DIAP Partners

Sound

Advice S

cheme

DIAP is funded by the Big Lottery

and operates in conjunction with

Derby City Council

For information about DIAP

services and membership

criteria please contact

Matthew AllbonesDIAP Co-ordinator

Citizens Advice & Law Centre

Green Lane, Derby, DE1 1RS

Tel: 01332 228 723

matthew.allbones@citizensadviceandlawcentre.org

Access2Advice (CIC)

Age UK, Derby & Derbyshire

Citizens Advice & Law Centre

Community Action

Derby Advice

Derby City Council Information

& Advice Forum

Derby United Credit Union

Derbyshire Mind

Derbyshire Advocacy Service

Direct Help & Advice (DHA)

Disability Direct

First Contact Derby

Jobs, Employment & Training

St. James Centre

Leaflet concept Ian Thomas; Photographs courtesy of Marketing Derby

Why ?

The Sound Advice Scheme will

give your organisation;

credibility with potential

funders and partners;

support for the recruitment

and retention of volunteers;

reassurance to clients

about the quality of

information and advice

provided;

recognition of a ‘safe

haven’ where clients will be

treated with sensitivity,

dignity, and respect, at

every point of their

engagement and

empowerment

The Sound Advice Scheme is an

integral element of the

innovative new Derby Integrated

Advice Partnership (DIAP),

involving local voluntary and

community sector organisations,

Derby City Council, and the

community of Derby.

DIAP is the outcome of a shared

vision to deliver high quality

information, advice, advocacy,

and support services to the

people of Derby.

What is it ?

The Sound Advice Scheme

award from DIAP is practical

recognition of the quality of

service for both the organisation,

its client base, and partners.

It builds on the Information and

Advice Forum Level 1 quality

standard.

How ?

The Sound Advice Scheme will be

available to all voluntary,

community, and statutory

organisations across Derby City

who are, or who become, DIAP

members.

Everyone involved will;

support and engage with

DIAP;

ensure staff are trained;

contribute to monitoring;

adopt shared principles for

good practice in information

and advice delivery

This will involve a proactive

commitment and input to the

success of the Partnership, as well

as a commitment to complete

training.

Get Involved

For further details of how to get

involved contact Matthew Allbones, DIAP Co-ordinator, at

the address overleaf.

Sound Advice Scheme

Sound

Advice S

cheme

D I

A P