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Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita...

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#ATPCOelevate Kevin Zhang, Travelsky Limited Development and Trends of Airline Retailing in China
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Page 1: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

#ATPCOelevate

Kevin Zhang, Travelsky Limited

Development and Trends of Airline Retailing in China

Page 2: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

01 Market Change and New Opportunity

Page 3: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Elevate 2019Note: The s tat is t ics don' t inc lude the fore ign a i r l ines

Source :CAAC

Gro

wth

Trend

of

Air Passen

ger Traffic in

Ch

ina

Air Passenger Traffic in China is still growing, but Growth Rate slows down

9.70% 10.30% 13.70%

18.80%

33.30%

22.70%

7.40%

10.00%

6.80%9.50%8.80%

10.60% 10.10% 9.40%10.70%

13.70%15.00%

11.90%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

0

100

200

300

400

500

600

700

2011 2012 2013 2014 2015 2016 2017 2018 2Q 2019

Number of Passengers Growth Rate (%)Domestic Routes Growth Rate (%)International Routes

Page 4: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Changes in China tourism market with the increase of GDP per capita 2001-2018 (Unit : US$)

Total Tourism Revenue in China 2001-2018 (Unit: Trillion RMB)

0.50.560.490.680.770.891.11.161.291.57

2.252.59

2.953.73

4.134.69

5.4

0 2 4 6

In 2011 , When GDP per capi ta was more than 5000 US dol lars , Ch ina became a mature le isure and vacat ion market .

$ 5000

In 2008 , When GDP per capi ta was more than $3000 , le isure tour ism is booming

.

$3000

In 2001 , When GDP per capi ta was more than $1000 , tour ism market entered a rap id

development era .$ 1000

In 2006 , When GDP per capi ta was more than $2 ,000 , le isure tour ism took of f

.

$ 2000

GDP Per capi ta:64520 .7RMB(About $9509 .8753)

$9509 2018

2017

2016

2015

2014

2013

2012

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

2001

5.97

From 【Business Travel Market】 to 【Leisure Travel Market】

Source: National Bureau of Statistics

Page 5: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Consumers'

Demand

Became

Diversified

Consumers

Prefer Shopping

on the Mobile

Device

Consumers

Developed Online

Consumption Habit

Consumers'

Requirements for

Product

Consistency

Elevate 2019

From 【Stone Age】 to 【 Internet Age】

Page 6: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

02 Airlines' Strategy and Change

Page 7: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

All Domain of Travel All Touch Points of Passenger

Airlines' Strategy

All Domain of Airline

All Domain ofTransportation

All Domain ofTravel

Booking

Pre-Trip OutBound On Board

Transfer Return Post-Jounrney

ShoppingDream&Planning

Page 8: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Airlines' Change: Promote Airline Direct Channel

Source : Trave lSky

China Air Market Share by Channel

Page 9: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Elevate 2019

【Airlines' Change】

Expand New Channels

Page 10: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Social Media

WeChatMini Program

Page 11: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

E-commerce Platform

FliggyFlagship Store

List of Flagship Store in Alibaba's Fliggy

Flagship Store Entrance of China Eastern Airline

Page 12: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

NDC

Airline: China Southern Airlines is certified by IATA NDC Level 4 certification

Elevate 2019

IT Provider: TravelSky is certified by IATA NDC Level 4 certification - IT Provider and Aggregatorand working with OpenJaw on Cathay Pacific'sNDC project

Agent: The six big Chinese OTAs/wholesalers are taking NDC contents from both Chinese and foreign airlines

Page 13: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Elevate 2019

【Airlines' Change】

Sell New Products

01

02

03

Branded Fares

Optional Services

Air-Rail Intermodality

Page 14: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Branded Fares

Page 15: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Optional Services

In 2018, Seventeen Domestic Airlines

Five kinds of Optional Services

Cabin Upgrade,17.38%

Baggage,

46.28%

Seat Assignment,36.33%

Other, 1%

Cabin Upgrade

Baggage

Seat Assignment

Other

Page 16: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

Air-Rail Intermodality

Page 17: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

我们正处在【数字化转型】的十字路口…

We are at the Crossroads of the Airline Retailing Revolution…

Page 18: Development and Trends of Airline Retailing in China...2019/10/02  · In 2011, WhenGDP per capita was more than5000 US dollars, China becamea mature leisure and vacation market. $

#ATPCOelevate


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