120131

DishPro 21 Multi-Dish SwitchInstallation Guide

Important Safety InstructionsYou must keep safety in mind when you install and use the DP21 switch.Refer to the safety instructions in the installation instructions that camewith your system. In this Guide, the following notes tell you when youneed to pay special attention:

Important Regulatory FactorsThis device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and

(2) this device must accept any interference received,including interference that may cause undesired operation.

Marks a procedure where the followingmay happen:

• Personal injury or death may occur.• Equipment or property may be damaged.

Marks the following issues:• Important operation or maintenance instructions

follow.• Special attention is required.

Inside_Front_Small.fm Page 2 Tuesday, January 7, 2003 4:08 PM

3

ContentsIntroduction.....................................page 4

How to Install the DP21 Switch .....page 5

Operating with a DishProCompliant Splitter .....................page 10

Wiring Diagrams .............................page 10

Limited Warranty ............................page 14

Instructions_Small.fm Page 3 Tuesday, January 14, 2003 2:08 PM

4

IntroductionA DishPro 21 (DP21) Multi-Dish Switch allows you to receive signalsfrom two DishPro LNBFs, and route these signals to a DishPro satellitereceiver (see page 10 for wiring diagrams).

This guide explains how to install a DP21 Multi-Dish Switch. Use thisguide along with the DishPro Installation Instructions that are in the userguide that came with your receiver.

The DP21 switch can be used only with DishPro LNBFs,DishPro Receivers, and non-DishPro receivers equippedwith the DishPro Adapter. DishPro products can beidentified by the DishPro logo shown below.

Instructions_Small.fm Page 4 Tuesday, January 14, 2003 2:08 PM

5

How to Install a DP21 SwitchThe following instructions assume you have alreadypointed your dish for the strongest possible signal, that youhave run Check Switch with the DishPro LNBFconnected directly to the receiver’s Satellite In port, andthat you have taken a software upgrade from the satellite. Ifnot, follow the Dish installation instructions that came withyour receiver.

Connections1. Mount the DP21 switch onto the side of a building, or on some

other sturdy structure. Make sure that the switch is mounted withthe port labeled To Receiver Satellite In pointing down. Fastenthe switch tightly to the surface.Note: The DP21 switch is designed for outside use.

You can have up to 200 feet of RG-6 cable between aDishPro LNBF and a DishPro satellite receiver with theDP21 Switch connected at any point along the 200 feet ofRG-6 cable. The cable must be RG-6 or Series 6 andmarked for use at 2200MHz or higher. If you are unsurecontact your local DISH Network retailer, or DISHNetwork at 1-800-333-DISH (3473) to arrange for aprofessional installation. Use of the incorrect type ofcable may affect system operation or performance.

Instructions_Small.fm Page 5 Tuesday, January 14, 2003 2:08 PM

6

2. Connect the coaxial cables from a DISH 500 or a DISH 300 to theports on the DP21 switch labeled To Dish as shown in the wiringdiagrams that begin on page 10.

3. Connect the cable from the satellite receiver port labelled SatelliteIn to the DP21 port labeled To Receiver Satellite In.

Run Check SwitchAfter you have connected cables and DP21 Switches to all receivers inthe system, run Check Switch on each receiver in your system, one at atime. To do this, follow these instructions which apply to most receiversor consult your user guide:

1. Select the Main Menu, then System Setup,Installation, and Point Dish/Signal.

2. A Point Dish/Signal menu similar to the one shown as Figure 1on page 7 will open.

3. Select Check Switch. The Check Switch screen will open.Select Check.

Instructions_Small.fm Page 6 Tuesday, January 14, 2003 2:08 PM

7

Figure 1. Point Dish/Signal

4. The Check Switch procedure will run. When it finishes, you willsee an Installation Summary screen similar to Figure 2 onpage 8. This screen should identify the installed switch as a DP21.You should see every satellite location that your system is receivingon the Satellite line, and the word “All” on the Transp line underboth 1 and 2.

Instructions_Small.fm Page 7 Tuesday, January 14, 2003 2:08 PM

8

Figure 2. Installation Summarywith Identified Devices

Note: If you use a DishPro compliant splitter, one side of the splitterblocks the communications between the receiver and the LNBF, but willallow the satellite TV signals to pass. You will see an InstallationSummary screen similar to the one shown in Figure 3, which willidentify the DP Single LNBF as a “Feed.” This is OK because thesatellite signal from the DP Single LNBF is still being received from alltransponders. See the next section regarding operating with a DishProcompliant splitter.

Instructions_Small.fm Page 8 Tuesday, January 14, 2003 2:08 PM

9

Figure 3. Installation Summarywithout Identified Devices

5. If the Installation Summary does not show that Check Switchcompleted successfully as shown in step 4, check your connectionson all cables at the receivers, switches, and LNBFs, and then runCheck Switch again.

6. If you still do not see the Satellite reception verified message,turn the receiver off and reconnect your it directly to the LNBF soyou can upgrade your receiver’s software (see your receiver’s userguide for more information). After receiving the upgrade, reinstallyour DP21 and run check switch.

Instructions_Small.fm Page 9 Tuesday, January 14, 2003 2:08 PM

10

7. If you still do not see the Satellite reception verified message,call the DISH Network Customer Service Center at 1-800-333-DISH (3474).

Operating with a DishPro Compliant SplitterWhen using a DishPro compliant splitter to split the signal from aDishPro single LNBF (as shown in Figures 4 and 5), the receiver whoseDP21 switch is connected to the passing side of the splitter must beplugged into a live power outlet at all times. If not, the DishPro singleLNBF will not have any power and will not be able to provide satellitesignal to the other receiver.

Wiring Diagrams

The wiring diagrams that begin on page 11 omit cable driploops and grounding for clarity. Make sure to use drip loops,and to ground the system per the National Electrical Code(NEC) and all local electrical codes.

The wiring diagrams that begin on page 11 show optionalsplitters between the LNBFs and the DP21. Only useDishPro compliant splitters. Use of splitters that are notDishPro compliant may cause undesirable operation,including loss of channels, black screens, and incorrectCheck Switch results.

Instructions_Small.fm Page 10 Tuesday, January 14, 2003 2:08 PM

11

Figure 4. DISH 500 with DishPro Twin LNBF,DISH 300 with a Single LNBF, Two DP21 Switches, and aDishPro Compliant Splitter. Supports two receivers fromthree satellite locations.

Instructions_Small.fm Page 11 Tuesday, January 14, 2003 2:08 PM

12

Figure 5. Two DISH 300s with Single DishPro LNBFs, TwoDP21 Switches, and Two DishPro Compliant Splitters.Supports two receivers from two satellite locations.

Instructions_Small.fm Page 12 Tuesday, January 14, 2003 2:08 PM

13

Figure 6. One Dish 500 with a Twin LNBF, One Dish 300with a Single LNBF, and One DP21 Switch. Supports onereceiver from three satellite locations and one receiverfrom two satellite locations.

Instructions_Small.fm Page 13 Tuesday, January 14, 2003 2:08 PM

14

Limited WarrantyThis warranty extends only to the original user of the DISH Network™ DP21Switch (“you,” “your”) and is limited to the purchase price of the switch.EchoStar Communications Corporation and its affiliated companies (“we,” “our,”“us”) warrant this switch control against defects in materials or workmanship asfollows.

For one year from the original date of purchase, if we find that the switch isdefective subject to the limits of this warranty, we will replace the switch at nocharge for parts or labor. We warrant any such work done against defects inmaterials or workmanship for the remaining part of the original warranty period.

This warranty does not cover installation of the DISH Network System; consumerinstruction; physical set up or adjustment of any consumer electronic device;switch batteries; signal reception problems; loss of use of the equipment; unusedprogramming charges due to equipment malfunction; cosmetic damage; damagedue to lightning, electrical or telephone line surges, fire, flood, or other acts ofNature; accident; misuse; abuse; repair or alteration by other than our factoryservice; negligence; commercial or institutional use; improper or neglectedmaintenance; equipment sold AS IS or WITH ALL FAULTS; equipment removalor reinstallation; shipping damage if the equipment was not packed and shipped inthe manner we prescribe; nor equipment purchased, serviced, or operated outsidethe contiguous United States of America.

REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUREXCLUSIVE REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANYINCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANYEXPRESSED OR IMPLIED WARRANTY ON THIS DEVICE, NOR FOR ANYINCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE

Instructions_Small.fm Page 14 Tuesday, January 14, 2003 2:08 PM

15

USE OF, OR INABILITY TO USE, THIS DEVICE. UNDER NOCIRCUMSTANCES SHALL OUR LIABILITY, IF ANY, EXCEED THEPURCHASE PRICE PAID FOR THIS DEVICE. EXCEPT TO THE EXTENTPROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ONTHIS DEVICE IS LIMITED IN DURATION TO THE DURATION OF THISWARRANTY. WE RESERVE THE RIGHT TO REFUSE TO HONOR THISWARRANTY IF WE DETERMINE ANY OF THE ABOVE EXCEPTIONS TOHAVE CAUSED THIS DEVICE NOT TO HAVE PERFORMED PROPERLY.THIS WARRANTY SHALL BE VOID IF ANY FACTORY-APPLIEDIDENTIFICATION MARK, INCLUDING BUT NOT LIMITED TO SERIALOR CONDITIONAL ACCESS NUMBERS, HAS BEEN ALTERED ORREMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE DEVICEHAS BEEN OPENED BY AN UNAUTHORIZED PERSON.

This warranty gives you specific legal rights which may vary from state to state.Some states do not allow the exclusion or limitations of incidental orconsequential damages, or allow limitations on the duration of an impliedwarranty, so those limitations may not apply to you.

Advance Exchange ProgramThe Advance Exchange Program allows you to have replacement equipmentshipped immediately to you (depending upon where you live, it could take threeto five business days). Along with replacement equipment, you will receive aprepaid shipping label and instructions on how to return the defective equipment.

Instructions_Small.fm Page 15 Tuesday, January 14, 2003 2:08 PM

16

The shipping charge, for receiving replacement equipment and returning thedefective equipment, is a one time fee based on EchoStar's competitive bulkshipping rates (additional charges may apply outside of the continental US). Thisfee will be charged to your billing account or your valid credit card.

If you do not ship the defective equipment to EchoStar within ten days afterreceiving the replacement, your billing account or credit card will be charged themarket price of the replacement. If you return the defective equipment after tendays, you will receive a full refund less an administrative fee.

If your equipment is out of warranty and can be repaired your billing account orcredit card will be charged the standard repair fee for the replacement. If damageto the defective equipment is found, which EchoStar in its sole discretiondetermines has voided the warranty, or makes the equipment unrepairable, yourbilling account or credit card will be charged the market price of the replacement.

Post Receipt Exchange ProgramYou may choose to ship the equipment to us at your cost. To provide fasterservice, upon receipt of your equipment you will be shipped a replacement. Youroriginal equipment will not be available for return.

The equipment you return will be checked to verify whether it is covered underthis warranty. If the defective equipment is covered under this warranty, it will bereplaced and shipped back to you at no additional cost (additional charges mayapply outside of the continental US).

If your equipment is out of warranty and can be repaired your billing account orcredit card will be charged the standard repair fee for the replacement. If damageto the defective equipment is found, which EchoStar in its sole discretiondetermines has voided the warranty, or makes the equipment unrepairable, yourbilling account or credit card will be charged the market price of the replacement.

Instructions_Small.fm Page 16 Tuesday, January 14, 2003 2:08 PM

17

Accessory WarrantyAn accessory is any DISH Network branded equipment, displaying the DISHNetwork logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical components. A one-year warranty becomes effective upon theactivation of the DISH system or date of purchase, if bought separately. A proofof purchase is required to verify the purchase date. If an accessory has an expiredwarranty, no exchange will be issued. You may purchase replacement accessoriesfrom DISH Network or your local retailer.

If You Need HelpReview this Guide.

Call the DISH Network™ Service Center at 1-800-333-DISH (3474). Have thedate of purchase and your customer account number ready.

A Representative will assist you. The Representative will try to troubleshoot anyproblem you may be having. He or she also will check whether the switch iscovered under this warranty.

If the Representative finds that you should return the switch, you will get atelephone number to call for a Return Authorization (RA) number. Beforeshipping any equipment to us, you must get a Return Authorization number fromthe Service Center.

You must package returned equipment properly. Follow the instructions that theRepresentative gives you. Write the RA number in large, clearly visible characterson the outside of the shipping box used to return the equipment. To avoidconfusion and misunderstandings, we will return shipments without an RAnumber clearly visible on the outside of the box to you at your expense.

Instructions_Small.fm Page 17 Tuesday, January 14, 2003 2:08 PM

18

We will:

Check the switch, including whether it is covered under the warranty.

Replace any switch that we find is defective with a new or refurbished switch, ifthe defective switch is covered under the warranty. We will ship the replacementswitch at our expense.

If a defective switch is not covered under the warranty, we will tell you. We mayassess you a flat rate charge for a replacement switch, including shipping andinsurance.

FCC InformationThis equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses and can radiate radio frequencyenergy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, whichcan be determined by turning the equipment off and on, the user is encouraged totry to correct the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to whichthe receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help.If you modify this equipment in any way, you will no longer be authorized to useit.

Instructions_Small.fm Page 18 Tuesday, January 14, 2003 2:08 PM

Copyright © 2003, EchoStar Technologies Corporation, Englewood,Colorado 80112. All rights reserved.The information in this Guide may change without notice. Revisionsmay be issued to tell you about such changes.You should address comments or questions about this Guide toTechnical Publications, EchoStar Technologies Corporation, 94Inverness Terrace East, Englewood, Colorado 80112.Document Number: 120131Printed in China.DISH Network is a trademark and service mark of EchoStarCommunications Corporation.All product names, trade names, or corporate names mentioned in thisGuide are acknowledged to be the proprietary property of the registeredowners.

Inside_Back_Small.fm Page 19 Tuesday, January 7, 2003 4:10 PM