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Development and

Implementation of Training

Kamal Uddin Ahmed Ph.D.

NSU MBA HRM 603 Sunday 13 March 2011

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InstructionalMaterial

InstructionalEquipment

Traineesand Trainer

Manuals

Facilities

InstructionalStrategy

DetermineFactors That

FacilitateLearning and

Transfer

AlternativeInstructional

Methods

DEVELOPMENT PHASE

Input Process Output

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Implementation of training

Develop and implement different methodsof training to facilitate adult learning andto meet training objectives

Use of appropriate AV for a given trainingobjective and method

Effective seating arrangement on trainingdetermine room suitable for neededtraining

Key trainer activities for effective training

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Lecture and Discussion

Lecture is used to transmit information.When training requires that traineeunderstand and integrate material before

moving forward. Two way communicationis essential

used when

Lack of knowledge

Improper attitude

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Two way communication

Accomplished through Questioning:

Open ended and close ended

Overhead question and direct question

Relay question and Reverse question Encouraging trainees to respond

Guided discovery

Answer writing

Ice-breaker: designed to be fun but generatesenergy that will continue up to the end

Listening

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Reasons for bad listening

Information processing is faster thanspeaking, giving trainee an opportunity tothink other stuff

Assuming what the speaker is going tosay, thus interrupting to respond

Believing that speaking not listening, is atool to control

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Common reasons for not listening

I dont like you

I dont like the way you talk

The topic is too dull or boring

It is too difficult for me to understand

I am not interested in the topic

I know what you are trying to tell me

I know more about the subject then you do

I would rather day dream

I would rather pay attention to things or persons

around me

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The Ten Commandmentsof Listening

Stop talking Put talker at ease

Show talker you want to listen

Remove distractions

Empathize with talker

Be patient

Hold your temper

Go easy on argument andcriticism

Ask questions

Stop talking

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Other techniques for maintaininginterest

Move around while talking

Use nonverbal communication

Get rid of dysfluencies Provide variety

Use pf exercise/ games

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Typical lecture presentation errors andways to overcome them

Talking with back to trainees while writing on the boardor flip chart

Using highly unfamiliar words, technical jargon, orcomplex sentences

Providing examples that are irrelevant Reading rather than lecturing

Speaking in a monotone

Making distracting gestures

Leaving projector on with no image or an irrelevantimage

Lack of coordination between the lecture and visualsshown

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Protocol while using AV

Place the pointer on overhead rather thanon screen

Turn off the projector when not in use

Do not talk to the visual aid, talk to thetrainees

Remove the visual aid not in use

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Techniques of Using Visuals

Make certain that everyone in theaudience can see the visuals.

Explain the visuals if necessary.

Organize and plan the use of each visual.

Talk to the audience--not the visuals.

Avoid blocking the listeners view of thevisuals.

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Facilities

The training room

Furniture

Furniture setup Trainer

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Trainers KSA

Knowledge

Subject matter

Organization

Adult learning process

Instructional methods

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Trainers KSA

Skills

Interpersonal and verbal skills

Platform skills

organization skills

Attitudes

Commitment to help

Commitment to org

Self efficacy

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Trainer Credibility

First Impression

Experience

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Training sessions

Be guided by

Your background and knowledge.

The audiences interests.

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Then Prepare.

Gather the information needed Next,organize

Introduction

Body

Conclusion

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Introduction

Prepares listeners to receivemessage

Arouses interest

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Some Opening Strategies

Give a human interest story

Pose an unanswered question

Present a surprise statement Give a startling statistic

Use appropriate humor

Quote a recognized expertAppeal to solve a common

problem

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Body

Divide the whole into comparableparts.

Apply conventional relationships ofdata (time, place, quantity, factor,combination).

Use factors for presenting issues andquestions.

Connect major points with transitions.

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The Conclusion, Ending

Consider

Restating the subject.

Summarizing key points.

Stating that conclusion theclimactic ending.

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Presentation Methods

Extemporaneous from notes,rehearsed

Memorized the most difficult,hazardous

Reading typically dull,mechanical

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Appearance and Physical Action

The communication environment the thingsthat surround you as you speak.

Your appearance how they see you is part of

the message.Your posture also communicates.

So does your walking to and from the podium,

during speechAlso, your facial expressions (smiles, eye

movements, frowns)

Likewise, the your gestures vague in meaning,

but they communicate

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Use of Voice

Vary Pitch

Change Speaking Speed

Use Vocal Emphasis Develop Pleasant Voice

Quality

Improve Through Self-Analysis and Imitation