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Self-Directed

Work TeamsP.E. Clayton and Associates, Inc.

www.motivation1.com



What is a Self-

Directed Team? A group of associates with similar

work related activities, responsible

for a “whole” work process or

segment that delivers a product or

service to an internal or externalcustomer.



What is a Self-Directed

Work Team? A cohesive group of highly

motivated people committed

to a common goal who have

the responsibility to supervise

and direct themselves.



What are benefits of Self-Directed Work

Teams? Quality improves 45 to

70%

Productivity increase 35 to

40% (2 to 3 years)

Employee Commitment isGreater



What are benefits of Self-Directed Work

Teams? Less absence, less turnover, less

thief, less sabotage (with holding

information) Self-Directed work teams reduce

operating costs. (People get

together in teams to reduce cost or steps.



Three major reasons for

culture shift:1. Global Competition Self-Directed Work

Teams allows us to be more competitive.

We are in an information society. we are out of the industrial society. Before things were a

commodity of value, today information is the

value. Self-Directed Work Teams allows for

greater information to flow faster.




culture shift:2. Span of control 15 year

ago one supervisor to 6

employees today, 1

supervisor to 15

employees. Projected 1level of management for

75 employees.




culture shift:3. People have changed. We expect to be dealt

with differently then our grandparents. “Father

Knows Best.” No longer is it management

and labor or blue collar and white-collar

workers. Management responsibilities are

being redistributed to the front line worker.



Tom Peters says, Self-DirectedWork Teams should become the

basic building block or DNA of companies today.



What are their

responsibilities?They are empowered to share various

management and leadership functions.

They plan, control, and improve their own work processes.

They set their own goals and inspect

their own work.



What are their

responsibilities?They often create their own

schedules and review their performance as a group.

They may prepare their own

budgets and coordinate their work with other departments.



What are their

responsibilities?They usually order materials,

keep inventories, and dealwith suppliers.

They frequently are responsible

for acquiring any new trainingthey might need.



What are their

responsibilities?They may hire their own

replacements or assumeresponsibility for disciplining

their own members.

They-not members outside theteam take responsibility for the

quality of their services.



Who has the right

of veto?The department head and the

C.E.O. have the right of veto.

However, they must givereasons and suggestions as to

why they have vetoed the

requests responses in 3 to 7days.



What is the role of the

supervisor?

Act as mentors,obstacles removers,

resource gathers, and

target adjusters.



How many in the

Team?

Three to Twelve Associates



When and How often tothey meet?

Teams may hold brief communication

meeting at the beginning of shiftsand longer meeting (two to three

hours) once or twice a month to

discuss specific team issuessurrounding communication

discipline, equipment, and quality.



What is the process

for starting a team?Department head selects the

associates to be in the team.Department head would group the

teams in the beginning.

Trainers and Department head, meetwith the team to explain what they are

about.



What is the process

for starting a team?Trainers meet with team to discuss different

forms of group dynamics.

Trainers meet with team to define itscustomers internal and external and create

its vision and mission statement.

Management Approves of Statements or sends back for revision.



What is the process

for starting a team?Trainers meet with team to develop

its goals and objectives andvalues.

Management Approves of Statement

or sends back for revision.

Teams meet and send suggestions

to supervisor.



Five Main Obstacles to Teams

Fear of Change

Exchange of individual recognition for

team recognition.Managers’ fear of loss of control

Getting news where it needs to be’

Teams straying off course



Six Differences between

traditional workgroups and CAT Top-down

Unilateral

Narrow focus Narrow training

Helplessness

Stuck /Complacent

Bottom-up

Consensus

Big picture Ongoing diverse training

Empowerment

Challenged/innovative



10 Basics for team

meeting facilitators.1. Explain task.

2. Clarify ground rules (no one speaks twice

until everyone speaks once).

3. Include everybody in discussions.

4. Help group deal with dominators.

5. Keep pace going.



10 Basics for team

meeting facilitators.6. Refocus when necessary.

7. Help group reward itself.

8. Follow up on assignments.9. Ensure all team members understand

their assignments.

10. Encourage the heart - make peoplefeel safe.



Five Roles in a Team

Meeting1. Facilitator - Neutral in discussion

2. Timekeeper - Functionally neutral

3. Recorder - Functionally neutral

4. Owner (s) - Not neutral

5. Resource people - Not neutral



Creating a Mission Statement

What is the purpose of our group.

Brainstorm by having each person say a

few words about what they think. Goaround a three times (you can only

pass once)

From that begin to form your missionstatement.



Create Guiding

PrinciplesWhat are the priorities of the

organization?

How can I make my decisions?



Guiding Principles

ExampleMission: To Arrive in Daytona Beach.

Guiding Principles:(our priorities)

Safety

Comfort

On Time

Date post:	14-Apr-2018
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