Dr Will SimmLancaster University
November 2011
#riotcleanup
Photo: flickr.com/artisrams/
“Local People Know Local Issues Best”
Photo: flickr.com/artisrams/
Love what they have done with
the square.
Photo: flickr.com/artisrams/
Need to catch the
bank before it shuts.
Town centre
needs more signposting
Photo: Adam Nieman
Photo: flickr.com/photos/csaila*Source: 8th annual Ofcom Communications Market report http://www.ofcom.org.uk/cmr
27% own a smart phone
77% have Internet access
47% use social media
Multi-Channel Input1
I don’t feel safe in Williamson park after dark _
#VYV
Comment Processing2
Comment Stored & TaggedWeb Accessible
APIGenerates live
comment summaries for
feedback & visualisation
Comment Processing
Comment Stored & TaggedWeb Accessible
2
APIGenerates live
comment summaries for
feedback & visualisation
Classifier to estimate
“actionabilty”
Semantic tags selected to
represent topic
Senora sentiment estimation
Feedback & Interaction3
Lancaster Library,
Nov-Dec 2009
OurCity Manchester April-May 2011
@adamnieman
I don’t feel safe in Williamson park after dark _
Photo: Adam Nieman
What about the quality of data?Photo: flickr.com/clairity/
Is it intelligent enough?
Isn’t it just for grumblers?
Photo: BBC
www.voiceyourview.com@voiceyourview
Project Team:Prof. Jon Whittle (PI)Dr Maria-Angela FerrarioProf. Andree Woodcock Kate FrankovaLaurence Garton
Presented by: Dr Will [email protected]
@willsimm
Dr Busayawan LamDr Therese Lawlor-WrightMark RaineyProf. Jane BinnerDr Ryan DavenportDr Baseerit Nasa