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    Digital publishingsolutions of all sizes

    for all types of content

    TECHNOLOGY | CONTENT | DELIVERY e: [email protected] | p: +1.267.640.9158 | WWW.CENVEOPUBLISHERSERVICES.CO

    Making Digital Pay

    BOOKS JOURNALS MAGAZINESDIGITAL

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    decision is about how enriched, complex

    and smart (or smarter) their content (or

    assets) should be to grab the end users

    (and their wallets). For digital solutions

    providers, how much the publishers are

    willing to pay to apply enhanced and

    intuitive solutions to their content

    would decide how high the level of offer-

    ings would go. In short, everything has a

    price and finding a workable business

    model is getting more complexand

    crucialthan ever.

    Controlling ContentAs we speak, content is being scanned,converted, reformatted, enhanced,

    spliced, diced, structured, dechunked,

    animated, fattened (or trimmed) andslicked up for distribution through all

    types of devices and platforms. The need

    for content consistency, portability, effi-

    ciency, accuracy and speed is overwhelm-

    ing.

    Current digital technology, says CEO

    Kris Srinaath of Qbend, has thrown up

    various possibilities, platforms and

    devices. We see consumer choices

    becoming extremely varied, and content

    delivery so complex that publishers

    both traditional and non-traditional

    cannot afford to focus on a few formats.

    The goal for S4Carlisle, Qbend and our

    transmedia services team is to provide a

    solid framework for publishers to curate

    and enrich their content, and provide

    what the consumers have come to

    expect, he says, adding that transmedia

    services, a new division within S4Carl-

    isle, will bridge the gap between tech-

    nology providers and content creators to

    offer consumers rich content experienceon their devices.

    Multiplicity of devices has certainly

    increased the demand for content conver-

    Nothing is set in stone as far as content digitization andaggregation is concerned

    Redefining and RepurposingContent as We Go AlongB T T

    Smart and enhanced content. Intuitive and dynamic work-flow. Interactive and integrated media. Scalable and custom-

    ized solutions. Single-source and multi-platform processes.

    Aggregated and dechunked data. Agile and mobile technolo-

    gies. The adjectives keep coming and the concepts pertaining

    to content, ever more sophisticated by the day.

    So just when you were grasp-

    ing the meaning of dis-

    coverability and big

    data, you will now have to

    get your mind around

    flipped classroom, in

    which students view short video lectures

    at home before the class session while in-

    class time is devoted to exercises, proj-

    ects, or discussion; and semantic tag-

    ging, a way of reinforcing the meaning

    of specified content.

    Concepts and jargons aside, both pub-

    lishers and digital solutions providersneed to make some major calls regarding

    content, and its digitization and distri-

    bution processes. For publishers, the big

    W W W. P U B L I S H E R S W E E K LY . C O M

    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    The following articles are available online in conjunction with this print report:

    Visit www.publishersweekly.com/DigitalSolutions2014 for continuing coverage, news, and q&as with vendors and

    publishers on the digital solutions industry.

    Online Coverage of the Digital Solutions Industry

    Q&A with Dr Lalit S. Kanodia of Datamatics (who is one of

    the pioneers in the Indian software and offshore services

    industry)

    Across Segments and Domains: Projects Showcase

    (featuring interesting, unusual and complex projects

    from various vendors)

    COVER

    PHOTO

    I

    STOCKPHOTO/ALENGO

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    P U B L I S H E R S W E E K LY M A Y 1 2 , 2 0 1 44

    to different screen sizes. This called for

    improvisation at the instructional design

    level itself.

    How to achieve that same level of

    learning with different display or content

    presentation, he adds, is an instructionaldesign question, and that is a very excit-

    ing problem to solve. Other hot button

    issues for the e-learning industry on

    Kulkarnis list include responsive

    HTML5, interactive ePub3, augmented

    reality in print, personalizable educa-

    tional videos and cloud technologies.

    Technology, while confounding, also

    makes it an exciting time to be in the

    education industry. Technology affects

    the way we receive and process informa-

    tion, and directly impacts the way welearn. Students now live in a digital

    world, and we are creating a learning

    product, MarkSharks, that is consistent

    with that, says Aditya Tripathi, CEO of

    OKS Education. In a nutshell, Mark-

    Sharks is a tablet- and cloud-based

    e-learning product for students grade 6

    to 12 that will be launched in the autumn

    of 2014.

    Almost all educational publishers

    today are looking to acquire or partner

    with adaptive learning companies to

    make their products more personalized,

    observes CEO Samudra Sen of Learning-

    Mate, whose team created a huge amount

    of content for adaptive learning plat-

    forms last year. We know students mas-

    ter learning objectives faster through

    personalized learningwhen the system

    is intelligent enough to predict areas of

    struggle and prompt students with addi-

    tional content and assessments that help

    them achieve mastery of that concept.Meta-tagging for the level of difficulty

    or specific subject area becomes incredi-

    bly important. So these platforms are

    changing the way publishers write, and

    create, content.

    Publishers and content creators are no

    longer selling curriculum or full-text

    content, adds Sen. Instead, they are

    focusing on selling learning outcomes.

    And when you sell outcomes, you need

    technology to measure effectiveness.

    That is a great opportunity for us becauseour team is uniquely qualified to develop

    sion, and by default grew Lapiz Digital

    Services further last year. The services

    required ranged from simple conversion

    to complex animation, says CEO Indira

    Rajan, whose team strives to keep up

    with new technologies even as it workson more digital products for publishers.

    In e-book production, for instance, deal-

    ing with multiple platforms and stiffer

    competition from industry counterparts

    are all in a days work.

    There are also more requests to com-

    pose content as individual assets along

    with the entire title, says v-p of sales and

    marketing David Bass of codeMantra.

    Publishers are thinking about custom-

    izing content for their end users digitally

    in ways that they cannot do with printproducts, and they are using XML to

    ensure content functionality and display

    capabilities on different e-book readers

    and browsers. Publishers objective, he

    adds, is to develop a title one time, with

    a single process that produces outputs for

    print and digitaland leaving one file

    to update and edit going forward. It is

    about improving operational efficiencies

    to create and distribute print and digital

    in a variety of methods.

    And it has always been about XML in

    the digital solutions industry. We have

    heard of XML-first and XML-early for

    many years now. But it is a real conversa-

    tion stopper when you try to introduce

    XML to content creators and authors.

    We believe they should not have to even

    know what XML or structure is, says

    Marianne Calilhanna, director of market-

    ing at Cenveo Publishers Services, add-

    ing that it is the service providers job to

    support publishers and authors withstructure that enables front-end automa-

    tion. Our editorial transformation tools

    do this now and are evolving to even pro-

    vide a mechanism to incorporate stylistic

    elements before acceptance. It sounds

    like a pipe dream, but everyone

    authors, readers, the scientific commu-

    nity, for instancewill benefit from the

    speed and efficiency this system brings

    to the process. We are making this hap-

    pen now and will be partnering with

    publishers even more in 2014.Content enrichment and semantic tag-

    ging are what help publishers manage

    their most important assetcontent,

    adds Calilhanna. Commercial and soci-

    ety publishers alike will need more effi-

    cient ways to bring semantic tagging

    into workflows. This is a particularlycritical process that needs to be consid-

    ered when working with a service pro-

    vider like Cenveo, which manages much

    of publishers development and produc-

    tion processes.

    With lines demarcating publishing

    departments blurring, editorial, pro-

    duction, marketing and IT departments

    now play equally important roles in

    product development and delivery,

    observes chief marketing officer Rahul

    Arora of MPS Limited. In addition tocreating engaging and interactive learn-

    ing products, it is also imperative to pro-

    vide seamless access to such content

    through robust and easily scalable plat-

    forms. And more than ever before, pub-

    lishers are committed to understanding

    their end-users through richer analytics

    and market research.

    MPS is also seeing its business becom-

    ing more focused on platform develop-

    ment and managed services for publish-

    ing clients in recent months. Its hosted

    cloud-based platform, MPSTrak, for

    instance, powers the overall publishing

    process from start to finish, and has won

    two significant client awards in 2013.

    Meanwhile, the Peer Review module of

    MPSTrak, having passed the early devel-

    opment and testing stages, will be

    implemented for a U.K.-based publisher

    sometime this year.

    Rethinking e-LearningIn the e-learning space, the multiplicity ofdevices and platforms, while affording ven-

    dors new paths to grow their business (and

    revenues), poses a big challenge. Content

    must automatically fit into different plat-

    forms while learning effectiveness needs to

    remain the same, says executive director

    Jayant Kulkarni of Harbinger Interactive

    Learning, explaining that the pedagogy,

    interaction levels and learning effectiveness

    must remain unchanged even as the con-

    tent sequence is presented a little differ-ently on a PC, tablet or a smartphone due

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    P U B L I S H E R S W E E K LY M A Y 1 2 , 2 0 1 46

    Serving Up SolutionsWhether it is about transforming con-

    tent, enhancing e-learning modules,

    aiding discoverability, experimenting

    with new workflows, augmenting real-

    ity, gamifying interactivities or miningbig data, the following 27 vendorssiz-

    able or small, specialist or generalist;

    listed in reverse alphabetical order

    offer a multitude of services, bespoke or

    are more appropriate than one-shot cam-

    paigns when a book is published.

    For CTO Gurvinder Batra of KiwiTech,

    digital content and its monetization are

    central to any businesss growth these

    days. User engagement defines profit-ability. The growing bandwagon of new-

    age chief executive officers with digital

    blueprint as their primary ROI index is

    driving the growth of mobile apps and

    digital solutions providers like us. Enter-

    prises are evolving to stay connected,

    improve processes and deliver rewarding

    consumer engagement. Mobile and the

    digital spectrum are offering never-before-

    seen mechanics to our shrinking and con-nected world. This is a truly digital con-

    vergence era that we live in, and KiwiTech

    is strategically positioned to evolve and

    grow organically with it.

    Flash-t

    o-HTMLConver

    sion:TheHurix

    Story

    To address the above challenge, Hurix deploys Responsive Web

    Design (RWD) to create the HTML5 activities. RWD allows the lay-

    out to adjust according to the users screen resolution and size, and

    in order for RWD to work, the activity layouts need to be programmed

    as flexible. Fluid or liquid layouts, proportionally scaled images and

    supporting media queries help to achieve the required flexibility.

    It enables us to offer the best possible experience to the widestpossible audience, says Mohanty.

    Replicating the experience of Flash activityin look, feel and

    functionalityin HTML5 is the next challenge. The animation part

    is the most problematic. Simple transitions or motion-based ani-

    mation of images can be achieved through JavaScript and CSS tran-

    sitions. But achieving small complex animations requires the use

    of sprite sheets and tween max, Mohanty explains, adding that

    sprite sheets are basically a sequence of images depicting differ-

    ent steps of an animation on a single sheet. Sprite sheets cannot

    be used for longer animations. Furthermore, tablets do not load

    sprite sheets with a large number of frames.

    Tween max, he adds, is used for presenting slightly complex

    motion-based animations, which are movements of an object acrossdifferent locations on the screen. In cases where large complex

    animations have multiple characters or objects, we convert these

    animations to MP4 videos and channel them through a player. The

    drawback of using videos for presenting the animations, he says, is

    that external factors such as Internet connectivity and the devices

    processing power will determine the time it takes to download the

    video. So his team employs a combination of the above approaches in

    Flash-to-HTML5 conversion so that the experience of the animations

    remains the same as seen in Flash.

    Naturally, HTML5 has its limitations. Explains Mohanty, HTML5

    content is most likely to be viewed on tablets, and rollover cannot

    be implemented since tablets do not support this functionality. In

    such cases, we deploy workarounds like click-to-reveal. Having con-

    verting a massive amount of Flash activities over the years, we are

    familiar with various workarounds that can be used to address dif-

    ferent HTML5 limitations.

    Given that HTML5 is still a developing standard, it is not sup-

    ported by many older versions of popular browsers. For instance,

    HTML5 standards are not supported by Internet Explorer versions

    older than IE9. However, using libraries such as HTML5shiv,HTML5shim and DOM animations, we can make the activities com-

    patible to IE8. We employ user agents to check the browser version

    on the launch of an activity. Then, based on the version used, the

    appropriate libraries or scripts are called to play the activity.

    Hurix adopts two different approaches when it comes to Flash-to-

    HTML conversion projects. Dictera, its proprietary award-winning

    platform, which is mostly used for authoring content and publishing

    courses, can be also be used for Flash-to-HTML5 conversion. In

    this method, media assets such as graphics, audio and video are

    extracted from existing Flash files. Dictera then uses its wide-rang-

    ing templates to author the screens while offering instant preview

    and testing on more than 50 types of browsers. Such features have

    enabled us to convert 50,000 Flash pages within five months for apublishing client, says Mohanty.

    The second methodcustom developmentis mostly

    applied when there are numerous Flash activities involving cus-

    tom screens and interactivities such as games, complex labs

    and simulations. Once media assets are extracted from the Flash

    files, the programming of the templates and screen layouts is

    done from scratch. Dynamic templates are often created with

    JSON [JavaScript Object Notation] so that all future screens and

    template revisions can be easily done by editing the JSON.

    Once the templates are created, the content is then integrated

    and the HTML5 package tested on the required device, operat-

    ing system or browser combinations as per clients require-

    ments. T.T.

    Now that Flash is dead, publishers are scrambling to reformat their FLA files into future-proof

    standards such as HTML5. But making converted Flash-to-HTML content compatible across

    various devicesdesktops, laptops, tablets, phablets and smartphonesis a major hurdle,

    admits CEO Subrat Mohanty of Hurix. With the current boom in the mobile industry, we now

    have devices with varying screen sizes, from 5-inch smartphones to 10-inch tablets with

    phablets somewhere in between. We also need to ensure that the converted Flash activity

    works across these screen sizes without any tangible loss in the user experience.

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    P U B L I S H E R S W E E K LY M A Y 1 2 , 2 0 1 48

    Vakils PremediaLast year, Vakils Premedia, a subsidiary

    of printing and publishing group Vakils

    & Sons, entered into an alliance with

    Boston-based short-run printer King

    Printing and Milan-based Rotolito Lom-barda. Both companies and their clients

    can now take advantage of Vakilss pre-

    media services for file conversion, or use

    our new business lines to create mobile

    apps, interactive e-books, e-catalogs or

    applications for e-learning and the Web,

    says managing director Bimal Mehta.

    It is estimated that 500 million

    smartphone users will be using health-

    care apps by 2015, and many major phar-

    maceutical firms, such as Merck, Pfizer,

    Roche and GlaxoSmithKline, have intro-

    duced apps for marketing and medical

    education. And we have developed sev-

    eral mobile solutions for our clients in

    the pharmaceutical and healthcare indus-

    try to improve their customer outreach

    and increase their competitiveness. Apps

    such as MD Spirometry Flash and Dental

    Sleep Medicine Study, for instance, aredesigned to reinforce knowledge for pro-

    fessionals in the respective fields, adds

    Mehta. His team also developed the offi-

    cial app of Sleep Diagnosis and Therapy

    Journal and an app on Merck Millipore

    Antibody that comes with comprehen-

    sive search functions and hyperlinks.

    For the business sector, Mehta and his

    team provide annual reports, XBRL con-

    version, IR apps and other services to

    company secretaries and investor rela-

    tions departments of corporations. Hehas also added Virtualboardroom to his

    templated, for e-books, apps, tablets and

    mobile devices. Each company is answer-

    ing calls for innovative products and

    novel solutions in its own way, building

    on proven expertise and established rep-

    utation.This small sampling, out of hundreds

    that mostly operate belowPWradar, is

    sufficient to showcase their cumulative

    strength and expertise. But if you need

    further assurance about, and proof of,

    their capabilities, online article Across

    Segments and Domainslooks at many of

    these vendors interesting and complex

    projects.

    This reviewtotally unscientific and

    not rubber-stamped with our endorse-

    mentis totally discriminating, featur-ing only those with interesting products

    and solutions targeted at publishers and

    content creators/aggregators. Whichever

    provider(s) you ultimately choose to be

    your partner down the digitization path,

    remember: do your homework and exer-

    cise your due diligence.

    vPrompt eServicesSome of the highlights for eight-year-old

    Hyderabad-based vPrompt in 2013 were

    the acquisition of a new facility in New

    Delhi and addition of another 300 pro-

    duction people. Our revenue more than

    doubled, with significantly increased

    volume of work from major clients, says

    president and CEO Ameet Chauhaan,

    adding that their capabilities in foreign

    language data processing, HTML5 pro-

    duction and mobile app development

    have been strengthened and expanded

    further. We pride ourselves on our flat

    hierarchy and quick response. Our dedi-

    cated client service, for instance, enables

    clients to interact directly with our pro-duction line managers for continual

    updates on project status. For clients,

    nothing is more frustrating than being

    put on hold and not knowing what is

    happening to their projects.

    Hyderabad has no other major player

    of vPrompts size offering composition

    services. The location gives the company

    an edge, as Hyderabad is about 15% less

    expensive than Delhi and other major

    Indian cities in terms of entry-level

    wages. But cost will eventually go upand nullify any cost advantage. So we

    have been investing in technology to

    reduce manual work and to achieve cost-

    effectiveness in production workflows.

    This investment will offset future

    increases in manpower costs, adds T.

    Giriraj, senior director for strategic

    planning.

    Presently, 80% of vPrompts business

    comes from the U.S., mostly for XML

    work and e-book processing. We are a

    one-stop shop for all types of publishing

    and content processes, such as data entry,

    art creation, conversion, structured copy-

    editing of all content types, automated

    page composition and XML processing

    for e-publications, says managing direc-

    tor Ajay Srivastava, who recently brought

    in industry veteran Byron Laws as v-p for

    business development

    and account manage-

    ment. Our New Delhi

    office serves as a clienthub, as many clients pre-

    fer not to make the lon-

    ger trip to Hyderabad,

    while most software-

    related and full-project

    management services are

    handled by our Hyder-

    abad facility. Both facili-

    ties will undergo further

    expansion this year with

    newer and faster services

    to better meet clientdemands.

    (l. to r.) Ajay Srivastava, T. Giriraj and Ameet Chauhaan ofvPrompt eServices

    Bimal Mehta, managing director of VakilsPremedia

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    W W W. P U B L I S H E R S W E E K LY . C O M

    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    XPS for legal publications for one of

    Europes biggest publishers.

    Digital media capabilities, which are the

    core of e-learning services, have also been

    the prime focus for Thomson Digital in the

    last few years. Our team of instructionaldesigners and subject matter experts offers

    interactive animation and e-learning mod-

    offerings, which is a secured Web-based

    portal for board members and company

    secretaries to share confidential informa-

    tion and access documents remotely.

    (Virtualboardroom is owned and devel-

    oped by a British company, and Vakilswill be marketing it in India.) Together

    with our associate companies, we provide

    a one-stop solution to clients requiring

    premedia services, app development, IT

    services, printing and publishing,

    including self-publishing, adds Mehta.

    Thomson DigitalIt was a year of evolution for Thomson

    Digital in 2013. We developed the

    revolutionary concept of 1P1P [One

    Person One Project] with the aim offostering a smart and lean workflow

    pattern from input acceptance to deliv-

    ery. It is about facilitating the shortest

    possible workflow while lowering costs

    and improving quality, says executive

    director Vinay Singh, adding that the

    concept is backed by TD-XPS, the

    companys unique Web-based digital

    publishing platform. TD-XPS is a

    game changer. It builds and manages a

    robust XML-based production process

    that integrates authoring, reviewing,

    editing, formatting and multichannel

    product delivery from a single content

    source. Its futuristic features have a

    measurable impact on cost efficiency

    and resource optimization.

    TD-XPSs high degree of automation

    captures the levels of granularity in content

    while limiting manual intervention to a

    minimal, thus delivering consistent qual-

    ity at an unparalleled speed, he adds.

    Launched at the 2013 Frankfurt Book Fair,

    TD-XPS, which can handle books, maga-

    zines, journals, e-learning, and other smart

    and interactive content, has since com-

    pleted the pilot phase with two of the com-

    panys largest customers. We are movingtoward the second testing phase and will

    go live soon. We are also customizing TD-

    tnq.co.in

    All on the same web pageA single URL unites authors, typesetters

    and publishers in Proof Central, a

    TNQ platform that has transformed the

    proofing process for over 1000 S&T

    journals from PDF to HTML, with the

    XML intact. We make it possible for

    editors, reviewers, authors, all of

    publishing, to collaborate along similar

    lines. This takes publishing to the next

    level, even as it drives costs down. To

    get there, get on the same page with

    TNQ. Contact [email protected].

    Vinay Singh, executive director at ThomsonDigital

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    P U B L I S H E R S W E E K LY M A Y 1 2 , 2 0 1 410

    arships for journalism and performing

    arts studies, contributes to the Integrated

    Child Development Centre, assists in

    running a school for the disabled and

    supports the Lepra Trust (founded on the

    ideals of Mother Teresa), and facilitates

    wildlife-tribal life harmony in an eco-

    logically sensitive zone.

    Swift ProsysIndependently owned since April 2013,

    Swift Prosys has moved to a new facility

    with space for 75 people. We also have

    two Norwegian employees, under a

    three-year employee exchange program

    with our client eBokNorden. FK Nor-

    way funds this program, where Swift

    Prosys and eBokNorden will exchange

    two employees for each of the three

    years, says managing director and

    founder Mohan Thas Shanmugam, add-

    ing that his company provides eBokNor-

    ule development in a

    variety of disciplines and

    languages, adds Singh,

    who has also built a cre-

    ative services team skilled

    in understanding culturalnuances, local tastes and

    specific creative needs.

    Singh has been busy

    expanding Thomson

    Digitals onshore and

    offshore presence in

    recent months. We

    have a sales office in Ger-

    many, and a new facility

    in Gangtok, Sikkim,

    which was conceptual-

    ized with the 1P1P/TD-XPS workflow in mind. We offer transla-

    tion, copyediting and proofreading ser-

    vices in French (handled by our Mauritius

    facility), Spanish, Italian, Arabic, Dutch

    and Brazilian Portuguese. Thomson

    Digital now displays a growing list of

    addresses in London, New York, Barce-

    lona and Rio de Janeiro. This is about

    having a global reach with a local touch,

    and we are hatching plans for an onshore

    presence in Germany and Singapore.

    TNQBased in Chennai with around 2,000

    employees, 17-year-old TNQ is known

    for its expertise in STM publishing.

    Proof Central, its proofing platform, has

    been replacing the traditional PDF

    proofing processes, and will be used for

    more than 1,400 scientific and technical

    journals (one-fourth of such journals

    globally) by the end of this year. This

    technology eliminates errors that areinevitable in the content integration pro-

    cess post-PDF annotation. Besides

    increasing accuracy, it halves process

    time and cost, says CEO Yakov Chandy,

    adding that his team will leverage the

    capabilities of Proof Central in other

    areas of STM publishing and beyond.

    Meanwhile, the writable Web has

    enabled everyoneauthors, editors,

    reviewers, typesetters and publishers

    to work on the same HTML page from

    submission to publishing in TNQs sin-gle-URL publishing workflow. It is a

    content-centric workflow as opposed to

    user-centric. In this scheme of things, an

    article or a chapter equals a URL. After

    testing this concept and the associated

    processes and technologies, we have suc-

    cessfully used it for the journalReview of

    Agrarian Studies[ras.org.in] in the last

    two years, where the whole process

    submission to publishingis managed

    online, adds Chandy, whose clients

    include Elsevier, Wolters Kluwer, eLife

    and the Royal Society of Chemistry.

    Chandy regards the companys most

    important clients to be its own employees.

    However, we make it tough for them to

    join. The recruitment, induction and train-

    ing processes are rigorous, so much so that

    TNQ is considered the de facto training

    ground for the rest of the industry.

    TNQ is known for its CSR initiatives,

    especially the annual lecture series fea-

    turing speakers at the leading edge of

    biological sciences that itco-sponsors with Cell

    Press. Speakers featured

    in past events include

    David Baltimore, Eliza-

    beth Blackburn, Shinya

    Yamanaka and, recently,

    Huda Zoghbi. (Interest-

    ingly, the first three won

    the Nobel Prize after

    their lectures.) TNQ also

    sponsors a chair at the

    Chennai MathematicalInstitute, provides schol-

    (l. to r.) Shanthi Krishnamoorthy, S.K. Venkatesan, Yakov Chandy, Kalpana Chandrasekaran, M.V. Bhaskar and

    Mariam Ram of TNQs executive team

    Mohan Thas Shanmugam, managing director of Swift Prosys

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    manager for scalable cloud systems

    Shao-shao Cheng, takes current bodies

    of content or unstructured data, break

    them into modules, discover relation-

    ships within, bring in related and rele-

    vant public external content, anddynamically assembly all the pieces into

    intelligent streams of aggregated con-

    tent. These streams of content can then

    be delivered as marketable product to

    any format. Rule14 has been applied by

    two major legal content developers to

    create headnotes for judgments and

    write blogs after researching for stories

    on the Web. Rule 14 is a hybrid system,

    taking advantage of a machine learning,

    natural language processing, and cus-

    tomizable rules engines and is thereforeextremely flexible, customizable to cli-

    ents requirements, and is able to learn

    and therefore refine its performance to

    extremely high levels of accuracy with

    minimal human intervention. It also can

    manage product technology support and

    customer relationships at a fraction of

    todays costs for such services.

    Reality PremediaPune-based Reality Premedia is high on

    advanced e-book apps and augmented

    reality (AR). Now that e-books are no

    longer new, publishers are looking

    beyond cookie-cutter solutions. Service

    providers are expected to create a unique

    e-book experiencenot just adding

    technology for the sake of going digital,

    or simply embedding video or audio to

    the digitized version of a print book,

    says manager for business development

    Alberto Lima Fernandes, pointing out

    that the big mistake for a lot of serviceproviders in the past was to keep e-books

    very similar to the print editions. The

    key to a unique digital experience is a

    much closer collaboration between the

    publishers editorial team and the service

    providers technical people. And while

    earlier technology determined how digi-

    tal content interacted with users, now it

    is more the content dictating how the

    technology is applied.

    Most publishers today get into

    e-books because of competition, markethype or the fear of being left behind in

    den with e-book production, typesetting

    and web application development to

    enable a fully functional e-book portal.

    (eBokNorden provides e-book distribu-

    tion and sales services to Scandinavian

    publishers.)Shanmugam and his team are now

    busy servicing various libraries under the

    Europeana Newspapers Project and

    working on a new project to clip German

    newsreels. There is also a two-year proj-

    ect on MARC XML retroconversion from

    Germany that is the second phase of a

    project we had successfully completed in

    2010, says Shanmugam, who has also

    started servicing Italian libraries as a

    third-party vendor. We now serve 21

    countries including Iceland, and havemore clients from South Africa in the

    past year for typesetting and e-book pro-

    duction. There have been a lot of enqui-

    ries on ePDF, which is a low-cost e-book

    format for personal computers, and back-

    list conversion to ePDF and ePub, he

    adds. The demand for iBooks Author

    workflow from Scandinavian publishers

    is also on the rise, pointing to the wider

    acceptance of this format beyond the

    U.S. shores.

    This year, Swift Prosys is set to open

    an office in Chennai suburb that will hire

    only female workers (and managed by

    Shanmugams wife and Swift Prosys co-

    owner, Bhavani, who is an experienced

    executive in the ITES industry). We

    will focus on selling web applications

    such as learning management system and

    human resource management system to

    South African clients. While Swift Pro-

    sys is a young company of five years, we

    have been able to leverage on our cumu-lative expertise to go intoand work on

    successful projects inareas such as apps

    development, SharePoint development

    and open source implementation to offer

    products in CRM, MIS, NVOCC

    Dynamics [for shipping and multimodal

    logistics], performance management sys-

    tem, retail ERP and warehouse manage-

    ment system.

    SourceHOVTexas-based SourceHOV has over 70locations throughout the U.S. in addi-

    tion to facilities in India, China, Canada,

    Mexico, Indonesia and the Philippines.

    This global provider of transaction pro-

    cessing solutions, strategic consulting

    and data analytics has over 12,000

    employees and recorded a 20% growthlast year. In the publishing space, our

    biggest challenge is making our new and

    traditional services widely known to the

    industry. We have actually been servic-

    ing publishers for over 21 years, says

    Nakul Parashar, vice president for enter-

    prise content management (ECM).

    Our ECM publishing vertical

    uniquely distinguishes itself by bringing

    to every one of our content clients the

    depth of our organizations expertise.

    ECM offers not only all the traditional

    publishing servicesranging from

    developmental editing services to ePub3

    creationbut also creates content for our

    clients. We have strong writing and legal

    teams providing legal blogs, social media

    posts, articles, and case head notes to the

    worlds biggest legal publishers. We also

    have a deep pool of technology solutionsthat currently help over 100 of the For-

    tune 500 companies. Our publishing

    clients can create content with us, do a

    deep dive into data and content analytics,

    use our content management solutions,

    engage our end-to-end production ser-

    vices, and avail themselves of our docu-

    ment analytics, conversion work, quality

    checking, and auditing of all their work-

    flows, explains Parashar.

    End-to-end big data-driven aggrega-

    tion solution is another SourceHOVoffering to publishers. Rule14, says

    Nakul Parashar, v-p for enterprise contentmanagement at SourceHOV

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    the technology race, adds global head

    for marketing Mohit Ahluwalia. How-

    ever, not many can confidently say that

    e-books have generated revenues for

    them. AR offers a unique win-win

    opportunity: publishers can attract

    users to access their digital content

    directly from their print book. There is

    no need to leave the print strategy

    behind. Instead, publishers can now

    leverage that print strategy to create

    interactive digital content and boost

    their revenues. AR only requires readers

    to scan the print pages with a simple

    mobile app, and the pages would come

    to life with games, videos and other

    enhancements.

    Recent ly , the t eam produced

    momics (mobile comics) for a major

    comic book publisher, using a semi-automated workflow to adapt more

    than two million pages in 14 different

    languages for mobile devices. We are

    also working with a large entertainment

    and publishing company to digitize

    their 20-year-old backlist and make

    their content future-proof using

    XHTML/HTML, adds Ahluwalia,

    pointing out that his 18-year-old com-

    pany serves more than 100 European

    newspapers and marks up nearly one

    million pages annually for multipledevices and platforms.

    QbendThe publishing industry has come to

    realize the importance of selling direct to

    customers, according to COO Kaushik

    Sampath, so we have been working to

    adapt our services and focus areas to meetpublishers needs, such as the enterprise

    side of content delivery. One of the great

    things about selling direct is that you

    will build communities around your con-

    tent, and we look forward to helping cli-

    ents achieve this.

    His team has launched several services

    that cater to both traditional and nontra-

    ditional publishers, retailers and authors.

    MyCollect, for instance, takes content

    customization to a whole new level where

    end consumers can put together custom-ized books from a large repository of a

    publishers content. The potential i s

    tremendous; for example, a researcher

    can assemble chapters, sections or even

    content with higher granularity into a

    single reference book, a food lover can

    collate favorite recipes into a personal-

    ized cookbook, and parents can custom-

    ize storybooks for their children, adds

    Sampath.

    CEO Kris Srinaath adds, We are also

    working on a self-publishing platform

    that will enable authors to prepare their

    content for publication, build their

    brand through an eStore powered by

    Qbend, use our services to distribute

    their content to channels such as Ama-

    zon, B&N and Apple, and utilize our

    digital marketing services. Our prepress

    team, S4Carlisle, will work with them on

    editorial, design and other publishing

    aspects. So every aspiring author will

    have the best professional tools and aidsto get their magnum opus published.

    Analytics, an area for which Qbend is

    well known, has changed sales models for

    many publishers, says Sampath. With

    Qbends analytics, a publisher gets to

    know, for example, that many people are

    looking at a particular book by a mid-

    level author but not buying it. Offering

    a free first chapter of the book to inter-

    ested readers will help dispel doubts

    about the writing and quality of a largely

    unknown author, and this can increasesales tremendously.

    Alberto Lima Fernandes (l.) and MohitAhluwalia of Reality Premedia

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    tional products, which creates a strong

    impetus for us to expand our e-learning

    services.

    Its brand-new e-learning product,

    MarkSharks, adopts the flip classroom

    methodology, where students undertakeself-study before class by watching vid-

    eos or using other learning material

    (typically in digital format). Mark-

    Sharks differs from other e-learning

    material in that it does not present the

    content through a talking head. Instead,

    it transforms the learning experience

    using a guided discovery approach where

    students literally interact with, and

    explore, the content, says Aditya Tripa-

    thi, CEO of OKS Education.

    Nigel Wyman, president of OKSPrepress Services, says publishers are

    looking for new workflows that remove

    the reliance on traditional typesetting

    processes. Many publishers are migrat-

    ing to a nonprint portfolio, and there

    seems little reason why they should be

    constrained by page layouts that are

    created to meet printing requirements.

    We are about to launch a cloud-based

    publishing platform that delivers con-

    tent in various digital formats simulta-

    neously and with minimum reliance on

    conventional processes.

    The range of services that the OKS

    Group provides, adds Wyman, goes

    above and beyond the normal set of pub-

    lishing services offered by other vendors.

    Our clients particularly benefit from

    our legal, information and technology

    solutions units. We have the expertise,

    PurpleframeTechnologiesSix-year-old Bangalore-based Purple-

    frame has been producing learning solu-

    tions that promote strong user retention

    through the usage of rich and interactive

    content with broadcast-quality graphics.

    Such experience comes about by part-

    nering innovative technology with in-

    house subject matter expertise, says

    founder and CEO Yogish Shanbhag, add-

    ing that the finished content is deployed

    seamlessly on all platforms and devices.

    His team delivers mostly platform-inde-

    pendent solutions and virtual reality-

    based content for real-time 3D simula-

    tions. Such expertise has netted Purple-

    frame the 2012 Brandon Hall Gold

    award for a technology-based training

    solution for GE Transportation.

    Its double-digit growth last year came

    mostly from the manufacturing and engi-

    neering industries, where Purpleframe

    excels in creating customized trainingcontent. The demand for real-time sim-

    ulation-based training solutions is grow-

    ing, and our success in this area has opened

    more doors. Our ability to mix 3D and

    programming skills in real-time simula-

    tions is expected to bring us a twofold

    increase in revenue and clients this year,

    says CEO for America, Mahim Mishra.

    The team has also created Learnival, a

    flipped classroom model for higher-ed

    students. Asian colleges have recognized

    that curriculum excellence alone does notdefine the success of their students, and

    are increasingly aware

    of the widening gap

    between s tudent

    achievements, and

    corporate and indus-

    t ry expectat ions .Learnival serves to

    bridge this gap,

    explains director for

    Asia Pacific, Sharath

    Waikar. Learnival, a

    flip-classroom model,

    is focused on the

    learners while sup-

    porting different

    learning styles. It

    offers many collaborative tools that con-

    tinuously engage learners to explore andget exposed to global curriculum in their

    field of study or research.

    Housed in a new 20,000-sq.-ft. office

    that can accommodate around 100 peo-

    ple, Purpleframe is busy leveraging its

    success in the U.S. and Singapore markets

    to move into new territories such as Aus-

    tralia and the Middle East.

    OKS GroupFounded 30 years ago by Vinit Khanna,

    OKS Group has expanded many times

    over since then, having bought over

    Alden Prepress (now OKS Publishing) in

    2009 and Exactus (now OKS Legal) in

    2011. Despite having four production

    sites in New Delhi, Mumbai, Trichy and

    Chennai, and offices in the U.S., Europe

    and Latin America, OKS still operates

    very much as it did during its modest

    beginnings. We pride

    ourselves on being

    small enough to treat aclient like they are our

    only customer, yet

    large enough to pro-

    vide everything that is

    needed, says Khanna,

    the groups president

    and CEO. Last year,

    our STM business

    grew significantly, and

    we continue to see an

    increasing focus on

    electronic delivery andinteractivity for educa-

    (l. to r.) Yogish Shanbhag, M.S.P. Shrikant, Vinod Chithambaranand Mahim Mishra of Purpleframe Technologies

    (l. to r.) Vinit Khanna, Nigel Wyman and Aditya Tripathi ofOKS Group

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    Netex, he adds, is focused not just on

    the technological aspects of e-learning

    solutions but also on its pedagogical rel-

    evance. Our flagship platformslearn-

    ingCoffee and learningFruitare perfect

    for needs-based e-learning while ourauthoring tool, learningMaker, is evolv-

    ing by the day as a robust solution for

    content authoring and publishing, says

    Kasare, pointing out that learningCen-

    tral, Netexs comprehensive learning

    management system, helps to manage

    online, offline and blended trainings in a

    perfectly integrated environment. And

    now, through collaborative learning tools

    along with eXperience API, we are tak-

    ing participative learning to a whole new

    level.Netex clients, adds Kasare, are primar-

    ily looking for device-agnostic content

    which helps them to tap into the tablet

    and smartphone content consumption

    market. Our authoring tool learning-

    Maker uses responsive design architec-

    ture and publishes totally responsive

    HTML5 content for seamless consump-

    tion on multiple devices. Our revolu-

    tionary tool, learningApp, allows clients

    to publish, deliver, and sell their learning

    content in Google Play and App stores

    through their own app.

    With big publishing houses finding

    it difficult to move their content into

    the digital space, Netex is offering its

    consultancy services to identify the

    best strategies that clients can use to

    digitize their content. We analyze

    their requirements, business objectives

    and provide our expertise in pedagogy,

    usability, technology and production

    management in order to develop aneffective action plan, adds Kasare,

    whose company was established in

    Spain in 1997 and opened its Pune

    office 11 years later. Netex now has

    offices in London and Mexico City.

    MPS LimitedIt was an exciting 2013 for MPS, which

    was selected as one of the core vendors for

    product development services by two of

    the worlds leading educational publish-

    ers. The acquisition of Florida-basedElement LLC has certainly strengthened

    capacity and flexibility to work with our

    clients to develop new products, design

    new workflows and deal with specialized

    content. Its IP unit, for instance, carries

    out work on trademark protection and

    anti-counterfeiting to prevent activitiesthat would threaten brand integrity and

    cut into publishers sales.

    Newgen

    KnowledgeWorksOne noticeable trend at Newgen in 2013

    was increased experimentation with for-

    mats and publication models for academic

    and professional books. In large measure,

    the experiments, done in collaboration

    with our clients, were enabled by the near-ubiquity of XML-first production work-

    flows and multiple e-delivery formats,

    says president Maran Elancheran, adding

    that many reference works, for instance,

    have adopted a journal-like model in

    which each chapter is published online as

    soon as it is copyedited.

    Many monograph publishers, Elanch-

    eran adds, have also begun to make indi-

    vidual chapters available online to

    researchers or as e-books. For backlists,

    the metadata for each chapter may need to

    be derived by manually splitting reference

    lists or indexes, or by taking the first few

    sentences of each chapter to create an

    abstract. For new titles, authors are often

    asked to submit abstracts, and references

    and index terms are assigned to the rele-

    vant chapters on the basis of links in the

    XML.

    As for full-service manuscript-to-

    print projects, he observes involvement

    of the Newgen team as early as the man-uscript acquisit ion stage. This

    prompted a client to ask how we could

    jointly make life easier for authors, and

    the result is the Author Experience

    interface. Authors see a simple respon-

    sive Web interface, which is backed by a

    powerful project management system,

    that focuses their attention on what they

    need to do next. It even ensures that

    project managers prioritize their daily

    activities to coincide with their authors

    time zones.Meanwhile, Newgens Silk reflowable

    ePub tool now has a Web-based fixed-

    layout counterpart, Steel, which converts

    PDFs to HTML pages, which are then

    optimized for major reading devices.

    This optimization has required exten-

    sive research into often undocumenteddevice specifications, which put us in a

    good position last year to join the IDPF

    BISG working group set up to compile

    the ePub3 Support Grid, adds Elanch-

    eran. The grid is a summary of app,

    device and reading system performance

    across features supported by ePub3. We

    are currently working with several aca-

    demic presses to formalize their specifi-

    cations for accessible ePub within the

    reality of what devices and reading sys-

    tems can support.

    Netex Knowledge

    FactoryLast year was a busy period of imple-

    menting innovative approaches in real

    time for Netex. One of our latest initia-

    tives is to enhance learner engagement

    through Collaborative Learning using

    eXperience API, formerly known as Tin

    Can. This technology allows both online

    and offline tracking of the learners expe-

    riences from multiple sources. We are

    using this API capability to make

    e-learning content truly dynamic, flexi-

    ble and engaging, and exploring possi-

    bilities such as adding gamification and

    social learning to the e-modules, says

    country manager Sumedh Kasare, whose

    company is one of the early adopters of

    this technology.

    Sumedh Kasare, country manager at NetexKnowledge Factory

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    pricing decisions, focus on specific distri-

    bution channels, and develop an overall

    marketing strategy, says Arora, whose

    team completely overhauled the Insight

    user interface last year.

    Over at the learning and new mediaservices (LNMS) business unit, a range

    of digital production services are offered,

    such as image reprocessing, complex art-

    work production, audio and video pro-

    cessing, video transcription, video screen

    capture, and templated file creation for

    image galleries, companion CDs/DVDs/

    Websites, interactive presentations and

    others. It leverages on various MPS pro-

    prietary technologies such as Media-

    Suite, which can convert content in any

    format into multimedia-rich flipbooks.Audio, video, animations, hyperlinks

    and interactivity can then be added to

    the flipbook pages to create enhanced

    learning solutions, says Arora. In some

    cases, we offer MediaSuite to publishing

    clients through a SaaS model.

    our position in the k-12

    market. We also met the

    clients criteria in terms of

    experience and perfor-

    mance on service deliver-

    ies, a strong digital focusand ability to leverage

    technology for product

    development, says chief

    marketing officer Rahul

    Arora.

    We have also been con-

    ducting several pilots

    with publishers using

    DigiEdit, our intuitive online editing

    platform with underlying XML, adds

    Arora, pointing out that the success of

    such platforms is dependent on the pub-lishers capacity for innovation and

    change. On our part, we are committed

    to our goal to redefine how content is

    managed, and we continue to develop

    more products to make life easier for

    authors, editors, production planners

    and publishers. Cur-

    rently, 90% of the content

    that MPS produces for

    publishers is for digital

    consumption. Our pro-

    duction processes aredriven by digital-first

    workflows that come to

    life through DigiCore, our

    smart, cloud-based edito-

    rial and production plat-

    form, which has been

    helping STM publishers

    realize savings and reduce

    time to market.

    MPS Insight, which enables users to

    dynamically access and analyze content

    usage, is one of the first platforms to beCOUNTER 4-compliant, and is a natural

    choice for publishers looking to under-

    stand their customers better. Publishers

    can access this dynamic platform in real

    time to analyze usage patterns in order to

    develop richer content, make intelligent

    Find out how Big Data can change the

    way you look at publishing.

    Email us at [email protected]

    or visit www.rule14.com

    RULE14

    Big Data DrivenContent Aggregation

    Nishith Arora, chairman ofMPS Limited

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    through rigorous training and constantly

    updating them on new technologies and

    methodologies, says CEO Indira Rajan.

    The company has become the place pub-

    lishers go to when they want to vet other

    vendors work.In a recent project, it was asked to

    debug the code for an interactive math

    project. We had to enhance the perfor-

    mance (or loading) of the content, the

    code for math calculation, and the image

    loading with HTML5 canvas. In the end,

    we changed the user interface design and

    created more 3D interactivity before fin-

    ishing it up with more validation and

    testing, adds Rajan.

    Another Lapiz specialty is adding

    interactivity to comics (or manga) usingePub3/HTML5. Explains COO V.

    Bharathram, We add background audio

    or audio lip-sync for the comic characters,

    enhance the variety of voice-overs to suit

    different characters, and produce anima-

    tions that range from simple effects to

    complex movements. He points out that

    the popularity of printed comics makes

    the task of repurposing them for the dig-

    ital medium a challenge. We have to

    ensure the same user experience in various

    devices in terms of page swiping. The

    images need to be in high resolution so

    that there is no difference between print

    and digital versions. We also have to

    enhance the experience by adding inter-

    activity and audio to make the characters

    come alive. That is quite a tall order.

    LearningMateHitting the 10th-year mark was a major

    milestone last year for LearningMate,

    which now employs 600-plus people. The

    company sees more demand for editorial

    work as well as more content rendering for

    mobile devices and digital environments.

    And it has expanded its offerings to include

    authoring services, such as those dedicated

    to adaptive learning.

    Schools are buying iOS, Android or

    PC tablets, and one-to-one computing is

    literally exploding. Everyone is looking

    for a strategy to capitalize on m-learning.

    For a strategy to be successful, controlling

    student-teacher interaction and structur-

    ing the learning experience are crucial.

    LearningMate was a first mover in this

    with GoClass, which was recently named

    an SIIA Education CODiE finalist. And

    we are helping one of the largest educa-

    tional content providers in the U.S. to

    build their mobile curriculum platform,

    which will be rolled out to school dis-tricts this fall, says CEO Samudra Sen.

    LearningMates next-generatio n

    GoClass+, a cloud-based teaching and

    learning application, incorporates

    flipped-classroom methodologies using a

    three-screen approach (student, teacher

    and shared). This flipped model proved

    itself when storms wreaked havoc on

    much of the East Coast of the U.S. last

    winter. GoClass instructors stayed on

    schedule even though schools were

    closed, says director of marketing Dan-ielle Holmes, adding that GoClass has

    instructors in more than 70 countries.

    Learning analytics, or education intel-

    ligence, is another key area that Learn-

    ingMate has focused on in the last few

    years. Since 2012, we have worked with

    the Arizona Department of Education todevelop and implement a statewide data

    and analytics framework to track areas

    such as funding patterns, content analy-

    ses, teacher and student performance,

    and attendanceperformance relation-

    ships. This is the largest analytics project

    in education, covering 1.1 million stu-

    dents, 600 school districts and 500-plus

    local education agencies, adds Sen.

    (Read more about this on page 29,Learn-

    ingMates Analytics Project for Arizona.)

    With many educational publishersmoving content to digital format or cre-

    ating digital-first content, there is

    increased demand for new approaches

    and workflows, and often a change in

    resource and expertise requirements.

    In the k-12 segment, for instance, we

    are working on TEI [technology-

    enhanced items] that adhere to the new

    Common Core standards, adds Sen,

    who is setting up a k-12 editorial divi-

    sion in the U.S.

    Lapiz Digital ServicesLast year, more software-based projects

    than just plain typesetting and composi-

    tion landed at Lapiz Digital. We were

    able to handle these projects by enhanc-

    ing the skill levels of our existing staff

    Samudra Sen, CEO of LearningMate

    The production floor at Lapiz Digital Services

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    ume in custom publishing, showing that

    more publishers want to reuse their con-

    tent, says CEO Sanjiv Bhatnagar. His

    team also provides content structuring,

    database management and content

    enrichment services to French and Aus-tralian travel book publishers. Our cli-

    ents are also interested to have Jouve

    handling project management along

    with custom publishing. In fact, more

    publishers want us to use their content

    management platforms, where they

    already have the content structured the

    way they want.

    A high-speed workflow has enabled

    Jouve to provide project management,

    genre-based copyediting, and typesetting

    with simultaneous print and e-bookdeliveries. This workflow is a full-service

    end-to-end production process that is

    focused on low- to no-touch titles, adds

    Bhatnagar, who recently introduced a

    new service for the production and deliv-

    ery of interactive assessment objects.

    These are XHTML5-based exercises that

    use sets of predefined and reusable build-

    ing blocks, and are fully customizable

    with support for multimedia components

    within the assessments. I continue to see

    increased interest in building libraries of

    reusable learning objects. For instance, a

    learning module may contain a learning

    objective, specific content, an assessment

    and the metadata, which can be assem-

    bled on the fly to fit a students need and

    delivered through a variety of platforms.

    He also sees publishing clients strug-

    gling with the management and stream-

    lining of editorial workflow. This is a

    common problem, and it is an area of

    great interest to Jouve. We are lookinginto new tools, methodologies and ser-

    vices that will make life easier for pub-

    lishers.

    ImpelsysNow at version 5.1, iPublishCentral, the

    flagship product of Impelsys, offers a

    suite of comprehensive features that

    include library model functionality, rich

    data analytics, abandoned cart monetiza-

    tion and enhanced user experience.

    With rich data analytics, publishers cantransform data into actionable insights

    In the meantime, Rajan has expanded

    the companys software division by

    developing their own products. On the

    publishing side, we have developed con-

    tent management systems using tech-

    nologies such as Python and Djangoframeworks. For schools, we work on the

    full management system right from stu-

    dent admission to records management.

    Our team has also developed a wide

    range of apps on iOS and Android spe-

    cifically for students and k-12 publish-

    ers. More new products and services from

    our software division are in the works.

    KiwiTechFive years on, KiwiTech has pivoted from

    a mobile app development outfit to adigital ecosystem builder for todays

    enterprises. We now offer a consulta-

    tive-driven approach to build Web,

    mobile and social media solutions. A key

    differentiator in 2013 was our strategy to

    engage with start-ups that bring niche

    offerings into the digital world. This has

    given a fresh leash of solutions and tech-

    nical capabilities to infuse into some of

    our large enterprise clients. We have

    moved from a typical vendor-driven

    approach to a strategic technology part-

    nership that solves two of the major

    issues in the start-up world: access to

    capital and human talent, says v-p for

    strategic partnerships, Mohsin Syed,

    adding that publishing continues to be a

    big part of what KiwiTech does. We are

    also actively working in enterprise world

    with the likes of McKinsey, Intel and

    Toyota. Overall, we are pivoting as the

    mobile market becomes more mature.

    CTO Gurvinder Batra and his col-leagues have also been busy driving

    Ruckus Mediaan interactive childrens

    multimedia app, education and retail

    platform that was acquired last Octo-

    berfrom a negative cash flow to profit-

    ability. Says Batra: We strategized a new

    operational model and this redefined

    approach is showing strong results

    through app store downloads. The

    usability and export of Ruckus content is

    also seeing new opportunities with some

    large enterprise accounts willing to col-laborate and use them as a part of their

    gamification strategy to build and

    engage their brands. Warner Brothers

    and IDW Publishing have also signed up

    to add their content on Ruckus platform.

    KiwiTech also acquired a major share

    of Loopster, a developer of cutting-edgevideo-editing software in October.

    Director of project management office

    Rachna Chauhan adds: The value of

    video as a medium to enthrall digital

    audiences is high on the radar of the most

    progressive enterprises, and Loopster is

    able to uniquely address this new-age

    demand for customized and on-demand

    video content creation and management.

    It fits into KiwiTechs digital philosophy

    for todays enterprise: disruptive user

    engagement, and ease of using anddeploying technology. We will launch a

    HTML5-based Web video editor and an

    Android app very soon.

    JouveEstablished in Mayenne, France, back in

    1903 as a printing company, Jouve has

    since expanded into digital services with

    offices in Europe, North America, Africa

    and Asia. Every year, its 2,500 staff in 19

    locations handle around 50,000 projects

    and process nearly 24 million pages. Cur-

    rently, 25% of its business comes from

    export.

    For Jouve India in Chennai (which was

    established in 2011 through the acquisi-

    tion of TexTech), a major differentiator is

    its editorial expertise in all European

    languages. Last year, we saw an increased

    demand for full-service project manage-

    ment from both trade and educationalpublishers. We also had the highest vol-

    Sanjiv Bhatnagar, CEO of Jouve India

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    W W W. P U B L I S H E R S W E E K LY. C O M

    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    and discover effective ways to gain more

    readers, explains assistant v-p for mar-

    keting and presales Uday Majithia. The

    new version, empowered with the latest

    COUNTER reports, will help publishers

    understand reader behavior, gain insightsinto title consumption and analyze vari-

    ous buying patterns.

    A comprehensive solution that helps to

    warehouse, market, sell and deliver content

    online across multiple platforms, iPublish-

    Central can be customized to specific pub-

    lisher requirements. This SaaS model,

    which can build a digital e-book strategy

    from scratch, serves around 100 publishers

    globally. We will be adding exciting

    e-learning features to iPublishCentral that

    are geared toward improving the readingexperience with richer, integrated and

    interactive content, adds Majithia, point-

    ing out that the implementation team

    recently built a white-labeled e-library for

    Elsevier using iPublishCentral. With the

    e-library, students can access an entire col-

    lection of titles by paying a fixed monthly

    rate. Such e-libraries allow publishers to

    accrue recurring revenues through sub-

    scriptions and renewals, and monetize

    existing digital content by having a pres-

    ence in the institutional markets.

    To help publishers create rich, fun,

    immersive and engaging titles, Impelsys

    has also launched enhanced e-books on

    iPublishCentral. It offers better discov-

    erability and navigation, improved read-

    ability and presentation, and support for

    ancillaries and assessments. Other fea-

    tures include enhanced tables of con-

    tents, note-sharing, bookmarking, mul-

    timedia components, reader personaliza-

    tion, real-time assessment and socialmedia networking, says marketing

    manager Shubha Khaddar. She lists

    adapting the layout for mobile devices as

    well as developing and embedding ancil-

    lary content without disrupting the text

    flow as key challenges in producing

    enhanced e-books.

    Named one of the Top 100 Digital

    Companies That Matters by EContent

    magazine, Impelsys offers solutions that

    support multiple business models, such

    as chapter-based selling, e-lending, sub-scription, book collections, and retail and

    institutional access. These are models

    that can be leveraged by publishers, edu-

    cational institutions and content aggre-

    gators alike, adds Majithia.

    HurixThe latest product from Hurix is the

    cloud-based version of its multi-platform

    publishing solution Kitaboo. The beauty

    of Kitaboo Cloud is that it has multiple

    versions to cater to the needs of medium-

    sized to large publishers, institutions and

    corporations. Since its launch in January

    this year, it has created quite a buzz among

    existing and prospective clients. We have

    seen several adoptions to date, and we are

    working on new features such as licensing

    mechanisms, enhanced analytics andimproved feedback, says CEO Subrat

    Mohanty. He acknowledges that the idea

    for Kitaboo Cloud came from clients who

    wanted a totally cloud-based end-to-end

    solution. He launched the Windows 8

    Reader app on the day Microsoft launched

    the new browser. Coming up soon is the

    app for Windows 8.1.

    Hurix has also been busy converting

    more than 100,000 Flash pages into

    HTML in the past ten months. We usu-

    ally take two approaches when it comes

    to Flash-to-HTML conversion. One

    involves using our proprietary platform

    Dictera, which is used for authoring con-

    tent and publishing courses. Dictera

    extracts the media assets from Flash files,

    and uses its wide-ranging templates to

    author the screens. It offers instant pre-

    view as well as testing on 50-plus brows-

    ers, adds Mohanty, whose team con-

    verted 50,000 Flash pages within five

    Subrat Mohanty, CEO of Hurix

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    P U B L I S H E R S W E E K LY M A Y 1 2 , 2 0 1 422

    interactive learning experiences at both

    individual and social levels.

    DataworksFor CEO Muthu Krishnan of Dataworks,

    having his production facility inThirunelveli, some 610 kilometers south

    of Chennai, is a sound business strategy.

    Costs are high when one operates in

    major cities, and there is no lack of skilled

    labor even this far south. In fact, it is even

    better as there are few solutions providers

    out there to compete with us for resources.

    Our low-cost model works, especially

    since creating e-books is not exactly

    rocket science. One recent project to

    convert 114 titles, or 5,496 pages, into

    different outputspress- and Web-readyPDFs, standard reflowable and fixed

    ePub, Mobi and KF8took the team

    under two months while another similar

    project of 63,108 pages with inputs in

    scanned pages, Quark and InDesign

    application files and print-ready PDFs

    was completed within three months.

    Currently, nearly 60% of business

    comes from Europe, which Krishnan

    attributes to his companys expertise and

    capabilities in handling more than 20

    European languages. We also work as an

    aggregator for about 20 publishers on

    two different models. The first model is

    where we convert the titles for a flat fee

    and then we register the titles on behalf

    of the publishers with selected e-book

    retailers and negotiate the percentage of

    sales to be paid to the retailers. Once a

    user ID is created, we upload and main-

    tain the e-book files. So we act as the

    technical assistant and consultant to the

    publisher. In the second model, Krish-nans team converts the titles and hosts

    them through the Dataworks account.

    We track the sales and pay the publish-

    ers after deducting our fees, which range

    between 12% and 22% of sales. This is

    done after paying the retailers fees.

    Although there is still a significant

    demand for ePub2 format, adds Krish-

    nan, many of the required features in

    most of the app projects that landed at

    our door can be easily created in ePub3.

    So this has opened up new opportunitiesfor us to convert and update hundreds of

    months using Dictera, which is a much

    more cost-effective and faster method.

    We also use a customized approach

    when there are specially built screens and

    interactivity such as games and simula-

    tions in the Flash content. In such cases,the template programming is done from

    scratch, usually with JSON [JavaScript

    Object Notation].

    Dictera, by the way, won the 2013

    Brandon Hall silver award for excellence

    in technology. This content creation

    platform allows users to author, manage

    and publish e-learning content on mul-

    tiple platforms. You can create work-

    flows and assign different users access to

    different areas. It is designed to make the

    job easier for authors, editors, asset pro-ducers and project managers. It has the

    capability to deliver upwards of 20,000

    pages of content within a three-month

    turnaround time, adds Mohanty. Major

    publishers using Dictera include

    McGraw-Hill, Pearson and Jones &

    Bartlett Learning.

    Harbinger Interactive

    LearningThe move into more innovative design and

    development services of instructionally

    sound and interactive digital learning con-

    tent is behind the new name given to Har-

    bingers content development business

    unit, explains executive director Jayant

    Kulkarni. With strong customer relation-

    ships, new client acquisitions and innova-

    tive offerings, Harbinger Interactive Learn-

    ing is poised to usher in the next stage of

    rapid growth.

    One of the innovative services dealswith AR (augmented reality). There is

    immense potential in AR, and it is sur-

    prising to note that not much has been

    thought, or done, about this concept in

    e-learning, says Kulkarni, pointing out

    that userswhether kids or profession-

    alsfind this innovative, real life-like

    ability to explore, discover and apply

    knowledge within the learning content

    highly engaging and effective. We have

    started to look into adding application-

    driven interactivity in learning experi-ences using AR. The initial results from

    our clients are extremely positive, and it

    shows that responsive design principles

    in instructional design are increasinglyin demand and much needed in educa-

    tional content.

    Perhaps the only learning solutions

    company to hold patents on technologies

    for developing learning interactions,

    Harbinger has also been busy making

    video-based content interactive and

    dynamic. Our new innovation, Video

    Jazzer, changes the conventional one-way

    presentation of content in a video by

    turning that content into a multi-lay-

    ered, interactive and personalized learn-

    ing experience. For publishers, the abil-

    ity to rapidly and cost-effectively turn

    educational videos into dynamic, inter-

    active and socially connected personal-

    ized learning tool will be of great value.

    The high level of interest shown by our

    publishing customers attests to the

    potential of this product, adds Kulkarni.

    Video Jazzer, which is currently at the

    beta-testing stage, will soon be launched

    by Harbinger Group. It will join Teem-ingPod, our Groups versatile platform

    for embedded social interactions, as a

    SaaS-based product offering.

    With self-learning becoming a major

    component of the learning process, it is

    imperative, says Kulkarni, that learners

    must get effective means to interact with

    the content as well as with the group or

    his peers. Without the appropriate mix

    of both types of interaction, the overall

    impact of interactive learning dimin-

    ishes. So Harbinger is focused on bothapproaches that immerse learners in

    Jayant Kulkarni, executive director atHarbinger Interactive Learning

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    Learning Expertise Innovationwww.lapizdigital.com

    digital

    Interactive Digital content WidgetsIWB Solutions

    Apps and Game Development:

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    iOS Android Windows

    Ebooks / EPUB3: FreeflowFixed layout Manga Comics

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    P U B L I S H E R S W E E K LY M A Y 1 2 , 2 0 1 424

    ible and international to handle all

    major European languages as well as Chi-

    nese, Japanese, Korean and Malay.

    FlexePub is based on the client-server

    model that is built on standard Web and

    cloud technologies. This enables thedeploy-once, access anywhere environ-

    ment while providing centralized access

    control and data security, explains

    Narang, adding that the solution utilizes

    tried-and-tested open source technologies

    to reduce both initial and operational

    costs. The servers utilize Linux-based

    operating systems for higher efficiency

    and lower cost, and allow administrators,

    managers and operators to access the sys-

    tem through Chrome Web browser. Cen-

    tralized access control mechanisms furtherallow secure authentication schemes and

    support for industry standard 256-bit SSL

    encryption for data security.

    This year, Contentra is focused on

    ePub3 creation, HTML5 animation,

    developing mobile content, digital

    learning modules and providing end-to-

    end publishing services and solutions

    comprising of conceptualization, manu-

    script development, editorial services,

    fact-checking, book design, page compo-

    sition, proof-reading, creative artwork,

    photo research, permissioning, cartogra-

    phy and project management services.

    In the newspaper segment, we offer a

    complete solution that includes micro-

    film scanning, content refurbishing,

    digital data preservation and Web host-

    ing solutions for national libraries across

    the globe, says Vohra.

    codeMantra

    Crescendo, codeMantras newly launchedXML-anytime composition workflow,

    takes the center stage this year. A power-

    ful XML authoring and dynamic compo-

    sition engine that imports, exports and

    transforms content across multiple pub-

    lishing applications such as Word, InDe-

    sign and Quark, Crescendo can work

    with, or provide, XML at any point in the

    publishing production process. It also

    seamlessly integrates with a publishers

    existing workflow. That means that no

    matter where, or how, your edits occurbefore, and even after a so-called final page

    team is working on several initiativesthat will soon be unveiled.

    The increase in services for both pub-

    lishing and e-retail in the European mar-

    ket has also led to the creation of a sepa-

    rate company in Germany, aptly named

    Datamatics e-Retail & Publishing

    GmbH. Says Tewari, This new company

    marks the point where we will be enrich-

    ing our offerings with more platform-

    based solutions using software such as

    Oracle-ATG and Intershop.

    Contentra TechnologiesFormerly known as Planman Technolo-

    gies, Contentra has been associated with

    three of the worlds largest e-reader com-

    panies for a while now, helping them to

    produce magazines, newspapers and

    e-books for their respective portals.

    Every month, we produce more than

    1,000 magazines, around 1,500 e-books

    and over 300 newspapers for these com-

    panies, says president Amit Vohra.Contentra has developed its own pro-

    prietary digital software solution, Flexe-

    Pub, to digitize contents into multiple

    formats for various devices and platforms.

    According to senior v-p Pawan Narang,

    FlexePub is truly a state-of-the-art tech-

    nology and our clients have experienced

    an average 40% reduction in cost while

    maintaining the required high level of

    quality. FlexePub is a robust, agile, seam-

    less WYSIWYG solution, where quality

    checks and edits can be made in real time.We have also made FlexePub truly flex-

    backlist apps into ePub3 format.

    The way ahead for Dataworks to expand,

    says Krishnan, is to maintain the same suc-

    cessful strategy. We have been providing

    high-quality digital services at very com-

    petitive rates with turnaround time that ison par with the best in the industry. My

    plan is to continue on this path and give

    our 100-plus clients unmatched turn-

    around time and quality service.

    DatamaticsAs one of the leading big data vendors, it

    is not surprising that Datamatics was

    invited to deliver a keynote speech on

    that topic to around 300 publishers at a

    forum in Berlin in May last year. My

    presentation covered the overall idea ofbig data, various types of data that are

    generated in publishing, challenges faced

    by publishers in harnessing the data, and

    the big data technology landscape along

    with relevant case studies, says Krishna

    Tewari, executive director and global

    head of digital publishing and retail solu-

    tions. One of the ideas we mooted was

    that publishers should take focused steps

    in harnessing big data technology by

    identifying target areas to work on, and

    then approach it at an organizational level

    instead of operating in silos. (Datamatics

    was named Innovator in Technology of

    the Year by the 2014 National Trial Law-

    yers Summit in Miami for its expertise in

    both big data and legal publishing.)

    While its publishing and e-retail busi-

    ness continue to grow on its own, the

    acquisition of Premedia Global in

    August 2013 has boosted the companys

    portfolio further. It has created a pow-

    erhouse in content-related capabilitiesand digital solutions. Our company, with

    more than 2,500 people spread out in

    nine locations worldwide, is now focused

    on the emerging needs of publishers and

    retailers, working to help them grow

    their business by enabling content and

    e-commerce through newer technologies

    and solutions. In recent months, we are

    seeing increased demand for assessments,

    reader analytics, buyer behavior studies,

    in addition to the usual inquiries about

    full-service project management anddigital products, adds Tewari, whose

    Krishna Tewari, executive director and globalhead of digital publishing and retail solutionsat Datamatics

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    D i g i t a l S o l u t i o n s i n I n d i a 2 0 1 4

    or file is declared. Crescendo captures

    those edits and can create and store an up-

    to-date XML instantly from a traditional

    Word-to-InDesign workflow, says presi-

    dent Walter Walker, adding that the

    workflow integrates seamlessly withcloud-based collectionPoint 3.0 [cP 3.0]

    platformcodeMantras flagship prod-

    uctto store and distribute content to

    any digital retailer or printer.

    Recently, the codeMantra team used

    cP3.0 to work on content from the IMF

    (International Monetary Fund), where

    the documents were enhanced with an

    XML layer allowing IMF to distribute

    their e-content across the Web for mar-

    keting purposes and drive users back to

    their e-bookstore and e-library. Thisenables them to measure marketing ROI

    and traffic trends.

    The metadata management, title

    workflow and sales/revenue reporting

    features of cP3.0 have been enhanced sig-

    nificantly in the past few months, adds

    Walker. We are focused on providing

    clients with end-user insights related to

    their titles including daily rankings of

    their titles, top sellers and highest gross-

    ing, and average selling prices. We want

    to provide features that will help clients

    improve revenue insights and opera-

    tional efficiencies.

    Structure-wise, after a management

    buyout by a group of investors in Febru-

    ary, former head of sales and marketing

    Walker now serves as the president while

    ex-CFO Nathan Vaidya takes the CEO

    mantle. Ed Marino, former head of Light-

    ning Source, is one of its board members.

    Says Walker: 2013 was a great year for

    us with double digit revenue growthagain. Our strategy is to increase codeM-

    antras presence and offerings within the

    composition services and XML composi-

    tion technology products. An announce-

    ment on Crescendo software licensing is

    forthcoming, and we are placing specific

    emphasis on our suite of solutions and

    services to enable publishers to increase

    their efficiencies and lower overall costs.

    He is also preparing to launch Duet, an

    e-book reader application, in the latter

    half of this year with several key partnersand publishing brands.

    Cenveo Publishers

    Services

    The list of publishers using Cenveo

    Mobile dPub, a device-neutral browser-

    based digital publishing framework formobile content development and deliv-

    ery, continues to grow. The Society for

    Petroleum Engineers, for instance, moved

    from print to digital-only journal issues

    to cater to the evolving needs of its mem-

    bers, who are mostly out in the oil fields

    with their iPads. The organizations

    multi-issue app is now supported by Cen-

    veo Mobile dPub Business Edition. In

    addition, Cenveos production team pro-

    vides resources to meet the clients XML

    workflow and changing editorial and pro-duction requirements. Georgetow


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