Direction, Alignment, Commitment · provides step-by-step guidance on every slide and activity...

Direction, Alignment Commitment

Workshop Kit Sample

Achieving Better Results Through Leadership

©2020 Center for Creative Leadership. All Rights Reserved. CVD1104202


Live Online

Facilitator Guide


DIRECTION, ALIGNMENT, COMMITMENTAchieving Better Results Through Leadership

Live Online© Center for Creative Leadership. All Rights Reserved. This content is protected by US and International copyright laws. Any reproduction and/or distribution of this content without written permission of the owner is prohibited.

Direction, Alignment, CommitmentCCL’s Direction, Alignment, Commitment: Achieving Better Results Through Leadership workshop kit focuses on a framework that enables individuals to work together as a cohesive group to produce collective results – results they could never achieve working as individuals.

This workshop is based on CCL’s extensive analysis of field work in the area of leadership, leadership development, and organizational leadership, that lead to CCL’s proven Direction, Alignment, Commitment (DAC) framework for effective leadership.

A “Read This First” support document provides links to two Support Videos featuring CCL experts. The first provides an overview of the intent and process of using Workshop Kits, while the second provides insight on the particular topic. See sample on page 11

Each Facilitator Kit includes materials to support workshop facilitation in convenient delivery methods - live online and face-to-face. The Facilitator Guide is your roadmap to success. Inside you’ll find an overview of the course, learning objectives, timeframes, a supply list, and delivery requirements. It also provides step-by-step guidance on every slide and activity outlining how to prepare and what to say and do at each step.

The five Direction, Alignment, Commitment posters are visual aids for face-to-face classroom delivery.

See samples on pages 4–8

The live online and face-to-face Workshop Slide Decks help participants connect to the material, give key instructions when needed, and allow them to focus on the content.

See sample on page 10

See sample on page 9

Each facilitator is also provided with the following electronic resources:

Direction - Alignment - Commitment

©2017 Center for Creative Leadership. All rights reserved. CVD090817

Direction

Highest Lowest

DAC Leadership Framework

©2017 Center for Creative Leadership. All Rights Reserved

IMPA

CTS

GENERATES

INFL

UEN

CES

RESULTS

GROUP QUALITIES & DYNAMICS

LEADERSHIPPROCESS

LEADERSHIPOUTCOMES

OTHERFACTORS

LEADERSHIP

DIRECTION

COM

MITM

ENT ALIGN

MEN

T

IMPA

CTS• Individuals’ Skills and Values

• Diversity in the Group

• Quality of Relationships

• Formal Structures & Procedures

• Informal Routines

• Group Culture

• Marketplace Dynamics

• Available Resources

• Business Strategy


Agreement in the group on overall goals.

Mutual responsibility for the group.

Coordinated work within the group.

©2017 Center for Creative Leadership. All rights reserved. CVD: 09082017

What’s included in your Facilitator Kit?

3©2020 Center for Creative Leadership. All Rights Reserved. CVD110420

About the Center for Creative Leadership (CCL®) For more than four decades, CCL has leveraged the power of leadership to transform individuals, teams, entire organizations and societies to achieve what matters most to them — with results that are powerful, measurable, and enduring.

Looking for better group results? Leadership is the Answer!

When you get down to what leadership is really about, it’s not so much what any one person does as what groups of individuals do together to produce collective results. Individuals who work together as a cohesive group produce results that could never be achieved by an individual.

This interactive workshop designed by the Center for Creative Leadership (CCL) provides tools and skills to make it easier to engage in the behaviors that give rise to leadership. Learning and applying the principles of CCL’s proven approach for effective leadership – Direction, Alignment, and Commitment (DAC) – will put any group you are a part of on a path to achieving better results.

Leadership development isn’t a spectator sport. Let’s get started.

DATE TIME

LOCATION

To register, contact XXXXXXXXXXXXXXX

Yossarian Dunbar Hospital Bed 22, Pianosa, Italy

022-25677084 [email protected]

[Click to select a date]

<Dear Facilitator – Please feel free to alter the text as needed. Pay par�cular a�en�on to the highlighted sec�ons of the template. Those are areas that you will need to personali�e with your own program’s informa�on.

Dear [Recipient],

You have been selected to par�cipate in a workshop on Direc�on, Alignment, and Commitment� Achieving �e�er Results Through Leadership. This workshop will provide you with �ps and tools that you will immediately be able to use in your role.

When you get down to what leadership is really about, it’s not so much what any one person does as what groups of individuals do together to produce collec�ve results. Individuals who work together as a cohesive group produce results that could never be achieved by an individual.

This interac�ve workshop designed by the Center for Crea�ve Leadership (CCL) provides tools and skills to make it easier to engage in the behaviors that give rise to leadership. Learning and applying the principles of CCL’s proven approach for e�ec�ve leadership – Direc�on, Alignment, and Commitment (DAC) – will put any group you are a part of on a path to achieving be�er results.

We know your �me is valuable. The workshop will be highly�interac�ve and o�er target learning that you can immediately put in place for results that ma�er. The workshop will be on ��th August, �� at �idnight and it will be held at top of the Red Fort.

Please send an email back to me to con�rm your a�endance and I will send you a mee�ng invita�on with workshop details outlined.

I look forward to seeing you at the workshop.

Warm regards, Yossarian Dunbar

The Participant Workbook provides learners with workshop content, activities to complete, and a place to take notes. After the workshop, the

workbook acts as a reference guide for the key principles they learned.

There are two participant kits available for purchase.



Every great course needs participants eager to learn. To help you recruit, we’ve provided editable Marketing Templates for a one-page overview and an e-mail that you can customize to your needs and organization.

See samples on page 11

What’s in the Participant Kit?

CCL’s Direction, Alignment, Commitment: Achieving Better Results Through Leadership guidebook is included in every participant kit and provides additional

support for your participants after the course.

CCL Press D

IRECTIO

N, A

LIGN

MEN

T, COM

MITM

ENT: ACH

IEVING

BETTER RESULTS TH

ROU

GH

LEAD

ERSHIP Second Edition

Cynthia McCauley

Lynn Fick-Cooper

DIRECTION, ALIGNMENT, COMMITMENT

DIRECTION, ALIGNMENT, COMMITMENTAchieving Better Results through Leadership

Second Edition

A Facilitator Kit includes a complete Participant Kit for both live online and face-to-face programs.


Live Online

Participant Workbook


To help you facilitate the workshop, we’ve provided Producer Notes for an overview of action steps for the session. These notes are broken

down by time, slides and facilitator guide pages needed for use.

© Center for Creative Leadership. All Rights Reserved.

Direction, Alignment and Commitment - Producer Notes

Start Time

End Time

Minutes Slide #PG

pagesFG

pagesFacilitator

NameProducer Notes

08:00 09:00 60 1-10 1-7 8-12

Slide 1: When prompted by facilitator, the Producer will introduce themselves and do a quick review of the virtual learning platform's controls as needed.

Slide 8: When prompted by the facilitator, the Producer will break participants into randomly selected pairs and assign to breakout rooms. in the event of an odd number, create one group of 3. Each person will have 4 minutes to share. We will prompt the first person with a 1-minute warning. 2nd person will share for 4 minutes and producer will prompt with a 1-minute warning to end. At the end of 8 minutes, close breakout rooms and give particpants 1 minute to return to main group.

Slide 9: Producer will prepare screen to capture inputs from previous exercise. Producer will save screen when participant input is completed.

08:00 09:05 5 11 BREAK

09:05 09:50 45 12-21 8-14 14-19

Slide 14: Producer will type this question in the chat "How can you achieve widespread agreement on direction, even when an individual or small group, determines the direction." Producer will support faculty by looking at the responses on the chat, gather themes and prepare to share on screen.

Slide 18: Producer will type question in chat: "what might it look like in your work if there is alignment and commitment, but no direction?" Facilitator will review the responses from the group then click to display additional content on slide and note anything that was not mentioned by the group. Then the Producer will type 2nd question in chat: "what might it look like in your work if there is direction and commitment, but no alignment?" Facilitator will gather responses from the group then click to display additional content on slide and note anything that was not mentioned by the group. 3rd round does not use chat, but ask participants to share views in person.

09:50 09:55 5 22 BREAK

09:55 11:05 70 23-29 15-26 20-25

Slide 24: DAC Assessment: Have all participants showing on the screen when facilitator asks for a show of hands on DAC.

Slide 25: Producer: Be prepared to launch DAC poll and share results with facilitator on cue. Poll Structure: 3 Questions: (1) My total score for Direction (D) (2) My total score for Alignment (A) (3) My total score for Commitment (C). For all the questions list following choices: 19-20, 17-18; 15-16; 13-14;11-12; 9-10;7-8; 5-6; 4 or less.

Slide 27: Producer: Place participants in groups of 3 in the breakout rooms. Participants will be in breakouts for 12 minutes. When they return, participants will be asked to share their insights from the discussion on chat.

11:05 11:15 10 30 BREAK

11:15 12:00 45 31-37 27-32 26-28

Slide 32: Producer will prepare the screen to capture input from participants on ideas to improve direction, alignment and commitment. Producer will save the screen when all input has been submitted.

Slide 36: Producer will type prompt in chat: "One thing I have gained from this session...". Producer will support faculty by looking at the responses on the chat, gather themes and prepare to share on screen.

240

Digital Materials for Live Online Program

Accessed via CCL Leadership Accelerator platform:

Printed Materials for Face-to-Face Program

Shipped to Client:

• PDF Participant Workbook & Slide Deck with content and guided practice

• Participant Workbook with content and guided practice

• CCL Guidebook via eReader with 1-year access

• CCL Guidebook

• Self-assessment • Self-assessment



Live Online

Facilitator Guide


Facilitator Kit: Facilitator Guide

SAM

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© Center for Creative Leadership. All Rights Reserved. Use of this material is subject to license restrictions and should not be copied, modified or distributed.

1

Table of Contents

IntroductionAgenda | Goals | Objectives/Outcomes 9

Share Your Own Experience 11

I Have a Group in Mind 13

Leadership OutcomesLeadership Outcomes | Leadership 15

Leadership Outcome: Direction 16

Leadership Outcome: Alignment | Leadership Outcome: Commitment 17

Leadership | What If...? 18

Evidence of DAC 19

DAC Leadership Framework | Key Points 20

DAC AssessmentStep 1: DAC Assessment 21

Step 2: Looking for Contributing Factors 24

Step 3: Identify Changes You Can Make 25

Action PlanningCapturing Collective Wisdom 28

Action Planning 29

Close/EvaluationSatisfaction Survey | Your Takeaway 30

Thank You! 31SAM

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SAM

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3

IntroductionDirection, Alignment, Commitment: Achieving Better Results Through Leadership introduces leaders to a simple, proven framework that defines what it means to achieve effective leadership. It is based on CCL’s extensive analysis of field work in the area of leadership, leadership development, and organizational leadership.

The beginnings of the DAC leadership framework emerged more than 15 years ago as CCL explored new directions in the understanding and development of leadership. Historically, CCL recognized leadership as essentially an interpersonal influence process. Leadership was about individuals (called leaders) encouraging other people (called followers) to engage in the pursuit of shared goals. This asymmetrical partnership is at the heart of most traditional leadership theories. However, in 2001, CCL began to broaden its focus from individuals to leadership systems within organizations. A core question was, “What does it take for people to willingly and effectively combine their efforts to produce collective results?” This guiding question launched a broad exploration that included reviewing scientific and practice literature; trying out ideas with clients, participants, and professional audiences; and engaging in intensive discussions with researchers. As a result of this exploration, we identified three key ingredients that enable individuals to work together to produce collective results: shared direction, alignment of work, and commitment to the collective. This outcome-focused perspective on the essential elements of leadership became a foundational part of CCL’s leadership development practice. Today, we use the DAC framework to help over 35,000 leaders from 3,000 companies annually to improve leadership impact in their organizations.

When delivering this workshop, it is important to keep in mind and emphasize how the DAC leadership framework is distinct from other frameworks participants may be familiar with; it focuses on leadership effectiveness and group outcomes rather than leader effectiveness and individual activities.

Purpose and Approach: Goals• To learn a proven framework for effective leadership—the process of producing direction, alignment,

and commitment among people with shared work.

• To improve leadership processes within your organization by identifying deficiencies in direction, alignment, or commitment and using strategies to mitigate the issues.

Expected Objectives and Outcomes of This Workshop

Objectives: At the completion of this training, the participants will be able to:

• Better understand leadership as a social process.

• Apply an effective approach to enhance leadership outcomes—Direction, Alignment, Commitment.

• Assess how well leadership is happening in their group.

• Identify actions they can take to improve leadership outcomes.

Outcome:

• Create an action plan for improving leadership effectiveness in a specific group.SAM

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4

About This Facilitator’s GuideThis guide gives you the information, techniques, materials, and processes you need to deliver this training Life Online session, explicitly designed for facilitators.

Preparing for This WorkshopAt the Center for Creative Leadership (CCL®), we want you to be a successful facilitator of our Direction, Alignment, and Commitment (DAC) workshop. This guide provides you with the content, guidance, and tools to do that. However, much of your success will come from your customization of the material so that it aligns with the organizational goals, participants’ needs, and your approach to facilitation. Success also comes from careful preparation. Below are the steps you need to take before the workshop begins.

Invite the participants. Send an invitation to selected participants. Include a description of the purpose of the workshop, and the dates, time, and link to virutual meeting space. Look on the thumb drive, and you will find an example of an invitation you can send to participants.

Because you will be introducing DAC tools at various points throughout this workshop, you will need to familiarize yourself with them.

Introduce the workshop to participants. It is recommended that two weeks before the workshop (feel free to adjust the time frame for your situation), send the participants full communication about when and how the workshop will take place. You send this initial communication by email or set up a live online meeting with participants. This detailed communication should accomplish the following:

• Reconfirm details, such as the dates, time, and location.• Set participant expectations around the goals and outcomes.• Explain how the workshop correlates with the organizational strategy for employee development.• (Optional) Provide additional logistical information participants may need.

Adapt the script: While it is important that you cover the topics set forth in this guide, it is also important that you use your creativity; for example, choosing an alternative activity to one provided in the guide that can achieve the same results. We encourage you to incorporate your ideas and techniques into the delivery of this workshop program and to adapt the discussion questions to fit the needs of the organization and the participants.

Prepare yourself: Your workshop will be more successful if you are very familiar with the script and the supporting materials, so take the time to study them carefully. Watch the video provided to learn more about your workshop kit and how to navigate potential challenges. You might wish to pull together a small group and practice at least part of your delivery, so you will be comfortable and confident when the workshop begins.SA

MPLE

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8

IntroductionTime Requirement: 60 minutes

Materials Needed:• Slides 1–10

Show: Slide 1

Title Slide: Direction, Alignment, and Commitment: Achieving Better Results Through Leadership

Say:

Welcome to Direction, Alignment, and Commitment: Achieving Better Results Through Leadership workshop. We will start our day with a discussion about leadership and how to improve leadership processes in your group.

Do:

Briefly introduce yourself and invite the producer to introduce himself/herself and do a quick review of the virtual learning platform’s controls as needed.

Producer help participants to be acquainted with and practice the virtual learning platform’s controls.

Ask participants to keep their camera on and to silence their phones. Pause to allow participants to do so.



SAM

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SAM

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The five Direction, Alignment, Commitment posters act as a visual aid

in the face-to-face classroom.

DAC Leadership Framework

©2017 Center for Creative Leadership. All Rights Reserved

IMPA

CTS

GENERATES

INFL

UEN

CES

RESULTS

GROUP QUALITIES & DYNAMICS

LEADERSHIPPROCESS

LEADERSHIPOUTCOMES

OTHERFACTORS

LEADERSHIP

DIRECTION

COM

MITM

ENT ALIGN

MEN

T

IMPA

CTS• Individuals’ Skills and Values

• Diversity in the Group

• Quality of Relationships

• Formal Structures & Procedures

• Informal Routines

• Group Culture

• Marketplace Dynamics

• Available Resources

• Business Strategy Direction - Alignment - Commitment


Alignment

HighestHighest LowestLowest


Agreement in the group on overall goals.

Mutual responsibility for the group.

Coordinated work within the group.

©2017 Center for Creative Leadership. All rights reserved. CVD: 09082017



Direction

Highest Lowest



Commitment

Highest Lowest

Facilitator Kit: Posters - Slide Deck

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SAM

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Facilitator Kit: Electronic Resources - Slide Deck

The Workshop Slide Deck helps participants connect to the material, gives key instructions when needed, and allows them to focus on the content.

2018 Center for Creative Leadership. All Rights Reserved. CVD: 02082018© Center for Creative Leadership. All Rights Reserved.

You will learn:

A proven approach for effective leadership—the process of producing direction, alignment, and commitment among people with shared work.

To improve leadership processes within your organization by identifying deficiencies in direction, alignment, or commitment and use strategies to mitigate the issues.

Goals

3



2018 Center for Creative Leadership. All Rights Reserved. CVD: 02082018© Center for Creative Leadership. All Rights Reserved.

Agenda

2

• Leadership Outcomes

• DAC Assessment

• Action Planning

• Close/Evaluation


Objectives/Outcome

4

By participating in this course, you will:

• Better understand leadership as a social process.

• Apply an effective approach to enhance leadership outcomes—Direction, Alignment, Commitment (DAC).

• Assess how well leadership is happening in your group.

• Identify actions you can take to improve leadership outcomes.

Outcome:

• Create an action plan for improving leadership effectiveness in a specific group.


Introduction

5

In 20 seconds tell us:

• Your name

• Your role

• Your Location

• One interesting fact about yourself

SAM

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SAM

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Support Videos

There are two Support Videos with each workshop featuring CCL experts. Links to the videos are contained within the “Read This First” document on the USB drive. The first provides an overview of the intent and process of using Workshop Kits, while the second provides insight on the particular topic.

About the Center for Creative Leadership (CCL®) For more than four decades, CCL has leveraged the power of leadership to transform individuals, teams, entire organizations and societies to achieve what matters most to them — with results that are powerful, measurable, and enduring.

Looking for better group results? Leadership is the Answer!

When you get down to what leadership is really about, it’s not so much what any one person does as what groups of individuals do together to produce collective results. Individuals who work together as a cohesive group produce results that could never be achieved by an individual.

This interactive workshop designed by the Center for Creative Leadership (CCL) provides tools and skills to make it easier to engage in the behaviors that give rise to leadership. Learning and applying the principles of CCL’s proven approach for effective leadership – Direction, Alignment, and Commitment (DAC) – will put any group you are a part of on a path to achieving better results.

Leadership development isn’t a spectator sport. Let’s get started.

DATE TIME

LOCATION

To register, contact XXXXXXXXXXXXXXX

Facilitator Kit: Electronic Resources

Every great course needs participants eager to learn. To help you recruit, we’ve provided editable Marketing Templates for a one-page overview and an e-mail that you can customize to your needs and organization.

To help you facilitate the workshop, we’ve provided Producer Notes for an overview of

action steps for the session. These notes are broken down by time, slides and facilitator

guide pages needed for use.

Yossarian Dunbar Hospital Bed 22, Pianosa, Italy

022-25677084 [email protected]

[Click to select a date]

<Dear Facilitator – Please feel free to alter the text as needed. Pay par�cular a�en�on to the highlighted sec�ons of the template. Those are areas that you will need to personali�e with your own program’s informa�on.

Dear [Recipient],

You have been selected to par�cipate in a workshop on Direc�on, Alignment, and Commitment� Achieving �e�er Results Through Leadership. This workshop will provide you with �ps and tools that you will immediately be able to use in your role.

When you get down to what leadership is really about, it’s not so much what any one person does as what groups of individuals do together to produce collec�ve results. Individuals who work together as a cohesive group produce results that could never be achieved by an individual.

This interac�ve workshop designed by the Center for Crea�ve Leadership (CCL) provides tools and skills to make it easier to engage in the behaviors that give rise to leadership. Learning and applying the principles of CCL’s proven approach for e�ec�ve leadership – Direc�on, Alignment, and Commitment (DAC) – will put any group you are a part of on a path to achieving be�er results.

We know your �me is valuable. The workshop will be highly�interac�ve and o�er target learning that you can immediately put in place for results that ma�er. The workshop will be on ��th August, �� at �idnight and it will be held at top of the Red Fort.

Please send an email back to me to con�rm your a�endance and I will send you a mee�ng invita�on with workshop details outlined.

I look forward to seeing you at the workshop.

Warm regards, Yossarian Dunbar


Direction, Alignment and Commitment - Producer Notes

Start Time

End Time

Minutes Slide #PG

pagesFG

pagesFacilitator

NameProducer Notes

08:00 09:00 60 1-10 1-7 8-12

Slide 1: When prompted by facilitator, the Producer will introduce themselves and do a quick review of the virtual learning platform's controls as needed.

Slide 8: When prompted by the facilitator, the Producer will break participants into randomly selected pairs and assign to breakout rooms. in the event of an odd number, create one group of 3. Each person will have 4 minutes to share. We will prompt the first person with a 1-minute warning. 2nd person will share for 4 minutes and producer will prompt with a 1-minute warning to end. At the end of 8 minutes, close breakout rooms and give particpants 1 minute to return to main group.

Slide 9: Producer will prepare screen to capture inputs from previous exercise. Producer will save screen when participant input is completed.

08:00 09:05 5 11 BREAK

09:05 09:50 45 12-21 8-14 14-19

Slide 14: Producer will type this question in the chat "How can you achieve widespread agreement on direction, even when an individual or small group, determines the direction." Producer will support faculty by looking at the responses on the chat, gather themes and prepare to share on screen.

Slide 18: Producer will type question in chat: "what might it look like in your work if there is alignment and commitment, but no direction?" Facilitator will review the responses from the group then click to display additional content on slide and note anything that was not mentioned by the group. Then the Producer will type 2nd question in chat: "what might it look like in your work if there is direction and commitment, but no alignment?" Facilitator will gather responses from the group then click to display additional content on slide and note anything that was not mentioned by the group. 3rd round does not use chat, but ask participants to share views in person.

09:50 09:55 5 22 BREAK

09:55 11:05 70 23-29 15-26 20-25

Slide 24: DAC Assessment: Have all participants showing on the screen when facilitator asks for a show of hands on DAC.

Slide 25: Producer: Be prepared to launch DAC poll and share results with facilitator on cue. Poll Structure: 3 Questions: (1) My total score for Direction (D) (2) My total score for Alignment (A) (3) My total score for Commitment (C). For all the questions list following choices: 19-20, 17-18; 15-16; 13-14;11-12; 9-10;7-8; 5-6; 4 or less.

Slide 27: Producer: Place participants in groups of 3 in the breakout rooms. Participants will be in breakouts for 12 minutes. When they return, participants will be asked to share their insights from the discussion on chat.

11:05 11:15 10 30 BREAK

11:15 12:00 45 31-37 27-32 26-28

Slide 32: Producer will prepare the screen to capture input from participants on ideas to improve direction, alignment and commitment. Producer will save the screen when all input has been submitted.

Slide 36: Producer will type prompt in chat: "One thing I have gained from this session...". Producer will support faculty by looking at the responses on the chat, gather themes and prepare to share on screen.

240

SAM

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SAM

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SAM

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SAM

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Live Online

Participant Workbook


© Center for Creative Leadership. All Rights Reserved.2

Table of Contents

Direction, Alignment, Commitment 1

Introduction 3

Share your Experience 4

I Have a Group in Mind 5

Leadership Outcomes 6

Leadership Outcomes: Direction, Alignment, Commitment 6

Lack of DAC 7

Evidence of DAC 8

DAC Leadership Framework 9

DAC: Key Points 10

DAC Assessment 11

Step 1: Direction, Alignment, and Commitment Assessment 11

What Leadership Outcomes Need Strengthening in My Group? 12

Step 2: Look for Contributing Factors 13

Step 3: Identify Changes You Can Make 18

Action Planning 20

Collective Wisdom 20

Improving DAC—Action Plan 21

Section 1: Capture Your Insights from Today 22

Section 2: Broaden Your Perspective 23

Section 3: Commit to Change Experiments 24

Participant Kit: Workbook

SAM

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Introduction

Goals

You will learn:

• a proven approach for effective leadership—the process of producing direction, alignment, and commitment among people who share work, and

• to improve leadership processes within your organization by identifying deficiencies in direction, alignment, or commitment and use strategies to mitigate the issues.

Objectives

By participating in this course, you will:

• better understand leadership as a social process,

• apply an effective approach to enhance leadership outcomes— Direction, Alignment, Commitment

• assess how well leadership is happening in your group, and

• identify actions you can take to improve leadership outcomes.

Outcome

• Create an action plan for improving leadership effectiveness in a specific group.


Share Your Experience

Think about a time when you were part of a group or team and one of these statements was especially true:

• We found our purpose.

• We were excited about where we were headed.

• We all knew our roles and responsibilities.

• All our work fit together seamlessly.

• Everyone felt responsible for the work.

• We were committed to one another.

What was the group? What were you working on?

What did it feel like to be part of the group?

What enabled the group to work together well and reach its goals?SAM

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SAM

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SAM

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SAM

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SAM

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I Have a Group in Mind

I chose to use for the activities in this

workshop. By the end of the workshop, I will develop an action plan to improve this group’s

performance and deliver optimal results.

I chose this group situation because:

SAM

PLE


Participant Kit: CCL Press Publication

CCL Press D

IRECTIO

N, A

LIGN

MEN

T, COM

MITM

ENT: ACH

IEVING

BETTER RESULTS TH

ROU

GH

LEAD

ERSHIP Second Edition

Cynthia McCauley

Lynn Fick-Cooper

DIRECTION, ALIGNMENT, COMMITMENT

DIRECTION, ALIGNMENT, COMMITMENTAchieving Better Results through Leadership

Second Edition

SAM

PLE

SAM

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For Live Online programs, a digital version of the publication is accessed on CCL Leadership Accelerator platform.

For Face-to-Face programs, a printed copy is provided.

SAM

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SAM

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Do You Have a Leadership Problem? 1

DAC Leadership Framework 6

Step 1: Assess Current Levels of Direction, Alignment, and Commitment in the Group 11

Step 2: Look for Factors Contributing to Low Levels of Direction, Alignment, or Commitment 23

Step 3: Identify Changes That Could Improve Direction, Alignment, or Commitment 35

The Rest of the Story 47

Suggested Resources 52

Background 56

CONTENTS

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Is your group getting results? Is it hitting targets, achieving

quality standards, meeting deadlines, making timely

decisions, or exceeding stakeholders’ expectations? If you

answered “no” to any of these questions, whether you are

the leader or a member of the group, you should explore the

roots of the problems your group might be experiencing.

Do you have the most capable and diverse talent or

resources in the group to get the job done? Is the group

basing its work on faulty assumptions (e.g., what clients or

customers value most, the promise of a new technology, the

willingness of different agencies or divisions to cooperate)?

Has something in your organization’s environment changed,

such as additional competition or new forms of regulation,

making the group’s original aims unrealistic or irrelevant?

Or do you have a leadership problem?

The most common definition of a “leadership problem”

2SAM

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Key Benefits:

• Topics available for live online and face-to-face delivery

• No certification required

• Built on proven CCL research and experience

• Effective, dynamic half-day workshops

• Everything you need is included

• Simple to implement

• Flexible – Choose one or multiple relevant topics

• Trainer support and service available

• Multiple languages available

Single-topic kits for your internal development.CCL’s suite of Lead-It-Yourself solutions are designed to support your internal development initiatives.

Built for HR professionals or experienced team leaders, these solutions are flexible and scalable allowing you to strengthen specific leadership skills at an enterprise level or target high-potentials or small teams.

At whatever scale, CCL gives you the convenience and independence you want while always assuring you have the support you need.

Sometimes you come to us. Sometimes we come to you. And sometimes you take our expertise and do your own thing.

You’ve Got This!

Order today.To explore additional topics and to order CCL Workshop Kits, visit http://www.ccl.org/workshop-kits. To learn more, email [email protected] or call +1 336 545 2810. Select option 2 when prompted.

http://www.ccl.org/workshop-kits

http://www.ccl.org/workshop-kits

mailto: [email protected]

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