Digitization and the impact on the libraries Dundee june 2014

Rethinking the Public Library:

Digitizing Services and the Impact on the Library as a Space

Rolf Hapel Citizens' Services and Libraries Aarhus, Denmark

Cilips Annual Conference Dundee, Scotland June 2014

1 A Future for the Library?

2 Digital Services

3 The Library as a Space

4

Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark

The libraries of the industrial society

Democracy Free and equal access to information

+ Education Support to the formal education system

+ Culture Access to cultural heritage and experiences

= Success 60 -70 % of population users



New citizens

The “new elderly"

Demography


Demography

30 % fewer young people..

..than when I was young!


The social excluded

Polarisation?

40 % of the labour force

has no vocational education

20 % of youth does not get

education beyond

secondary school

15 – 20 % of population

are illiterate = 1 mio people

Larger gap between

information strong and

information weak citizens?


Citizen = consumer

Increasing individualization The political consumer Self-reliant Demand for quality Leisure time is a limited resource

Fuck the library, man!


Competence development and generation change

Librarian as we know her..

Librarian as we need her to be..

0

200

400

600

800

1000

1200

1400

More than 50 % decrease of service points in Denmark since 1980!

Fewer libraries..

.

High Internet penetration Broadband – wireless access IT everywhere - ”Pervasive computing” Mobility and all kinds of portable devices

Cloud - streaming

It infrastructure


Source: Internet World Stats, Usage and population, Jan 2014

A well known innovation strategy in the public sector..

But the public sector is in a state of permanent crisis, and the fight on resources is intense

Send more money..

Libraries



http://www.google.dk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=alMtXp0jKNLz_M&tbnid=7Y00yQuW3DsP6M:&ved=0CAUQjRw&url=http://www.techletter.com/whatsnew.html&ei=G_ZuUZPNDoXCtQadhoCwAw&bvm=bv.45368065,d.Yms&psig=AFQjCNGqHYulIFYBxizC6YMtQWVbDGzENw&ust=1366312854023530

Reinvent the library new ways of professionalism

new products new alliances

new ways of funding


A new library model for the knowledge society Danish Digital Library The ’Open Library’ Partnerships


The modern library

D. Skot-Hansen et. al. Royal School of Library and Information Science

Cognition/information

Engagement

Innovation Empower-ment

Infrastrucure for digital objects

+ Collaboration on purchasing

+ Promotion and mediation

Danish Digital Library


Idea

Liberate data and information

Create relations between data

Make the users knowledge visible and useful

Place information in a meaningful context for the users ..by using open source software and forming communities for development


Concept

The well (data repository)

O

Sources Application layer

O m

Presentation

User transactions

Harvesting and

indexing


Library automa-

tion system



Started spring 2000

Editor based in Aarhus, production distributed

Cooperation with nationwide public service TV and radio broadcast





Watch movies with your borrowers card on filmstriben.dk



eBook shelf



Multiple platforms



Started October 2011

Agreement with primary

publishers covering 80 % of the

Danish e-book market

Build on TING

Technical integration to Fiction

Literature portal

Integration to OPAC’s

Launching ebook-service

Integrated e-content

My loans/account

New media/ services

Recommen- dations

News from the library

Events

Search

General info

Reservations - SMS services

Others who have borrowed..


Film and movies

E-sound books

E-music

E-books

E-content from

the library:

E-books

E-sound books

Music

Film..

..in Websites from e.g. educational institutions

Syndication and deconstruction


City and media Mob portals


Responsive design


Only digital content






Scan point

Remember this book

Others have also borrowed..

Titles by same author




All Danish public libraries participate

Universe – basic figures and changing themes – also in the physical libraries

Palle’s Gift Shop




Info Galleria




E-tables


Lib-Phone RFID tags and Blue Toth connected to content server


The Story Chair


The Quibbler


Interaction

Distance

Short term Long term Sponsorships Short duration

Donations, gifts

Volunteers as consultants

Advocacy campains

Co-production R & D

Business development projects

Branding

Sponsorships Long duration

Networks, clubs

Innovation in hybrid organisations

Dialogue on services

Partnership strategy


Therefore partnerships..

New resources and skills in the library Knowledge and inspiration from others Increased network

Increased diversity and quality in service production

Enhanced communication and marketing Legitimization New ambassadors


A British idea: The Mash-up library

LOCAL ARCHIVE

ARKIV Archive

YOUTH

MEETING

ROOMS

ANALOGUE MEDIA

SELF SERVICE

LEARNING CENTER

SMS BUSINESS

SERVICE

HOME-

WORK

HELP

COMMUNITY

CENTER

CAFÉ

STUDY SUPPORT JOB CORNER

LIBRARY SHOP

REFERENCE

CONSUMER INFO

NATURE GUIDE E

XH

IBIT

ION

S

FAMILIES

Partner activities

Q AND A

HEALTH

COUNCELLING

LEISURE INFO

NEWS LOUNGE

QUIET AREA

TO

DD

LE

RS

/C

HIL

DR

EN

REA-DINGTRAI-NING


Citizens’ Services

More than 2/3 of Danish libraries offer Citizens Services

..meetings..


..workshops..


..idea pitching..


..focus groups..


World Café 3-4 consecutive rounds of discussion A new question posed at each round Participants change – the host of the table stays an picks up the essence


..vision creating..


Photo typing


Users and staff introduces ideas and projects and participants elaborate and develop those

ideas

Village Square



..user driven design..


..participatory design..


..building the future library..


Children’s lab: Workshops with children btw 9-14 prototyping a library. The results were used as part of the competition programme for UMSA



..exhibitions..


..tuition..


..consultation..


..individual help..

..self learning..


http://www.vibysyd.dk/javasc

..self checking out..


..talks..


..discussions..


..debates..


..creating..


..fun..

..writers workshops..


.. performances..


..hacker labs..


..peoples lab..


..innovating..


..playing..


..being analogue..


..socializing..


..recreating..


Hackerspaces Makerspaces Fablabs Share premises, tools, knowledge Create projects, ideas, network




The playground..




Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark Rolf Hapel, Citizens' Services and Libraries, Aarhus, Denmark


A question for you..

To which problems in society is your library the answer?

Date post:	05-Dec-2014
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Digitization and the impact on the libraries Dundee june 2014

Presentations & Public Speaking