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Disclaimer: The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to parties outside the presentation. DBS Bank accepts no liability whatsoever with respect to the use of this document or its contents.
Managing your processes using cash Managing your processes using cash management servicesmanagement services
Jemmy OngVice President, Global Transaction Services
Cash & Trade
AgendaAgenda
Efficiency improvements on the information management processes through ebanking
Addressing the technological risk
The Implementation process
Efficiency improvements on the information management process
Real time information on accounts
Comprehensive reports on a timely basis
Data management– Convenience – Streamline process
Real time information on accounts Real time information on accounts
Account Statement
Real time information on accountsReal time information on accounts
Real-time Viewing Inward Remittances
– Showing details like Ordering Party, Payment Details
– Ease of reconciliation against account receivables
Real time information on accountsReal time information on accounts
SGD Cheque Presentment Status– Ease of
reconciliation against account payables
Reconcile to Cheque Deposit AdviceReconcile to Cheque Deposit Advice
Comprehensive reports on a timely basisComprehensive reports on a timely basis
Check deposit advice
Comprehensive reports on a timely basisComprehensive reports on a timely basis
Data management - Convenience
Consumers– Various modes of DDA for GIRO applications
• xDDA: via AXS terminals
• iDDA: via DBS iBanking
• eDDA: via NETS EFTPOS terminals
• DDA Maintenance: Processing of manual DDA forms
– Extensive branch network in Singapore• 86 DBS / POSB branches
• Over 900 ATMs
• Over 600 Self Service Kiosks – AXS Machines
• 24X7 availability for iBanking
PIN? CUR . SAV . CRD
Data management - Convenience
NPO– Automation of collection process through IDEAL
• Eliminate the need for manual signatures• Approval by batch• Proxy authorisation
– Reduction of manual keying in process• DDA status file sent electronically for updating
Billing Organisation’s AR system
• Collection status file for GIRO delivered electronically
PIN? CUR . SAV . CRD
Addressing the technological risk
To have a electronic banking system with robust security features:
Limited access
Segregation of function
Strong Audit Trail
Addressing the technological riskAddressing the technological risk
2 – Factor Authentication Sign-on using
– User ID– Personal PIN and– Random PIN from security token
User’s Token
Authoriser’s Token
Addressing the technological riskAddressing the technological risk
Segregation of Duties Maker Authoriser Administration Officer
Audit Trail Track the activities of the users that use the system Activities are available online for up to 3 months
Additional Encryption Triple DES Encryption for file upload (optional)
IDEALIDEALTMTM – USER PROFILE – USER PROFILE
Authoriser Authorisation with ease
– Using Security Token to generate response code
Addressing the technological riskAddressing the technological risk
Authoriser
Proxy Authorisation
– Generate response for proxy to authorise
– Data integrity can be verified using hash total
Hash Total for data integrity
Challenge Code for Authoriser
Total Transaction Amount
The implementation process
Set up process– Shared responsibility
• Clients complete the forms• Bank set up the system based on the complete forms• Token and acknowledgement sent to the users
Implementation officers– Hand hold clients through the implementation process
– Testing of file formats
Training– Classroom
– On-site
– On-line training videos
Disclaimer: The information contained in this document is intended only for use during the presentation and should not be disseminated or distributed to parties outside the presentation. DBS Bank accepts no liability whatsoever with respect to the use of this document or its contents.
Thank YouThank You