DIRECTORS REMARKS TO
BOARDS OF DIRECTORS AND
EXECUTIVE DIRECTORS
November 2013
IT STARTS HERE
Mission
To enable a mission ready Force by addressing the issues faced by CF members and their families that result from military service.
Vision
Strong, resilient families who enable a mission-ready Force and who enjoy a quality of life comparable to other Canadian families
ACCESS POINTS
Military Family Resource Centres• 33 in Canada, - services in the United States and Europe• Third party, non-profit organizations located on Bases/Wings or through
outreach programs
Family Information Line• Informed, Connected and Supported
Available 24/7 at 1-800-866-4546• Bilingual, information and supportive counselling
www.FamilyForce.ca• For and about Canadian military families• A portal to all MFRCs for local information• Useful general information of interest to all Canadian military families
MILITARY FAMILY SERVICES BY THE NUMBERS
• 45,105 the number of military families in the Canadian Forces Regular Force• 12, 247 full time reserve• 83% the proportion of families of Regular Force members living in civilian communities, as opposed to
on a military base• 8% the proportion of families of Regular Force members who are living with one or more children with
special needs• 82% the proportion of military spouses who are very supportive of their partner’s career in the Regular
Force• 76% the proportion of spouses who have relocated at least once due to their spouses’ military posting• 70% the proportion of spouses who have experienced the deployment of their military partner at least
once• 17% the proportion of spouses who have experienced the deployment of their spouse more than five
times• 51.8% the proportion of military spouses who reportedly felt that they had made career sacrifices, and a
smaller proportion reported they were underemployed (9.5%), unemployed or that their career had been severely affected by their partner’s military service (8.8%)
• Over 37,000 hours of emergency, respite and casualty child care support were provided to over 2000 families in 2011/2012
FINANCING PRIORITIES
• Almost 40% of all MFS public funding is spent on overhead.• Industry standard is 5-15% (excluding fundraising).• Potential to reduce overhead if current funding and reporting requirements through e-
Business Centre are reduced.• Potential MFSP category misalignment across expenditures, services delivered, and
military family usage.
% programming expenditures
% activities and workshops delivered
% of all military families using services
PDCI 38% 56% 2.2%CYDPS 28% 22% 0.9%FSR 17% 19% 4.6%PSI 17% 3% 1.4%
GOVERNANCE DOCUMENTS
Memorandum of Understanding (MOU) – A formal contract between DND and the MFRC to ensure compliance with the Financial Accountability Act
Supplemental Agreement (SA for Base/Wing, FLO, CANSOFCOM) – Provides accountability framework, outlines mutual commitment and provides verification of services or expenditures as required
How can these documents be leveraged to better support the MFRC?
How can these documents be streamlined?
Is there flexibility in these documents?
MILITARY FAMILY POPULATION SERVED
Human Resources Management
Financial Management
Information Management
Associate, Chief of Staff
Commercial Services
Casualty Support
Management
Personnel Support
Programs
Canadian Forces Moral and Welfare Services
United States• MFRC
• Command team• Stakeholders
• CDLS Washington• NORAD
Colorado Springs
Europe• MFRC
• Command team• Stakeholders
• SHAPE International School
• AFNORTH International School
• School extension services
Provinces
Associations
Community Services
MFRCRoyal Ottawa Hospital
Vanier Institute
Canada
MILITARY FAMILY SERVICES
Drivers• Unlimited liability• Relocations• Absences (Deployment, training)
Local Service Model• Franchise• Not-for-profit
• Bilingual• Multi-funded• Responsive, agile• Community Needs Assessment
Cohesive military family environments
National Mandate Local needs
LEADERSHIP
WHY WE ALL DO WHAT WE DO