Discussion Polling Questions
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Sterile compounding: Patient and healthcare worker safety
0% 20% 40% 60% 80%
Yes
No
Are you confident that your facilities and practices will be compliant with UPS <795>; USP <797> and
USP <800> by December 1, 2018?
0% 20% 40% 60% 80%
100%
75%-99%
50%-74%
less than 50%
How compliant do you feel your hospitals are with regards to sterile compounding standards,
specifically USP <797> and your state board of pharmacy requirements?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60% 70%
Yes
No
Does your facility have an IV efficiency system in place?
0% 20% 40% 60% 80%
100%
75%-99%
50%-74%
less than 50%
How compliant do you feel your hospitals are with regards to hazardous drug handling standards, specifically USP <800> and your state board of
pharmacy requirements?
Discussion Polling Questions
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0% 20% 40% 60% 80%
Yes
No
Has your site(s) implemented sterile compounding automation?
0% 20% 40% 60% 80% 100%
Yes
No
Does your site currently use an outsourcing manufacturer to supplement sterile compounding
needs?
Discussion Polling Questions
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0% 10%20%30%40%50%60%70%
Very safe (would give to myfamily)
Safe (selectively give to myfamily)
Neutral
Concerning (with considerablescrutiny
Do not use (No better thanNECC)
How confident are you with the current outsource manufacturing 503B market with regards to safety?
Discussion Polling Questions
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Managed care strategies
0% 20% 40% 60% 80% 100%
Yes
No
Do you have your own outpatient/retail pharmacies?
0% 20% 40% 60% 80%
Yes
No
Do you have your own specialty pharmacy?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60%
Yes
No
Do you have your own mail-order pharmacy? (i.e. for traditional retail meds, not specialty)?
0% 10% 20% 30% 40% 50%
No, not really
A little
Yes, we have quite a lot ofinvolvement
Is "pharmacy services? involved in design and management of the pharmacy benefit for
employees?
Discussion Polling Questions
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We don't have our ownpharmacies
We have our own pharmacies,but there is no incentive for…
Yes, copay incentive
Yes, use of our pharmacies ismandatory for employee Rx…
For the pharmacy benefit for your employees -- is there a copay incentive or other incentive (e.g., mandatory) for
employees to fill prescriptions at your pharmacies?
0% 20% 40% 60% 80% 100%
Not applicable - we don't fillemployee Rx's, and /or we are
not a 340B covered entityWe are a 340B covered entity
filling prescriptions foremployees, but we don't have…
Yes, we do have a "chronic careclinic" to help make more
employee prescriptions 340B…
Do you have a "chronic care clinic" to increase the number of employee prescriptions eligible for 340B (e.g., employees seen in the chronic care clinic, have a medical record, Rx
written by health system prescriber?
Discussion Polling Questions
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No applicable, we don't havespecialty pharmacy services
We have specialty pharmacy,but contracting is handled by
others, with little involvement…
Yes, we are intimately involvedin payer contracting for
specialty pharmacy services
Is Pharmacy involved in your contracting processes with payers/health plans for pharmacy services (particularly
speciality pharmacy and/or infusion services)?
0% 10% 20% 30% 40% 50% 60% 70%
Not applicable, we don't havespecialty pharmacy services
Yes, specialty pharmacycontracts are a significant
problem for us
No, specialty pharmacynetworks/contracts do not
seem to be a significant…
Is "specialty pharmacy contracting" seen as a problem for your health system, particularly inclusion of your specialty
pharmacy in various PBM or health plan networks?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50%
Yes - for 2 years or less
Yes - for 2 years or more
No
Are you currently enrolled in a PSAO? If so, how long have you been in the PSAO?
0% 10%20%30%40%50%60%70%
Not applicable, we don't haveretail/specialty pharmacy…
Pharmacy has little or noinvolvement. We throw the…
Yes, we work closely with ourfinance/rev cycle/patient…
Pharmacy directly managesbilling/reimbursement for…
Is Pharmacy involved in billing/reimbursement for retail/specialty pharmacy services?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60%
Yes
No
If you are currently involved in Home Infusion, is Pharmacy involved in billing/reimbursement?
0% 10% 20% 30% 40% 50% 60%
Not applicable, our organizationdoes not have much organizedactivity around ACO strategies
We are developing or havedeveloped some ACO strategies,
but pharmacy has relatively…
Yes, pharmacy is intimatelyinvolved in developing our ACO
strategies
Is Pharmacy involved in your organization's ACO strategies?
Discussion Polling Questions
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0% 10%20%30%40%50%60%70%
Not applicable, our organizationdoes not have much organized
activity around pop health…
We are developing or havedeveloped some pop health
strategies, but pharmacy has…
Yes, pharmacy is intimatelyinvolved in developing our pop
health strategies
Is Pharmacy involved in your organization's population health strategies?
0% 20% 40% 60% 80% 100%
Yes, agree they are pretty muchthe same
No, for our organization theyare different
From my perspective, "ACO strategies" and "Population Health strategies" are pretty much the
same thing
Discussion Polling Questions
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Measurement and management
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All/Almost All
Majority
Some
Few/None
Have you identified key processes in each of your major pharmacy service areas?
0% 10% 20% 30% 40% 50% 60% 70%
All / Almost All
Majority
Some
Few / None
Does the pharmacy have visual process maps for your identified key processes?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60%
All / Almost all
Majority
Some
Few / None
Does each key process have an associated policy and procedure P&P?
0% 10% 20% 30% 40% 50%
All / Almost all
Majority
Some
Few / None
Does each key process have an associated standard operating procedure (SOP)?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60%
Past 3 months
Past 6 months
Past 12 months
Past 24 month
25 months or greater
How recently have your process maps, P&P and/or SOPs been reviewed and updated?
0% 10% 20% 30% 40% 50%
All / Almost all
Majority
Some
Few / None
Does the pharmacy have volume metrics for each of the identified key processes?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60% 70%
Manual ad hoc data collection
Manual routine data collection
System(s) generated "canned"reports
Custom / ad hoc systemgenerated reports
How are most of your volume metrics data elements collected or obtained?
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Daily
Weekly
Monthly
Quarterly
Ad hoc
How frequently are your volume metrics collected and reported?
Discussion Polling Questions
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0% 10% 20% 30% 40%
Pharmacy Service Area lead…
Pharmacy Assistant /…
Pharmacy based analytics
Finance department analyst
IT based analyst
Other
Who primarily analyzes, trends and reports your volume metrics?
0% 10% 20% 30% 40% 50% 60% 70%
All / Almost all
Majority
Some
Few / None
Does the pharmacy have productivity metrics for each of the identified key processes?
Discussion Polling Questions
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0% 10% 20% 30% 40%
Manual ad hoc data collection
Manual routine data collection
System(s) generated "canned"reports
Custom / ad hoc systemgenerated reports
Other
How are most of your productivity data elements collected or obtained?
0% 10% 20% 30% 40% 50% 60% 70%
All / Almost all
Majority
Some
Few / None
Does the pharmacy have performance metrics (process, outcome, satisfaction, etc.) for each of the
identified key processes?
Discussion Polling Questions
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0% 20% 40% 60% 80%
0.25-0.5
0.5-1
1-2
2-4
>4
What would be a reasonable FTE estimate for personnel time utilized to prepare your
performance metrics?
0% 10% 20% 30% 40% 50% 60%
1-2
3-5
5-10
>10
How many systems do you need to access in order to obtain system generated reports for the key process
metrics you collect?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60% 70%
Data access/availability
Analytic resources
Other
What are the primary challenges in obtaining data for metrics?
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Internal
External
Both
Are your key metrics benchmarked internally within your health system, externally or both?
Discussion Polling Questions
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0% 20% 40% 60% 80% 100%
Yes
No
Do you prepare and report pharmacy service area or department dashboards within the hospital
pharmacy department or health system pharmacy program?
0% 10% 20% 30% 40%
Volume
Productivity
Outcome
Financial
Which of the pharmacy key metrics types are utilized in the executive dashboard?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60%
Essential
Very valuable
Valuable
Somewhat valuable
Not valuable
How valuable is a well defined and organized pharmacy key process and metrics package be in the day to day operation and reallocation of current resources and/or justification of
additional programs needs for a pharmacy service area supervisor/manager/ass
0% 10% 20% 30% 40% 50% 60% 70%
Essential
Very valuable
Valuable
Somewhat valuable
Not valuable
How valuable is a well defined and organized pharmacy key process and metrics package be in the day to day operation and reallocation of current resources and/or justification of
additional program needs for a pharmacy department or program at the hospita
Discussion Polling Questions
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Leadership development and succession planning
0% 10% 20% 30% 40% 50% 60% 70%
Yes
No
Do you have a personal Mission and Vision Statement?
0% 20% 40% 60% 80% 100%
Yes
No
Do you have a formal Pharmacy Strategic Plan that covers the next three years?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60% 70%
Yes
No
Do you have a formal Succession Plan for key Pharmacy leadership positions?
0% 20% 40% 60% 80%
Yes
No
Does your organizational have a formal Leadership Development Plan?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60%
Yes
No
Does your organization have a formal Leadership Succession Plan?
0% 20% 40% 60% 80% 100%
Yes
No
Does your organization conduct regularly scheduled surveys of the perceptions of employees
related to a Culture of Safety?
Discussion Polling Questions
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0% 20% 40% 60% 80% 100%
Absolutely no
Doubtful
Not sure
Possible
Definitely yes
"Leadership development" will be one of my Top 10 written objectives for 2019?
0% 10% 20% 30% 40% 50%
Absolutely not
Doubtful
Not sure
Possible
Definitely yes
Creating a "succession plan" will be one of my Top 10 written objectives for 2019?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60% 70%
Strongly disagree
Disagree
Not sure
Agree
Strongly agree
In my organization, leadership development and succession planning should be given more attention
during the next 1-2 years.
Discussion Polling Questions
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Future direction of the BOP Forum
0% 10% 20% 30% 40% 50% 60%
Not at all interested
Slightly interested
Somewhat interested
Very interested
Extremely interested (this willbe one of my top 2-3 meetings)
What is the relative interest in continuing these BOP Forum sessions?
0% 10% 20% 30% 40% 50% 60% 70%
1 national meeting
2 national meetings
1 national meeting plus 2-3regional meetings
If we continue how many meetings should we hold each year?
Discussion Polling Questions
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0% 20% 40% 60% 80% 100%
Keep the group fairlyconsistent, let the group buildsome stability and momentum
Try and add some newmembers and change/rotate
attendees, to keep things freshand recognizing not everyone
will have time to come to…
CPO/DOP attendees?
0% 10% 20% 30% 40% 50%
1Q
2Q
3Q
4Q
Not sure, does not matter
When should we schedule BOP Forums?
Discussion Polling Questions
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0% 20% 40% 60% 80% 100%
Stick to middle of the country(e.g., Dallas, Chicago) for
national meetings
Move national meeting aroundcountry, including east and
west coast
Where should we try and hold BOP Forums?
0% 20% 40% 60% 80% 100%
Strong No
Probably not
Not sure
Might be worth a try
Strong Yes
Should we try to add some developing leaders to the Forums?
Discussion Polling Questions
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0% 10% 20% 30% 40% 50% 60% 70%
Yes, a forum with a mix of CPO'sand our bosses would be very
useful
No, I don't think the mix of CPO'sand administrators would work,
or the administrators would…
Not sure
Should we look at creating a Forum that includes administrators?
0% 10% 20% 30% 40% 50%
Don't really need much. Thenetworking and peer…
Publications targeting seniorleaders (e.g. Becker's, HFMA,…
Platform presentationstargeting senior leaders (e.g.,…
Webinars for pharmacy leadersoutside the BOP Forum group
Other
What do we want for a work product or deliverable from these Forums?
Discussion Polling Questions
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Yes
No
Possibly
Visante identifies technology, software, service and other vendors in the marketplace with new or innovative offerings that we believe could significantly benefit our hospital and health system clients. Would you be interested in hearing
about these off