CANCER RESEARCH UK FAILING FAST & LESSONS LEARNED Digital Edge
Transcript
1. CANCER RESEARCH UK FAILING FAST & LESSONS LEARNED
Digital Edge
2. JAMES GADSBY PEET Senior Digital Services Manager @gadsby
[email protected] FAILING FAST
3. FAILING FAST Our digital strategy is not just about
technology
4. FAILING FAST Our digital strategy is not just about
technology
5. FAILING FAST Our digital strategy is about people
6. FAILING FAST Digital Connector Digital Master Digital
Operator Digital Operational Excellence DigitalCustomerExperience
0-2 3-4 3-40-2 Digital Dinosaur
7. FAILING FAST How: A leap forward in our digital operational
excellence Learn through iteration Put customer experience at the
heart of everything we do Being fundamentally active in our
approach
8. FAILING FAST 1) What does success look like?
9. FAILING FAST 2) Report on things you can do something
about
10. FAILING FAST 3) Do something
11. FAILING FAST 4) Be prepared to make decisions without all
the information