Digital City For Electronics - Your Credible IT Partner

COMPANY PROFILE & BUSINESS SERVICES PORTFOLIO

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Contents

IntroductionIT Business ValueThe GB AdvantageLeadership

Financial Summary AnalysisSales Figures 2006 - 2008

Digital City Portfolio Services

Consulting Services IT AuditingOperations ManagementDesign, Implementation and Installation ServicesSupport ServicesOutsourcing Services

Solutions Core and Extended SolutionsDatacenter and Storage SolutionsNetworking Solutions Threat ProtectionPrinting Solutions

Products AlliancesValue-Added Reselling & Awards

The Full Spectrum

Contact Us

INTRO

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Introduction

Digital City is Egypt’s IT Systems Integrator with capacity and experience for providing strategic technology solutions that achieve real business results for business in diverse industries including Financial Services, Telecommunications, Oil & Gas, Textile and General Business. Digital City professionals along with alliance partners provide an unmatched level of domain experience with a results oriented approach. The company delivers business value using IT to empower organizations with innovative and scalable technology solutions that increase their competitive advantage and return on investment.

Since Digital City commenced operations in 2006 under a senior executive leadership having local and international experience, and a professional team, has emerged as one of Egypt’s fastest growing IT companies.

IT Business Value

Businesses today face fundamental local and global competition threats. More than ever, they need IT to help them deliver business value. However, delivering long term business value from IT is getting even tougher in emerging markets. •More than 50% of IT projects fail to meet key business objectives•More than 50% of IT projects are delivered over budget•More than 90% of all IT projects are delivered lateA paucity of internal resources has led companies to look beyond their corporate offices for solutions to challenges of such complexity and magnitude. Many have done so by engaging Digital City in their technology endeavors

The Digital City Advantage

Digital City understands what is needed to deliver business value using IT in emerging markets. That is why it offers End-to-End solutions which cover consulting, technology platforms, system software and tools, applications, systems management, IT optimization, security, maintenance, help desk and networking needs using professionals with advanced experience supported by digital City revolutionary Solutions & Services Design Team.

Digital City Solutions & Services Design Team is staffed by professionals with vast local and international experience that align IT solutions with business objectives. Digital City creates synergy with capabilities in Consulting, Systems Integration and IT Infrastructure Outsourcing, covering Data Center Operations, Managed Services, Change Management, and Project Management, offering scalable IT solutions for all of a client’s needs.

• Digital City brings industry as well as functionality experience into play.

• Digital City professional team has appropriate capability in the process, technology and people aspects of performance improvement.

• Digital City has the methodologies and experience to enable our clients to integrate performance and risk management to take the right decisions to achieve optimal, sustainable results.

Digital City is about delivering world-class solutions and services to its customers.

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Values

Respect for employees, customers and society Integrity in all endeavors Commitment to be customer centric Excellence in delivery Creativity & development for sustainable growth

Leadership Team

Digital City senior Leadership Team spearheads the firm’s strategy. The team is focused on strategies that harness customer relationships by adding value to the customer’s technology initiatives and deployments, and enhance their return on technology investments.

Digital City Board of Directors and Executive Management : A) Ayman Ali (G.M.) B) Ali Z. Mohamed (Managing Director) C) Samir El Saied (Share Holder) D) Mohsen Abd El hamed (Share Holder) E) Mohamed Abd El hamed (Share Holder) F) Laila Mohamed (Share Holder)

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Sales Figures 2006 - 2008

Digital City For Electronics

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Digital City Portfolio Total Systems Integration Solution

As a specialized Information Technology Services Provider, Digital City operates by offering a unique set of services best suited to meet the customers’ information management requirements. Digital City is committed to keeping the customer’s interest first by vendor agnostic and cultivating partnerships with leading global technology manufacturers.

A total Systems Integration (SI) Solution

In IT and SI engagement, Digital City works with the senior client executives to gain an understanding of their business strategy. Subsequently, Digital City professionals make recommendations for aligning technology requirements necessary to support such a strategy. The result is a comprehensive analysis that clearly outlines gaps in the client’s IT landscape, which is used to develop a customized services solution aligned with core objectives of a client’s business plans.

ServicesDigital City can understand your requirements, attend to your needs, and provide you with the right solution that streamlines your information delivery and reduces your TCO - Total Cost of Ownership. Digital City provides you with the following ONE STOP PROFESSIONAL SERVICES:

From design through staging to implementation and completion you can be confident your projects are on-time and on-budget. Project SOWs (Statement of Work) are clearly defined with deliverables and milestones agreed on.

Support Services :We provide you direct access to our expert technical resources, helping you minimize your risks and maximize the benefits of your technology investment. We ensure a rapid onsite support on a 24x7 coverage basis.

Outsourcing Services :Focusing on your core business initiatives makes a lot of sense. We take responsibility of your IT management, making sure a technical specialist is available onsite.We span installations, deployments, technical support, maintenance, warranty repairs and other functions that keep your software and hardware up and running.

Disaster Recovery Services :It’s a fact – physical, natural, and digital disasters occur and they interrupt operations and impact revenue. Your level of preparation and planning will determine your ability to recover. Dramatic lessons have been learned in the past few years, yet some organizations remain unprepared. For Digital City, unknown risks are probable, hence perceivable. Digital City is therefore ready with its proactive mitigation plans as well as its reactive contingency plans, ensuring hereby high availability through providing business continuance services for mission-critical applications.

Consulting Services :We provide Advisory services to help senior management improve the effectiveness of their corporate strategy, process, and operations by assessing business needs and reviewing business functions, plans and directions. We help clients assess different technology strategies, thus aligning their technology strategy with their business or process strategy.

IT Auditing :We audit your IT System to ensure Effectiveness, Efficiency, Confidentiality, Integrity, Availability, Compliance, and Reliability of Information.We present to our customer the risks that will threaten their system, if their plan does not include any or all the 7 COBIT information criteria.

Operations Management :We continuously review our customer activities to achieve service outputs as determined by your organization Design, Implementation and Installation Services :We provide you with a brief orientation session to explain the product features. We verify that all service prerequisites have been met. We unpack, install, configure, and test your Network Components.

Services

WARRANTY SERVICES / UPGRADE

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9x5 next day ResponseOn-Site Next Business Day

Parts & Labour

Parts & Labour

Basic Warranty Entitlement

24 x 7 4 Hour Response

12 x 5 6 Hour Call to Fix

24 x 7 6 Hour Call to Fix

12 x5 4 Hour Response

Services

SERVICES

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NETWORK INFRASTRUCTURE SERVICES ROUTING AND SWITCHING

Routing is the act of moving information across an internetwork from a source to a destination. Routing involves two basic activities: determining optimal routing paths and transporting packets through an internetwork (packet switching). Although packet switching is relatively straightforward, path determination can be very complex. Routing protocols use metrics (i.e., path length, reliability, delay, bandwidth, load, and communication cost) to evaluate what path will be the best for a packet to travel.

Proper design and configuration of routers and switches is a vital part for an effective network. Digital City Engineers are certified by the industry's major networking manufacturers. With an emphasis on reliability and security, Digital City Engineers carefully work with you and the manufacturer to design the right network configuration. We focus on your organization and the processes you perform -- taking everything into account -- from existing equipment and applications, to growth planning and future system needs.

The strength of Digital City network design is our engineering staff. Network Engineers and Senior Network Engineers have 3+ years of collective experience in the Information Technology field designing Local Area Networks (LAN's) and Wide Area Networks (WAN's). Our staff includes Cisco certified engineers like CCNA's, CCNP's, CCDA's and network engineers like MCNE's, MCSE's, and engineers with numerous other manufacturer certifications.

IT infrastructure covers data center, network, and operating platforms with associated middleware(s). Digital City Infrastructure Specialists provide knowledge, skills and experience of systems integration irrespective of disparate technologies and associated complexity. Digital City develops an Infrastructure Blueprint that incorporates business needs, geographical scale and scope, and workload parameters. Deployment Specialists ensure it is high on reliability, scalability, availability and security.Digital City provides network infrastructure services including Consulting, planning, design and implementation for 3Com , Cisco Systems, and other network technologies. This includes Infrastructure Optimization services for Microsoft® platforms.

Digital City helps enterprises and service providers with the following Network Services:

•Wired and wireless networks •Storage networks •Optical networks •Local and wide area networks •Virtual Private Networks (VPN) •Converged Networks (VOIP) •Cabling and connectivity design and implementation •Network security and management services

Digital City Service Delivery is based on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to accomplish the goals of smooth transition and operational excellence.

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OUTSOURCING

Digital City empowers businesses to exploit the real potential of their business by deploying best of breed Technology Solutions. Through the utilization of Business Process Outsourcing, Application Outsourcing and Infrastructure Outsourcing services, we enable customers to focus on their core competencies while Digital Citymanages their non-core competencies, cost effectively.

Reasons why Digital City is a client’s first choice as an IT Outsourcing partner:

• Access to leading edge technologies and resources to harness the most from these technologies • Access to highly skilled individuals with in-depth knowledge in a variety of tools • Reduction in operational costs and improved process efficiencies • Enable customer to focus on its core competencies • Single-Window support for Vendor and Contract Management • SLA and KPI based services

By offering flexible service options, Digital City provides a cost-effective outsourcing solution to help meet changing business demands, sustain growth and help protect your existing technology investments.

SolutionsDigital City competitive advantage comes from combining market leading hardware and software products with consistent high quality services. Our goal is to exceed international standards of excellence set by our strategic partners.

Solutions we provide include a comprehensive set of core IT infrastructure services based on Microsoft, HP, Dell and IBM Platforms, EMC Storage, Systimax Cabling Systems, Procurve HP Networking, McAfee Security, Symantec Security and Storage, Xerox Printing and Imaging, and Lexmark Printers. We are also HP Authorized Resellers through main Distributor.

Core and Extended Solutions:With Core Solutions based on Microsoft Windows Directory Services you gain unified management of identities and resources across the enterprise network, ensuring hereby secure access to your corporate network.With Extended Solutions based on Microsoft Products you extend the capabilities of your corporation to accelerate your reach to your vendors and customers.

Datacenter and Storage Solutions:Data Management and Storage Solutions using NetApp Storage Appliances handle interactions between end users and application programs. Data Management and Storage Solutions provide file services to read, update, add, delete, and browse data in local or remote files. In addition to the permanent data that is the basis of your application, you might need to create temporary data for purposes like processing requests and passing data between tasks or programs. Data Management and Storage Solutions provide queue services for this.You gain: Data integrity, Data backup and recovery, Portability across multiple platforms, high Performance while maintaining excellent functionality.

Networking Solutions:Wire line, wireless, cable and content providers around the world look to Juniper Active Components to help them move from silo, service-specific networks to a converged, next-generation network (NGN) capable of delivering multi-play, business and mobile services.

3Com switches and routers create an inherently intelligent integrated network to adapt for your current and future business needsCabling Solutions provide advanced performance as a built-in capability for copper, fiber optic, and wireless solutions, and truly offer the solutions for the Physical Layer of the Network.

Threat Protection:Businesses require an in-depth, manageable security solution that provides protection against varying security threats and disruptions to business productivity. With McAfee you take the necessary precautions against vulnerabilities.

Printing Solutions:Look more professional and market your products and services more creatively with Lexmark's electronic forms printing solutions. Building on the award-winning strengths of Lexmark printing technology, Lexmark's multifunction solutions provide affordable, centrally managed and distributed hard copy output, including print, copy, scan, and fax.

Solutions

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SECURITY

Digital City Security Services address aspects of information security ranging from strategy, policy and awareness through to the delivery of complete, end to end security solutions. Digital City Consultants enhance your ability to manage risk, contain cost, provide quality service, and overall, achieve business agility in a secure environment.• Security Assessments includes the status of policies and procedures for security management according to the BS7799 (ISO 17799) standard; security posture of servers, storage., operating systems, applications and databases; configuration and management of the physical environment• In-depth examination of critical infrastructure components to reduce security risks. • Development of a security Architecture Design leading to Deployment Methodologies and comprehensive guidelines for a successful implementation and operations of a customer security solution.Security Managed Services include managed, dedicated and virtual firewall services , virus alert services, network intrusion detection & prevention, host intrusion detection, & pretension and incident management. Our products and services enable you to take control of the whole vulnerability management lifecycle

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Alliances

Digital City partners with some of the best IT companies in the world to bring you innovative and comprehensive solutions for your business. Our comprehensive alliances portfolio allows us to offer you greater choice in solutions that transform your business and position you for competitive advantage.

Some of our Alliances are:

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Value-Added Reselling

Although Digital City primary lines of business are service related, Digital City also plans and designs the physical IT infrastructure of clients and sells multi-vendor hardware.

Digital City has technology and services relationships with the world's largest IT hardware and software manufacturers. Digital City is platform independent. Being vendor-neutral, we work closely with our customers to design and deliver an optimized infrastructure deployment. This is made possible by the rigorous training and certifications of our technical professionals.

Structured CablingActive Components

WirelessLAN TelephonyWAN SolutionsIP Telephony

UPS / Printers /ScannersBackup SolutionsStorage Solutions

Datacenters Servers

Desktops / NotebooksHandheld PCs

MS Infrastructure SoftwareBackup SolutionsAntivirus Solutions

Disaster recovery solutionsBusiness continuity solutionsSmart cards payment solution

The Full Spectrum

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REFERENCES

Selected Customers

Chemical/Petrochemical• Schlumberger• Group Schneider• البترولية الخدمات شركة• ENNPI• Gasco• البترولية السهام• Arab Chemical

Healthcare / Hospitality• Dar El Fouad• Roche• لالدوية المصرية الشركة• للكبريت الحديثة المصرية الشركة

Government Sector• مصر لكهرباء القابضة الشركة• اليوم أخبار مؤسسة• للطيران مصر

Services/ Transportation• EDS• Daewoo Egypt• Toyota Egypt• Abo Ghaly Motor• Aboul Fotouh• Albatrous• Bon Apetit

Education Sector• CIC• British University• Port Said School• British School

Finance/ Insurance• Credit Lyonnais• EFG Hermes• HSBC• El Watany El Masry• Gulf Egyptian Bank• المالية االوراق بورصة• BDO Consultant

Manufacturing/Retail• Ring• Ezz Steel• Amricana• Orascom For Trading• PAPA Jones

Telecomm/ Networks• BTC• Egypt Linx

Private Sectors• AVIT• Trust Group• El Azhar Park• للمستلزمات العالمية المصرية الشركةالسياحية

CON

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Contact Us

info@DigitalCity-eg.com10 Gamal El Din Afifi – Nasr CityTel: +202 – 26700229 – 26700253 - 26700290Fax: +202 - 26719554http://www.digitalcity-eg.com