Dialogue with COO

Developed by Natalia Zub and Sergiy Khandogin for HR-IT Club, April’15

This is a story…

…about one interview…

Well, today’s story is about young and fast growing company where managers were not nice friendly, and recruiters who complained about managers.

3

COO explains everything simply….

Recruiters vs Project Managers

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Recruiter: How it looks like

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Please, accept

What COO thinks I do

What PM thinks I do

What I really do

Recruiter wants

6What COO thinks I do

What PM thinks I do

What I really do

Bonus

Minimum candidates

Quick response

Manager: How it looks like

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What COO thinks I do

What Recruiter thinks I do

What I really do

Manager wants

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Bonus

Happy team

Decent low-cost

candidates

COO: How it looks like

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What PM thinks I do

What Recruiter thinks I do

What I really do

COO wants

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ProfitProfit

Profit

The conflict is

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TEAM

CUSTOMER

1

2

3 COMPANY

Building a KPI

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COO again explains everything simply….

Vacancy Age

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Recruitment: vacancy Age and Hold

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Project Vacancy Status When closedNov'14

Dec'14

JanFeb'15

Date of opening

Target time

AgeDays on

holdRecruiters

Innovecs Retention Consultant Closed August 1-Sep-14 30 7 Nataliya Zub

WinTaxi Devops Engineer Closed December 1 11-Dec-14 30 14 Inna Rossoshko

Veset Java Developer Closed January 24-Dec-13 30 29 Inna Rossoshko

Innovecs Engineering Manager Closed January 1-Dec-13 31 24 Maria Porokh

Innovecs Recruiter Closed January 1-Dec-13 32 28 Maria Porokh

Bidz Test Engineer Closed November 1 6-Nov-14 30 12 Inna Rossoshko

Callfire Junior Java Developer Closed November 1 4-Dec-14 30 5 Maria Lysiuk

Innovecs PR Manager Closed November 1 15-Oct-14 30 32 Maria Lysiuk

Innovecs Project Manager Closed November 1 31-Oct-14 30 16 10 Sergey Shyshka

Innovecs Recruiter Closed November 12-Nov-14 30 12 Sergey Shyshka

Ironsource PHP Developer Closed November 1 15-Oct-14 30 35 Inna Rossoshko

NAPC Test Engineer Closed November 1 10-Oct-14 30 37 Liliya Dmitrenko

Callfire Test Engineer Closed October 18-Sep-14 30 23 Maria Porokh

Innovecs Program Manager Closed October 1 15-Oct-14 30 20 Sergey Shyshka

Recruitment: Cost per Hire

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Budget Actuals

# of closed vacancies

Cost per Hire =

KPI for manager: Red Flag again

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KPI for manager #2: Bad attrition

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Good attrition: no loss of billing

Bad attrition: unexpected leaving loss of billing

Show financial efficiency of replacement

There’s always a chance…

Bad attrition converted to good

Value added for managers

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For Recruitment: quick reaction, clear requirements, managers’ support

For Retention: managers monitor red flags and involve HR

For COO: project finance is under control

Manager received satisfaction from work

Cast:

Sergey Khandogin, COO (real person)

Natalia Zub as a Recruiter, HR and interpreter (multi role)

Kowalski as a Project Manager(special guest)

Thank You!INNOVECS HEADQUARTERS6-z, Ivan Lepse AvenueKiev, Ukraine 03680 Office: +38-044-593-7794 Fax: +38 044-593-7795www.innovecs.com