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DiSC© and Emotional IntelligenceUsing the Circumplex Model of DiSC® based profiles and
kits to grow leaders at all levels
Rosemary A. Ward, M.A., DTM, CSP
www.RosemaryWard.com
231-766-WARD (9273)
A Wiley Brand
Personal Challenge
Unscramble the following word…
BIFILLYEXIT
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Process: Research
Research Daniel Goldman & Emotional Intelligence (EI)
Reviewed Framework of EI– Goldman set out a framework of EI– Connects how an individual’s potential for
mastering EI skills translates to on-the-job success
Four Clusters of General EI Abilities
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Process: Research
Emotional Intelligence
SelfPersonal Competence
Other Social Competence
Recognition Self-Awareness
SocialAwareness
Regulation Self-Management
RelationshipManagement
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Process: Research
Research Daniel Goldman and EI Reviewed Framework of EI Four Clusters of General EI Abilities Twenty Competencies Nested in the Four
Clusters– Mastering Skills for On-The-Job Success– Six Out of the Twenty– At Least One in Each Cluster
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Twenty EI CompetenciesSelf-AwarenessEmotional Self-AwarenessAccurate Self-AssessmentSelf-Confidence
Social AwarenessEmpathyService OrientationOrganizational Awareness
Self-ManagementSelf-ControlTrustworthinessConscientiousnessAdaptabilityAchievement DrivenInitiative
Relationship ManagementDeveloping OthersCommunicationConflict ManagementChange CatalystBuilding BondsTeamwork & CollaborationInfluenceLeadership
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Self-AwarenessEmotional Self-AwarenessAccurate Self-AssessmentSelf-Confidence
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Self Awareness
Self Awareness– Everything DiSC® Workplace Profile – Pgs 1-6
Accurate Self-Assessment– DiSC® Strengths & Opportunities for Growth
– What your map says about you– Your style overview– Your DiSC priorities– Your motivators and stressors Accurate Self-Assessment– May also use the Everything DiSC 363 profile (must be
administered and used by a competent facilitator who has experience in this area)
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Self Awareness
Self-Confidence– Built through self-discovery, dialogue and
understanding self • Example: A Day in the Life Activity
– DiSC® Supplemental Report• This report informs on how we draw from all four
styles• How we use each of the priorities
Self-ManagementSelf-ControlTrustworthinessConscientiousnessAdaptabilityAchievement DrivenInitiative
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Self Management Self-Management
– Self-Control• Regulating distressing affects• Everything DiSC® Workplace
– How I React to Each of the styles– Strategies for increasing effectiveness with styles
– Trustworthiness• Trust is built by responding to others in the way they want to be responded to
– Conscientiousness• The state of being conscious about self and what is
going on around them – Supported by all Workplace Resources
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Self Management cont. Self-Management
– Adaptability• Everything DiSC Comparison Report®
• Optional Module: Reading Other Styles• Everything DiSC Workplace Guide®
– What I need from others/other how to work with my style
• Everything DiSC Workplace Interaction Guide®
– Recognize Styles of Others/Respond for the Best Results
– Achievement Drive• Everything DiSC® priorities differ per the individual
– Initiative• People take initiative in different ways based on
motivations (motivators and stressors part of Workplace Report)
Social AwarenessEmpathy
–Developed through practice–Videos on relating poorly – then more appropriately
Service Orientation–Reading and responding according to priorities
Organizational Awareness–DiSC Team View®
–Everything DiSC Group Culture Report®
–Work of Leaders Group Report®
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
Relationship ManagementDeveloping Others CommunicationConflict ManagementChange CatalystBuilding BondsTeamwork & CollaborationInfluenceLeadership
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273
©Copyright 2015. Training Direct, [email protected] Phone 231-766-9273
Everything DiSC Profiles and Kits Support EI
Self-AwarenessEmotional Self-AwarenessAccurate Self-AssessmentSelf-Confidence
Social AwarenessEmpathyService OrientationOrganizational Awareness
Self-ManagementSelf-ControlTrustworthinessConscientiousnessAdaptabilityAchievement DrivenInitiative
Relationship ManagementDeveloping Others CommunicationConflict ManagementChange CatalystBuilding BondsTeamwork & CollaborationInfluenceLeadership
©Copyright 2009. Training Direct, [email protected] Phone 231-766-9273