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  • BRKCOL-2304

    Designing a Cisco Collaboration & Conferencing Solutions

    www.ciscolivevirtual.com

    http://www.ciscolivevirtual.com/

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 2

    Agenda

    WebEx Cloud Architecture

    WebEx Network Preparation

    WebEx Video

    Meeting Place Audio Design

    Meeting Place Integration with WebEx

    WebEx Integration with WebEx Node

    Node for MCS

    Node for ASR

  • Overview

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 4

    ANY CONTENT ANYWHERE ANY DEVICE

    INTEGRATED COLLABORATION EXPERIENCE

    Video handled as Easily

    as Voice, Data

    Flexible Access

    from All Clients

    Richest Experience

    in Any Location

    Secure

    Mobility

    Integrated Collaboration Architecture

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 5

    Cisco Collaboration Cloud

    Cisco WebEx

    Cisco Integrations

    Meeting

    Spaces

    WebEx

    Meetings WebEx

    Mobile

    LoB

    Centres IM &

    Presence

    Next Generation WebEx Meeting Platform

  • WebEx Cloud Architecture Inside the Cloud

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 7

    Cisco WebEx Hub

    WebEx MediaTone

    Extending the Cloud on Premise

    Location intelligence

    Bandwidth intelligence

    Failover intelligence

    Cloud-Based Collaboration Cisco WebEx Collaboration Cloud

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 8

    iPhone Mobile

    Device

    Phone

    CB

    MZM

    WWP

    CB CB

    Meeting

    DB

    Web DB

    MCC MCS

    MCS MCS

    MMP

    DB

    MACC

    Window client MAC client Linux client

    TAS TAS

    TAS

    TS

    TS

    Cisco IP

    Gateway

    Convedia

    Media Svr

    Tahoe

    DB

    Recording

    Storage

    RTP

    PSTN

    AudioConf Control

    Recording

    RTP

    SIP

    HTTPS

    Meeting control and data

    UDP/TCP TLS

    A/V control and data

    VoIP & Video Domain

    Cisco WebEx Data Centre Diagram

    Meeting Domain Telephony Domain

    SIP

  • WebEx Cloud Architecture Network Preparation

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 10

    What Traffic Do We Need to Consider?

    Network Planning

    Idle State?

    Application Sharing?

    Desktop Sharing?

    Video Resolution (90p, 360p, 720p)?

    Room Based Video

    VoIP (PC based audio)

    PSTN (Phone audio)

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 11

    Network Planning

    1

    1

    Bandwidth Guidance

    Test Scenario Ave (kbps) Max (kbps)

    Idle Meeting 0.70 3.5

    Desktop Share (PPT, 30 sec transitions) 43.4 618

    Content Share (PPT, 5 sec transitions) 6.5 7.5

    Video Web Cam (352 x 288 at 15 fps) 172 298

    Internet Phone (full duplex, both talking) 35 42

    G.711 and G.722-64k at 33.3 pps Ethernet 78.4 78.4

    G.729A at 33.3 pps Ethernet 22.4 22.4

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 12

    Network Planning Device Traffic (Test Scenario) Average (kbps) Maximum (kbps)

    PC Idle Meeting 0.7 3.5

    iPhone 0.17 0.4

    iPad 8.9 9.0

    BB 0.42 0.45

    PC Desktop Sharing 43.4 618

    iPhone 67 232

    iPad 95 241

    BB 24.8 29.92

    PC Content Sharing 6.5 7.5

    iPhone 23 41

    iPad 30 62

    BB 54.56 55.28

    Note: The tests conducted,

    used a PC, iPhone3G, iPad &

    Blackberry Bold 9700 over WiFi

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 13

    Network Ports

    Port Port Number Access Type

    TCP 80 Client Access

    TCP 443 Client Access - Secure Traffic (SSL Sites)

    TCP/UDP 53 Domain Name System (DNS)

    TCP/UDP 5101 MMP

    TCP 8554 Audio Streaming Client Access

    UDP 7500 Audio Streaming

    UDP 7501 Audio Streaming

    UDP 9000 VoIP/Video

    UDP 9001 VoIP/Video

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 14

    Managing User Identities in WebEx

    There are five options:

    Manually define individual using Administrative GUI

    (Directory Services) Automated Bulk Import

    Programmatic approach (Federated SSO)

    Self Registration

    Bulk import based upon .CSV

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 15

    WebEx Federated Single Sign-On

    Requirements:

    X.509 Digital Certificate (Granted by CA or Customer generated)

    SAML Compliant Identity & Access Management System (as per below)

    WebEx Tested Identity & Access Management Systems

    CA SiteMinder Fugen Solutions

    Ping Identity PingFederate Siemens IT Solutions DirX

    Sun Microsystems OpenSSO

    Enterprise

    TriCipher Armored Credential

    System

    Microsoft Windows Server ADFS

    and Geneva

    IBM Tivoli Federated Identity

    Manager

    Novell Identity Manager Google Enterprise SAML IDP

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 16

    WebEx Federated SSO

    Users Web Browser

    IdP Corporate Intranet

    (intranet.acme.com)

    Access Check SSO Service

    Federated

    Authentication Service WebEx

    Meeting Page

    User

    Database IAM System

    Webex Site

    (acme.webex.com)

    2) Redirect with

    3) Challenge

    for Credentials

    4) User Login

    5) Signed

    in HTML form

    1) User clicks

    Host Log In 6) POST Signed

    7) Verify User

    8) Establish WebEx

    session & redirect

  • WebEx Video

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 18

    Generally Available

    Engaging video experience in WebEx Meeting Centre

    Full screen video turns web conference into video conferencing room

    Active Presence automatically shows active speaker

    Integrated TelePresence experience

    High quality video on the Apple iPad 2 and Cisco Cius

    High quality video in Training Centre and Support Centre

    Now Available

    High definition video (Meeting Centre) in 720p

    High Definition Video Experience

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 19

    WebEx Network Bandwidth White Paper

    http://www.webex.com/pdf/wp_bandwidth.pdf

    The bandwidth required to send the video is higher. SVC technology used in the

    client software is using the multilayer frames to send video and allows the

    receiving client to automatically select the best possible resolution to receive

    video. Actual bandwidth used is less then the maximum and it is variable.

    Max bit rate (send) Max bit rate (receive)

    High Definition (HD) 720p (1280x720) 3.0 Mbps 2 Mbps

    High Quality (HQ) 360p (640x360) 1.5 Mbps 1 Mbps

    Standard Quality 180p (320x180) 0.5 Mbps 0.5 Mbps

    6 thumbnails 90p N/A 0.5 Mbps

    1 thumbnails 90p 50 kbps N/A

    Video - Maximum Bandwidth

    http://www.webex.com/pdf/wp_bandwidth.pdf

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 20

    Best Encoded

    Resolution

    Best Decoded

    Resolution

    Min CPU requirement Memory

    requirement

    720p 720p Quad Core (multi-point)

    Duo 2.8GHz or Duo 2.4GHz with Intel HT (P2P)

    1GB

    360p 720p Duo Core 1GB

    360p 360p Duo Core 1GB

    180p 360p Single Core 2.4GHz 1GB

    180p 180p Single Core < 2.4GHz or Intel Celeron None

    Video decoding acceleration type Supported graphics card type

    DXVA2 on Windows GeForce 9400GT; GeForce 9600GT; GeForce 9800GT; GeForce GTX470;

    GeForce 250M; ATI Radeon HD 5770; ATI Radeon HD 6870

    VDA on Mac 9400M; 320M; 330M

    Video System Requirements

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 21

    Site Level Enablement

    Host

    Enablement

    Default: On

    Video Policy Settings Admin Level

    Default: On

    Default: On

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 22

    User Level Video Quality Control

    Default value depends

    on if user is enabled

    and if default scheduler

    setting is enabled

    * Enable these options during the scheduling process

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 23

    Dynamic Video Quality Throughout Meeting

    Cisco technology automatically adjusts the video throughout the meeting to the highest quality for each participant according to their available bandwidth and computer capabilities

    Dynamic System Monitoring

    Constantly monitors system performance and scales up/down resolution or frame rate as necessary

    Brief Network Bandwidth Test

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 24

    Medianet is an end to end architecture for a media-optimised network. Medianet allows the deployment, scalability and optimisation of quality of experience of rich media solutions into the organisation.

    Network Aware : Detect and respond to changes in devices, connection and service availability

    Endpoint aware : Easy deployment. Automatic Detection and Configuration of endpoints.

    Media Aware : Detection and optimisation of different types of media and application .

    What is Medianet

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 25

    WebEx Differentiated Service QoS/Metadata

    10.76.109.212 10.1.1.1 2134 80 http

    10.76.109.45 10.76.109.51 1200 2000 Telepresence

    10.76.109.45 66.163.32.69 450 5060 Webex - Audio

    10.76.109.5 135.1.1.1 1500 1600 Telepresence

    Metadata Database

    MPLS-

    VPN

    DMVPN

    Service Provider could reset

    the DSCP value and

    congestion may occur

    Restore the

    DSCP value

    Identify WebEx

    enabled PC and

    WebEx media

    flows

    MSI WebEx Data Centre

    All other

    flows should

    be re-marked

    as data only

    WebEx

    should be

    marked with

    DSCP=EF

    Internet

    MSI

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 26

    Generally Available

    One button to push to launch WebEx from Cisco TelePresence room

    Two-way data sharing for WebEx and Cisco TelePresence attendees

    Integrated audio and unified participants list

    Productivity Tool Schedule One Touch and selected Cisco C/EX/MX series

    Future (CY 2H 2012)

    View WebEx video in TelePresence (2 way video)

    Direct integration to Cisco VCS & endpoints

    Cisco TelePresence WebEx OneTouch

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 27

    Cisco TelePresence WebEx OneTouch EX/C series device support + iPad

    CTS-Manager

    CTMS 1.8.x

    CTS

    Scheduling API

    H.264 XVGA Data

    WebEx TSP API

    Audio

    Conference

    WebEx

    Client

    After scheduling OneTouch meeting appears

    In WebEx

    Outbound Port 443 Connection

    Scheduling

    H.264 CIF* Video

    C Series

    (TC5)

    MXE

    3rd party or

    Movi/MXP

    iPad support

    NBR

    EX Series

    (TC5)

  • Meeting Place Audio Integration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 29

    WebEx / Meeting Place Hybrid Model

    Audio users connect to Internal Meeting Place

    Data Sharing is directed to WebEx Cloud

    Audio Web meeting data

    Cisco WebEx Collaboration

    Cloud

    Internal/VPN

    MeetingPlace Audio

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 30

    Voice Conferencing Sizing The following are methods to calculate voice licenses needed, starting with most basic to the most detailed.

    In practice, you should look at multiple metrics and then base your recommendation on your knowledge of the goals and the particular situation.

    Method Description Estimated Licenses

    # of Employees (E) Based on experiential data from existing customers, estimating 1

    voice port for every 50 employees.

    E/50

    # of Knowledge Workers

    (K)

    Based on experiential data from existing customers, estimating 1

    voice port for every 20 knowledge workers.

    K/20

    Monthly Minutes (M) Based on usage data from existing customers with reasonable

    port efficiencies, estimating between 1500-4000 minutes per

    port. Larger systems are more efficient. Please size each

    system separately in global deployment with more than 1

    system.

    M/1500 ( 96 Ports) or 50,000 500,000

    M/3000 (>160 Ports) or 500,000- 1 million

    M/3500 (>300 Ports) or 1-2 million

    M/4000 (>500 Ports) or 2 -8 million

    Actual Peak Use (P) From your prospects actual conferencing use during peak hours,

    as obtained from their service provider bills. An additional

    20%-30% is recommended to protect against busy signals.

    All Reservationless deployments are need to factor 10-20%

    as the normal scheduled systems. This method provides the

    best basis for sizing audio conferencing systems.

    P*120% or P*130%

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 31

    Maximum Number * Details

    1200 Audio ports using G.711 (HC audio mode)

    200 Audio ports using G.722 / G.729 (HQ audio mode)

    600 Combined audio/video ports using G.711 and 384Kpbs (HC audio mode)

    100 Combined audio/video ports using G.722 and 2Mbps (HQ audio mode)

    500 Number of concurrent audio and web meetings per Application Server

    50 Simultaneous meetings that can be recorded

    60 Conference Manager sessions involved with monitoring or in-session activities only

    1000 Largest possible audio meeting (or 999 when recorded)1

    249 Largest possible meeting with secure conferencing

    * Capacity based on UCS C, B series, or MCS7845-I3-RC2 server hardware

    Meeting Place Server Capacity

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 32

    MP 8.5 Multi-Node Design Concepts

    1 WebEx Site per MP 8.5 system (example: abc.webex.com)

    14,400 Audio Sessions in High Capacity Mode (G.711)

    1200 G.711 Audio Sessions per UCS VMware or MCS-7845-I3

    4 Regions with up to 4 nodes per region

    2 Sites per Region maximum

    Dedicated Director required for deployments of more than 4 servers

    14 Audio/Video Conferencing Nodes Overall with either EMS OR HMS (per Region)

    4 WebEx Node for MCS OR Multiple WebEx Node for ASR-1000 (optional)

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 33

    WebScheduling or Productivity Tools or One-click to schedule meetings

    Supports Multi-node Global Architecture

    Active/Active Node Resiliency

    Scheduled and Reservationless meetings

    Supports WebEx Owned Profiles with Federated SSO LDAP integration

    MCS or UCS Hardware support

    WebEx Meeting Centre or Enterprise Edition Supported

    Supports either WebEx Node for ASR or MCS (optional)

    sRTP Encrypted Audio conferences

    WebEx Scheduling Deployment Model

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 34

    Supports Audio Only

    No WebEx Required

    Single System Supported

    Primary/Warm Standby Redundancy

    Supports Scheduled and Reservationless meetings

    Support for Continuous Meetings with Blast Outdial

    Support for Audio only recordings (requires MP Web server)

    MCS or UCS Hardware support

    sRTP Encrypted Audio meetings

    MP Internal Web server required for web scheduling/recordings or Lotus Notes

    Audio Only Deployment Model

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 35

    Requirements:

    2 Sites

    Total 3500 Active Ports

    Redundancy and Scalability

    Include Content Sharing

    1 Region / 2 Site Design

    Voice Gateways

    Sydney DC (Site 1) Melbourne DC (Site 2)

    As we have less

    than 5 servers,

    the Directors are

    Co-resident

    PSTN

    Primary Meeting

    Director

    Secondary

    Meeting Director

  • Meeting Place Integration with WebEx

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 37

    Meeting Place Integration with CUCM1

    Meeting Place Application Server

    PSTN The default CUCM Call Duration (version 8.6) is 12Hrs. This may

    require increasing based on maximum expected conference duration.

    To avoid users on a conference call hearing MoH if a users presses

    hold, set the MRGL for the SIP trunk to not include the MRGs.

    Dial: 99990000

    SIP Trunks

    Route Pattern: 99990000

    Destination: Route Group

    Route Group: SIP Trunks

    Meeting Place Application Server

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 38

    Meeting Place Configuration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 39

    WebEx Site Configuration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 40

    WebEx Site Configuration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 41

    WebEx Site Configuration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 42

    WebEx Site Configuration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 43

    Outlook Scheduling WebEx Meeting Number is the same as MP Audio Meeting ID

    Password protected secure meetings

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 44

    Supported CUCM Versions:

    CUCM 6.1(5), 7.0(2), 7.1(5), 8.0(2), 8.5(1) & 8.6(x)

    With CUCM version 8.5(1)+, capacity increased from 800 Ports per Node to 1200

    SIP Trunk cps is lower on early versions compared to CUCM 8.5(1)+

    UC Manager routes all calls either Inbound or Outbound

    Sites in other countries/states have their own phone numbers

    Route Group SIP Trunking Circular (distributed calls evenly)

    Inbound calls may do a SIP Refer

    Call Back is more efficient

    Toll Restriction for Call Back is always handled by CUCM (CSS)

    MeetingPlace & Cisco UC Manager Integration

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 45

    SIP Call Handling for CUCM Clusters:

    MeetingPlace Conferencing Node supports maximum of 12 cps

    Calculate actual SIP traffic for estimated peak calls per Conferencing Node

    Size 1200 G.711 total SIP calls on CUCM (75% additional load from MP Conferencing Node via SIP refer)

    Example: Assume 12 cps from MP conferencing node may load CUCM at 21 Calls per second)

    Refer the Unified Communications Sizing Tool : http://tools.cisco.com/cucst

    In addition to regular call signalling, Media Bandwidth requirements apply:

    High Capacity (G.711) Conference node at full capacity requires 150 Mbps for RTP

    Meeting Place Call Volumes

    http://tools.cisco.com/cucst

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 46

    Meeting Place Network Requirements

    Round Trip Time (RTT) will between Meeting Place Conferencing Nodes and Meeting Director will dictate the failover time

    200ms RTT = 1 minute failover

    300ms RTT = 3 minute failover

    Customer Network to Cisco WebEx Cloud Requirements:

    Meeting Director to Cisco WebEx cloud must be able to establish connections outbound TCP 443 only to the Internet (only SOCKS proxy is supported)

    Bandwidth for TSP API and user profile synchronisation is minimal

    Cisco WebEx Node for ASR or MCS must be able to establish connections outbound TCP 443 only to the Internet (No web proxy supported)

    Bandwidth is dependent on the total number of external meetings with data sharing in progress

    Internal Meetings do not have any bandwidth impact to the Cisco WebEx collaboration cloud.

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 47

    Meeting Place Network Requirements

    DNS Recommendations:

    All MeetingPlace components including Meeting Director Nodes, Conferencing Nodes and WebEx Nodes (Optional) requires FQDN for DNS resolution between all servers

    Reverse IP Lookup required

    Classless DNS not supported

    WAN Bandwidth Recommendations:

    4 Mbps minimum bandwidth for the WAN link between any two nodes. Nodes can be standalone Meeting Director Nodes or Conferencing Nodes

    Note: These network requirements do not include the media bandwidth requirements

  • WebEx Integration with WebEx Node WebEx Node for MCS

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 49

    WebEx Node for MCS

    Internal users connect to WebEx Node for MCS

    Requires WebEx Site, Signal to Cloud

    Not Supported: HQ Video, NBR recordings, Mobility join

    Audio media Signalling Web meeting data

    Cisco WebEx Collaboration

    Cloud

    Internal/VPN

    WebEx Node for MCS

    MeetingPlace Audio

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 50

    WebEx Node for MCS External Meeting

    External participants connect to cloud

    Single connection between WebEx Node & cloud

    Resiliency Automatic overflow WebEx Node to Cloud

    Cisco WebEx Collaboration

    Cloud

    External

    WebEx Node

    for MCS

    Single Meeting

    Stream to WebEx

    Internal/VPN

    MeetingPlace Audio

  • WebEx Integration with WebEx Node WebEx Node for ASR

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 52

    MP 8.5 and WebEx Node for ASR

    Cisco WebEx Collaboration

    Cloud

    WebEx Node

    For ASR

    Single Meeting

    Stream to WebEx

    Internet

    MeetingPlace 8.5

    Audio

    CB

    MMP

    Audio

    Data sharing

    Audio on-prem. and Bandwidth optimisation for collaboration

    & HQ webcam video on premises.

    Webcam HQ

    Video

    LAN/WAN/

    VPN

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 53

    WebEx Node for ASR Capacities

    For the Web based node (CB) max capacity is 500 attendees per SPA.

    For the VoIP/Video node (MMP) max capacity is 11600 points per SPA.

    These points can be consumed as per the matrix below.

    Integrated VoIP/Video Type Points Per Use Max capacity if using a

    single service

    Active Video 360p + 5 x 90p 97 120

    Active Video 180p 18 640

    Active Video 180p + 6 x 90p 60 192

    Single Point Video 8 1450

    VoIP 19 600

    Mixed Mode Audio 18 644

    Audio Broadcast 6 1933

    Note: Active Video means active speaker will show in the main video window and other attendees will show as thumbnails

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 54

    Closing Thoughts

    54

    Increase productivity, efficiency

    Extend Cisco investments

    Collaborate with anyone on any device

    Reduce costs and ease administration

  • Q & A

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 56

    Cisco Conferencing Resources Public Cisco.com Resources

    http://www.cisco.com/en/US/products/sw/ps5664/ps5669/index.html

    Docwiki Resources

    http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5

    Cisco Unified Communications 8.X SRND - Conferencing

    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/confernc.html

    Cisco WebEx knowledge base

    http://kb.webex.com

    WebEx Single Sign On

    http://developer.webex.com/web/meetingservices/sso

    http://www.cisco.com/en/US/products/sw/ps5664/ps5669/index.htmlhttp://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Release_8.5http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/confernc.htmlhttp://kb.webex.com/http://developer.webex.com/web/meetingservices/sso

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 57

    Complete Your Online Session Evaluation

    Complete your session evaluation:

    Directly from your mobile device by visiting www.ciscoliveaustralia.com/mobile and login by entering your username and password

    Visit one of the Cisco Live internet stations located throughout the venue

    Open a browser on your own computer to access the Cisco Live onsite portal

    Dont forget to activate your Cisco Live

    Virtual account for access to all session

    materials, communities, and on-demand and

    live activities throughout the year. Activate your

    account at any internet station or visit

    www.ciscolivevirtual.com.

    http://www.ciscoliveaustralia.com/mobilehttp://www.ciscolivevirtual.com/

  • 2012 Cisco and/or its affiliates. All rights reserved. Cisco Public BRKCOL-2304 58

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