DIGITISING A SMALL ISLAND STATE:

Morten Meyerhoff Nielsen

TUT-RNS / democratise

ICEGOV16, Montevideo (UR), 1 March 2016

A LESSON IN FAROESE

SMALL ISLAND STATES

- Semantic variation, but small in size and population- Economic concentration and dependencies- Little or no influence on terms of trade- Limited financial and human resources- Considerable largesses from abroad- Open to eratic markets, events and weather- Externalities spills over into cultural and psycohologicaldependence

FAROESE SNAP SHOT

Population 48.846

Territorial size 1.399 km2

Population density 34 per km2

Official languages Faroese, Danish

Ethnic groups 91.7% Faroes, 5.8% Danish, 0.4% Icelandic, 0.2% Norwegian, 0.2% Polish

GDP 2013 € 1,966.88 million

GDP per capita 2013 (approx.)

€ 40,977

Unemployment April 2015 3,0%

Imports January-April 2015Exports January-April 2015

€ 223.64 million€ 257.80 million

DANISH RELATIONSHIP:Minimums krav bandlyser jura og burokrat sprog,

THE DANISH RELATIONSHIP:- Parliamentary democracy within the Dnaishconstitutional monachy (Rigsfællesskabet)

- Recognize the Danish monach as head of state- Danish hegmony on foreign and defence policy- 2 members in Danish parliament (of 179)

LOCAL CONTEXT:- 32 member parliament, Løgtinget, elected every 4 years- 32 municipalities- 18 islands- 40% of population in Torshavn- 10-20% of Faroese abroad for work or study

GOVERNANCE

MOST PRE-CONDITIONS ARE IN PLACE

FAROE ISLANDS

0

20

40

60

80

100

120

Mobilephone

Internetaccess

Smallislands

andperifiry

15-19year olds

20-29year

30-39year

40-49year

50-59year

60-69year

70-79year

80+ year

CHALLENGES

- Pop should be growing but face aging and emmigration- Skills gap ambilfied by 40% of students not returning- 98% of exports from fishing, some tourism and textiles- Limited domestic demand- Resistance to change

ICT CHALLENGES:- Relevant techincal and managerial skills difficult to

identfy for complex ICT and change managementinitiatives

- Skills gap ambilfied by 40% of students not returning- Resistance to change from people, municipalities and

institutions- No unique business register- Property register not complete- Lack of eServices (some for e.g. tax, health, daycare) - High cost of internet

ICT ACHIEVEMENTS:- BSL, centralised financial system- EHR, Electronic health record and system- KT landsin shared ICT service and centralised Agency- Simple MinLykil eID, need update and take-up- MyBoks need take-up - Most key registers digitised (e.g. ID, tax, cadastral)

THE STATE

SO WHERE TO NOW?

ICT FOCUS ON:- Data exchange and resue- Digital identy and signature- Services- Governance, cooperationand legislation

GENERAL AIMS- Back-office productively gains and cost savings- Front-office accessibility and quality- Burden reduction and once-only-principle- Private sector competitiveness and job creation- Socie-economic benefit of 1% of GDP or €20.14annually once fully implemented

PHASES AND BUDGET- 2015: €0.3 million for research, strategydevelopment and consultation

- 2016-2020: up to €29.91 million cost

eGOVERNMENT STRATEGY 2016-2020

- Adapted X-road 5.0 model (for flexibilty and cost reduction)

- Gradual implementation(cost and risk spread)

- Change the funding model

DATA EXCHANGE AND REUSE FOR INCREASED EFFICIENCY AND EFFECTIVENESS

DIGITAL IDENTITY AND SIGNATURE FOR EASY, SECUREAND PERSONAL SERVICE –AND IT IS CHEAPER

CHALLENGE:- MyKey/ MinLykil encryption coreoutdated

- Limited use and a private sectorsolution. Banks solution different

- Fear of cyber attacks

AIM:- Secure eID and signature- Link to national ID numbers- Personal data stored on the Faroes- Collaboration with banks and telecoms, incl.co-financing and use

- One key, multible locks- Tested technology, device independce

eSERVICES AND PORTAL

TODAY TOMORROW THE FUTURE

CONSULTATION, COOPERATION AND A STRONG MANDATE

JOINT-NATIONAL STEERING

COMMITTEE

eID AND SIGNATURE PROGRAMME

INTEROPERABILITY AND DATA EXCHANGE

PROGRAMME

DATA QUALITY AND EXCHANGE PROGRAME

eSERVICE AND PORTAL PROGRAMME

SECREITARIATE

1 STRATEGY

4 PROGRAMMES

MULTIPLE PROJECTS

1 GOVERNANCE STRUCTURE

NN

INNOVATION AND HOLISTIC THINKING- Burden reduction and process reengenering first!- Shared standards, infrastructure, service centers, data and systems

- Pooling of resources and cooperation- Outcome focused development, right teams and skillscombinations

- Benefit realisation and value-for-money- Programme, project and simple business case model- Political committment, consultation, consensus,recognised mandate

THE ESTIMATED OUTCOME AND BUDGET

BUDGET:€29.91 million budget for 2015-2020

€9.40 million for data exchange, data quality assurance and new finance model

€6.38 million for eID and digital signature based on chip based ID card (2/3s of cost) and SIM card solution

€2.15 million for eService tool kit and portal

BENEFITS:Approx. 1% of GDP or €20.14 million annually when fully implemented in 2020

CONTACT

MORTEN MEYERHOFF NIELSEN

Tallinn University of Technology, Ragnar Nurkse School of Innovation and Governance

Ehitajate tee 5

19086 Tallinn, Estonia

Tel (EE): +372 59 06 07 09

Tel (DK): +45 23 92 22 91

Mail: mortenmeyerhoff@gmail.com

Twitter: @mortenmeyerhoff

LinkedIN: mortenmeyerhoff