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Developing Sustainable Water Utilities for Delhi
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Page 1: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Developing Sustainable Water Utilities for Delhi

Page 2: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

“The next war will be fought over water, not politics”

Boutros Boutros Ghali, UN Secretary General, 1985

So lets talk about water!

Page 3: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Water Stress Levels in India

What we have is all we have!

Page 4: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Domestic Consumption

As per BIS Standards IS 10500-2012 with up to date amendments

Sl. No. Parameters Unit Acceptable

Limit

Permissible

Limit

1 pH - 6.5 – 8.5 NO Relaxation

2 Turbidity NTU 1 5

3 Colour Hazen 5 15

4 Odour - Agreeable Agreeable

5 Taste - Agreeable Agreeable

6 Total Dissolved Solids (TDS) Mg/L 500 2000

7 Total Alkalinity (as CaCo3 ) Mg/L 200 600

8 Total Hardness (as CaCo3 ) Mg/L 200 600

9 Chlorine (as Cl) Mg/L 250 1000

10 Sulphate (as So4) Mg/L 200 400

Water Quality standards in India

Page 5: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

• Total Area : 1486 Sq Km

• Population : 20 Million

• Projected Population : 23 Million

• Annual Migration from

• Neighboring States : ~1.4 Million

• Floating Population : ~1.5 Million

• 5-6 Million people live in unplanned habitations

• Coverage with water supply network : 83 %

• Sewerage network coverage : 50 %

• Uncovered : Mainly unauthorized colonies

• Water Treatment Plants : 09 + 6 Nos under execution

• Water Line Network : > 15000Km.

• Underground Reservoirs & Pumping Stations : apprx 117 nos

Delhi’s Demography: Uniqueness

Page 6: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Providing drinking water to every household

Enhance Service Standards for the consumers

Improve water quality

Reduction in Non – Revenue Water (NRW)

Energy Conservation

Better collection efficiency of revenue

Extension of water supply in un-served areas

Functions & Obligation of DJB for Water

Page 7: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Delhi Raw Water Sources

Demand & Supply Gap of Raw

water estimated to be >40%

Current Gap in Delhi > 100MGD

By 2025 Gap in Delhi > 250 MGD

How do we fulfil this Gap to

provide 24x7 water to all ?

Page 8: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Initiatives Taken by DJB for Enhancing Service Standards & Quality Management

DJB has implemented three pilot projects on PPP model with private operators for water

distribution in the command areas of Malviya Nagar UGR, Nangloi WTP and Mehrauli-

Vasant Vihar group of colonies.

In PPP projects, KPIs (Key Performance Indicators) related to improvement in services have

to be achieved in fixed time lines

These projects are of 10 to 15 years O&M duration

Promote Reuse and recycle of Grey water/Waste water

Metering of every household connection

Page 9: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Main Obligations of the PPP Operator

Maintenance of existing water supply network

Replacement of old and defective water lines with hdpe/di pipelines

Replacement of all existing household service connection (HSC) with mdpe

pipes with 15 yrs free maintenance without any cost to consumer

Installation of water meters on every HSC by charging Rs 400/-

Laying of water lines in no network colonies with HSC installation

Regular sampling of water in the project area

Time bound repair of leakages and complaint redressals

Meet out key performance indicators after construction period

Page 10: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Bawana

Haiderpur 1,II

Wajirabad I,II,III

Palla

Under Const.

Soniya Vihar.

Bhagirathi

Chanderawal I,II

Nangloi

Dwarka

Okhla I,II

Under Const.

Need for more Recycling &

Tertiary treatment plants!

Location of WTPs in Delhi

Page 11: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Water tariff charged by DJB

CATEGORY -I (DOMESTIC CONNECTIONS)

Monthly Consumption (in Kilolitre) Service Charge

(in INR)

Volumetric Charge

(Per Kl in INR)

Upto 20 146.41 5.27 ($ 0.08)

20-30 219.62 26.36 ($ 0.40)

>30 292.82 43.93 ($0.67)

Plus Sewer Maintenance Charge: 60% of water volumetric charge

CATEGORY - II (NON-DOMESTIC CONNECTIONS - COMMERCIAL/ INDUSTRIAL)

Monthly Consumption (in Kilolitre) Service Charge

(in INR)

Volumetric Charge

(Per Kl in INR)

0-06 146.41 17.57 ($ 0.27)

06-15 292.82 26.35 ( $ 0.40)

15-25 585.64 35.14 ($ 0.54)

25-50 1024.87 87.85 ($ 1.30)

50-100 1171.28 140.56 ($ 2.16)

>100 1317.69 175.69 ($ 2.70)

Plus Sewer Maintenance Charge: 60% of water volumetric charge

Revised water tariff w.e.f. 01.02.2018

INR 10 = USD 0.14

Page 12: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Improvement & Revamping of existing water Supply , Transmission & Distribution Network under Nangloi Water

Treatment Plant (WTP) Command Area.

CASE STUDY

Page 13: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Delhi State Boundary

Delhi State Boundary

NWS

PPP Model To enhance the water service in Nangloi WTP command area

Project Area (1/2)

Page 14: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Project Area (2/2)

Project area : 129 Sqm (8.6% of entire Delhi)

Population : 1.5 Million (8% of entire Delhi)

Page 15: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Water Treatment – Inflow & Outflow

Page 16: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

NWS has been awarded 15 year contract for 24x7 water supply at Nangloi area in Delhi;

Total project cost of INR 6640 Mn.

Nangloi Water Services Pvt. Ltd.

Swach Environment Pvt. Ltd.

Veolia India Pvt. Ltd.

49% - INR 301.3 Mn. 51% - INR 313.7 Mn.

Lenders

Bank of India – INR 1000 Mn.

Srei Infrastructure Finance Ltd. –

INR 844 Mn.

Statutory body providing grant funding

Delhi Jal Board (DJB) – INR 4180 Mn.

(Grant + Escalation)

Eq

uit

y

inv

est

ors

Project Structure

Design-Built-Finance-Operate-Transfer (DBFOT) contract for 24x7 water supply

INR 100 Mn. = USD 1.41Mn.

Page 17: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

HYBRID ANNUITY MODEL

Project Cost

DJB Share

(70%) of WTP & Network Piping Distribution INR

3209.8 Mn.

+ (100%) of Road Restoration

works INR 1937.7 Mn.

Operator’s Share (30%)

INR 1375.6 Mn.

Total Estimated

Project Cost

INR 6522.8 Mn.

INR 100 Mn. = USD 1.41Mn.

Page 18: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

PROJECT OVERVIEW

Company Overview Key Stats

Project Cost

Particulars Nos.

Coverage Area (sq. Km) ~129

Population (mn) 1.07

# of House Service Connections

(HSC – Jan’19) 1,51,408

Operator Fees paid by DJB for water

billed (Current rate) INR 17.73/ KL

In INR Mn. Total NWS share

Water infrastructure 4590 1380

Escalation arising out of

inflation 970 -

Operator capex/ interest cost 1080 1080

Project cost

(excluding – road restoration) 6640 2460

NWS holds a 15 year contract on PPP model for water supply system in Nangloi area, New Delhi

One of the largest water distribution projects in India awarded to a private party

Fully funded project, where required equity has been fully invested; required debt available

70% grant on project cost from Government (DJB).

10 year income tax holiday under IT rules.

The related Road Restoration including escalation would be entirely funded by DJB.

Operations revenue started since hand over.

Project completion expected by Dec 2019.

Note: Current approved COD is Sep 2018; extension

to Dec 2019 is awaited and expected soon.

Project Overview

INR 100 Mn. = USD 1.41Mn.

Page 19: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

DJB would pay grant on Capex for Water Infrastructure (@70%) and for related road restoration works

(@100%) including escalation arising from inflation.

DJB would pay Operator Fees @ Rs14.99/KL (plus yoy escalation) of Water Billed for Concessional

Period of 15 years. Presently this rate is 17. 73/KL

DJB would supply the raw water which is to be treated and distributed by Operator. It will ensure free

availability of minimum 40 MGD of Bulk Water and additional 7.5 MGD of Treated Water to the

Operator.

DJB would provide free guaranteed electricity ~15.6mn Kwh for 1st two years and ~13mn Kwh

thereafter.

DJB would provide guaranteed payment to Operator for 35,000 KL/Day for first 3 years

If DJB supplies less than 80% of guaranteed water for more than 30 days, then Operator shall be paid

minimum 80% of last one year average billing and is valid for next 60 days, beyond which Operator

can charge Extraordinary Rate

Concession Agreement : Key Terms

Page 20: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

20

PROJECT PROGRESS AND ROADMAP (1/2)

PROJECT ROADMAP

Clear roadmap for next 2 years for completion of the project

• Project progress: N/A

• HSC: 68,000

• NRW: 73%

• Guaranteed Collection efficiency: 80% till COD

@ Takeover

• Project progress: 52%

• HSC: 1,51,931

• NRW: 66%

• Guaranteed Collection efficiency: 80% till COD

Current

• Project progress: 66%

• HSC: 1,59,512

• NRW: 55%

• Guaranteed Collection efficiency: 80% till COD

Mar’19 (Target)

• Project progress: 100%

• HSC: 2,63,992

• NRW: 40%

• Guaranteed Collection efficiency: 80% till COD

Dec’19 (Target)

Note:

HSC: House Service Connection; NRW: Non Revenue Water

Project Progress & Roadmap (1/2)

Page 21: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Strict adherence to best operational practices have led to marked improvement in operating performance

Implementation of district metering systems to bring about reduction of NRW

Swift replacement of old connections and defunct meters

Strict and timely action as per DJB norms against illegal users and defaulters

GPS based photo-meter reading to improve reading accuracy

Addition of new connections in no network area

Implementation of best operational practices as contributed by our international stakeholder Veolia

Improvement in operating parameter of water treatment plant with higher recovery of processed

water and reduction in power consumption

Various sustained and dedicated efforts have led to this remarkable improvement in operating performance

Project Progress & Roadmap (2/2)

Page 22: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

1. Enhance Service

Standards and 24x7

water supply

4. Improved

water quality

Pertaining to Quantity of water

• Overall availability and equitable distribution

• Illegal and unauthorized water connections from DJB water lines in network and no network colonies

Pertaining to Quality of Water

• Contamination due to aging network

Pertaining to Cost of Operations and

tariff structure

Pertaining to hours of supply

• Intermittent supply vs. 24X7 supply

Pertaining to “unaccounted for water”

• Physical as well as revenue losses

Key Issues- NWS Project

Page 23: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Illegal and unauthorized water connections from DJB water lines in network and no

network colonies

High non revenue water ( 79 % in 2013)

Reluctance of residents to take legal connection

Reluctance of consumers for installation of water meters

To carry out capex work for laying new pipe lines with heavy traffic

Acceptance of a private operator as a water service provider

Challenges faced in Nangloi PPP Area

Page 24: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Extended Unauthorized Water Connections

Challenges faced in Nangloi PPP Area

Page 25: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Picture for Pipe Laying Delhi Metro Area Photo for Pipe Laying at Delhi Metro Area

Page 26: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Scenario at Take Over Stage – Network Health

Page 27: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Photo for Recycle System of WTP

Inlet of Sludge Water at Sump

Inlet of Sludge Water after Recycling

Page 28: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Additional Recovery of 2 MGD of Water on annualised basis for entire concession

Diagram of Recycling Water System – WTP

Page 29: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Methodology adopting for NRW Reduction & DMA Managment

Page 30: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

PPP- Nangloi WTP- DMAs

Page 31: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

793

Capex-Pipe Laying – HDPE

Page 32: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

156

Capex-Pipe Laying – DI

Page 33: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

PE pipes - Use of Medium Density Polyethylene pipe for HSC and HDPE

pipes for distribution Network

PE Pipe Cont……

Technical Innovation In PPP Project

Quality Total System Cost Service Life Reliability

Page 34: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

TECHNICAL INNOVATION IN PPP PROJECT Technical Innovation In PPP Project

Page 35: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Electro-fusion saddle Appropriate saddles to provide House Service Connection on PE pipe line, standard EN 12201-3 / ISO 4427 .

TECHNICAL INNOVATION IN PPP PROJECT Technical Innovation In PPP Project

Page 36: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

• Good quality of materials (Body – Ductile Iron, Strap

– Stainless Steel with Epoxy coating, nut bolt- Brass)

which guarantees a life time equal to those of the

pipes and are also anti corrosive.

• Reduced risk of leakage – No metal to metal contact

due to insertion EPDM bush.

• Perfect stability on pipe, whereas ferrules prone to

bend and leak, where pipe laid at shallow depth due

to surplus /traffic load.

TECHNICAL INNOVATION IN PPP PROJECT Technical Innovation In PPP Project

Page 37: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction
Page 38: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction
Page 39: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

• An average 15 % Reduction in NRW , some areas reduced by > 25%

• 91% increase in consumers

• Reduction in water contamination complaints

• Customer satisfaction

• 80 % consumers have water meters

• Significant Reduction in losses at water treatment plant & increase in Yield

• 24 hr toll free complaint number

• On line payments by mobile Bill collection

• ATM payments

Achievements in Nangoi PPP Project

Page 40: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

address social and ethical concerns

effective programme governance structure

Effective Revenue Management (O&M, NRW, Billing, collection)

Growth facilitated by intelligent systames

Holistic Approach

Page 41: Developing Sustainable Water Utilities for Delhi · 2019. 7. 16. · Improvement in operating parameter of water treatment plant with higher recovery of processed water and reduction

Sourav Daspatnaik Chief Executive Officer Swach Environment Pvt. Ltd. Tel: + 91 33 6606 7856 Email: [email protected]


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