+ All Categories
Home > Documents > Detection Systems - 3M Global Gateway Page

Detection Systems - 3M Global Gateway Page

Date post: 12-Sep-2021
Category:
Upload: others
View: 4 times
Download: 0 times
Share this document with a friend
36
3M Library Systems 3M Center, Building 225–4N–14 St. Paul, Minnesota 55144–1000 www.3M.com/library 060–A Copyright E2000–2008 3M. All rights reserved. 78-8123–7814–5 Rev E Detection Systems Model 3500 Series and Model 3800 Series Operator’s Manual
Transcript
Page 1: Detection Systems - 3M Global Gateway Page

3M Library Systems3M Center, Building 225–4N–14St. Paul, Minnesota 55144–1000www.3M.com/library060–A

Copyright �2000–2008 3M. All rights reserved.78-8123–7814–5 Rev E

Detection SystemsModel 3500 Series and Model 3800 Series

Operator’s Manual

Page 2: Detection Systems - 3M Global Gateway Page
Page 3: Detection Systems - 3M Global Gateway Page

������� � ��� �������� ���������������������������������������

������� �� � ������ ��� ����� ��������������������������������������������� ������ �����������������������������������������������������������������������������������������������

������������������� �������������������������������������������������������������������������������������������������

���������������� �� ��������������� �����������������������������������������������������������������������

��!��"#��$��%��"#���$#��&�'� ����� �������������������������������������������������������������

��(�� ����'�&�'���) �������������������������������������������������������������������������������������������������

��*��$�����)�������#������������������� ���������������������������������������������������������������������

������� �� ��� ��� ������ �� � �������������������������������

������� !� ������ "������ ������ !�������������������������������!�����������(+������(+� !������������������������������������������������������������������������������������������

!�����,��������-��� ���'��� !����������������������������������������������������������������������������������

!����� .��������� !������������������������������������������������������������������������������������������������������

!�����&)�����&�������/�0�1�1�'������ !�(��������������������������������������������������������

!���!��������2���'���� !�(����������������������������������������������������������������������������������������

!���(�0�����'�����3�������4 !�(����������������������������������������������������������������������������

!���*� ������� ���� !�(��������������������������������������������������������������������������������������������������

!���5�&��������� !�(��������������������������������������������������������������������������������������������������������

!���6�$����)�7��� ����'��� !�*��������������������������������������������������������������������������������

!���8�$����)�7��� ����'��.. !�*��������������������������������������������������������������������������������

!����+��������9��.�� ����'�������� !�*����������������������������������������������������������������

!������:����������'��� !�5������������������������������������������������������������������������������������������

!������$������#�����)� !�6��������������������������������������������������������������������������������������������

!�����������6+������6+� !��+����������������������������������������������������������������������������������������

!�����,��������-��� ���'��� !��+��������������������������������������������������������������������������������

!�����&)�����&������ !�����������������������������������������������������������������������������������������������

!������������2���'���� !�������������������������������������������������������������������������������������������

!���!�0�����'�����3�������4 !�������������������������������������������������������������������������������

!���(� ������� ���� !�����������������������������������������������������������������������������������������������������

!���*�&��������� !�����������������������������������������������������������������������������������������������������������

!���5�$����)�7��� ����'��� !�����������������������������������������������������������������������������������

!���6�$����)�7��� ����'��.. !�����������������������������������������������������������������������������������

!���8��������9��.�� ����'�������� !���������������������������������������������������������������������

!����+�$������#�����) !��!��������������������������������������������������������������������������������������������

!���1�����)�,���������� !��5������������������������������������������������������������������������������������������

!������������6+�;��6+�;��6+�;��6+! !��5������������������������������������������������������������������������

������� #� �� $��� #��������������������������������������������(����������)� ����� (��������������������������������������������������������������������������������������������������

(��������)� ������� (������������������������������������������������������������������������������������������������

(���"�����������.�'����<������ (����������������������������������������������������������

������� %� �& '�������� ������� ()� � *�� %���������������������

Page 4: Detection Systems - 3M Global Gateway Page
Page 5: Detection Systems - 3M Global Gateway Page

Model 3500/3800 Introduction

� 3M 2008 1–1

Section 1. Introduction

People who remove materials from libraries withoutauthorization are much like your average patron. Li-brary materials are usually placed within book bags,briefcases or concealed under clothing. 3M detectionsystems have been designed to detect the unauthorizedremoval of materials concealed in this manner. Whilea 100% electronic net does not exist, the 3M systemprovides effective protection and significant reductionin the loss of library materials.

With a little attention and care, your 3M systemshould provide you with many years of service andhelp to protect your library against thousands of dol-lars in losses.

Call our toll–free 800 number any time of day ornight for service, to order supplies, or to leave mes-sages for your sales representative:

1–800–328–0067

Copyright 2008 3M. All rights reserved.3M, SelfCheck, and Tattle–Tape are trademarks of 3M.

Page 6: Detection Systems - 3M Global Gateway Page

Model 3800/3802Introduction

� 3M 20081–2

Blank Page

Page 7: Detection Systems - 3M Global Gateway Page

3M Detection Systems Training Your Staff

2-1� 3M 2000–2008

Section 2. Training Your Staff

A key element of any media loss prevention effort is asuccessful staff training program. Your 3M�

Detection System will be much more effective withthe active cooperation and participation of your entirelibrary staff. We recommend that you periodicallyconduct formal training sessions, including thefollowing elements to ensure its success:

2–1 Familiarization with the Operator’s Manual

2-2 Hands-on practice marking materials withsecurity strips and labels and desensitizing andresensitizing security strips

2-3 Review of your library’s security policies

2-4 What to do when the alarm sounds

2-5 System Alarm Log

2-6 Addressing patron concerns

2.1 Operator’s Manual

This manual contains the information necessary tooperate your 3M Detection System, as well assupplemental information on handling alarms,ordering supplies, and training your staff. It alsocontains important information about security stripsand circulation accessories.

Library personnel should be familiar with the manualand where to locate it so they can refer to it whennecessary.

2.2 Hands-on Practice

After reviewing the Operator’s Manual, your staff willbenefit from actual hands-on experience with the 3MMaterials Flow Management products they areexpected to use. We suggest you start bydemonstrating the proper techniques for each strippingprocedure. You may wish to conduct the actualpractice as follows:

� Set up your circulation accessories on a tablealong with security strips and a few bayonets.

� Let each staff member practice installing thesecurity strips that you use:

B1 Strips – in the spine ofbooks

B2 Strips – in the gutter ofbooks

102 Strips – in the spine of books;used when a B1 strip istoo long.

103 Strips – in the spine of books; used when a B2 strip istoo long.

R2 Strips – in the gutter ofbooks

DCD-2 Overlays – on compact discsDAC-1 Cassette – on audio cassettesDVM-1 Strips – on video tapes

� Let each staff member practice desensitizing andresensitizing materials with the appropriatecirculation accessories.

Page 8: Detection Systems - 3M Global Gateway Page

3M Detection SystemsTraining Your Staff

2-2 � 3M 2000–2008

2.3 Review Library’s Security Policies

Before practicing how to respond to alarms, your staffshould be familiar with your library’s security policiesas they relate to theft of materials. Your policy shouldbe put in writing and kept with your training kit inaddition to any procedures you already follow to keepyour staff informed of security measures. It isparticularly important for staff members to know whatprocedures your library follows when theft issuspected or when it is necessary to contact a locallaw enforcement agency.

A critical phase of staff training concerns the propersteps to take when the security system alarm sounds.The value of tact and courtesy when handling thisdelicate situation cannot be overemphasized. Yourstaff members should receive as much preparation aspossible to make them feel comfortable. With theproper training, your staff will be more likely to dealeffectively with patrons who activate the alarm.

2.4 What To Do When The Alarm Sounds

NoteThe steps that follow are suggestions only. Allstaff should develop a complete understandingof their management’s policies and follow themas directed. The response should be consistentfor all patrons caught in an alarm. Staff shouldalso be familiar with state and local lawsgoverning patrons’ rights and responsibilities.

Sooner or later, it’s bound to happen. The audiblealarm goes off. In multiple corridor systems, the lightat the top of the panel will indicate in which corridorthe alarm occurred. What you and your staff do inresponse to the alarm will depend on your library’spolicy and the laws in your community. Alwaysfollow your library’s specific procedures. 3M offersthese guidelines as a suggested supplement:

First, don’t panic. Remain calm and courteous.Second, never accuse anyone of theft by word, facialexpression, or tone of voice. You can’t be positivethat the person who triggered the alarm is stealing.The alarm may have been triggered accidentally, soalways respond in a positive, non-threatening manner.

Scenario #1

The library staff person does not desensitize a markeditem when checking out the patron’s materials, or thepatron accidentally removes marked materials fromthe library.

After asking the patron to return to the counter, atypical response might be, “Excuse me, did I forget tocheck out one of your items?” — or — “Did youperhaps pick up one of the library’s books with yourown things?” These are courteous questions, and theydon’t accuse the patron of theft. Be sure to smile andask the questions in a friendly, non-threateningmanner.

Process and desensitize all items again. If youdiscover an item that hasn’t been properly checkedout, never accuse the patron of stealing. Simply act asif the error was an oversight — it more than likelywas. If the patron causes the alarm to sound again,follow the policy that your library has established forpossible theft of materials.

Scenario #2

If a patron denies having any library materials aftersounding the alarm, follow your library’s policy fortheft.

Scenario #3

If a patron bolts and runs out of the library aftersounding the alarm, follow your library’s policy fortheft.

Responding to alarms is a sensitive situation, but canbe handled confidently and effectively as long as yourlibrary has established procedures AND your staff hasbeen fully trained in following them.

Page 9: Detection Systems - 3M Global Gateway Page

3M Detection Systems Training Your Staff

2-3� 3M 2000–2008

Unwanted Alarms

3M detection systems are virtually free of falsealarms. Occasionally your detection system may alarmand your staff may find that the patron does not haveunauthorized library materials. The patron may havecarried items with active strips into the library.“Unwanted alarms” may be caused by active securitystrips on items carried into the library. If the followingitems have active security strips, they may causeunwanted alarms:

� Books from another library or book store

� Audio and video cassettes from video rental andmusic stores

� Other items from retail stores

Users of other security systems may check out, lend,or sell protected items without desensitizing thesecurity strips. These items will cause unwantedalarms as the patron enters or exits your library.Unwanted alarms will cause concern and added workfor the library staff. Unwanted alarms are generallyinfrequent and will vary depending on the patrons andon the proximity of your library to locations that arereleasing materials containing active security strips.

Because it is not possible to distinguish betweenunwanted alarms and alarms with potential book loss,all responses to alarms must be consistent and followyour management policies. If patrons see no responseto alarms, the detection system becomes less effective.When you decide that an active strip on an item fromoutside your library caused an alarm, follow thesesteps:

1. Explain the problem to the patron.

2. Verify that all of the patron’s library materials areproperly checked out.

3. Allow the patron to exit the library.

Many patrons will learn from the experience and willnot carry items that may cause alarms into the library.

2.5 System Alarm Log

The System Alarm Log is used to keep a record ofalarms that occur. Refer to the end of this manual.

For each alarm, record the information on the log.Keeping this log up-to-date provides a key tool formonitoring system activity. An up-to-date alarm logprovides useful information for your management andyour 3M service representative.

2.6 Telling users that security is in use

Included with this manual are labels you may chooseto post on or near your electronic security device, assuggested by the U.S. Food and Drug Administration.

We suggest that you post these labels both near, anddirectly on, your electronic security device so they arevisible before an individual enters the monitored area.

Page 10: Detection Systems - 3M Global Gateway Page

3M Detection SystemsTraining Your Staff

2-4 � 3M 2000–2008

Page 11: Detection Systems - 3M Global Gateway Page

3M Detection Systems How the System Works

3-1� 3M 2000–2008

Section 3. How the System Works

Your 3M� Detection System consists of severalcomponents, including 3M� Tattle-Tape� SecurityStrips, circulation accessories, and the detectionsystem(s).

The key to the effectiveness of your system isprotecting your materials with 3M Tattle-Tape securitystrips. Only when materials are protected can your 3MDetection system detect someone trying to leave yourlibrary without properly checking out items.

The primary zone of detection between the latticesextends from the surface of the floor to 72 inches[1,82 m] above the floor. The electronic coverage inthis area is not 100% and it will vary with the optionsyou have and the type of 3M security strips/markersyou use. However, the rate of detection from thesurface of the floor to 72 inches [1,82 m] above thefloor is effective to deter the loss of protectedmaterials.

Checking out materials is accomplished usingdesensitizers to “turn off” the strips while resensitizersare used to “turn on” the strips when materials arereturned to the library. This allows for full circulationof all library materials.

The 3M detection systems are designed to detectsensitized 3M Tattle-Tape security strips and thensound an alarm, thus preventing unauthorized removalof library materials.

It is this simple:

� Mark materials as described in this manual.

� Circulate materials using desensitizers andresensitizers.

� Listen for the 3M detection system alarm to soundwhen unauthorized removal of materials occurs. Ofcourse, it is also important to watch for suspiciousactions such as holding materials above the head ormoving items around the lattices when passingthrough the detection system.

3M offers several models of detection systems to meetyour library’s needs. See the next section for detailson the various models you have.

Page 12: Detection Systems - 3M Global Gateway Page

3M Detection SystemsHow the System Works

3-2 � 3M 2000–2008

Blank Page

Page 13: Detection Systems - 3M Global Gateway Page

3M Detection Systems System Configuration

4-1� 3M 2000–2008

Section 4. System Configurations

4.1 Models 3501 and 3502

The Detection Panels are shown below:

Page 14: Detection Systems - 3M Global Gateway Page

3M Detection SystemsSystem Configuration

4-2 � 3M 2000–2008

4.1.1 Intended Use Statement

The 3M� Detection System Model 3501 and 3502(Model 3500 systems) are intended to provide securityprotection for library materials. The Model 3501 and3502 detection systems ensure that no materials leavethe library without being checked out.

The Model 3501 detection system is available in aone–corridor configuration consisting of two detectionpanels. The Model 3502 detection system is availablein a two–corridor configuration consisting of threedetection panels. Both systems provide audible andvisible alarms, and can be combined with videosecurity and voice alarms.

As patrons exit the library with materials to bechecked out, they must pass through the Model 3501or 3502 detection panels. An exiting patron activatesthe security system by blocking photocells in thedetection panels.

If a sensitized security strip is detected in the detectioncorridor, an audible alarm as well as a visible alarmlight located at the top of the lattice corridor isactivated (and, optionally, video security and voicealarm).

The Model 3501 and 3502 detection systems areavailable in two direct mount configurations:

• Direct Mount with Threshold: Lattices aremounted directly to the floor and a thresholdcovers the cables between the lattices.

• Direct Mount with Buried Cable: Lattices aremounted directly to the floor and cables betweenthe lattices are buried in conduit.

The Model 3501 and 3502 detection systems arecompletely safe for magnetic media. The detectionsystems will not harm videocassettes, audiocassettes,or computer diskettes. The detection systems aredesigned to be resistant to electronic noiseinterference emitted by devices such as CRTs andenergy management systems.

The Model 3501 and 3502 detection systems can belocated as near as 18 inches to metal objects. Bycomparison, the recommended distance from metalobjects for the Model 2300 and Model 3800 is 36inches. The Model 3501 and 3502 detection systemsare not designed to detect 3M� Tattle–Tape� SecurityLabels or 3M QuadraTag Security Markers.

4.1.2 Safety Labels

The 3M� Detection System Model 3501 and 3502 isdesigned to detect the unauthorized removal of mediafrom the library. It is designed to be positioned insidethe library at the library exit. All exiting traffic shouldbe directed through the Model 3501 and 3502 tomaximize effectiveness. This system is designed forcontinuous operation. For maximum protection of thelibrary media, use 3M�Tattle-Tape� Security Stripsand 3M� Accessories.

Warning Labels

! WARNINGHigh Voltage

Personal Injury Hazard. Risk of electrical shock present.Not operator servicable. Refer all servicing to 3Mfactory trained personnel. Do not open panels or

electronics enclosure.

Page 15: Detection Systems - 3M Global Gateway Page

3M Detection Systems System Configuration

4-3� 3M 2000–2008

! CautionPossible personal injury or equipment damage.Incorrect configuration and installation of the 120/240voltage selector may cause personal injury or equipmentdamage.

Install the fuse holder/voltage selector in the correctorientation. See additional information in this manual onvoltage configuration and fuses.

! WARNINGHigh Voltage

Personal Injury Hazard.

Attempting to change fuses without unplugging theDetection System may cause personal injury. Insertingthe fuse holder in the incorrect direction could blow thefuse.

To avoid any possibility of injury, disconnect the powerbefore attempting to change the fuse. To avoid blowingthe fuse, insert the fuse holder in the correct direction.For continued protection against risk of fire, replace onlywith the same type and rating of fuse.

Page 16: Detection Systems - 3M Global Gateway Page
Page 17: Detection Systems - 3M Global Gateway Page
Page 18: Detection Systems - 3M Global Gateway Page
Page 19: Detection Systems - 3M Global Gateway Page
Page 20: Detection Systems - 3M Global Gateway Page
Page 21: Detection Systems - 3M Global Gateway Page
Page 22: Detection Systems - 3M Global Gateway Page
Page 23: Detection Systems - 3M Global Gateway Page
Page 24: Detection Systems - 3M Global Gateway Page
Page 25: Detection Systems - 3M Global Gateway Page
Page 26: Detection Systems - 3M Global Gateway Page
Page 27: Detection Systems - 3M Global Gateway Page
Page 28: Detection Systems - 3M Global Gateway Page
Page 29: Detection Systems - 3M Global Gateway Page
Page 30: Detection Systems - 3M Global Gateway Page
Page 31: Detection Systems - 3M Global Gateway Page
Page 32: Detection Systems - 3M Global Gateway Page
Page 33: Detection Systems - 3M Global Gateway Page
Page 34: Detection Systems - 3M Global Gateway Page
Page 35: Detection Systems - 3M Global Gateway Page
Page 36: Detection Systems - 3M Global Gateway Page

Recommended