PO Box 5658 Brendale QLD Australia 4500
Customer Support
1800 812 261www.crest.com.au
AUSTRALIAN OWNED
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READY
SELECT THE RIGHT ANTENNA FOR YOUR LOCATION:www.crest.com.au/myantenna
UP TO 20km DISTANCE TO TV TOWER
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INSTALL
RE-TUNETESTED IN AUSTRALIA
Power
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TO TV12V–50mA+-
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Trouble shooting guide
ISSUE ACTION (After re-positioning or adjusting your antenna you should re-tune your TV)
No picture or sound, or picture is pixelated. • Ensureyouhaveselectedanantennaappropriate foryourlocation.Visitwww.crest.com.au/myantennafor assistance.
• Trymovingtheantennatoanotherplaceintheroom.Placingnearawindowoftenworkswellespecially ifyoucanpointtowardstheTVtransmissiontower.
• Makesuretheantennaisawayfromanyelectricalappliances.
• Adjusttherodsandloopoftheantennaforoptimalreception.
• Adjustthecontrolknobanticlockwisetoreduce gainstrengthandadjustclockwisetoincrease gainstrength.
• Ifyoulivemorethan10kmsfromatransmissiontowermakesuretheantennaispluggedinandmainspowerison.Youmayneedtosetthecontrolknobtohighpositiontoincreasesignalgainstrength.Experimentwiththedifferentcontrolknobsettings.
• Ifyoulivewithin0-10kmsawayfromatransmissiontoweryoumayneedtoturnyourcontrolknobtoloworturnoffthepowertotheantennacompletely.TheantennamaystillreceivesignalevenifthemainspowerisswitchedoffwhenitisclosetotheTVtransmissionsource.
Icanonlyreceiveafewchannels. • Pleaserefertostepsabove.Experimentationisoftenrequiredtofindanoptimallocationandorientation.Withindoorantennas,youmayfindthatanantennamaynotreceiveallavailablechannelsatonelocation or orientation.
I’vetriedallthestepsabove,buthavenotsolved myproblem.
• Thereceptionperformanceofanindoorantennacanvarybasedonfactorssuchasthematerialswithwhichyourhomeisconstructedandobstructionsoutside ofyourhomesuchashills,valleysandotherbuildings.Itmaybethatanoutdoorantennaisrequiredforyourparticularcircumstances.
• WhenallTVwasbroadcastasananaloguesignal,aweaksignalcouldstillgiveyouawatchableresultevenifitwasabitgrainy.Thewayinwhichadigitalsignalworksisdifferent.Insteadofthepicturebecominglessclearasthesignalstrengthreduces,adigitalsignalwillsimplystopshowinganypictureatall.Withdigitalsignals,picturequalityisall-or-nothing.
• Callourteamon1800812261andwemaybeabletorecommendtherightantennasolutionforyourlocation.
Place the antenna away from electrical sources of interference such as air conditioners, computers, gaming consoles and high powered kitchen appliances like microwave ovens. Do not place on top of your TV.
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