Date post: | 10-May-2015 |
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Technology |
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Digital Listening Wade Kwon @WadeOnTweets © 2012 Birmingham Blogging Academy
Photo: Daniel Zedda (CC)!
This is what your audience wants …
What’s the solution?
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Why listen
Brand mentions
Sentiment
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Customer service
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Tools
Google alerts
Facebook lists
Twitter lists
Twitter search terms
Other tools ! Retweets
! Likes
! Comments
! Shares
! +1s
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How to use it
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Track mentions
Send thank yous
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Reward loyalty
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Flaunt it!
Idea development
Focus is the next wave.
Focus intensely on your audience.
Contact me. • [email protected] • BirminghamBlogging.com • @WadeOnTweets • http://itswa.de/pram2012
Thank you
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