Date post: | 14-Jul-2015 |
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DevOps Inspires a New Era of Software Quality
Anne Hungate November 5, 2014 [email protected] @annehungate
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Setting the Context
• How many folks in the room are in the Software Quality profession?
• How many have heard any talks or read any white papers about re-skilling the quality workforce?
• How many people have rolled their eyes when their test lead had a dramatic moment related to a quality challenge?
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Quality Assurance: Enablers
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The Heart of a Tester
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The “service” helps customers accomplish their jobs to be done
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Jeff Sussna, “Continuous Quality: What DevOps Means for QA” Design Thinking | Cloud Computing | Continuous Delivery Consulting at Ingineering.IT on Jun 21, 2013
Measure both the Process and the Product
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Defect Density
DRE
Defect Arrival Pattern
Change Requests
Customer Satisfaction
Mean Time to Restore Service
Mean Time Between Failures
Engineering v. Assurance
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• Engineering (en-juh-neer-ing) noun. The practical use of scientific knowledge to design and make things that people use in everyday life. (American Heritage Children’s Dictionary)
• Assurance (uh-shoo r-uh ns) noun. A positive declaration intended to give confidence (Dictionary.com)
Key Take Away’s
Customer Advocacy
Quality Analytics
T.E.A.
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T is for Tools • More than just Quality Center and LoadRunner
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E is for Environment • The era of waiting 3 weeks for an environment
refresh is over … virtualize everywhere
15 Free Picture: CircuitsID: 209246 © John Valenti | Dreamstime Stock Photos
A is for Automation • A is for Automation for All, not just a few
people who took a QTP class
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