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Contents

Owner's Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2Mobile Phone Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . 527Supplement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 560USA Warranty and Maintenance . . . . . . . . . . . . . . . . . . . . . . 607Warranty Maintenance and Memory Seats . . . . . . . . . . . . . . . .658

Owners Manual

Touareg

U.S. Edition, 2011 Model

Table of contents

About this Manual

Vehicle overview

Passenger compartment - Driver side overview . - Center console overview . - Passenger side overview - Symbols on the roof console

Instrument cluster - Warning and indicator lights - Instrument Cluster . - Volkswagen Information System

Before driving

Some basics - Driving checklists and warnings - Technical data

Opening and closing - Vehicle key set . - Power locking and closing system - Doors . .... . . . - Rear hatch ....... .. .. . . . . .. . - Power windows - Panorama sliding sunroof . - Homelink ® Universal Transmitter

Sitting properly and safely

4

6

6 8

11 11

12 16 20

24

24 27

30 34 41 43 47 51 54

- Adjusting the seating position ... .. ... . 58 68 71 84

- Seat functions ... . .... .. ...... ... .. . - Safety belts . . .. . . .. . ... . - Airbag system - Child safety and child restraints ........ 103

Lights and vision - Lights . 121 - Sun protection ... 127 - Windshield wiper and washer .......... 129 - Mirrors .............................. 136

Transporting - Driving tips - Luggage compartment .. - Roof rack . - Trailer towing

Storage and equipment - Storage areas - Cup holders

Table of contents

.. 139 ... 144 .. 152 .. 155

.. 163

.. 167

- Ashtray and cigarette lighter - 12-volt sockets ...

Infotainment System

...... 169 171

174

Introduction to the Infotainment System - Safety information on Infotainment

System - Operation basics . - Voice operation

. . 174 176 184

- Sound, menu and system settings (SETUP)

- System settings (CAR) ... . .... . . . . 187 191

Audio mode - Radio mode - Media mode: Introduction - Media mode (audio) : - MEDIA-IN multimedia jack - Media mode (video DVDs)

Navigation

.... 194 .. 202

........... 208 .... ... ..... 215

..... 218

- Introduction to navigation ... 221 - Destination entry ....... 224 - Directory (navigation destinations ,

addresses and telephone numbers) Directory .. 232

- Tour mode . . ..................... 241 - Waypoint navigation (Off-road mode) . . 246 - Route guidance . . . 250 - MAP (map display) . . ....... . .... 258

Telephone control (PHONE) - Introduction . . . . . . . . . . . . . . 263 - Description ............... ... .. .. .... 266 - First steps . . ... . .. .•... 270 - Basic functions ............. . .. . • ... . 27 4 - Stored telephone numbers .. 277 - Functions during a telephone call ...... 282 - Settings .. 285

While driving 288

Starting, shifting, parking - Starting and stopping the engine ....... 288 - Shifting ... . ........ ... 295 - Braking, stopping , and parking .... 301 - Saving fuel and helping the environment 312 - Steering .. 315 - Hybrid drive . . . . . . . . . . . . .. . 317

Driver assistance systems - Starting assistance systems . . 326 - Park Distance Control ... ... . .. ....... 330 - Rear Assist . . .... 335 - Cruise Control System (CCS) . .. 339 - Tire Pressure Monitoring System ...... 343

Climate control - Air conditioning . . . . . . . . . . . . . . 348

At the gas station - Refueling . . . . . . . . . . . . . . . .. . ... 355 - Fuel 360 - Selective catalytic reduction (AdBlue) . . 363

Off-road driving - Some basics . - Off-road driving situations

... 367 .... 374

Care, cleaning, maintenance . . 384

In the engine compartment - Preparations for working in the engine

compartment ..... 384 - Engine oil . ...... ....... . ... . . . . . .... 389 - Engine coolant . . . . . . . . . . . . . . . 394 - Vehicle battery . . . . . 399

Vehicle care and maintenance - Exterior care and cleaning - Interior care and cleaning

.. 403

.. 411

- Tires and wheels . - Parts, accessories , repairs and

modifications - Consumer Information - Reporting Safety Defects

... 417

. . 447 . 454

...... 457 - Engine control and emission control

system ... . ............ . ............. 458

Do it yourself ... 460

Practical tips - Frequently asked questions ... . .. .. ... 460 - In an emergency ... 462 - Emergency closing and opening ... 464 - Vehicle tool kit ... 467 - Wheel covers . . . . . . . . . . . . . . . . . . . . . . 4 70 - Changing a wheel . . . .. . . . . . .. 471 - Tire mobility set ... .. .. .. .. . . . ... .. ... 4 76 - Fuses ....... . . . ...... . ... . .. ..... ... 481 - Changing light bulbs ... .. ..... .. . . . ... 484 - Jump starting ..... . ... . ....... . . . . ... 492 - Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497

Abbreviations

Index

Table of contents

. 501

.. 503

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Table of contents

About This Manual .

Introduction Prior to first use Safety instructions . General information Controls .

Operation

3

4 4 5 6

Basic functions . 10 Important steps for using the mobile phone package . 11

Owner's manual

First steps . Calling Voice operation Phone menu

Abbreviations

Index .

··· ··· ···· · · · ··· · ·· · ·· 12 17 20 22

27

28

Supplement

Touareg 2011 - edition 11.2010

Technical Modifications This supplement provides additional information and instruc­tions about modifications deve loped after the printing of the 05.20 10 Touareg Owner 's Manual. Please continue to refer to the Owner's Manual, in conjunction with this supp lement, for information , descriptions and specifications regarding the oper­ation and care of your vehicle as well as information and warn­ings that you should know for your own safety and the safety of your passengers.

Table of contents

Center console overview . . . . . . . . 4

Instrument cluster . . . . . . . . . . . . . . . . 5

Technical Data ..................... 10

Central locking and closing system .............................. 12

Luggage compartment ........... 14

Trailer mode . . . . . . . . . . . . . . . . . . . . . . . 16

Starting and stopping the engine .............................. 19

Braking, stopping and parking . 23

Hybrid drive . . . . . . . . . . . . . . . . . . . . . . . 34

Tire pressure monitoring system .............................. 37

Vehicle battery . . . . . . . . . . . . . . . . . . . . 39

Emergency closing or opening . 40

Tire mobility kit . . . . . . . . . . . . . . . . . . . . 41

Index ................................ 43

Table of contents

USA Warranty and Maintenance

CC, Eos, GTI, Golf, Tiguan, Touareg Model year 2011

Table of contents

Warranty Owner's information ___ ......... ... . New Vehicle Limited Warranty Powertrain Limited Warranty . Limited Warranty Against Corrosion Perforation

Federal Emissions Warranties

2 3 6

8

General 10 Federal Emissions Control System Defect Warranty 10 Federal Emissions Performance Warranty 11 Additional Information About Your Federal Emissions Warranties . 13

Kansas Safety Belt Limited Warranty Information about Kansas Safety Belt Limited Warranty . 15

Customer Care Volkswagen dealer assistance . 16 Volkswagen corporate assistance . 16 Repairs not covered by warranty . 17

Consumer Protection Information BBB AUTO LINE Dispute Resolution 18 State-Specific Warranty Enforcement Laws. 18 NOTICE TO CALIFORNIA PURCHASERS 19

Service Publications Volkswagen Technical Literature Ordering Center 21

Tire Manufacturers List of tire manufacturers for new Volkswagen vehicles .

Maintenance

22

Warranty voucher 23 Odometer replacement and other dealer ~m~ N Service information . 25 Volkswagen Carefree Maintenance Program. 27 Service schedule . . . . . . . . . . . . . . . . . . . . . . 28 Additional service . . . . . . . . . . . . . . . . . . . . . 42 Brake fluid replacement . . . . . . . . . . . . . . . . 43

Table of contents

Volkswagen Touareg Warranty, Maintenance, and Memory Seats

Model Year 2011

Table of contents

Powertrain Limited Warranty Owner's information What is covered . . .. . .. . .... ......... . . What is not covered

Maintenance Maintenance item

2 2 3

5

Memory Seats Assigning driver seat, steering wheel, and outside mirror settings for forward driving to a vehicle key

Table of contents

6