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LeadershipDevelopmentand
OrganizationalEffectiveness
Programme
ThirdRoundTable,Ranchi,20-21and23-24Nov2009
REPORT
The Third Round Table (RT3) for the LDOE programme with District teams and NGO
Executives was held in Ranchi, Jharkhand during 20-21 November and 23-24
November 2009 respectively. . It was attended by 17 participants from district health
teams (Jharkhand) in first group and 7 NGO executives from Bihar and Jharkhand in
second group.
The main purpose of the RT3 was to provide a refresher training to the LDOE programpartners on leadership skills and strengthening organizational effectiveness and
efficiency. RT3 was the 4th in a series of training under the LDOE, with two Round
tables and one Advanced training in Malaysia. The training materials and PowerPoint
presentations used during earlier training programmers (1st & 2nd Roundtables and
Advance Training) were used for conducting the sessions. The sessions were
facilitated by Prof. Jay Satia, Senior Consultant, Indian Institute of Public health, New
Delhi and Former Executive Director, ICOMP and Dr. Anant Kumar, Associate
Professor and LDOE Programme coordinator, XISS, Ranchi. The support and
cooperation from the State NRHM Mission office and NGO Executives is highly
appreciated. It paved the way for the enthusiastic participation of the district and block
government health officials.
This report summarizes the details of the sessions for both District Health Teams and
NGO Executives, experience sharing and verbal quotes, Training curriculum and list of
participants with annexure.
Opening Session
Prof Jay Satia opened the session with a warm welcome to participants and a brief
introduction to the LDOE program and an overview of the maternal health situation of
Bihar and Jharkhand states and the NRHM goals and strategies of the Government of
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The LDOE programme is using three indicators
that complements in achieving the NRHM goals
and emphasizes on maternal health, quality ofcare for abortion, and contraceptive prevalence.
In particular, with NRHM focus in the district, the
LDOE programme is using the performance of
the chosen district health teams as conduits for
systemic change in the health system of the
state. Similarly, with the focus on collaboration
with NGOs, the LDOE is involving 12 NGOs in
both states to work with district teams for betterperformance and improving organizational
effectiveness and ensuring sustainability.
Details of the session:
Prof. Satia opened the session with review of detailed session plan for both the Round
Table groups (Health Team and NGO Executives (see annexes 1 and 3). The
sessions have been designed so as to focus more on review and revisiting of earlier
training programmes and experience sharing and learning from each other. The topics
covered at the Round-Table with District Health Teams included: review of leadership
concepts, skills, practices, and experience sharing by participants on self leadership
interventions; Review of District Health system excellence concepts, skills and
experience sharing; Maternal Health issues and review of Janani Suraksha Yojana
(JSY); quality of care concepts and practices; Strategic Planning concepts and reviewof Results-based Management (RBM) concepts, skills and practices; and review of
concepts on implementation and preparation of implementation plan. The participants
were requested to do an exercise on individual leadership challenges and
commitments to leadership practices to meet the challenges. Each District Teams
were also requested to fill in the Worksheets for JSY and individual FP methods in a
process to develop action plans for improving the performance in delivery of maternal
health/JSY and FP services in respective district health systems. The participants
were also briefed on the Community Leadership Program (CLP) being implemented by
XISS in collaboration with two NGO partners, IDF and NBJK in the LDOE districts of
Bihar and Jharkhand with financial support from Jamsetji Tata Trust Fund, India and
sought for cooperation and support from the District Health Teams for successful
implementation of the program activities contributing towards improved FH and RH
i d li h h l d hi d l i l l
ObjectivesofLDOEProgram: Become
better
leaders
Improveperformanceof
NRHM,specifically
maternalhealth,family
Planningandsafeabortion
Progresstowardsexcellence
indistricthealthsystems
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engine, development of action plans and review and discussion on OE support
proposals to be submitted for grant support from the LDOE program.
The details on the Round-Table sessions are as follows:
First day started with the Review of
the Round table 1.
Prof. Satia initiated the session with a
revisit to the concept of Leadershipand a brainstorming among
participants on their views about
leader and Leadership,
Many different views and perceptions
about leader came up. (Refer Box on
right side)
He summarized that the goal of
Leadership is -To take people to a
future they have not seen and a
vision is a key to leadership.
Concepts on Strategic Leadership Framework, the differences and inter-linkages
between leadership and management roles, Concept on shared vision and 4 ways of
creating shared vision were re-visited and discussed in detail. During discussion ProfSatia repeated the quoted statement that:
Vision speaks to heart and engages spirit, goals appeals to mind and shared
vision always has positive effects
At the Round-Table with health teams it was discussed that in a PHC, all staff
members expect to have a shared vision, as they have to perform several activities in a
team. In a PHC, Everyone should know what they have to do and how and why they
have to do; every ANMs should know and ask how many mothers have died during
child birth.
During discussion with NGO Executives, the importance of shared vision with
subordinates and other staff working at the organization was discussed. It was further
emphasized to ensure each member of the organization is able to articulate the same
Leadership Views:
To bring the group together,
Guiding other people,
Team spirit,
Vision for the team,
Takes initiatives proactively
and innovates to reach the
vision,
Take risks and challenges,Leadership makes more
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Beyond imagination), and shared examples from Path finders frame work and Prachar
project to overcome the vision-reality gap through the public-private partnership (PPP),
which is a good example of Govt. and NGO partnership for the best results.
The concept of Motivation and theories of Motivation, including Maslows theory of
Hierarchy of needs, Mac Gregors theory of X, Y, and Herzbergs Hygiene theory were
discussed as a part of this review. Fundamentals of Inspirations and its related terms :
Zone of control and Zone of influence, Concept of Power, Hygiene Theory along with
its 8 point strategies; Conflict Management, Empowerment, Value system, Negotiation
skills were also revisited and discussed in details.
During discussion it came out from NGO Executives that 30% time are spent by their
employees in internet surfing searching for better opportunities, (Ex devnetjobs.com,
share markets etc.), funding sources on the job/off the job. KGVK shared that their
programs are process driven and have time bound plans, and with regularity brings to
action. They plan along with indicators for performance management. They also clarify
the expectations of the employees.
It also came out that 70% time need to be made more productive and should be given
for the organization. 30% time may be personal development and may be appreciated
as a motivational factor. Role of leaders is to clarify the commitments/ job descriptions
of his/her employees at Individual & collective level and motivate to share what the
individual is learning from surfing so a transparency can be developed about what is
being done.
To sum up the discussion on vision, shared vision, motivation and inspiration, it came
out from the house that path has to be developed through incentives as a strongmotivating factor towards shared vision and inspiration to mobilize resources for
achieving the shared vision.
The signpost of inspirational leadership is communicating a shared vision and
being a role model.
Other Key points of discussion with Govt. Health Teams were: Review of District
Health System Excellence concepts, skills and practices, Improved performance of
NRHM (esp. maternal health, Family Planning, safe abortion), Key health Indicators of
Jharkhand, indicators where we are moving slowly, e.g. Institutional Delivery is not
showing much progress, while IMR and MMR has shown some improvement in
Jharkhand.
Session on maternal mortality and Safe Abortion Services was also done Issues of
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JSY payment. The health teams were reminded that most maternal health cases result
in maternal death when those cases do not reach in right place at right time for right
service. It was highlighted with cases from Tamil Nadu state where 94 % deliveries are
institutional delivery and has the lowest maternal mortality rate. However, most
maternal death cases are among the 4th referral cases due to delay in receiving
essential obstetric care services. It followed a group exercise among district health
teams to complete a worksheet on JSY to review performance during last one and a-
half year (April 2008 October 2009) and develop action plan for improving
performance of JSY in institutional delivery. (Annex - - worksheet on JSY).
A Session on Quality of care talked about the concept of quality - Perfection,Consistency, Eliminating wastes, and why quality of services need to be assured. The
quality of health services should be maintained to meet the changing customers
demand, Changing customers quality system, address unacceptable variations in
performances, practices and outcomes, Customer dissatisfaction, Unequal access to
health care services and Public dissatisfaction. A concern was raised on inadequate
quality control in district health systems. A case study on Quality management
initiatives in Himachal Pradesh the Quality Circle was shared with the participants. It
discussed the concept of quality circle - Definition, Functions of Quality Circle, why
quality circle and how to use the quality circle: assessment and identification of
Problems analyses Report Recommend interventions Action and
implementation. It also discussed about the Quality circle framework, principles of
quality management, the quality management triangle and need for developing a
checklist covering all the quality improvement issues.One of the District Health Team
members, Dr. Kamendra Singh, Civil Surgeon, Sadar Hospital, Palamu shared the
experience of introducing quality circle in management of health services in Palamudistrict.
On quality management, the district teams were suggested to use the checklist from
Palamu as a basic sample, see what is there and what more needs to be covered and
develop own checklist for quality improvement, assess the health system based on the
checklist, identify priorities and see what can be improved with existing infrastructure
and what support can be taken from external sources at district and state level. It was
also recommended to develop an action plan at district level on quality management.
Sessions on 2ndday
Result based Management was the opening session. It tells about achieving different
results by thinking differently and doing things differently which can give higher results.
Review and discussion of MMR Institutional delivery family planning service delivery
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Evaluation and its importance was also discussed. Important steps in RBM and
Monitoring and Evaluation of a program were reminded as follows:
Start with the RESULT (GOAL) in mind
Align actions and resources towards the achievement of the GOAL
Motivate those involved so that they will stay focused on the results
Constantly monitor and assess progress to detect deviation
Compare actual and planned results and learn lessons from mistakes and
success.
Exercise on Worksheet on FP methods for SWOT analysis and developing action plans
for improving performance was also done by District officials.
NGO Executives tried to link their work and achievements with Exemplary leadership
practices and shared their experiences with leadership journey.
Sessions on leadership commitment Exercise and Building the Leadership Engine was
taken by Dr. Anant there by session continued with Excellent Assessment Exercise and
development of action plans by all NGOs. A session on Business Planning was also
held for NGO executives. It discussed about why business planning is needed in the
context of reduced donor funding and the business planning framework.
During the process of discussion Prof. Satia put up his thought and facilitated
participants from state and district Teams to set some achievable targets so that they
can jointly work and contribute towards growth of some indicators they set for
themselves for NRHM.
Declaration for JSY
Coverage/
Registration
85% in Palamu
80% in Deoghar
65% in Koderma
Ranchi Declaration
for JSY
Institutional
Deliveries
55% Coverage in
Palamu
40% in Deoghar
45 % in Koderma
NRHM
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District Health Excellence and for Organizational effectiveness respectively and for
improved Reproductive health services together to support NRHM. The experiences
shared were as follows:
A. District Health Teams:
Civil Surgeon (CS), Palamu:
I started to come to office in time, other staff also started coming on time
I stayed available to provide services in the hospital when the concerned health
personnel were not available to provide the service. This inspired the health personnel
to be on time.
I took initiatives and developed strategies and involved people and with Team work we
were able to achieve more.
The reason for not replicating the Chainpur PHC module to other PHCs in Palamu is
because all PHCs are improving their quality, at different rate under different
capacities. Now we have started monthly meetings at PHCs on a rotational basis. More
focus is on FP. Dates have been fixed for sterilizations/operations. 24x7 services being
provided, quality of labour room is being improved and functioning. ANMs trained in
testing BPs, and other skills on own initiatives. Increase in immunization. Referral
transport has been provided. It has build trust in the services provided by health
professionals.
We have also taken initiatives and formed Quality Control Committee in Sadar
Hospital. Parameters were set for the assessment of quality, such as: inspect the
infrastructure, services, sanitation, utilities, sitting arrangement for those who need to
wait for services, etc. A check list/ format have been developed to fill in by each PHCs
and points are given based on the
assessment as motivating factor.
Medical officer In Charge (MO/IC) PHC,
Chainpur
Ensuring the quality of services so that ifone wants to use the service, he/she is
willing to use it
LDOE empowered us to do something and
with the support of community we were able
5 Practices of Exemplary
leadership:
Model the Way
Inspire a Shared Vision
Challenge the process
Enable others to Act
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All new born are provided with immunization of zero polio and BCG vaccine. We felt
need for more beds for delivery and arranged four additional beds so that maximum
deliveries can be done.
In Chainpur PHC our quality improvement team constitutes: MOIC as chairperson,
Nodal medical officer, ANM, cleaning staff, OT person, lab technician, and Account
manager as members. The committee oversees the quality of services provided.
Assess the Infrastructure available, running water supply and sanitation system in
labour room, OT room. The PHC is inspected every 10 15 days by Sadar Hospital
C.S. and Quality Control team and make necessary improvements. We have also
completed SBA training for 50% of SBAs
Quote from a Medical officer in- Charge
Nurses taking interest in delivery, now from 80 deliveries per month, it has gone up to
200 -300 deliveries per month, competition among nurses and opportunity to undertake
the deliveries have encouraged doing more deliveries.
DPM Deoghar says
JSY payments have been mobilized, programs like trainings were not happening. All
training programmes have being conducted. ISO standard was given to hospital.
Reviewed the payments made to JSYs and identified problems and solved them.
Accounting system has been improved. There are only 2 accounting system RCH
account and General/Salary account. It is difficult to maintain record for different funds.
JSY account needs to be separately maintained and for that leadership initiatives need
to be taken.
Once there was Problems with accounting and there shows surplus of 1 crore. I took
initiative and invited all concerned staff who prepare reports from each PHCs and
reviewed individually with them and revised the report. Developed new format for
reporting on accounts and improved reporting..
MO/IC Madhupur PHC says
OPD has become well functional but it has only one doctor. Emergency duty rosterhas been restructured, we have added required staff including guard, fourth grade
staff, male doctor, have put one incubator, made some changes in OT , for
management of operations and autoclaving systems were improved.
MO/IC Sarwan PHC says
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for slide collection. In JSY, since he has taken charge, record payment has been made.
Immunization coverage has increased significantly. Labour room is best with running
water. All work was well appreciated by district.
Mr. Neel Ranjan, State consultant, Cold-chain system says
All PHCs are maintaining the Cold Chain system and it is the main responsibility is of
CS and PHC in- charge. There is no more problem of fuel supply for maintaining the
Cold Chain system. All PHCs are having the refrigerator mechanisms. Request to all
PHC-in-charges has been made to take responsibility in maintaining cold chains at
their level and from state level necessary action will be taken.
CS, Koderma says:
All JSY payments are being made. Only 3 A-grade nurses are posted. Due to lack of
staff, no. of deliveries has not improved adequately. Institutional deliveries have
increased in the hospital. Holy Family is also providing some incentives for institutional
Deliveries. Outdoor services of the hospital have improved. Yet need to get more faith
of the public. The CHC building will be handed over to PHC by March. Health staff is
being improved. Specific actions have been taken to motivate staff.
MO/IC, Markacho PHC says:
Sterilization services - have improved the quality of service, but we need to focus on
whole state rather than focus on specific PHCs. All to be equally treated otherwise the
quality of service will be affected.
MOIC, Deoghar PHC says:
There is a need for a standard health manual for providing quality services.
It was suggested that District Health Teams need to think out-of-box, besides focusing
on JSY and other general issues for excellence in the health systems. The Chainpur
PHC can be used as a role model to follow on resource mobilization and improving
quality of services.
B. NGO Executives:
President, DORD, Raja says:
I took initiative to purchase the land for eye hospital.
Chairman Shantidoot Abhijeet says:
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Secretary, Mahila sevak samaj, Sabiha says:
I focus on community population. I had purchased some land out of community
contribution and now planning to run a school for minority girls.
My vision is to educate all girls. (Especially minority class).
Director, Chetna Vikas, Rani says:
In a village bridge linked to market and city got broken in rain. I took initiative and held
a meeting in the village, with Community contribution collected some fund to pile silts
and make a bridge. Next year government contributed money to build thebridge.
Director Health, KGVK, Shibaji says:
I took initiative and revised our board composition
Secretary KGVK, Jayant says:
Took initiative on Low cost high quality school, a new way of teaching, which is fieldbased. Collaborated with the government, developed health cards to record growth of
children by nurses
Project Officer NBJK, Dilshad says:
I took initiative to launch micro-initiative, have been trying for several years but this
year was successful initially may be no shared vision, now shared a vision..
Secretary SSK, Chhedi ji says:
I took initiative and received a land, splendor motorcycle and building materials, in
cash and some in kind for building organizational building and training hall with a
community contribution
Introducing Community Leadership Programme (CLP):
A Brief introduction on Community leadership Programme was made by Mr. Sant
kumar Prasad, Coordinator, Development Resource Center and team leader at XISS
for the CLP programme, together with Mr. Bhaskar Chakraborty, Programme officer
where they detailed about project outcome, objectives and expected results, the project
i l t ti d it i f k d t ti f t f
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3. Accelerated health service delivery by govt. Health service providers4. Shared vision created among community stakeholders5. Enhanced community based institutional capacity in health program monitoring
6. Quality and coverage of services improved
Program implementation and monitoring Framework:
1. Concept sharing at district level2. Block level convention identify advocacy issue3. Develop a micro plan at community level4. Individual level at Anganwadi level a form being developed to be completed at
household level individual service counseling.
Suggestions came out from the District officials are mentioned below:
1. To develop an IEC material which gives information on all activities run by Govt.or any other sector that are being undertaken at the block level from a singlewindow. The single window concept of information flow has been conceivedunder the program as a best practice. (Palamu CS)
2. Involvement of CDPO (child development program officer, a female officer) is
essential at block level.3. Success of LDOE depends on strengthened community leadership program.
Way Forward for LDOE:
It was discussed on how to maximize the LDOE programme performance with
Govt. and NGO partners as well as LDOE staff.
1. Action Plan to be developed on how to improve performance in the remainingproject period (9 months period).
2. Assessment of the impact of the LDOE program.3. Information collection on Leadership journey. Develop a diary of the LDOE
participants with individual leadership journey what skill have been learnedand what has been utilized or can be utilized in future. Publication of thejourney.
4. Evaluation of the program An end-of-program evaluation will be conducted byinterviewing some of the district health team members and visit to the sub-
centers and NGO partners. The LDOE team expects support and candidresponse from all partners.
5. Action Plans are generally developed only when requested by the program. Itshould be made a norm to develop action plan on regular basis and assess howthe NRHM performance can be improved
6. How should we develop leadership if leadership needs to be developed? CLPis also an experimental leadership development program at community level it
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Participants:
There was a total of 17 participants (2 from state and rest from district and Block team)
at the Roundtable with District Health Teams and a total of 7 participants for the Round
Table with NGO Executives from Bihar and Jharkhand. They were trained in two
separate batches on the above said dates respectively. (Refer list of Participants from
Govt. and NGO in Annex. 2 and 4)
Personnel:
Many people contributed to the RT3, in various capacities.
Course Facilitators:
Prof. Jay Satia, Consultant to ICOMPDr. Anant Kumar, XISSMrs. Neera Shreshtha, ICOMP
Round Table Coordinator/Secretariat:
Mr. Prakash Kumar, XISS
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Annex 1
Programme Schedule for District Team (20-21 Nov. 2009)
Topic SessionPlan Facilitator 20November2009, Friday 9.009:30 Opening IntroductiontotheRoundtable Jay Satia9:3011:00 Reviewleadershipconcepts Reviewofleadershipconcepts,skillsandpracticescoveredin
training
JaySatia
Shareexperienceson
selfleadership
Experiencesharingby participants JaySatia
11:301:00PM Districthealthsystemexcellence ReviewofDistrictHealthSystemExcellenceconcepts,skillsand
practicescoveredintraining
JaySatia
Shareexperienceson
districthealthsystem
Experiencesharingby participants JaySatia
1::002:00PM Lunch2:003:30PM
Maternalhealth Review JananiSurakshaYojna
(JSY)
Anant
Actionplanpreparationby
participants
Anant
3:305:00PM Qualityofcare Review qualityofcareconcepts Anant
Actionstobetakentoimprove
qualityofcarebyparticipants
Anant
21November2009,Saturday9.009:30 Recapofpreviousday 9:3011:00 Strategy planning Review ResultsBasedManagement(RBM)concepts,
skillsandpractices
JaySatia
Actionplanpreparationby
participants
JaySatia
11:301:00PM
Implementationof
actionplan
Reviewofconceptson
implementation
JaySatia
Preparationofimplementation
plan
JaySatia
1::002:00PM Lunch2:003:00 PM
Finalizationofaction
plan
Finalizationofactionplanby
participants
JaySatia
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Annex 2
Participants from District Health Team (20-21 Nov. 2009)
District Position Block Name Registered
STATE StateNRHMMissionDirector Mr.NitinMadamKulkarni No
StateRCHOfficer Dr.PraveenChandra No
Partially
for1hrs
SPM Mr.RajanKumar No
HRConsultant Mr.VarunKumar Yes
ColdChainOfficer Mr.NeelRanjanSingh Yes
Noofparticipants2
DEOGHAR
Civilsurgeon
ACMO
DPM NazishfaheemAkhtar Yes
DRCHO vacant
MOIC Madhupur Dr ArunGupta Yes
MOIC Palajori Dr SunilKumarSinha Yes
MOIC Sadar Dr DeepakKumarSinha Yes
MOIC
Noofparticipants4
KODERMA
Civilsurgeon DrBalkeshwarSingh Yes
ACMO DrSGMAsarafi Yes
DPM MrRajVardhanPrasad Yes
DRCHO vacant
MOIC Koderma
MOIC Jainagar Dr.S.P.Singh Yes
MOIC Satgawan Dr SatyendraKumarSinha Yes
MOIC
Markacho Dr Subodh
Kumar
Singh
Yes
Noofparticipants6
PALAMAU
Civilsurgeon DrKamendraSingh Yes
ACMO
DPM Mr.PraveenSingh Yes
DRCHO DrAwadheshKumar No
MOIC Patan Dr KrishnaVallashPrasad No
MOIC Chainpur Dr SKPYadav Yes
MOIC Daltonganj Dr MathuraPrasadSingh Yes
MOIC
Hariharganj DrAnil
Kumar
Singh
Yes
Noofparticipants5Abbreviations:NRHM=NationalRuralHealthMission;ACMO=AdditionalChiefMedicalOfficer;DPM=District
ProgrammeManager;DRCHO=DistrictReproductiveChildHealthOfficer;MOIC=MedicalOfficerinCharge
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Annex 3
Programme Schedule for NGO Executives
(23-24 Nov. 2009)
Topic SessionPlan Method Facilitator 23November2009,Monday9.009:30 Opening IntroductiontotheRoundtable Powerpoint Jay Satia9:3011:00 Reviewleadershipconcepts Reviewofleadershipconceptscoveredintraining Powerpoint Jay Satia
Shareexperiences
onselfleadershipExperience
sharing
by
participantsGuidelines
for
experience
sharing
JaySatia
11:301:00PM NGO Reviewofexcellenceconceptscoveredintraining Powerpoint Anant
Shareexperiences
on
NGOExcellence
Experiencesharing by
participants
Guidelinesfor
experience
sharing
1::002:00PM
Lunch
2:002:30 CLPandCBOs BriefonCLPandCBOOrganizationaleffectiveness
activities
Powerpoint Anant
2:303:30PM Excellenceassessment Excellenceassessmentrevisited Blankassessment
form
3:305:00PM Businessplanning Reviewbusinessplanningconcepts Powerpoint Jay
Actionsto
be
taken
on
business
planning
Reviewandcommentsonaction
plansproposedbyNGOs
Guidelinesand
formats
Actionplan
outline
24November2009,Tuesday9.009:30 Recapofpreviousday9:3011:00 Preparingfutureleadersinthe
organization
ReviewofconceptsonBuilding
theLeadershipEngine
Powerpoint
Reading
Anant
Actionplanpreparationby
participants
Guidelinesand
formats
11:301:00PM Continuedevelopmentof
actionplans
Reviewexcellenceassessment
results
Continuousimprovementin
performance
Guidelinesand
formats
Powerpoint
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Annex 4
Participants List from NGO Executives
(23-24 Nov. 2009)
Organisation District Name Position Registered1 ChetnaVikas Deoghar MrsRaniKumari Director Yes2 NEEDS Deoghar MrsUrmiRay Deputy
Director
Yes
3 Jeevodaya(HolyFamilyHospital)
Koderma SisterJyotiSoren Coordinator No
4 IDF Palamau MrManishRanjan Unitincharge No5 DORD Aurangabad DrMMRaja President Yes6 KGVK Ranchi MrShibajiMandal PrgmMgr Yes7 SSK Gaya MrChhediPrasad Secretary Yes8 OSERD Gaya MrsKumari Anamika Director No9 MSS Sheikhpura MsSabihaNaaz Director Yes10 Shantidoot Sheikhpura MrAvijeetKumar Chairman Yes11 Agragami Patna MrBrijendraNChowdhury PrgmDevMgr No12 LokPrerna Deoghar MrMadhavDas Secretary NoNoofparticipants7
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Annex 5
Detailsofthesessionplan
(Date:20-21Nov2009)
1stDay:
1) Leadership Concepts
2) Review of Round Table 1 and 2.
3) Revisit of Action plan developed
4) Improve performance of NRHM, specifically maternal health, family Planning
and safe abortion
2ndDay:
1. Review of FP Worksheet Actions taken
2. Action Plan for future
3. RH area
4. NRHM goals/objective
5. Results-Based Management
6. Briefing on Community Leadership Program (CLP) and Linkage of LDOE and
CLP
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Annex6
Detailsofthesessionplan
(Date:23-24Nov2009)
1stDay:
1) Leadership Concepts.
2) Review of Round Table 1 and 2.
3) Progress towards excellence
4) Improve performance of NRHM, specifically maternal health, family Planningand safe abortion
5) Review and re-do of excellence assessment
6) Review of Business Planning
2ndDay:
1. 2nd line leadership/ future leaders Leadership engine
2. Action Plan for future.
3. Linkage of LDOE & CLP.
4. RH area NRHM goals/objective.
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Annex 7
WorksheetJSY1fordevelopingactionplantoimproveperformanceinInstitutionalDeliveries
Lastyearperformance(April2008toMarch2009)______________________Deliveries
PerformanceTodate(ApriltoOctober2009) __________________________Deliveries
OutputDesired
performance
this
year
(April
2009
to
March
2010)_________________
Deliveries
Activities(PleasecompleteanalysisofbarriersinworksheetJSY2.Thenlisttheactivitieshere)
1._____________________________________________________________________
2._________________________________________________________________________
3.____________________________________________________________________________
NowcompleteJSYworksheet3WorksheetJSY2
forSWOTanalysistoimproveperformanceinInstitutionalDeliveriesBarriersFinancial Infrastructural (Facilities,Transportetc.)
Humanresource Client related
Pleaseselectwhichbarriersyouwishtoaddressintheabovetable
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WorksheetJSY3forActionplantoimproveperformanceinInstitutionalDeliveries
Activity Whowilldoitandhow How willyoumonitorimplementation
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PerformanceReviewformat:District___________________________PHC__________________________Name____________________________WewishtoreviewourperformanceinJSYandFamilyPlanning(FP)anddevelopactionplantoincreaseit.Thefollowingtablewillhelpusreviewtheperformance.Item Performanceinlastyear(April2008to
March2009) Cumulativeperformancetodate(April2009toOctober2009 Barrierstoimproveperformance ActionsplannedtoimproveperformanceAchievement Target Achievement
as%oftarget
Achievement Targetfortheyear Achievementas%of
targetMaternalhealthInstitutional
deliveries,numbers
FamilyplanningFemalesterilization
(number)
Malesterilization
(NSV),Number
IUDinsertions,
number
Oralpills,cycle
distributed
Condoms,pieces
distributed
PreparedbyXISSfordiscussionattheRoundtableinRanchion2021November2009
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