Dhiren Chatalini, Pringgo Husin, & Dhiren Chatalini, Pringgo Husin, & Jimmy NguyenJimmy Nguyen

Business tool Shows Performance Indicators(PI)

- Focus on small targets areas

Key Performance Indicators - What to do to increase performance

- Related to a strategic objective- More powerful than PI’s

Important Information to User

Contains Scorecards, Reports and Filters

Dashboards

1970s : Idea for digital dashboards for decision

support

1990s: With expansion of internet, started to appear. Digital Nervous System term appears

Present: Can be out of the box, or in house.

History of Dashboards

“…You always are alert to the most important things, and you block out the information that's not

important. And companies really need to have that same kind of thing: the information that's valuable getting to the people who need to know about it.”

Digital Dashboards are just part of the DNS

Digital Nervous System

Stand Alone Software Applications

Web-browser based applications

Desktop applications (widgets)

Specialized dashboards may track all functions in a company (and allow drill down, to video low level data)

Types of Dashboards

Link past business trends & information current

operational data. Alert stakeholders when metrics and indicators

are in red. Decision makers were surveyed and said most

decision making comes after viewing 6-10 data sources

Can integrate Dashboards with databases, spreadsheets and other applications

Dashboard Usage

Benefits of Dashboards

Better Decision

Make better business decisions by bring all key

information

Allows business managers to make:

- Fact-based data

- Data-driven decisions Faster

Decision Information in dashboard is the end result

Web-based dashboards are available to users worldwide

Benefits of Dashboards

Better Performance

Combine data from a variety of systems into a single,

summarized version

Present dynamic and real-world view data

Allows teams to effectively:

- Measure

- Monitor

- Manage

Disadvantages of Dashboards

Time Consuming Employees are required to be

trained to perform the function

Costly Procedure Required to purchase the software

Requires profession

Professional reports takes a lot of experience to create a perfect dashboard

SAP Xcelcius

Components

Data Source

Properties Window

Manufacturing firm:

Present KPI relating to # parts made (in a time frame) # parts that failed

quality testing

Human Resource Dept.# Openings in companyRetention RatesCost of recruiting

E.g. GE Aviation created Digital Cockpit (monitor aircraft makers spare parts)

Dashboard Usage examples by Industry

Strategic Dashboards

Real Life Examples

Used by Management to present KPIs and performance monitoring

Operational Dashboards Present instant and real-time

information

Used by:

- Emergency

- Call centers

- Manufacturing plant

Real Life Examples

Informational Dashboard Geared towards a broader audience of business users

Dashboard are often:- Functional - Amazing outlook

Analytical Dashboards

More strategic dashboards as analysts wants raw data from OLTP