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Syndicate Bank
Supply and Commissioning of Two Factor Authentication for
Internet Banking with Two Factor Authentication for Bank’s
Internal Users for Various Applications
Desktop based User Manual for using
SyndProtect RSA SecurID Software Token
for Internet Banking
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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Table of Contents
1 Desktop ............................................................................................................................. 3
1.1 Download RSA SecurID MSI file, User manual and Application form. ....................................... 3
1.2 Installing RSA SecurID Application on Desktops or Laptops .................................................... 10
1.3 Importing of RSA SecurID Desktop Token using .sdtid file ...................................................... 13
1.4 Usage of RSA SecurID Software Token .......................................... Error! Bookmark not defined.
1.4.1 RSA SecurID Desktop Token: ......................................................................... Error! Bookmark not defined.
1.4.2 Usage of RSA SecurID Desktop Token ....................................................................................................... 16
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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1 Desktop
1) Download RSA SecurID Application.
2) Installing RSA SecurID Application on Desktops or Laptops.
3) Importing the RSA SecurID Desktop Token using Activation Code.
4) Use of RSA SecurID based Software Token.
1.1 Download RSA SecurID MSI file, User manual and Application form.
1) Visit the web site www.syndicatebank.in, Click on Services
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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2) Select the “eServices” option.
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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3) Click on the Internet Banking.
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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4) Select “ Syndprotect Two Factor Authentication”
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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5) Click on “ Download”
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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6) Check the Download Progress Bar
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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7) Right click on the download file and click on “Show in Folder”
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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8) Double click on the file “RSASecurIDToken411_SyndProtect”
1.2 Installing RSA SecurID Application on Desktops or Laptops
1) Double click on the RSASecurIDTokenAuto411.msi to install the software.
2) Click Next on Setup Wizard screen.
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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3) Select the Asia Pacific option for the installation and click on next.
4) Accept the license agreement and click on next
5) Select the typical option for full installation and click on next
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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6) Click on the Install to begin the installation
7) Enable checkbox Launch Syndicate Bank RSA SecurID Software Token with Automation and
click on Finish
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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1.3 Importing of RSA SecurID Desktop Token using .sdtid file.
1) Select “Import from File” Option.
2) Select the .sdtid file by clicking on “Browse…”
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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3) Locate the saved file and click on “Open”
4) After Browsing click on “Ok”
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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5) Re-name the Token as desired. (Optional)
6) Change the Name and click on OK.
7) Click OK.
8) RSA SecurID Desktop Token will be operational and start displaying the token code.
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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1.3.1 Usage of RSA SecurID Desktop Token
1.3.1.1 First Time User
First time users for RSA SecurID Desktop token have to set their PIN. After setting the PIN, user can do
their transactions by entering “PIN + Token” i.e. PASSCODE. Use of RSA SecurID Software Token is
demonstrated for first time user as below:-
1) While performing transactions, users will be asked for 2FA. Following Screen will appear, prompting
user to enter the Token-code.
a) Enter the token-code as displayed on the SecurID Token
b) Since you are the first time user, system will throw the below Message.
o Please visit the Customer Services option -> ‘Set SyndProtect PIN’ Menu as mentioned in the above message.
d) User will be prompted to set a 4 digit numerical PIN. PIN should be remember By the user (should not be shared with anyone).
User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet
Banking
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e) Confirmation screen will appear upon successful setting of PIN with Token- Code.
f) User can initiate the transactions directly by entering the Passcode (PIN + Token-Code)
1.4.2.2 Returning Users Users who have already set the PIN, will have to perform their transactions by entering “PIN + Token” i.e. PASSCODE.
a) Enter the Pin + Token-code (Passcode) then click on “submit”
Note:
Please note that in case the RSA SecurID Desktop based Software Token is lost/stolen/corrupt, kindly
contact your Branch for necessary action or drop in an email to [email protected] or
contact our Internet Banking Helpdesk – 18004255784.
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