Customers must be served with anytime, anywhere and any-interface communication. To come to terms to this new normal, CIOs are burdened to modernize their legacy systems and answer a few questions like:

How to enable connectivity via new channels? Are we prepared for providing more self-service? Is there a strategy in place to handle the rising number of IOT devices? How to enable quick go-to-market for new

products?

The answers to the above questions reside in a robust API management strategy, that requires a composable platform to be built for interaction with customers and to realize business goals through personalized, AI led intelligent automation for customers.When API management is done right, APIs bring business agility fostering rapid business reconfiguration to continually adapt to an unknown future of customer demands, overhauling customer experience, responding to constantly improving competition, and reacting to a wide range of unpredictable sc enarios.

Digital Modernization with Apigee API management

Digital is disrupting conformist business models, and APIs are now driving digital business and have become an essential digital fabric.

© 2019, Sage IT, Inc. All rights reserved.

breed Sage IT enables Digital Modernization by building and managing APIs with one of the best of API management platforms, Apigee. Sage IT enables new digital offerings including customer experience developer portals for clients, with their monetizable assets.

Developer Portal

Set up

Customization

Infrastructure Set Up

Apigee non-prod and prod installation

Organization set up

Roles set up

Development

COE set up

Automation of deployment & Governance

Onboarding of APIs

Email: marketing@sageitinc.comPhone: 214-619-2030

A large insurance and financial services company was challenged by rapidly changing business needs and extensive human workflow for 25,000 agents across USA.

Business Challenge:

Business processes were complex and time consuming in digitalizing the services.

Onboarding the services and clients was time consuming.

They want to improve the financial inclusion was only 30%.

© 2019, Sage IT, Inc. All rights reserved.Email: marketing@sageitinc.comPhone: 214-619-2030

With all the requirements, client was having challenging timelines, for infrastructure setup, implementation, onboarding the developers in 4 months, which includes 100 APIs exposed.

Solution:

Sage IT developed a three-phased dig ital transformation framework including infrastructure, API implementation and developer onboarding. With an automated baseline process for creating the APIs, Sage IT employed a governance team for the implementation of APIs to monitor the standards.

Sage IT also implemented the CICD pipeline for the deployment of APIs to pro-prod and prod environments including the unit testing.

Business Outcomes

100,000 transactions per minute 73% financial inclusion rate is achieved Third party onboarding time reduced from 90 days to 15 days 40% increase in development cadence Partners go from testing to production in 2 days 1,500% increase in API calls 25% improvement in productivity by sharing internal APIs

Case study