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Detailed Report for RT-3

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    LeadershipDevelopmentand

    OrganizationalEffectiveness

    Programme

    ThirdRoundTable,Ranchi,20-21and23-24Nov2009

    REPORT

    The Third Round Table (RT3) for the LDOE programme with District teams and NGO

    Executives was held in Ranchi, Jharkhand during 20-21 November and 23-24

    November 2009 respectively. . It was attended by 17 participants from district health

    teams (Jharkhand) in first group and 7 NGO executives from Bihar and Jharkhand in

    second group.

    The main purpose of the RT3 was to provide a refresher training to the LDOE programpartners on leadership skills and strengthening organizational effectiveness and

    efficiency. RT3 was the 4th in a series of training under the LDOE, with two Round

    tables and one Advanced training in Malaysia. The training materials and PowerPoint

    presentations used during earlier training programmers (1st & 2nd Roundtables and

    Advance Training) were used for conducting the sessions. The sessions were

    facilitated by Prof. Jay Satia, Senior Consultant, Indian Institute of Public health, New

    Delhi and Former Executive Director, ICOMP and Dr. Anant Kumar, Associate

    Professor and LDOE Programme coordinator, XISS, Ranchi. The support and

    cooperation from the State NRHM Mission office and NGO Executives is highly

    appreciated. It paved the way for the enthusiastic participation of the district and block

    government health officials.

    This report summarizes the details of the sessions for both District Health Teams and

    NGO Executives, experience sharing and verbal quotes, Training curriculum and list of

    participants with annexure.

    Opening Session

    Prof Jay Satia opened the session with a warm welcome to participants and a brief

    introduction to the LDOE program and an overview of the maternal health situation of

    Bihar and Jharkhand states and the NRHM goals and strategies of the Government of

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    The LDOE programme is using three indicators

    that complements in achieving the NRHM goals

    and emphasizes on maternal health, quality ofcare for abortion, and contraceptive prevalence.

    In particular, with NRHM focus in the district, the

    LDOE programme is using the performance of

    the chosen district health teams as conduits for

    systemic change in the health system of the

    state. Similarly, with the focus on collaboration

    with NGOs, the LDOE is involving 12 NGOs in

    both states to work with district teams for betterperformance and improving organizational

    effectiveness and ensuring sustainability.

    Details of the session:

    Prof. Satia opened the session with review of detailed session plan for both the Round

    Table groups (Health Team and NGO Executives (see annexes 1 and 3). The

    sessions have been designed so as to focus more on review and revisiting of earlier

    training programmes and experience sharing and learning from each other. The topics

    covered at the Round-Table with District Health Teams included: review of leadership

    concepts, skills, practices, and experience sharing by participants on self leadership

    interventions; Review of District Health system excellence concepts, skills and

    experience sharing; Maternal Health issues and review of Janani Suraksha Yojana

    (JSY); quality of care concepts and practices; Strategic Planning concepts and reviewof Results-based Management (RBM) concepts, skills and practices; and review of

    concepts on implementation and preparation of implementation plan. The participants

    were requested to do an exercise on individual leadership challenges and

    commitments to leadership practices to meet the challenges. Each District Teams

    were also requested to fill in the Worksheets for JSY and individual FP methods in a

    process to develop action plans for improving the performance in delivery of maternal

    health/JSY and FP services in respective district health systems. The participants

    were also briefed on the Community Leadership Program (CLP) being implemented by

    XISS in collaboration with two NGO partners, IDF and NBJK in the LDOE districts of

    Bihar and Jharkhand with financial support from Jamsetji Tata Trust Fund, India and

    sought for cooperation and support from the District Health Teams for successful

    implementation of the program activities contributing towards improved FH and RH

    i d li h h l d hi d l i l l

    ObjectivesofLDOEProgram: Become

    better

    leaders

    Improveperformanceof

    NRHM,specifically

    maternalhealth,family

    Planningandsafeabortion

    Progresstowardsexcellence

    indistricthealthsystems

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    engine, development of action plans and review and discussion on OE support

    proposals to be submitted for grant support from the LDOE program.

    The details on the Round-Table sessions are as follows:

    First day started with the Review of

    the Round table 1.

    Prof. Satia initiated the session with a

    revisit to the concept of Leadershipand a brainstorming among

    participants on their views about

    leader and Leadership,

    Many different views and perceptions

    about leader came up. (Refer Box on

    right side)

    He summarized that the goal of

    Leadership is -To take people to a

    future they have not seen and a

    vision is a key to leadership.

    Concepts on Strategic Leadership Framework, the differences and inter-linkages

    between leadership and management roles, Concept on shared vision and 4 ways of

    creating shared vision were re-visited and discussed in detail. During discussion ProfSatia repeated the quoted statement that:

    Vision speaks to heart and engages spirit, goals appeals to mind and shared

    vision always has positive effects

    At the Round-Table with health teams it was discussed that in a PHC, all staff

    members expect to have a shared vision, as they have to perform several activities in a

    team. In a PHC, Everyone should know what they have to do and how and why they

    have to do; every ANMs should know and ask how many mothers have died during

    child birth.

    During discussion with NGO Executives, the importance of shared vision with

    subordinates and other staff working at the organization was discussed. It was further

    emphasized to ensure each member of the organization is able to articulate the same

    Leadership Views:

    To bring the group together,

    Guiding other people,

    Team spirit,

    Vision for the team,

    Takes initiatives proactively

    and innovates to reach the

    vision,

    Take risks and challenges,Leadership makes more

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    Beyond imagination), and shared examples from Path finders frame work and Prachar

    project to overcome the vision-reality gap through the public-private partnership (PPP),

    which is a good example of Govt. and NGO partnership for the best results.

    The concept of Motivation and theories of Motivation, including Maslows theory of

    Hierarchy of needs, Mac Gregors theory of X, Y, and Herzbergs Hygiene theory were

    discussed as a part of this review. Fundamentals of Inspirations and its related terms :

    Zone of control and Zone of influence, Concept of Power, Hygiene Theory along with

    its 8 point strategies; Conflict Management, Empowerment, Value system, Negotiation

    skills were also revisited and discussed in details.

    During discussion it came out from NGO Executives that 30% time are spent by their

    employees in internet surfing searching for better opportunities, (Ex devnetjobs.com,

    share markets etc.), funding sources on the job/off the job. KGVK shared that their

    programs are process driven and have time bound plans, and with regularity brings to

    action. They plan along with indicators for performance management. They also clarify

    the expectations of the employees.

    It also came out that 70% time need to be made more productive and should be given

    for the organization. 30% time may be personal development and may be appreciated

    as a motivational factor. Role of leaders is to clarify the commitments/ job descriptions

    of his/her employees at Individual & collective level and motivate to share what the

    individual is learning from surfing so a transparency can be developed about what is

    being done.

    To sum up the discussion on vision, shared vision, motivation and inspiration, it came

    out from the house that path has to be developed through incentives as a strongmotivating factor towards shared vision and inspiration to mobilize resources for

    achieving the shared vision.

    The signpost of inspirational leadership is communicating a shared vision and

    being a role model.

    Other Key points of discussion with Govt. Health Teams were: Review of District

    Health System Excellence concepts, skills and practices, Improved performance of

    NRHM (esp. maternal health, Family Planning, safe abortion), Key health Indicators of

    Jharkhand, indicators where we are moving slowly, e.g. Institutional Delivery is not

    showing much progress, while IMR and MMR has shown some improvement in

    Jharkhand.

    Session on maternal mortality and Safe Abortion Services was also done Issues of

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    JSY payment. The health teams were reminded that most maternal health cases result

    in maternal death when those cases do not reach in right place at right time for right

    service. It was highlighted with cases from Tamil Nadu state where 94 % deliveries are

    institutional delivery and has the lowest maternal mortality rate. However, most

    maternal death cases are among the 4th referral cases due to delay in receiving

    essential obstetric care services. It followed a group exercise among district health

    teams to complete a worksheet on JSY to review performance during last one and a-

    half year (April 2008 October 2009) and develop action plan for improving

    performance of JSY in institutional delivery. (Annex - - worksheet on JSY).

    A Session on Quality of care talked about the concept of quality - Perfection,Consistency, Eliminating wastes, and why quality of services need to be assured. The

    quality of health services should be maintained to meet the changing customers

    demand, Changing customers quality system, address unacceptable variations in

    performances, practices and outcomes, Customer dissatisfaction, Unequal access to

    health care services and Public dissatisfaction. A concern was raised on inadequate

    quality control in district health systems. A case study on Quality management

    initiatives in Himachal Pradesh the Quality Circle was shared with the participants. It

    discussed the concept of quality circle - Definition, Functions of Quality Circle, why

    quality circle and how to use the quality circle: assessment and identification of

    Problems analyses Report Recommend interventions Action and

    implementation. It also discussed about the Quality circle framework, principles of

    quality management, the quality management triangle and need for developing a

    checklist covering all the quality improvement issues.One of the District Health Team

    members, Dr. Kamendra Singh, Civil Surgeon, Sadar Hospital, Palamu shared the

    experience of introducing quality circle in management of health services in Palamudistrict.

    On quality management, the district teams were suggested to use the checklist from

    Palamu as a basic sample, see what is there and what more needs to be covered and

    develop own checklist for quality improvement, assess the health system based on the

    checklist, identify priorities and see what can be improved with existing infrastructure

    and what support can be taken from external sources at district and state level. It was

    also recommended to develop an action plan at district level on quality management.

    Sessions on 2ndday

    Result based Management was the opening session. It tells about achieving different

    results by thinking differently and doing things differently which can give higher results.

    Review and discussion of MMR Institutional delivery family planning service delivery

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    Evaluation and its importance was also discussed. Important steps in RBM and

    Monitoring and Evaluation of a program were reminded as follows:

    Start with the RESULT (GOAL) in mind

    Align actions and resources towards the achievement of the GOAL

    Motivate those involved so that they will stay focused on the results

    Constantly monitor and assess progress to detect deviation

    Compare actual and planned results and learn lessons from mistakes and

    success.

    Exercise on Worksheet on FP methods for SWOT analysis and developing action plans

    for improving performance was also done by District officials.

    NGO Executives tried to link their work and achievements with Exemplary leadership

    practices and shared their experiences with leadership journey.

    Sessions on leadership commitment Exercise and Building the Leadership Engine was

    taken by Dr. Anant there by session continued with Excellent Assessment Exercise and

    development of action plans by all NGOs. A session on Business Planning was also

    held for NGO executives. It discussed about why business planning is needed in the

    context of reduced donor funding and the business planning framework.

    During the process of discussion Prof. Satia put up his thought and facilitated

    participants from state and district Teams to set some achievable targets so that they

    can jointly work and contribute towards growth of some indicators they set for

    themselves for NRHM.

    Declaration for JSY

    Coverage/

    Registration

    85% in Palamu

    80% in Deoghar

    65% in Koderma

    Ranchi Declaration

    for JSY

    Institutional

    Deliveries

    55% Coverage in

    Palamu

    40% in Deoghar

    45 % in Koderma

    NRHM

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    District Health Excellence and for Organizational effectiveness respectively and for

    improved Reproductive health services together to support NRHM. The experiences

    shared were as follows:

    A. District Health Teams:

    Civil Surgeon (CS), Palamu:

    I started to come to office in time, other staff also started coming on time

    I stayed available to provide services in the hospital when the concerned health

    personnel were not available to provide the service. This inspired the health personnel

    to be on time.

    I took initiatives and developed strategies and involved people and with Team work we

    were able to achieve more.

    The reason for not replicating the Chainpur PHC module to other PHCs in Palamu is

    because all PHCs are improving their quality, at different rate under different

    capacities. Now we have started monthly meetings at PHCs on a rotational basis. More

    focus is on FP. Dates have been fixed for sterilizations/operations. 24x7 services being

    provided, quality of labour room is being improved and functioning. ANMs trained in

    testing BPs, and other skills on own initiatives. Increase in immunization. Referral

    transport has been provided. It has build trust in the services provided by health

    professionals.

    We have also taken initiatives and formed Quality Control Committee in Sadar

    Hospital. Parameters were set for the assessment of quality, such as: inspect the

    infrastructure, services, sanitation, utilities, sitting arrangement for those who need to

    wait for services, etc. A check list/ format have been developed to fill in by each PHCs

    and points are given based on the

    assessment as motivating factor.

    Medical officer In Charge (MO/IC) PHC,

    Chainpur

    Ensuring the quality of services so that ifone wants to use the service, he/she is

    willing to use it

    LDOE empowered us to do something and

    with the support of community we were able

    5 Practices of Exemplary

    leadership:

    Model the Way

    Inspire a Shared Vision

    Challenge the process

    Enable others to Act

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    All new born are provided with immunization of zero polio and BCG vaccine. We felt

    need for more beds for delivery and arranged four additional beds so that maximum

    deliveries can be done.

    In Chainpur PHC our quality improvement team constitutes: MOIC as chairperson,

    Nodal medical officer, ANM, cleaning staff, OT person, lab technician, and Account

    manager as members. The committee oversees the quality of services provided.

    Assess the Infrastructure available, running water supply and sanitation system in

    labour room, OT room. The PHC is inspected every 10 15 days by Sadar Hospital

    C.S. and Quality Control team and make necessary improvements. We have also

    completed SBA training for 50% of SBAs

    Quote from a Medical officer in- Charge

    Nurses taking interest in delivery, now from 80 deliveries per month, it has gone up to

    200 -300 deliveries per month, competition among nurses and opportunity to undertake

    the deliveries have encouraged doing more deliveries.

    DPM Deoghar says

    JSY payments have been mobilized, programs like trainings were not happening. All

    training programmes have being conducted. ISO standard was given to hospital.

    Reviewed the payments made to JSYs and identified problems and solved them.

    Accounting system has been improved. There are only 2 accounting system RCH

    account and General/Salary account. It is difficult to maintain record for different funds.

    JSY account needs to be separately maintained and for that leadership initiatives need

    to be taken.

    Once there was Problems with accounting and there shows surplus of 1 crore. I took

    initiative and invited all concerned staff who prepare reports from each PHCs and

    reviewed individually with them and revised the report. Developed new format for

    reporting on accounts and improved reporting..

    MO/IC Madhupur PHC says

    OPD has become well functional but it has only one doctor. Emergency duty rosterhas been restructured, we have added required staff including guard, fourth grade

    staff, male doctor, have put one incubator, made some changes in OT , for

    management of operations and autoclaving systems were improved.

    MO/IC Sarwan PHC says

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    for slide collection. In JSY, since he has taken charge, record payment has been made.

    Immunization coverage has increased significantly. Labour room is best with running

    water. All work was well appreciated by district.

    Mr. Neel Ranjan, State consultant, Cold-chain system says

    All PHCs are maintaining the Cold Chain system and it is the main responsibility is of

    CS and PHC in- charge. There is no more problem of fuel supply for maintaining the

    Cold Chain system. All PHCs are having the refrigerator mechanisms. Request to all

    PHC-in-charges has been made to take responsibility in maintaining cold chains at

    their level and from state level necessary action will be taken.

    CS, Koderma says:

    All JSY payments are being made. Only 3 A-grade nurses are posted. Due to lack of

    staff, no. of deliveries has not improved adequately. Institutional deliveries have

    increased in the hospital. Holy Family is also providing some incentives for institutional

    Deliveries. Outdoor services of the hospital have improved. Yet need to get more faith

    of the public. The CHC building will be handed over to PHC by March. Health staff is

    being improved. Specific actions have been taken to motivate staff.

    MO/IC, Markacho PHC says:

    Sterilization services - have improved the quality of service, but we need to focus on

    whole state rather than focus on specific PHCs. All to be equally treated otherwise the

    quality of service will be affected.

    MOIC, Deoghar PHC says:

    There is a need for a standard health manual for providing quality services.

    It was suggested that District Health Teams need to think out-of-box, besides focusing

    on JSY and other general issues for excellence in the health systems. The Chainpur

    PHC can be used as a role model to follow on resource mobilization and improving

    quality of services.

    B. NGO Executives:

    President, DORD, Raja says:

    I took initiative to purchase the land for eye hospital.

    Chairman Shantidoot Abhijeet says:

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    Secretary, Mahila sevak samaj, Sabiha says:

    I focus on community population. I had purchased some land out of community

    contribution and now planning to run a school for minority girls.

    My vision is to educate all girls. (Especially minority class).

    Director, Chetna Vikas, Rani says:

    In a village bridge linked to market and city got broken in rain. I took initiative and held

    a meeting in the village, with Community contribution collected some fund to pile silts

    and make a bridge. Next year government contributed money to build thebridge.

    Director Health, KGVK, Shibaji says:

    I took initiative and revised our board composition

    Secretary KGVK, Jayant says:

    Took initiative on Low cost high quality school, a new way of teaching, which is fieldbased. Collaborated with the government, developed health cards to record growth of

    children by nurses

    Project Officer NBJK, Dilshad says:

    I took initiative to launch micro-initiative, have been trying for several years but this

    year was successful initially may be no shared vision, now shared a vision..

    Secretary SSK, Chhedi ji says:

    I took initiative and received a land, splendor motorcycle and building materials, in

    cash and some in kind for building organizational building and training hall with a

    community contribution

    Introducing Community Leadership Programme (CLP):

    A Brief introduction on Community leadership Programme was made by Mr. Sant

    kumar Prasad, Coordinator, Development Resource Center and team leader at XISS

    for the CLP programme, together with Mr. Bhaskar Chakraborty, Programme officer

    where they detailed about project outcome, objectives and expected results, the project

    i l t ti d it i f k d t ti f t f

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    3. Accelerated health service delivery by govt. Health service providers4. Shared vision created among community stakeholders5. Enhanced community based institutional capacity in health program monitoring

    6. Quality and coverage of services improved

    Program implementation and monitoring Framework:

    1. Concept sharing at district level2. Block level convention identify advocacy issue3. Develop a micro plan at community level4. Individual level at Anganwadi level a form being developed to be completed at

    household level individual service counseling.

    Suggestions came out from the District officials are mentioned below:

    1. To develop an IEC material which gives information on all activities run by Govt.or any other sector that are being undertaken at the block level from a singlewindow. The single window concept of information flow has been conceivedunder the program as a best practice. (Palamu CS)

    2. Involvement of CDPO (child development program officer, a female officer) is

    essential at block level.3. Success of LDOE depends on strengthened community leadership program.

    Way Forward for LDOE:

    It was discussed on how to maximize the LDOE programme performance with

    Govt. and NGO partners as well as LDOE staff.

    1. Action Plan to be developed on how to improve performance in the remainingproject period (9 months period).

    2. Assessment of the impact of the LDOE program.3. Information collection on Leadership journey. Develop a diary of the LDOE

    participants with individual leadership journey what skill have been learnedand what has been utilized or can be utilized in future. Publication of thejourney.

    4. Evaluation of the program An end-of-program evaluation will be conducted byinterviewing some of the district health team members and visit to the sub-

    centers and NGO partners. The LDOE team expects support and candidresponse from all partners.

    5. Action Plans are generally developed only when requested by the program. Itshould be made a norm to develop action plan on regular basis and assess howthe NRHM performance can be improved

    6. How should we develop leadership if leadership needs to be developed? CLPis also an experimental leadership development program at community level it

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    Participants:

    There was a total of 17 participants (2 from state and rest from district and Block team)

    at the Roundtable with District Health Teams and a total of 7 participants for the Round

    Table with NGO Executives from Bihar and Jharkhand. They were trained in two

    separate batches on the above said dates respectively. (Refer list of Participants from

    Govt. and NGO in Annex. 2 and 4)

    Personnel:

    Many people contributed to the RT3, in various capacities.

    Course Facilitators:

    Prof. Jay Satia, Consultant to ICOMPDr. Anant Kumar, XISSMrs. Neera Shreshtha, ICOMP

    Round Table Coordinator/Secretariat:

    Mr. Prakash Kumar, XISS

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    Annex 1

    Programme Schedule for District Team (20-21 Nov. 2009)

    Topic SessionPlan Facilitator 20November2009, Friday 9.009:30 Opening IntroductiontotheRoundtable Jay Satia9:3011:00 Reviewleadershipconcepts Reviewofleadershipconcepts,skillsandpracticescoveredin

    training

    JaySatia

    Shareexperienceson

    selfleadership

    Experiencesharingby participants JaySatia

    11:301:00PM Districthealthsystemexcellence ReviewofDistrictHealthSystemExcellenceconcepts,skillsand

    practicescoveredintraining

    JaySatia

    Shareexperienceson

    districthealthsystem

    Experiencesharingby participants JaySatia

    1::002:00PM Lunch2:003:30PM

    Maternalhealth Review JananiSurakshaYojna

    (JSY)

    Anant

    Actionplanpreparationby

    participants

    Anant

    3:305:00PM Qualityofcare Review qualityofcareconcepts Anant

    Actionstobetakentoimprove

    qualityofcarebyparticipants

    Anant

    21November2009,Saturday9.009:30 Recapofpreviousday 9:3011:00 Strategy planning Review ResultsBasedManagement(RBM)concepts,

    skillsandpractices

    JaySatia

    Actionplanpreparationby

    participants

    JaySatia

    11:301:00PM

    Implementationof

    actionplan

    Reviewofconceptson

    implementation

    JaySatia

    Preparationofimplementation

    plan

    JaySatia

    1::002:00PM Lunch2:003:00 PM

    Finalizationofaction

    plan

    Finalizationofactionplanby

    participants

    JaySatia

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    Annex 2

    Participants from District Health Team (20-21 Nov. 2009)

    District Position Block Name Registered

    STATE StateNRHMMissionDirector Mr.NitinMadamKulkarni No

    StateRCHOfficer Dr.PraveenChandra No

    Partially

    for1hrs

    SPM Mr.RajanKumar No

    HRConsultant Mr.VarunKumar Yes

    ColdChainOfficer Mr.NeelRanjanSingh Yes

    Noofparticipants2

    DEOGHAR

    Civilsurgeon

    ACMO

    DPM NazishfaheemAkhtar Yes

    DRCHO vacant

    MOIC Madhupur Dr ArunGupta Yes

    MOIC Palajori Dr SunilKumarSinha Yes

    MOIC Sadar Dr DeepakKumarSinha Yes

    MOIC

    Noofparticipants4

    KODERMA

    Civilsurgeon DrBalkeshwarSingh Yes

    ACMO DrSGMAsarafi Yes

    DPM MrRajVardhanPrasad Yes

    DRCHO vacant

    MOIC Koderma

    MOIC Jainagar Dr.S.P.Singh Yes

    MOIC Satgawan Dr SatyendraKumarSinha Yes

    MOIC

    Markacho Dr Subodh

    Kumar

    Singh

    Yes

    Noofparticipants6

    PALAMAU

    Civilsurgeon DrKamendraSingh Yes

    ACMO

    DPM Mr.PraveenSingh Yes

    DRCHO DrAwadheshKumar No

    MOIC Patan Dr KrishnaVallashPrasad No

    MOIC Chainpur Dr SKPYadav Yes

    MOIC Daltonganj Dr MathuraPrasadSingh Yes

    MOIC

    Hariharganj DrAnil

    Kumar

    Singh

    Yes

    Noofparticipants5Abbreviations:NRHM=NationalRuralHealthMission;ACMO=AdditionalChiefMedicalOfficer;DPM=District

    ProgrammeManager;DRCHO=DistrictReproductiveChildHealthOfficer;MOIC=MedicalOfficerinCharge

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    Annex 3

    Programme Schedule for NGO Executives

    (23-24 Nov. 2009)

    Topic SessionPlan Method Facilitator 23November2009,Monday9.009:30 Opening IntroductiontotheRoundtable Powerpoint Jay Satia9:3011:00 Reviewleadershipconcepts Reviewofleadershipconceptscoveredintraining Powerpoint Jay Satia

    Shareexperiences

    onselfleadershipExperience

    sharing

    by

    participantsGuidelines

    for

    experience

    sharing

    JaySatia

    11:301:00PM NGO Reviewofexcellenceconceptscoveredintraining Powerpoint Anant

    Shareexperiences

    on

    NGOExcellence

    Experiencesharing by

    participants

    Guidelinesfor

    experience

    sharing

    1::002:00PM

    Lunch

    2:002:30 CLPandCBOs BriefonCLPandCBOOrganizationaleffectiveness

    activities

    Powerpoint Anant

    2:303:30PM Excellenceassessment Excellenceassessmentrevisited Blankassessment

    form

    3:305:00PM Businessplanning Reviewbusinessplanningconcepts Powerpoint Jay

    Actionsto

    be

    taken

    on

    business

    planning

    Reviewandcommentsonaction

    plansproposedbyNGOs

    Guidelinesand

    formats

    Actionplan

    outline

    24November2009,Tuesday9.009:30 Recapofpreviousday9:3011:00 Preparingfutureleadersinthe

    organization

    ReviewofconceptsonBuilding

    theLeadershipEngine

    Powerpoint

    Reading

    Anant

    Actionplanpreparationby

    participants

    Guidelinesand

    formats

    11:301:00PM Continuedevelopmentof

    actionplans

    Reviewexcellenceassessment

    results

    Continuousimprovementin

    performance

    Guidelinesand

    formats

    Powerpoint

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    Annex 4

    Participants List from NGO Executives

    (23-24 Nov. 2009)

    Organisation District Name Position Registered1 ChetnaVikas Deoghar MrsRaniKumari Director Yes2 NEEDS Deoghar MrsUrmiRay Deputy

    Director

    Yes

    3 Jeevodaya(HolyFamilyHospital)

    Koderma SisterJyotiSoren Coordinator No

    4 IDF Palamau MrManishRanjan Unitincharge No5 DORD Aurangabad DrMMRaja President Yes6 KGVK Ranchi MrShibajiMandal PrgmMgr Yes7 SSK Gaya MrChhediPrasad Secretary Yes8 OSERD Gaya MrsKumari Anamika Director No9 MSS Sheikhpura MsSabihaNaaz Director Yes10 Shantidoot Sheikhpura MrAvijeetKumar Chairman Yes11 Agragami Patna MrBrijendraNChowdhury PrgmDevMgr No12 LokPrerna Deoghar MrMadhavDas Secretary NoNoofparticipants7

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    Annex 5

    Detailsofthesessionplan

    (Date:20-21Nov2009)

    1stDay:

    1) Leadership Concepts

    2) Review of Round Table 1 and 2.

    3) Revisit of Action plan developed

    4) Improve performance of NRHM, specifically maternal health, family Planning

    and safe abortion

    2ndDay:

    1. Review of FP Worksheet Actions taken

    2. Action Plan for future

    3. RH area

    4. NRHM goals/objective

    5. Results-Based Management

    6. Briefing on Community Leadership Program (CLP) and Linkage of LDOE and

    CLP

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    Annex6

    Detailsofthesessionplan

    (Date:23-24Nov2009)

    1stDay:

    1) Leadership Concepts.

    2) Review of Round Table 1 and 2.

    3) Progress towards excellence

    4) Improve performance of NRHM, specifically maternal health, family Planningand safe abortion

    5) Review and re-do of excellence assessment

    6) Review of Business Planning

    2ndDay:

    1. 2nd line leadership/ future leaders Leadership engine

    2. Action Plan for future.

    3. Linkage of LDOE & CLP.

    4. RH area NRHM goals/objective.

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    Annex 7

    WorksheetJSY1fordevelopingactionplantoimproveperformanceinInstitutionalDeliveries

    Lastyearperformance(April2008toMarch2009)______________________Deliveries

    PerformanceTodate(ApriltoOctober2009) __________________________Deliveries

    OutputDesired

    performance

    this

    year

    (April

    2009

    to

    March

    2010)_________________

    Deliveries

    Activities(PleasecompleteanalysisofbarriersinworksheetJSY2.Thenlisttheactivitieshere)

    1._____________________________________________________________________

    2._________________________________________________________________________

    3.____________________________________________________________________________

    NowcompleteJSYworksheet3WorksheetJSY2

    forSWOTanalysistoimproveperformanceinInstitutionalDeliveriesBarriersFinancial Infrastructural (Facilities,Transportetc.)

    Humanresource Client related

    Pleaseselectwhichbarriersyouwishtoaddressintheabovetable

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    WorksheetJSY3forActionplantoimproveperformanceinInstitutionalDeliveries

    Activity Whowilldoitandhow How willyoumonitorimplementation

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    LDOE Round Table 3 District Team and NGO Executives Report Page 21

    PerformanceReviewformat:District___________________________PHC__________________________Name____________________________WewishtoreviewourperformanceinJSYandFamilyPlanning(FP)anddevelopactionplantoincreaseit.Thefollowingtablewillhelpusreviewtheperformance.Item Performanceinlastyear(April2008to

    March2009) Cumulativeperformancetodate(April2009toOctober2009 Barrierstoimproveperformance ActionsplannedtoimproveperformanceAchievement Target Achievement

    as%oftarget

    Achievement Targetfortheyear Achievementas%of

    targetMaternalhealthInstitutional

    deliveries,numbers

    FamilyplanningFemalesterilization

    (number)

    Malesterilization

    (NSV),Number

    IUDinsertions,

    number

    Oralpills,cycle

    distributed

    Condoms,pieces

    distributed

    PreparedbyXISSfordiscussionattheRoundtableinRanchion2021November2009

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    LDOE Round Table 3 District Team and NGO Executives Report Page 22


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