DevOps: You should be Iron Man, not a Robot

Luke KaniesFounder and CEO, Puppet Labs@puppetmasterd

Tuesday, December 13, 11

Puppet was born at LISA

Tuesday, December 13, 11

DevOps

http://evbdn.eventbrite.com/s3-­‐s3/eventlogos/2231077/1213482559-­‐1.png

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Development

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Devbecoming

Ops

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Opsbecoming

Dev

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Ops

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ImprovingOperations

http://t1.gstatic.com/images?q=tbn:ANd9GcRPXWBANeLWKZTa2OvZX6pLQ1aBo-­‐PNrM8TesY-­‐pRnmyWGa-­‐yd_

Tuesday, December 13, 11

CulturalChange

http://eslandeducation.wikispaces.com/file/view/culture.jpg/232707598/culture.jpg

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ImprovingSysadmins

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Minimal Process

http://switchboard.nrdc.org/blogs/ddoniger/the_phony_train_wreck_-_part_i.html

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Better tools

http://www.gadgetrivia.com/7792-best_multi_tool

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Collaboration

http://codeamplifier.com/2011/01/23/tools-team-test-5-steps-to-better-tools/

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Automation

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Knowledge Workers

http://photo.outlookindia.com/images/gallery/20101220/call_centre_20110110.jpg

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Automation is coming

http://t2.gstatic.com/images?q=tbn:ANd9GcRSjOE5BJr_A2IvmjZk1tCj7LU_qENIb58MuGqQWxU2DGqETHz-

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Scale

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Agility

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Criticality

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Financial trading isn’t automated

http://cache.wists.com/thumbnails/4/23/423f8ad4a0494cd4855ae3c32a31606c-orig

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YouChoose

http://t3.gstatic.com/images?q=tbn:ANd9GcQWRuZpmFkyvK2_5Gx-ll5yrgiBC-HgbRzzSIMMJBmoW07Q1KuS

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Mechanical vs. AI

http://t1.gstatic.com/images?q=tbn:ANd9GcQU_TAHoChFeQoux1FFAx3T4GyQO87R5QgNXlvGSSdYMlti7CHhYg

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YourSpecialPower?

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ls -hjvwz

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Understandingand

Deciding

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OldNews

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SlowChange

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They haven’t waited

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We can’t

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AgileDevelopment

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2001: Agile Manifesto

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Individuals and interactions over

processes and tools

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Working software over comprehensive documentation

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Customer collaboration over contract negotiation

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Responding to change over following a plan

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Why agile?

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Dev: On time, under budget, wrong product

http://diykenya.files.wordpress.com/2010/08/tire_swing.gif

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Ops: Secure, stable, 18 months to deploy

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“I don’t need to know why”

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YouChoose

http://t3.gstatic.com/images?q=tbn:ANd9GcQWRuZpmFkyvK2_5Gx-ll5yrgiBC-HgbRzzSIMMJBmoW07Q1KuS

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Get in the way

http://t0.gstatic.com/images?q=tbn:ANd9GcT7Ih2Vpm--GB0kA4cEVA7fbd7xDgSiNfDggMgQuYOenNZ5KZjBiA

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CompetitiveAdvantage

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Security and Stability are the ante

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Business needs payyour salary

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Cultural Change

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We need to change

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Development

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Business

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You

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Serve the business

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Process

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Exists for a reason

http://t0.gstatic.com/images?q=tbn:ANd9GcQHJKV3omm4ov_CU7CJovofE_QGi9xsg_vPz1QHZlKXmlYtt2bB-Q

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Change Management

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ConfidenceWithoutProcess

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Confidence through Tooling

http://www.mdpretech.com/images/Products/Precision%20Tooling%20for%20IC%20mold%20and%20Plastic%20mold.jpg

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ToolAdoption

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Developers Win

• Continuous Integration• Version Control• Automated testing• Syntax checking• Bug trackers• Dev/Test/Build

• Spring, JBOSS• Node.js• Ruby on Rails• PaaS• New Relic

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Sysadmins areConservative

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Needs change faster than we do

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Find a way

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Self-service

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Cloud Computing

http://t2.gstatic.com/images?q=tbn:ANd9GcRSjOE5BJr_A2IvmjZk1tCj7LU_qENIb58MuGqQWxU2DGqETHz-

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Collaboration

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Operations is not the reason

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Enablement

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Who?

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YouChoose

http://t3.gstatic.com/images?q=tbn:ANd9GcQWRuZpmFkyvK2_5Gx-ll5yrgiBC-HgbRzzSIMMJBmoW07Q1KuS

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Summary

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Operations

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Culture

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You

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Questions?

Tuesday, December 13, 11