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Digital Businesses of the Future

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Digital Businesses of the Future Ross Mason, Founder & VP of Product Strategy, MuleSoft Bill Briggs, Chief Technology Officer, Deloitte Consulting LLP
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Page 1: Digital Businesses of the Future

Digital Businesses of the Future

Ross Mason, Founder & VP of Product Strategy, MuleSoftBill Briggs, Chief Technology Officer, Deloitte Consulting LLP

Page 2: Digital Businesses of the Future

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Housekeeping

A recording of this webinar will be available to you in a few hours.

Questions can be submitted at any time throughout the webinar – you can use the “Questions” window, or tweet to @DeloitteDIGI_US or @MuleSoft and use the hashtag #DeloitteMuleSoft.

We value your feedback! Please rate this webinar by selecting “Rate This.”

Page 3: Digital Businesses of the Future

Ross MasonFounder & VP Product

Strategy, MuleSoft

Bill BriggsChief Technology Officer, Deloitte Consulting LLP

Today’s speakers

Page 4: Digital Businesses of the Future

How digital trendscreate enterprise value

Page 5: Digital Businesses of the Future

Copyright © 2016 Deloitte Development LLC. All rights reserved.

DIGITAL defined

Business leaders are grappling with unprecedented change – growing connectivity, competition and consumer power. Disrupt others before you are disrupted means new products, organizations, business models, and ecosystems

Growing competition and consumer power has eroded traditional product-based advantages, forcing companies to shift to a new battlefield: Customer Experience. This requires integrating the entire business to demonstrate value at each and every customer touch-point

Digital acceleration focusing all efforts on breaking new ground or quickly expanding into new space created by a new category. An exceptional front-end strategy must be supported by an exceptional back office, requiring new expertise, processes and systems, and potentially a new operating model

Digital at the CoreIntegrated Front & Back Office

Digital ExperiencesEngaged Customers & Employees

Digital TransformationBusiness Reimagined

Page 6: Digital Businesses of the Future

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Digital ambition matrixMany companies struggle when rebalancing their portfolios out of core offerings because they try to incubate transformational and adjacent opportunities under the same structures, architectures, models, and metrics of the Core.

Adjacent

New Delivery Models

Core

Category CreatorHigher Risk, Higher Return

Consistently InnovativeModerate Risk, Moderate Return

Industry NormLower Risk, Lower Return

Transformational

AugmentedTraditional

TraditionalModel

Extensions andEnhancements

New businessesand capabilities

Core Product/Existing Assets

10%

70%

20%

% Investment allocation

Page 7: Digital Businesses of the Future

Copyright © 2016 Deloitte Development LLC. All rights reserved. 7

Accelerate your digital organization

The Digital Foundry is an aggregation of services that blend strategic expertise, agile delivery methods, and innovative thinking with PaaS enabling technologies

Page 8: Digital Businesses of the Future

Copyright © 2016 Deloitte Development LLC. All rights reserved. 8

Digital trends impacting the enterprise today

– Augmented/Virtual Reality (AR/VR)– Internet of Things (IoT)– Cognitive analytics

www.deloitte.com/us/techtrends2016

Page 9: Digital Businesses of the Future

The immediate potential of AR and VR lies in the enterprise.

Page 10: Digital Businesses of the Future

From sensing to doing emphasizes the “so what” impact of unlocking new capabilities.

Page 11: Digital Businesses of the Future

Artificial intelligence and machine learning can reshape how work gets done.

Page 12: Digital Businesses of the Future

The true potential for reimagining business comes from integrating the trends.

Page 13: Digital Businesses of the Future

Creating the capability for change

Page 14: Digital Businesses of the Future

Copyright © 2016 Deloitte Development LLC. All rights reserved. 14

How to achieve value from these tools

Deep connectivity

hooks are needed in your systems

Page 15: Digital Businesses of the Future

All contents © Mulesoft Inc.

Application networks

Unlock data & capabilities with APIs and connectivity

Built in the context of projects you need to deliver

APIs managed as a network or resources

Self-service drive a new level of reuse

Page 16: Digital Businesses of the Future

All contents © Mulesoft Inc.

Application landscapeSpeed. Agility. Innovation.

• Deep connectivity to support new innovation

• Provides visibility, security and governability at every API node

• Is recomposable: it bends, not breaks – built for change

An application network

BUILT FOR

CHANGE

Page 17: Digital Businesses of the Future

All contents © Mulesoft Inc.

Top Takeaways

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Digital defined: Move from abstract promise to actionable outcomes

Beyond technology trends: Avoid “shiny object” silos

Culture for change: Modernize operating and delivery models

Page 18: Digital Businesses of the Future

All contents © Mulesoft Inc.

Contact us

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If you’re interested in what you’ve heard today and would like more information:

Email [email protected]

Page 19: Digital Businesses of the Future

Q&A


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