHighSchool
June27,2016
DESIGNTHINKING:PROCESS&PRACTICE
> Welcome
> DesignThinking:Process
> ContextforPractice
> DesignThinking:Practice
> Implications
OVERVIEW
ANEXAMPLE
“Therapidevolutionoftechnologyischanging notonlythewaystudentsthinkandlearn,buttheparadigms forclassroominstructionaswell.Foreducationalinstitutions,thisincreasinglymeanstransitioningfromtraditional,instructor-guidedclasssettingstomorecollaborative,interactiveenvironments.
However,newmodelsforactivelearningrequiremorethanmodifyingteachingmethodologies.Toengageandstimulatetoday’sstudents,thelearningenvironmentmustalsochange…”Source:CenterforInnovativeTeaching&Learning,IndianaUniversity:“NodeChairsMoveStudetns toNewActivity.”
Here’showSteelcasetackledthischallenge
"Wechoosetogotothemooninthisdecadeanddotheother
things,notbecausetheyareeasy,butbecausetheyarehard…”– JohnF.Kennedy,1962–
WHOCARES?
BACKGROUND/CONTEXT
Mission/Goal> Enrich America’s classrooms with 100,000 excellent STEM teachers by 2021
to address one of the country’s most pressing challenges: Giving all kids access to great STEM learning.
Approach> Expand the network of hundreds of best in-class partner organizations, each
taking on a pivotal role in contributing to this goal. > Determined 7 grand challenges to overcome in achieving this goal.
What’sthebigidea?
> Learnabouttheaudienceforwhomyouaredesigning
> Understandpeopleinthecontextofthechallenge
> Uncoverwhatis“true”and“meaningful”forpeople…whatdotheybelieve?
What’sthewhat?
> Seekoutthevoices/experiencesofthe“end”user
> Observe,engage,watch,&listentoharvestrichstories
STAGEONE
STAGEONE
Whymightthisbethecase?Whatdoyouimagine‘stakeholders’wouldsayaboutthis?
Considerthevoicesof:Families,Students,Schoolpeople,Industry(smallbusiness,corporate,non-profit),Communitymembers,Communityorganizations,Government,etc.
> SomefamiliesandcommunitiesarenotawarethatSTEMskillsareuniversalskills.
> Somefamiliesandcommunitiesdonotknowhowtocontributetostudents’STEMlearning.
> Thereisaperceptionthatpoorandminoritystudents,aswellasgirls,cannotexcelinSTEMcourses.
> Stemprofessionsarenotwell-understood.
STAGEONE
What’sthebigidea?
> ‘Unpack’&synthesizewhatyouhavelearnedfromyourempathyworktodrawconclusions
> ProblemFinding vs.ProblemSolving
> Consider: WhatdoIwanttobe“true”?Whatcouldbebetter?“Howmightwe…?”
What’sthewhat?
> Generateaproblemstatementbasedonpatternsofobservation
> Constructapointofviewthatisbasedon“user”needsandinsights[User+Need+Insight=POV]
STAGETWO
Communitiesaredisconnectedfrom
STEMlearning.
STAGETWO
> SomefamiliesandcommunitiesarenotawarethatSTEMskillsareuniversalskills.
> Somefamiliesandcommunitiesdonotknowhowtocontributetostudents’STEMlearning.
> Thereisaperceptionthatpoorandminoritystudents,aswellasgirls,cannotexcelinSTEMcourses.
> Stemprofessionsarenotwell-understood.
What’sthebigidea?
> Transitionfromidentifying problems tocreatingsolutions
> Combineyourunderstanding oftheproblemwithyourimagination
> Pushing forthewidestrangeofideas(notfinding a“best”solution”)
What’sthewhat?
> Generate/brainstorm ideas
> Gobeyond theobvious toharvestthecollectiveperspectivesofteam &uncover theunexpected
> Pursuevolumeandvariety
STAGETHREE
STAGETHREE
DO…
> Defer judgement
> Encourage wild ideas
> Build on ideas of others
> Stay focused on the problem
> Be visual
> Go for quantity
DON’T…
> Judge
> Criticize or filter
> Debate
> Engage in “power concentration”
> “Chat”
You can’t be wrong!Make each other look brilliant!
Refineyourideas
> “Cluster”relatedideas
> Frameoneortwo“big”ideas
> Doarealitycheck:Whatarethevalues/needs?Thechallenges/barriers?
> Describeitinmoredetail:
– Whatneeds/opportunities does itaddress?
– Giveitaname
– Sketchit
> Identify/lookforheadlines>>onesentencestatements
STAGETHREE,CONT.
What’sthebigidea?
> Prototyping is:
– RAPID(don’tperseverate!)
– Anactofthinking/learning
– Acommunicationofideas
– Thebeginningaconversation
– Failingquicklytotestpossibilities
What’sthewhat?
> Identifyakeyvariabletoworkwith&keep“user”inmind
> Createa“scale”representationofoneortwoofyour ideas(i.e.,“fleshitout”):Mock-up,Model,Diagram,Astory,etc.
STAGEFOUR
What’sthebigidea?
> Returnto“user”grouptotest ideas
> Refineprototypes andpotentialsolutions(ITERATE!)
> Learnmoreaboutthe“user”(needs,insights,POV,etc.)
> Refineyourown POVofthechallenge
What’sthewhat?
> Showdon’t tell:letthe”user”useit,incontext(createexperiences)
– Ifnotpossible,frameasituationwhereuserstakeonroles/task
> Askuserstocompare
> ”Alwaysprototype asifyouknowyou’reright,buttestasifyouknowyou’rewrong”
STAGEFIVE
Here’swhatwearegoingtodo…
1. Wearegoingtodisplayyourprototypes.
2. Forthefeedbackcycle,alldesignteamsaregoingtoassumetherole(andPOV!)ofadifferent”user”group toprovidefeedback:
• Families&Students[#1- ]
• Secondary/Post-secondary Folks[#2- ]
• Workforce/Industry (smallbusiness, corporate,non-profit) [#3- ]
• Communitymembersand/ororganizations[#4- ]
• Government/Municipal [#5- ]
STAGEFIVE– MODIFIED
Turnandtalk> Howmightyouincorporatedesignthinkingintoyourown
work?
> Considerimplicationsfor:
– Instructionalpractice&curriculardesign
– Studentlearning&experience
– Pathwaysdesign&implementation
– Schooldesign/redesign
IMPLICATIONS
Wearealldesigners
Steppingoutofourcomfortzone=learning
Embracea‘beginner’smind’
Problemsarejustopportunitiesfordesignindisguise
CLOSINGTHOUGHTS
CHAD [email protected]
TEL 617.728.4446 FAX 617.728.4857 [email protected] Broad Street, 8th Floor, Boston, MA 02110 (HQ)
122 C Street, NW, Suite 650, Washington, DC 20001505 14th Street, Suite 900, Oakland, CA94612WWW.JFF.ORG
27
KYLE [email protected]
Marlborough STEM Early College High School431 Bolton StreetMarlborough, MA 01752Phone: 508.460.3500, x7510