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Digital Ecosystem Management (DEM) | BearingPoint

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Digital Ecosystem Management The new way to grow
Transcript

Digital Ecosystem Management

The new way to grow

Contents

How to grow in a digital world

Big challenges for growth

Big opportunity – a new industrial revolution

Unprecedented disruption

The winning business model

Digital Ecosystem Managers – the growth stars

Digital Ecosystem Management - for you

Implementing DEM

Our current DEM projects

The benefits of our DEM solution

Five ways to get started

Find out more

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How to grow in a digital world

Growth is critical for all organizations. It makes it easier to fund new investments, attract talent and acquire assets.

Economic stagnation and digital disruption underpins the need for a sound new growth strategy.

Traditionally, you’d grow organically or via M&A, or a combination of the two. But these can be slow, ineffective and value destroying.

Now, innovative forward thinking enterprises have a third way to grow – not just moderately but exponentially. We call it Digital Ecosystem Management (DEM).

Digital Ecosystem Management

M & A

Organic Growth

03

In addition to global economic stagnation, companies are hampered by significant challenges:

Big challenges for growth

Capital markets demanding short term profits

Culture of the organization suits the past rather than the future

Increasingly demanding and disloyal customers

IT spaghetti hampers effective market innovation

04

“I skate to where the puck is going to be, not to where it has been.” Steve Jobs

The puck is heading to the industrial internet of everything, where people + data + processes + things are all increasingly connected in real time, creating and encouraging new disruptions and new opportunities in all sectors.

This is set to have a much greater impact than the consumer internet of today.

There are trillions of dollars of value at stake.

This is a big opportunity if you approach it in the right way.

“We stand on the brink of a technological revolution that will fundamentally alter the way we live, work and relate to one another – a fusion of technologies that is blurring the lines between the physical, digital and biological spheres.”The World Economic Forum, Davos, 2016

$8 trillion of new IoT-enabled business and consumer services (Revenues, Global)

Big opportunity – a new industrial revolution

US$ TRILLION

2015

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08

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2016 2017 2018 2019 2020 2021 2023 2024 20252022

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Sources: BearingPoint

Unprecedented disruption 06

Sensors, robotics, artificial intelligence, nanotechnology, 3D printing, renewable energy, biotech + maturing social, mobile, analytics and cloud technologies = an endless amount of data that will unleash an extraordinary wave of industrial innovation.

Self-driving trucks raise productivity

3D-printed body parts

Increased energy output

New retail/commerce concepts

Intelligent appliances

All-knowing cities

The $8 trillion opportunity by sector

Sources: BearingPoint

Manufacturing CitiesNavigation & Logistics RetailPersonal Wellness WorkplacesVehicles Home

YOUR CUSTOMERS& MARKETS

OTHER PEOPLE’SCUSTOMERS & MARKETS

END USERS

YOUR PRODUCTS, SERVICES & DATA

OTHER PEOPLE’SPRODUCTS, SERVICES & DATA

INNOVATIONS FROMDEVELOPERS

DIGITAL PLATFORM

$ $ $

$ $ $

DATADATA

Some businesses know how best to grow in the digital economy – not just steadily but exponentially.

From Apple to Alibaba, Amazon to Airbnb - today’s growth stars have the same winning business model: they create digital platforms that manage and monetize vibrant ecosystems of consumers, producers and innovators.

They leverage the resources and creativity of other people to stimulate innovative solutions for markets, and in so doing they increase demand for their own core products and services.

They grow exponentially when they: 1. create open, plug and play infrastructure; 2. proactively curate their ecosystem; 3. obsessively collect data to optimize their operations.

Did you know:

50% of the world’s top 30 brands and 70% of the $1bn+ unicorn start-ups now manage digital ecosystems, with powerful self-reinforcing network effects.

The winning business model

50% 70%

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Digital Ecosystem Managers – the growth stars

The world’s top 170 Digital Ecosystem Managers are now worth over $4 trillion. They are predominantly US and Chinese companies. Only 4% are European-based*.

AppleThe most valuable company in the world not because it makes the best devices but because it has created a platform that incentivizes millions of developers to create millions of apps which drive demand for Apple’s core business – consumer electronics.

AirbnbAirbnb became the biggest hotelier in the world in 2015 by rooms served, with only 2,500 employees and without owning any hotels.

UberUber took just seven years to be operational in 67 countries and have a valuation higher than General Motors.

AlibabaAlibaba’s was the world’s biggest ever IPO in 2015 – its prospectus mentioned ‘ecosystem’ 160 times. 75% of Chinese e-commerce transactions go through it. With unique knowledge of the market, Alibaba now offers its own services to the market.

AmazonAmazon grew to record levels by making its infrastructure available to third parties, including competitors.

*Source: The Center for Global Enterprise, January 2016

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Leading companies across multiple sectors are now racing to incorporate Digital Ecosystem Management (DEM) into their model. It’s not about trying to become the next Apple or Uber – simply about creating rapid new growth by adopting and adapting DEM for you.

At BearingPoint we offer a complete solution: consulting services, our award-winning DEM software Infonova R6, systems integration and managed services. Our solution easily integrates with legacy systems and processes, so you, your partners and other third parties can start using it straightaway.

Digital Ecosystem Management - for you

YOUR CUSTOMERS& MARKETS

OTHER PEOPLE’SCUSTOMERS & MARKETS

END USERS

YOUR PRODUCTS, SERVICES & DATA

OTHER PEOPLE’SPRODUCTS, SERVICES & DATA

INNOVATIONS FROMDEVELOPERS

DEM PLATFORM TENANTS

SHARED TOOLS FOR MONETIZATION

YOUROPERATIONS

$ $ $

DATADATA

$ $ $

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Did you know:Modern software allows you to launch new services at low cost.

Implementing DEM (stage one)

Overlay a light-touch DEM platform to your existing IT to enable you to launch advanced new services:

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YOUR CUSTOMERS& MARKETS

YOUR PRODUCTS, SERVICES & DATA

$

DATADATA

$

DEM PLATFORM

SHARED TOOLS FOR MONETIZATION

YOUROPERATIONS

YOUR LEGACY IT

Did you know:You can reduce your overall cost structure by sharing your platform.

YOUR CUSTOMERS& MARKETS

YOUR PRODUCTS, SERVICES & DATA

OTHER PEOPLE’SPRODUCTS, SERVICES & DATA

$

DATADATA

$ $

INNOVATIONS FROMDEVELOPERS

DEM PLATFORM

SHARED TOOLS FOR MONETIZATION

YOUROPERATIONS

Implementing DEM (stage two)

Enable other people to use your platform to create services for your customers (as Apple does with its App Store):

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YOUR LEGACY IT

Did you know:You can generate new revenue streams by attracting tenants to your platform, or from being a tenant on someone else’s platform.

INNOVATIONS FROMDEVELOPERS

YOUR CUSTOMERS& MARKETS

OTHER PEOPLE’SCUSTOMERS & MARKETS

YOUR PRODUCTS, SERVICES & DATA

OTHER PEOPLE’SPRODUCTS, SERVICES & DATA

DEM PLATFORM TENANTS

SHARED TOOLS FOR MONETIZATION

YOUROPERATIONS SOLUTIONS MARKETPLACE

$ $

DATADATA

$ $

Implementing DEM (stage three)

Enable other people to run their business on your platform (as Amazon does):

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YOUR LEGACY IT

Did you know:As a DEM platform owner, you can leverage data in the ecosystem to generate unique insights and gain a competitive edge.

YOUR CUSTOMERS& MARKETS

OTHER PEOPLE’SCUSTOMERS & MARKETS

END USERS

YOUR PRODUCTS, SERVICES & DATA

OTHER PEOPLE’SPRODUCTS, SERVICES & DATA

INNOVATIONS FROMDEVELOPERS

DEM PLATFORM TENANTS

SHARED TOOLS FOR MONETIZATION

YOUROPERATIONS SOLUTIONS MARKETPLACE

$ $ $

$ $ $

DATADATA

Implementing DEM (stage four)

Manage and curate your ecosystem – capture and analyze data and optimize value for all participants:

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We are implementing DEM platforms for clients in many sectors around the world. Here are some examples:

Our current DEM projects

Global Cloud PlatformHockey stick growth, bigger

deals, major wins

Satellite TV3m customers supported by 18 staff for disruptive

market entry

Smart CityMonetization of cross-

sector IoT data

Digital MediaNew commerce services

Smart Grid Service HubDramatic expansion of service portfolio

Goverment ITSignificant cost savings for

multiple departments

B2B Servcies ConsortiumCommon interface for

22 Operating Units

Digital Home PlatformDisruptive proposition;

fast to market

Business App StoreFully automated in

40 countries

Telco Quad PlayFirst to market –

75% cheaper, 50% cheaper – 2x revenue uplift

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Our DEM solution gives you a new way to grow by:

• Generate new revenues from new services• Dramatically lowering overall cost structure• Monetizing the innovations of many more third parties• Becoming more relevant to customers

Benefits of our approach 15

Five ways to get started

Executive education to gain a thorough understanding of how and why digital platforms are disrupting and dominating the business world today and changing the rules of strategy, and to explore new business models and growth strategies.

Ninja IT to show how new classes of software, like BearingPoint’s Infonova R6, can be quickly deployed to enable commercial success, while leveraging legacy investments.

Business modelling to build compelling and robust business cases demonstrating how to incorporate DEM into existing business models.

Quick wins to solve short-term problems as well as longer term growth.

Lean start-up to introduce DEM via a rapid test and iterate approach as a catalyst for wider digital transformation.

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DEM is a new discipline that changes the rules of growth strategy. To fully transform and be fit for the future, companies must rethink their role in the world and the way they create and capture value.

We recommend five ways to get started:

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17Digital Ecosystem Management

For more information please go to www.bearingpoint.com/dem

or contact:

Angus WardPartner, DEM [email protected]

Albert Einstein

“We can’t solve our problems by using the same kind of thinking that created them.”

Find out more

Digital Ecosystem Management

M & A

Organic Growth


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