Subject Name: PERSONNEL MANAGEMENT Subject Code: MBA 529 Paper Code: PM DIRECTORATE OF DISTANCE EDUCATION INTEGRAL UNIVERSITY, LUCKNOW Subject Name: PERSONNEL MANAGEMENT Subject Code: MBA 529 Paper Code: PM (W.e.f. JULY 2016 Session) C O N T E N T S UNIT Chapter Name Unit - 1 CONCEPT OF MANAGEMENT Unit – 2 NATURE AND SCOPE OF PERSONNEL MANAGEMENT Unit – 3 DEVELOPMENT OF PERSONNEL MANAGEMENT PHILOSOPHY Unit – 4 ORGANISATION OF PERSONNEL MANAGEMENT Unit – 5 PERSONNEL POLICIES Unit – 6 MANPOWER PLANNING Unit – 7 JOB ANALYSIS Unit – 8 PROCUREMENT OF PERSONNEL Unit – 9 JOB CHANGES Unit – 10 TRAINING AND DEVELOPMENT OF PERSONNEL Unit – 11 PERFORMANCE APPRAISAL OR MERIT –RATING Unit – 12 JOB EVALUATION Unit – 13 WAGE AND SALARY ADMINISTRATION Unit – 14 NOWAGE INCENTIVES Unit – 15 INDUSTRIAL PSYCHOLOGY Unit – 16 GROUP DYNAMICS
Transcript
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
DIRECTORATEOFDISTANCEEDUCATION
INTEGRALUNIVERSITY,LUCKNOW
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
(W.e.f.JULY2016Session)
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UNIT ChapterName
Unit-1 CONCEPT OF MANAGEMENT
Unit–2 NATURE AND SCOPE OF PERSONNEL MANAGEMENT
Unit–3 DEVELOPMENT OF PERSONNEL MANAGEMENT PHILOSOPHY
Unit–4 ORGANISATION OF PERSONNEL MANAGEMENT
Unit–5 PERSONNEL POLICIES
Unit–6 MANPOWER PLANNING
Unit–7 JOB ANALYSIS
Unit–8 PROCUREMENT OF PERSONNEL
Unit–9 JOB CHANGES
Unit–10 TRAINING AND DEVELOPMENT OF PERSONNEL
Unit–11 PERFORMANCE APPRAISAL OR MERIT –RATING
Unit–12 JOB EVALUATION
Unit–13 WAGE AND SALARY ADMINISTRATION
Unit–14 NOWAGE INCENTIVES
Unit–15 INDUSTRIAL PSYCHOLOGY
Unit–16 GROUP DYNAMICS
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
Unit–17 MOTIVATION
Unit–18 JOB SATISFACTION AND MORALE
Unit–19 COMMUNICATION
Unit–20 LEADERSHIP
UNIT-21 MANAGEMENT OF CHANGE
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
PERSONNEL MANAGEMENT
UNIT-1 CONCEPT OF MANAGEMENT
Introduction
Management as a Process
Management as an Activity
Management as a Discipline
Management as a Group
Management as a Science
Management as an Art
Management as both Science and Art
Management as a Profession
Features of Management
Levels of Management
Levels of Management
Objectives of Management
Importance of Management
Management and Administration
Review Questions
Further Readings
UNIT-2 NATURE AND SCOPE OF PERSONNEL MANAGEMENT
Introduction
Nature of Personnel Management
Role of Personnel Manager
Elements of Personnel Management
Functions of Personnel Management
Review Questions
Further Readings
UNIT-3 DEVELOPMENT OF PERSONNEL MANAGEMENT PHILOSOPHY
Introduction
Evolution of HRM
Strategic Human Resource Management Approach
Theory of Human Resource Development
Principles of Management
Scientific Management by Taylor
Principles of Scientific Management
Techniques of Scientific Management
Criticism of Scientific Management
Study of Fayol and Taylor
Role of HRD in Facilitating Learning in the Organizations
Review Questions
Further Readings
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
UNIT-4 ORGANISATION OF PERSONNEL MANAGEMENT
Introduction
Need for Organization Management
Essential Features of Organization Management
Manufacturing Organizations
Understanding Organization
Organizational Structures
Characteristics of a good personnel department
Review Questions
Further Readings
UNIT-5 PERSONNEL POLICIES
Introduction
Developing Personnel Policies
Sample List of Personnel Policies
Training on Policies
Review Questions
Further Readings
UNIT-6 MANPOWER PLANNING
Introduction
Steps in Manpower Planning
Importance of Manpower Planning
Obstacles in Manpower Planning
Review Questions
Further Readings
UNIT-7 JOB ANALYSIS Introduction
Procedures
Methods
Job analysis
Review Questions
Further Readings
UNIT-8 PROCUREMENT OF PERSONNEL Introduction
Recruitment and Selection
The Recruitment Process:
Preinterview
Suitability of External Sources of Recruitment
Employee Selection Process
Difference between Recruitment and Selection
Job Interview
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
Review Questions
Further Readings
UNIT-9 JOB CHANGES Introduction
Transfers & Promotions
Demotion
Absenteeism
Turnover (employment)
Voluntary versus involuntary
The Difference Between Discharge, Layoff, and Resignation
Rehiring
Review Questions
Further Readings
UNIT-10 TRAINING AND DEVELOPMENT OF PERSONNEL
Introduction
The need for Training and Development
Training Needs Analysis
Development of a Training Program
Review Questions
Further Readings
UNIT-11 PERFORMANCE APPRAISAL OR MERIT –RATING
Merit –Rating
Advantages of merit rating are as follows:
Limitations of merit rating:
Management by Objectives Meaning, Need and its Limitations
Review Questions
Further Readings
UNIT-12 JOB EVALUATION Introduction
Process
Installing the programme
Methods
Classification method (Grading method)
Factor comparison method or Point method
Market Pricing
Merits and demerits
Concept of job design
Techniques for designing jobs
Review Questions
Further Readings
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
UNIT-13 WAGE AND SALARY ADMINISTRATION
Introduction
Principles of wage and salary administration
Origins and necessary components
Wages in the United States
wage payment system
Minimum Wage
Living Wage
Review Questions
Further Readings
UNIT-14 NOWAGE INCENTIVES Introduction
Shirking
Labour turnover
Selection
Sociological models
Sociological efficiency wage models
Empirical literature
Employee Benefits
Income Protection Benefits
Employee Benefits And Small Business
Review Questions
Further Readings
UNIT-15 INDUSTRIAL PSYCHOLOGY Introduction
Historical overview
Research methods
Motivation in the workplace
Occupational health and safety
Organizational culture
Group behavior
Task design
Organizational resources
Team rewards
Team goals
Job satisfaction and commitment
Productive behavior
Job performance
Organizational citizenship behavior
Innovation
Counterproductive work behavior
Organizational change/development
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
Relation to organizational behavior
Training and outlookPros and cons of an industrial and organizational psychology career
Industrial/organizational consultancy
Review Questions
Further Readings
UNIT-16 GROUP DYNAMICS Introduction
Intragroup dynamics
Group formation
Group membership and social identity
Group cohesion
Black sheep effect
Group influence on individual behavior
Group structure
Group Performance
Intergroup dynamics
Intergroup conflict
Review Questions
Further Readings
UNIT-17 MOTIVATION Introduction
UNIT-18 JOB SATISFACTION AND MORALE Introduction
Job Satisfaction Could Have Different Meanings
Rewards and Job Satisfaction
Job Satisfaction and Performance
How Can We Measure Job Satisfaction?
Influencing factors
Strategic employee recognition
Individual factors
Relationships and practical implications
Employee morale
Methods of raising
Review Questions
Further Readings
UNIT-19 COMMUNICATION Introduction
Nonverbal Communication
Verbal Communication
Written Communication and Its Historical Development
Business Communication
SubjectName: PERSONNEL MANAGEMENT
SubjectCode:MBA529 PaperCode:PM
Barriers to Effective Human Communication
Nonhuman Communication
Models of Communication
Noise
Review Questions
Further Readings
UNIT-20 LEADERSHIP Introduction
Emotions
Styles
Task oriented And Relationship oriented
The Ontological phenomenological Model for Leadership
Management
Group
Characteristics of a Team
Leadership Is Innate
Leaders Are Positively Influential
Review Questions
Further Readings
UNIT-21 MANAGEMENT OF CHANGE Introduction
Reasons for Change
Change Models
Factors of Successful Change Management
Workplace Hazards
Differences across Countries and Regions
Professional Roles and Responsibilities
Identifying Safety and Health Hazards
Contemporary Developments
Education
Personnel Records
Review Questions
Further Readings
SubjectName: TRAINING & DEVELOPMENT
SubjectCode:MBA530 PaperCode:TD
DIRECTORATEOFDISTANCEEDUCATION
INTEGRALUNIVERSITY,LUCKNOW
SubjectName: TRAINING & DEVELOPMENT
SubjectCode:MBA530 PaperCode:TD
(W.e.f.JULY2016Session)
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UNIT ChapterName
Unit-1 TRAINING PROCESS
Unit–2 ORGANIZATION AND MANAGEMENT OF TRAINING FUNCTION
Unit–3 TRAINING NEEDS ASSESSMENT & ACTION RESEARCH
Unit–4 INSTRUCTIONAL OBJECTIVES AND UNIT PLANNING
Unit–5 LEARNING PROCESS
Unit–6TRAINING CLIMATE AND PEDAGOGY; DEVELOPING TRAINING
MODULES
Unit–7 TRAINING METHODS AND TECHNIQUES
Unit–8 FACILITIES PLANNING AND TRAINING AIDS
Unit–9 TRAINING EVALUATION
Unit–10 TRAINING & DEVELOPMENT IN INDIA
SubjectName: TRAINING & DEVELOPMENT
SubjectCode:MBA530 PaperCode:TD
TRAINING & DEVELOPMENT
UNIT-1 TRAINING PROCESS
Introduction
Need and Rationale of Training
Definition of Training
Objectives of Training
Training, Development and Education
Significance of Training
Benefits of Training to Employers
Benefits of Training to Employees
Changing Facets of Training
Roles and Responsibilities for the Trainers
Review Questions
Further Readings
UNIT-2 ORGANIZATION AND MANAGEMENT OF TRAINING FUNCTION
Introduction
Designing a Training Programme
Identification of Training Needs
Training Objectives
Organizational Set-Up for Training
External Organization
Training Operations
Training Effectiveness
Essentials of Good Training
Review Questions
Further Readings
UNIT-3 TRAINING NEEDS ASSESSMENT & ACTION RESEARCH Introduction
Environmental contexts in training need identification
Understanding Training Needs
Scope of Training Needs
Importance of Identifying Training Needs
Training Needs Matrix
Components of Training Needs Statement
Review Questions
SubjectName: TRAINING & DEVELOPMENT
SubjectCode:MBA530 PaperCode:TD
Further Readings
UNIT-4 INSTRUCTIONAL OBJECTIVES AND UNIT PLANNING
Introduction
Taxonomy of training objectives
Translating instructional objectives to behavioural
objectives
Unit Planning
General principles of Unit planning
Herbartian steps
Review Questions
Further Readings
UNIT-5 LEARNING PROCESS
Introduction
Learning: definition and theories
Doctrines of learning
Learning curve
Virtuous Learning Circle
Principles Of Learning
Review Questions
Further Readings
UNIT-6 TRAINING CLIMATE AND PEDAGOGY; DEVELOPING TRAINING
MODULES
Introduction
Training climate and organizational climate
Pedagogy
General Principles of teaching
Psychological principles of training
Maxims Of Teaching
Developing Training Modules
Considerations while designing modules
Review Questions
Further Readings
SubjectName: TRAINING & DEVELOPMENT
SubjectCode:MBA530 PaperCode:TD
UNIT-7 TRAINING METHODS AND TECHNIQUES
Introduction
Types of Training
Methods of Training
Choosing the Right Training Method
Review Questions
Further Readings
UNIT-8 FACILITIES PLANNING AND TRAINING AIDS
Introduction
Common Training Aids
Overhead Projection
Flipcharts
Marker Boards
Audio
Synchronized Audio and Slides
Review Questions
Further Readings
UNIT-9 TRAINING EVALUATION
Introduction
Identifying training needs and Setting training objectives
Implementing training
Training Effectiveness
Post Training Evaluation
Training Evaluation Techniques
Training Appraisals
Training for promotion
Assessment/development centers
Review Questions:
Further Readings
UNIT-10 TRAINING & DEVELOPMENT IN INDIA Introduction
Introduction
Factors fostering training and development before 1991
Institutional set up for training
Programmes conducted by independent institutions
Features of Training Institutes
SubjectName: TRAINING & DEVELOPMENT
SubjectCode:MBA530 PaperCode:TD
Critical analysis of training programmes in India
Review Questions
Further Readings
Subject Name: HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
SubjectCode:MBA531 PaperCode:HRDM
DIRECTORATEOFDISTANCEEDUCATION
INTEGRALUNIVERSITY,LUCKNOW
Subject Name: HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
SubjectCode:MBA531 PaperCode:HRDM
(W.e.f.JULY2016Session)
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UNIT ChapterName
Unit-1 FRAMEWORK OF HUMAN RESOURCE DEVELOPMENT
Unit–2 HRD CLIMATE AND PRACTICES IN INDIA
Unit–3 STAFFING HR FUNCTION
Unit–4 DEVELOPING HR STRATEGIES
Unit–5 CASE STUDIES OF HRD IN INDIAN ORGANISATION
Unit–6 HRD FOR WORKERS
Unit–7 HUMAN RESOURCE DEVELOPMENT: STRATEGIES AND SYSTEMS
Subject Name: HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
SubjectCode:MBA531 PaperCode:HRDM
HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
UNIT-1 FRAMEWORK OF HUMAN RESOURCE DEVELOPMENT
Introduction
Meaning of Human Resource Development
Theoretical Framework of HRD
Other Framework of HR/Models
Challenges in HRD
HRD Goals
Review Questions
Further Readings
UNIT-2 HRD CLIMATE AND PRACTICES IN INDIA
Introduction
HRD climate and Organizational climate
Elements of HRD Climate
What contributes to HRD climate?
HRD Climate in Indian organizations
Highlights: HRD Practices in Indian Organizations
Trends: HRD in India
Review Questions
Further Readings
UNIT-3 STAFFING HR FUNCTION
Introduction
Staffing HR function
The new mandate for HR
HR specialists as strategic partners
HR As a Business Partner
Key functions
HR competencies
The strategic role of the HR director
Review Questions
Further Readings
UNIT-4 DEVELOPING HR STRATEGIES
Introduction
Frame work of strategic HRD system
Strategic HRD Facilitators
Subject Name: HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT
SubjectCode:MBA531 PaperCode:HRDM
Review Questions
Further Readings
UNIT-5 CASE STUDIES OF HRD IN INDIAN ORGANISATION Introduction
Case study 1: Manufacturing industry
Case Study 2: Process Industry
Case Study 3: Service Industry
Review Questions
Further Readings
UNIT-6 HRD FOR WORKERS
Introduction
Rationale of HRD for workers
HRD for Workers
HRD Mechanisms for Workers
Operationalsing HRD for Workers
Review Questions
Further Readings
UNIT-7 HUMAN RESOURCE DEVELOPMENT: STRATEGIES AND SYSTEMS
Introduction
Portfolio Related Strategic Responses
Process Related Strategic Responses
Structure Related Strategic Responses
Review Questions
Further Readings
Subject Name: INDUSTRIAL RELATIONS
SubjectCode:MBA532 PaperCode:IR
DIRECTORATEOFDISTANCEEDUCATION
INTEGRALUNIVERSITY,LUCKNOW
Subject Name: INDUSTRIAL RELATIONS
SubjectCode:MBA532 PaperCode:IR
(W.e.f.JULY2016Session)
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UNIT ChapterName
Unit-1 INTRODUCTION OF INDUSTRIAL RELATION MANAGEMENT
Unit–2 INDUSTRIAL RELATIONS AND ITS POSITION IN INDIA
