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Understanding and Applying DFSS
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Webinar 1 – April 16th : - Introduction to DFSS - DFSS vs. Lean Six Sigma DMAIC
Webinar 2 – April 23rd : - Performing financial analysis on DFSS projects - Performing sensitivity analysis on financial analysis
Agenda
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What is DFSS
Design for Six Sigma (DFSS) is the act of designing a product, process or service resulting in a Six Sigma (virtually defect-free) output that satisfies both external customer and internal business critical to quality, delivery and cost requirements
DFSS is cross functional and customer driven process
DFSS is structured problem solving process focused on predicting and preventing defects.
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What is DMAIC
DMAIC is the act of improving a product, process or service resulting in a Six Sigma (virtually defect-free) output that satisfies selected external customer and/or internal business critical to quality, delivery or cost requirements
DMAIC is cross functional and customer driven process
DMAIC is structured problem solving process focused on eliminating defects.
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Why it is Needed
70% 30%
Sources of Defects
Design
Manufacturing/
Operations
Most product and process defects are “designed” in!
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The DFSS Cycle
Customer Requirements
System Requirements
Process Requirements
Require
ments
Flo
wdow
n C
apabili
ty F
low
up
Input Requirements
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The DFSS Process: DMADV
Opportunities & Goals
Voice of Customer
Sub-systems, inputs, processes
Design satisfies VOC
Product/Service/ Process Options
Verify Design Analyze Measure Define
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The DMAIC
Problem definition
Understanding of current situation
Solutions generated
Sustainable solutions implemented
List of root causes
Control Improve Analyze Measure Define
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The DFSS Process: Tollgate Reviews
Verify Design Analyze Measure Define
Review Customer CTxs (Requirements)
Review Financial Analysis
Review Project Risk
Review Resource Needs
Review Timeline
Approve Charter
Close Project Review
Charter
Approve
Investment Approve
Concept
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Benefits of DFSS
From
Reacting to poor
product quality Specification change and
scope creep Crisis Management
Quality by Inspection Bad projects never die
To
Proactive predictions of
product quality VOC documented clearly
and early Requirements
Management Quality by Design Bad projects are killed
early
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DFSS vs. Lean Six Sigma DMAIC
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Comparing DMADV to DMAIC
DMADV
Prevent Defects
All CTxs
Scope defines duration
Subject Matter Expert Problem Solvers
No predetermined source for solution
Uses Six Sigma Tools
Cross-functional Team
DMAIC
Eliminate Defects
A few CTxs
Duration defines scope
Generalist Problem Solvers
Solution assumed to be within existing process
Uses Six Sigma Tools
Cross-functional Team
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DMADV or DMAIC
Does the product/ service exist?
Has the product/ service reached
its entitle-ment?
Will redesign be faster
or cheaper?
DMADV DMADV DMADV
DMAIC
no
yes no
yes
no
yes
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Learn more about DFSS
23rd April: DFSS Lunchtime Series Part 2 Delivering Better Financial and Business ROI on DFSS Projects
Sign up: https://www2.gotomeeting.com/register/823027474
Classroom courses in Europe • 25-29 June, Amsterdam: Full 5 Day Training Course
• 24 May, Brussels: One-Day Innovation Workshop
More information: http://www.bmgi.com/training
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Questions & Answers
Please keep in contact:
Email: [email protected]
Web: http://www.bmgi.com